Question regarding store pickup...

I show the phone in my shopping cart, but I had ordered it to be picked up in store...i printed out the screen page that confirmed in-store pickup but have not received an email yet....is it normal to show the phone in my shopping cart? Or is it in the shopping cart for me to have it shipped home?

As already provided, you'll need a credit card with verified billing address, in the country whose Apple online store you plan to use. Note that as a general rule, your order will be held for two days after received at the store. If you fail to pickup in that time frame, your order will most likely be canceled. You can try contacting the store manager directly if you know for sure you will not be able to pickup in that time frame. You can also designate someone else to pickup the order for you. 

Similar Messages

  • Question about store pickup?

    I want to buy the palm pixi plus with an american express gift card but it is not available in best buy stores (only online). 
    Is it possible that i can ship it to a store near me and then pay for it there with the gift card?
    Thanks in advance! 
    Solved!
    Go to Solution.

    You can use the american express gift card online. No you can't do store pickup and then pay for it when you get there but you can ship it to the store or to your home and just pay for it online with the amer. express gc.
    Crystal
    Superuser
    Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
    *Remember to mark your questions solved and click the star to give kudos to show your thanks!*
    While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
    My opinions do not in any way shape or form represent Best Buy's Official decisions.

  • Question about the in store pickup experience I had

    My partner and I are happy that we have our new Mr Coffee 4 Cup programmable Coffee Maker and we got it for such a bargain!
    However I had a concern about my in store pickup experience.
    Throughout the pickup experience the employee told someone next to them to put my ID and Debit Card under an ultra violet light where the cash goes to verify something. Is this a normal thing they do? I have not had an in store pickup experience in a long time and I would never have any fraudulent ID or payment options. Of course my ID picture was from 2005 and is still valid until 2017 and I always have a number 1 haircut in the summer because its hot.
    My partner was scratching his head too about what they were doing and said Jason look they are putting your cards under a light.
    *******DISCLAIMER********
    I am not an employee of BBY in any shape or form. All information presented in my replies or postings is my own opinion. It is up to you , the end user to determine the ultimate validity of any information presented on these forums.

    Hi hockeycanuckjc,
    I’m so glad to hear that you were able to get your hands on your coffee maker! Goodness knows I could’ve used a good cup of (decaf) coffee when I was trying to get myself up and out the door this morning.
    While not all stores use a light to check a customer’s ID, it’s a safety precaution that some stores use to better verify a person’s identity.  This is not a standard procedure for all stores, so it may not be something you’d run into on a regular basis.
    If you have any further questions though, please don’t hesitate to let me know.
    Enjoy!
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • IPhone 6 In-store pickup N/A with AT&T Next-Why not?

    I think a new product launch is a very important thing for any company, even more so for the world famous iPhone & Apple. I reached out to Apple Support Chat today to get more information regarding Apple's iPhone pre-order process.. During my pre-order process, the option for in-store pickup was not available with AT&T Next plans. I am trying to find out WHY this option is not available, yet no Apple Customer Support staff seems to know. I have visited the Apple Store in Corte Madera, CA and now reaching out directly to Apple Chat Support, and I still can't get an answer to my question. This is a huge product launch and company staff should be able to answer questions related to the process, if not, have resources they can reach out to to get the answer.

    Chris CA wrote:
    Because with AT&T Next, AT&T is selling the iPhone, not Apple.
    Okay, that makes sense.. Thanks & thank you all for your prompt replies.

  • I have some questions regarding setting up a software RAID 0 on a Mac Pro

    I have some questions regarding setting up a software RAID 0 on a Mac pro (early 2009).
    These questions might seem stupid to many of you, but, as my last, in fact my one and only, computer before the Mac Pro was a IICX/4/80 running System 7.5, I am a complete novice regarding this particular matter.
    A few days ago I installed a WD3000HLFS VelociRaptor 300GB in bay 1, and moved the original 640GB HD to bay 2. I now have 2 bootable internal drives, and currently I am using the VR300 as my startup disk. Instead of cloning from the original drive, I have reinstalled the Mac OS, and all my applications & software onto the VR300. Everything is backed up onto a WD SE II 2TB external drive, using Time Machine. The original 640GB has an eDrive partition, which was created some time ago using TechTool Pro 5.
    The system will be used primarily for photo editing, digital imaging, and to produce colour prints up to A2 size. Some of the image files, from scanned imports of film negatives & transparencies, will be 40MB or larger. Next year I hope to buy a high resolution full frame digital SLR, which will also generate large files.
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    It is now possible to print images from within Aperture 2, but I am not happy with the colour fidelity, whereas it is possible to produce excellent, natural colour prints using its "minnow" sibling, iPhoto!
    My intention is to buy another 3 VR300s to form a 4 drive Raid 0 array for optimum performance, and to store the original 640GB drive as an emergency bootable back-up. I would have ordered the additional VR300s already, but for the fact that there appears to have been a run on them, and currently they are out of stock at all, but the more expensive, UK resellers.
    I should be most grateful to receive advice regarding the following questions:
    QUESTION 1:
    I have had a look at the RAID setting up facility in Disk Utility and it states: "To create a RAID set, drag disks or partitions into the list below".
    If I install another 3 VR300s, can I drag all 4 of them into the "list below" box, without any risk of losing everything I have already installed on the existing VR300?
    Or would I have to reinstall the OS, applications and software again?
    I mention this, because one of the applications, Personal accountz, has a label on its CD wallet stating that the Licence Key can only be used once, and I have already used it when I installed it on the existing VR300.
    QUESTION 2:
    I understand that the failure of just one drive will result in all the data in a Raid 0 array being lost.
    Does this mean that I would not be able to boot up from the 4 drive array in that scenario?
    Even so, it would be worth the risk to gain the optimum performance provide by Raid 0 over the other RAID setup options, and, in addition to the SE II, I will probably back up all my image files onto a portable drive as an additional precaution.
    QUESTION 3:
    Is it possible to create an eDrive partition, using TechTool Pro 5, on the VR300 in bay !?
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    QUESTION 4:
    Would there be a significant increase in performance using a 4 x VR300 drive RAID 0 array, compared to only 2 or 3 drives?
    QUESTION 5:
    If I used a 3 x VR300 RAID 0 array, and installed either a cloned VR300 or the original 640GB HD in bay 4, and I left the Startup Disk in System Preferences unlocked, would the system boot up automatically from the 4th. drive in the event of a single drive failure in the 3 drive RAID 0 array which had been selected for startup?
    Apologies if these seem stupid questions, but I am trying to determine the best option without foregoing optimum performance.

    Well said.
    Steps to set up RAID
    Setting up a RAID array in Mac OS X is part of the installation process. This procedure assumes that you have already installed Mac OS 10.1 and the hard drive subsystem (two hard drives and a PCI controller card, for example) that RAID will be implemented on. Follow these steps:
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    2. When the disks appear in the pane on the left, select the disks you wish to be in the array and drag them to the disk panel.
    3. Choose Stripe or Mirror from the RAID Scheme pop-up menu.
    4. Name the RAID set.
    5. Choose a volume format. The size of the array will be automatically determined based on what you selected.
    6. Click Create.
    Recovering from a hard drive failure on a mirrored array
    1. Open Disk Utility in (/Applications/Utilities).
    2. Click the RAID tab. If an issue has occurred, a dialog box will appear that describes it.
    3. If an issue with the disk is indicated, click Rebuild.
    4. If Rebuild does not work, shut down the computer and replace the damaged hard disk.
    5. Repeat steps 1 and 2.
    6. Drag the icon of the new disk on top of that of the removed disk.
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    http://support.apple.com/kb/HT2559
    Drive A + B = VOLUME ONE
    Drive C + D = VOLUME TWO
    What you put on those volumes is of course up to you and easy to do.
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    /Users can be backed up hourly, daily, weekly schedule
    Media files as needed.
    Things that hurt performance:
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    Spotlight - disable this for boot drive and 'scratch'
    SCRATCH: Temporary space; erased between projects and steps.
    http://en.wikipedia.org/wiki/StandardRAIDlevels
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    Disk drives are the slowest component, so tackling that has always made sense. Easy way to make a difference. More RAM only if it will be of value and used. Same with more/faster processors, or graphic card.
    To help understand and configure your 2009 Nehalem Mac Pro:
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    http://macperformanceguide.com/
    http://www.macgurus.com/guides/storageaccelguide.php
    http://www.macintouch.com/readerreports/harddrives/index.html
    http://macperformanceguide.com/OptimizingPhotoshop-Configuration.html
    http://kb2.adobe.com/cps/404/kb404440.html

  • Can I change pre-orders from In-Store Pickup to Ship-to-Home?

    Right out of the gates, I know I'm far from the first person to have concerns about amiibos and pre-orders associated with them.
    I have all of wave 3 as well as the Best Buy exclusive Meta-Knight preordered for In-Store Pickup, but my Wave 2 preorders have been extremely hit or miss thus far. My Little Mac never showed up in store, and when the CS representative there offered to have one shipped to me, it was cancelled. My Pit never showed up, and I was never even given a chance for a contingency. I had just missed out on it entirely.
    My friends who pre-ordered with Ship-to-Home have had little to no issue, so if possible, I would like to change my preorders to be handled that way.
    Overall, and like many others, I'm very disappointed with Best Buy's In-Store Pickup option. As a result, I find myself backing up pre-orders with other retailers. I'm not wild about the concept of preordering with Best Buy being such a gamble. If there's any way to shift me over to Best Buy's more reliable Ship-to-Home option, I would very much like to do it.
    Thanks for any help or advice.

    Hi there ActionKazimer, 
    The amiibo figures are wildly popular! I can understand why you would be concerned with your store pickup pre-order if you haven't had the best of luck with your previous ones, which I am deeply sorry to hear about. 
    Sadly, as the amiibos are currently sold out online, we would be unable to modify your order for shipping to your home. With that said, at this time your best bet would be to keep the pre-orders as they are. I apologize if this was not the response you were hoping for when you reached out to us on the forum. 
    Please let me know if you have any other questions! 
    Sincerely,
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought.

    I have a question regarding my txt/alert tones. I recently updated my iPhone 5's software without first backing it up on iCloud or my computer (oops). After my phone finished updating, i lost the new ringtones and txt/alert tones i had bought. I connected my iPhone to my computer and sync'd it hoping that it could download my purchases from the itunes store and then put them back on to my phone but no such luck. When i look at my iphone on my computer and look at tones, they do not show up at all. However, if i click on the "On This iPhone" tab and click on "Tones" the deleted ringtones and altert tones show up...they are just grey'd out and have a dotted circle to the left of them. I also tried to go to the iTunes store on my phone and redownload them and it tells me that i have already purchased this ringtone and asks me if i want to buy it again. I press Cancel. I know when i do that with music it would usually let me redownload the song without buying it again but it wont let me with the ringtones...so how do i get them back? any help would be greatly appreicated

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • Questions regarding Outlook Web App, Remote Desktop, Remote Web Access and VPN Access

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  • How Do I change my Iphone 5S order to in store pickup?

    What the heck.
    I placed an order within 24 hours of the iphone 5s debut. The order is of course still stuck in "processing purgatory".
    My card has been charged for the $10 shipping fee. But not the full price.
    (I thought orders over $100 were free shipping?)
    I know people who have walked into stores and simply bought the phone they wanted. So random walk ins are basicaly cutting the line of folks that already placed an order?
    I'm a long time Apple guy. Now I do not expect a fricking gold star and red carpet treatment. But for crying out loud, you would think if you order from the bloody manufacturers website you might be able to count on decent, if not good, customer service.
    Instead I feel like I am at the DMV trying to get a car registered without a pink slip.
    I am not the only person stuck in this jam. Plenty of us do not have the time to go wait at an Apple retail store for hours. I can only order online, or run into a store on my lunch break, if I skip lunch.
    Not saying I am going to "leave apple forever" or somesuch foolishness. But I sure as heck won't try ordering off of the Apple website EVER again.
    On to an actual question.
    How on earth do you change an online order to in store pickup?
    I can find the model I want as available at a few stores that are about 50 miles away. But I am afraid if I cancel my order then make a new one I'll end up with no pending order and a bunch of stores that show no stock by the time my renewal discount refreshes.
    ps. hilarious that purgatory is an ok word, but h3ll is not. Lets see if "heck" works.

    make sure there is no fluff or debris in earphone socket that may cause the iPhone to think headphones are plugged in
    also check this
    iPhone: No sound or distorted sound from speaker

  • Problem with in store pickup

    I recently purchased a pair of beats solo 2 as a gift for my girlfriends birthday and elected to do in store pickup.  I get the confirmation email saying it is ready for pickup so i head over to the store.  Once i get to customer service, they pull up my order number but cant seem to find the pair of beats anywhere.  They call another employee to see if there is another pair on the shelves.   After 10 minutes of no one coming back to the counter, i decide to go look for them my self.  After seeing they didnt have the solo 2 in black anywhere on the shelves, i return to customer service, only instead of going back to the employee that i was dealing with, they make me wait in the back of the line.  After another 10 minutes of waiting in line I get back to the same employee and they tell me that someone must have gave the beats to another customer when they were supposed to be held aside for me with my name on it.  They told me to come back in a couple days when they get a new shipment.  I told them that I needed to have them that day as they were a gift for someone and couldnt afford to wait a couple more days.  They told me i could cancel my order and the money would go back on the gift card i used for the purchase but i threw the gift card out after i used it.  They told me they couldnt issue a new gift card so i was basically out of luck.  I elected in store pickup for a quick, convient purchase and instead i wasted 30 minutes, had to make 2 trips to the store to pick up my purchase, and my girlfriend got her birthday gift two days late because of an employee error.  I will never do in store pickup again while shopping at best buy.

    Hello Kcorai87, 
    Using our store pickup option should be fast and simple for our customers to use! Hearing that your pair of Beats by Dr. Dre Solo 2 may have been given to someone else after being picked for your order is highly discouraging, as this is not at all the experience we strive to provide our customers. 
    While I'm glad to hear you didn't have to wait too long for another pair to arrive in store, I am sorry if your girlfriend didn't receive her gift until a couple days after her birthday. As I know this is a poor representation of our company, I know we can regain your trust given the opportunity. I hope that in the future you will give us the chance to serve you better. 
    Please let me know if you should have any questions or need further assistance. 
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Question regarding  to changing the region of the app with remaining balance

    Question regarding  to changing the region of the app with remaining balance
    Hello, I am attempting to change the location of my app store which has remaining balance of 0.01$. In order to change the location of the store, it requires  spending all the remaining  balance. As my balance is too low " 0.01$" to buy an app from the store, I am not able to change the region of my app store. Moreover, Since I am not a residence in USA, I am not able to use my credit card either.
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    Click here and request assistance.
    (85511)

  • Store Pickup Order Cancelled - CC Charged

    To whom it may concern:
    I was unable to get to my local Best Buy in time to pick up an item I ordered online for store pickup.  I know I shouldn't post order numbers on here, so I'm hoping that you'll be able to look up my order by item, which is Archer Season 5 Blu-ray.  I understand that a temporary charge is always placed on orders, but it was my understanding that the actual charge wouldn't take place until the item was picked up.  The cancellation email that I received even stated, "Be assured that if you paid by credit card, it has not been charged."  However, looking over my bank account activity online, I have already been charged for this order.  I know it was this particular order due to the amount charged.  Do I have to wait the usual 3-5 days for it to be taken off?  Reading the policies, it shouldn't have been charged in the first place.
    Thanks so much for your time and assistance.
    -Danforth

    Hello Danforth,
    Thank you for being a loyal Best Buy customer. I can understand you concern at discovering that your cancelled order had been charged to your credit card, and I'm very sorry for any confusion this has caused. 
    As Sam mentioned, when you place an order on BestBuy.com there is an authorization hold placed on the card for the total amount of the order. If the order is cancelled this authorization is released, or otherwise when the order is picked up or shipped the final charge is processed. Using the e-mail you registered on the forum I was able to locate the order, and it looks like the authorization was released on 01/16. You should be able to view the funds back in your account at this time. 
    Once again, I apologize for any concern this has caused, and please do not hesitate to let me know if you have any other questions or concerns. 
    Sincerely, 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • No Store pickup option for Dead or Alive 5: Last Round?

    Hello,
    I am trying to pre order Dead or Alive 5: Last Round and there is no in store pickup option. Is this a mistake? Also there was previosly DLC included with the purchase that would add to your cart with the game, I noticed that this has been removed. Is the DLC now included in the box?
    Thanks in advance!

    Hello robErob and Ladymuskateer,
    We appreciate your interest in pre-ordering Dead or Alive 5: Last Round!  
    At this current time, it appears that pre-ordering is only available for shipping online.  You may want to go to your local store to pre-order the item for In-Store Pickup.  
    In regards to the content, the information we have is “Return to the Dead or Alive universe with this Last Round, which includes the best content and DLC from the Dead or Alive 5 series, as well as new content for a comprehensive Dead or Alive 5 experience.”   Also, “Import your run of rosters, costumes and accessories from Dead or Alive 5 Ultimate, and transfer all previously purchased DLC from previous-generation consoles. “ 
    Please continue to check here for updates.  
    Blake|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Few questions regarding Oracle Scorecard and strategy management.

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  • Question regarding DocumentDB RU consumption when inserting documents & write performance

    Hi guys,
    I do have some questions regarding the DocumentDB Public Preview capacity and performance quotas:
    My use case is the following:
    I need to store about 200.000.000 documents per day with a maximum of about 5000 inserts per second. Each document has a size of about 200 Byte.
    According to to the documentation (http://azure.microsoft.com/en-us/documentation/articles/documentdb-manage/) i understand that i should be able to store about 500 documents per second with single inserts and about 1000 per second with a batch insert using
    a stored procedure. This would result in the need of at least 5 CUs just to handle the inserts.
    Since one CU consists of 2000 RUs i would expect the RU usage to be about 4 RUs per single document insert or 100 RUs for a single SP execution with 50 documents.
    When i look at the actual RU consumption i get values i don’t really understand:
    Batch insert of 50 documents: about 770 RUs
    Single insert: about 17 RUs
    Example document:
    {"id":"5ac00fa102634297ac7ae897207980ce","Type":0,"h":"13F40E809EF7E64A8B7A164E67657C1940464723","aid":4655,"pid":203506,"sf":202641580,"sfx":5662192,"t":"2014-10-22T02:10:34+02:00","qg":3}
    The consistency level is set to “Session”.
    I am using the SP from the example c# project for batch inserts and the following code snippet for single inserts:
    await client.CreateDocumentAsync(documentCollection.DocumentsLink, record);
    Is there any flaw in my assumption (ok…obviously) regarding the throughput calculation or could you give me some advice how to achieve the throughput stated in the documentation?
    With the current performance i would need to buy at least 40 CUs which wouldn’t be an option at all.
    I have another question regarding document retention:
    Since i would need to store a lot of data per day i also would need to delete as much data per day as i insert:
    The data is valid for at least 7 days (it actually should be 30 days, depending on my options with documentdb). 
    I guess there is nothing like a retention policy for documents (this document is valid for X day and will automatically be deleted after that period)?
    Since i guess deleting data on a single document basis is no option at all i would like to create a document collection per day and delete the collection after a specified retention period.
    Those historic collections would never change but would only receive queries. The only problem i see with creating collections per day is the missing throughput:
    As i understand the throughput is split equally according to the number of available collections which would result in “missing” throughput on the actual hot collection (hot meaning, the only collection i would actually insert documents).
    Is there any (better) way to handle this use case than buy enough CUs so that the actual hot collection would get the needed throughput?
    Example: 
    1 CU -> 2000 RUs
    7 collections -> 2000 / 7 = 286 RUs per collection (per CU)
    Needed throughput for hot collection (values from documentation): 20.000
    => 70 CUs (20.000 / 286)
    vs. 10 CUs when using one collection and batch inserts or 20 CUs when using one collection and single inserts.
    I know that DocumentDB is currently in preview and that it is not possible to handle this use case as is because of the limit of 10 GB per collection at the moment. I am just trying to do a POC to switch to DocumentDB when it is publicly available. 
    Could you give me any advice if this kind of use case can be handled or should be handled with documentdb? I currently use Table Storage for this case (currently with a maximum of about 2500 inserts per second) but would like to switch to documentdb since i
    had to optimize for writes per second with table storage and do have horrible query execution times with table storage because of full table scans.
    Once again my desired setup:
    200.000.000 inserts per day / Maximum of 5000 writes per second
    Collection 1.2 -> Hot Collection: All writes (max 5000 p/s) will go to this collection. Will also be queried.
    Collection 2.2 -> Historic data, will only be queried; no inserts
    Collection 3.2 -> Historic data, will only be queried; no inserts
    Collection 4.2 -> Historic data, will only be queried; no inserts
    Collection 5.2 -> Historic data, will only be queried; no inserts
    Collection 6.2 -> Historic data, will only be queried; no inserts
    Collection 7.2 -> Historic data, will only be queried; no inserts
    Collection 1.1 -> Old, so delete whole collection
    As a matter of fact the perfect setup would be to have only one (huge) collection with an automatic document retention…but i guess this won’t be an option at all?
    I hope you understand my problem and give me some advice if this is at all possible or will be possible in the future with documentdb.
    Best regards and thanks for your help

    Hi Aravind,
    first of all thanks for your reply regarding my questions.
    I sent you a mail a few days ago but since i did not receive a response i am not sure it got through.
    My main question regarding the actual usage of RUs when inserting documents is still my main concern since i can not insert nearly
    as many documents as expected per second and CU.
    According to to the documentation (http://azure.microsoft.com/en-us/documentation/articles/documentdb-manage/)
    i understand that i should be able to store about 500 documents per second with single inserts and about 1000 per second with a batch insert using a stored procedure (20 batches per second containing 50 documents each). 
    As described in my post the actual usage is multiple (actually 6-7) times higher than expected…even when running the C# examples
    provided at:
    https://code.msdn.microsoft.com/windowsazure/Azure-DocumentDB-NET-Code-6b3da8af/view/SourceCode
    I tried all ideas Steve posted (manual indexing & lazy indexing mode) but was not able to enhance RU consumption to a point
    that 500 inserts per second where nearly possible.
    Here again my findings regarding RU consumption for batch inserts:
    Automatic indexing on: 777
    RUs for 50 documents
    Automatic indexing off &
    mandatory path only: 655
    RUs for 50 documents
    Automatic indexing off & IndexingMode Lazy & mandatory path only:  645 RUs for
    50 documents
    Expected result: approximately 100
    RUs (2000 RUs => 20x Batch insert of 50 => 100 RUs per batch)
    Since DocumentDB is still Preview i understand that it is not yet capable to handle my use case regarding throughput, collection
    size, amount of collections and possible CUs and i am fine with that. 
    If i am able to (at least nearly) reach the stated performance of 500 inserts per second per CU i am totally fine for now. If not
    i have to move on and look for other options…which would also be “fine”. ;-)
    Is there actually any working example code that actually manages to do 500 single inserts per second with one CUs 2000 RUs or is
    this a totally theoretical value? Or is it just because of being Preview and the stated values are planned to work.
    Regarding your feedback:
    ...another thing to consider
    is if you can amortize the request rate over the average of 200 M requests/day = 2000 requests/second, then you'll need to provision 16 capacity units instead of 40 capacity units. You can do this by catching "RequestRateTooLargeExceptions" and retrying
    after the server specified retry interval…
    Sadly this is not possible for me because i have to query the data in near real time for my use case…so queuing is not
    an option.
    We don't support a way to distribute throughput differently across hot and cold
    collections. We are evaluating a few solutions to enable this scenario, so please do propose as a feature at http://feedback.azure.com/forums/263030-documentdb as this helps us prioritize
    feature work. Currently, the best way to achieve this is to create multiple collections for hot data, and shard across them, so that you get more proportionate throughput allocated to it. 
    I guess i could circumvent this by not clustering in “hot" and “cold" collections but “hot" and “cold"
    databases with one or multiple collections (if 10GB will remain the limit per collection) each if there was a way to (automatically?) scale the CUs via an API. Otherwise i would have to manually scale down the DBs holding historic data. I
    also added a feature requests as proposed by you.
    Sorry for the long post but i am planning the future architecture for one of our core systems and want to be sure if i am on
    the right track. 
    So if you would be able to answer just one question this would be:
    How to achieve the stated throughput of 500 single inserts per second with one CUs 2000 RUs in reality? ;-)
    Best regards and thanks again

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