Random printing question

Hello! I have been a mac user for years and have never run into this problem. I got this mac book pro less than a year ago and have not been able to print correctly and was hoping someone would be able to help. Rather than receiving the full printing menu (that allows you to pick how many copies you'd like to make, double sided, etc. depending on the printer) I get a simplified print menu when I click print that only has options choose the printer, choose the presets, and then buttons .pdf, preview, cancel, and print. It has been like this for months and it is becoming an incredible hassle. I was hoping that someone knew what what is wrong. It does this regardless of the program I am printing from and regardless to what printer I am printing to.
Thank you,
Leanne

Hi Leanne,
When you get the print dialog box, there is a small down arrow to the right of the printer name. Click it and all the options should re-appear (and the arrow should now point up). Some of the more advanced options are now found by clicking on another box in the center that will appear. Depending on the printer you are using, it may have options such as the current program, paper handling, color, etc.
Good luck.
Brad

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