Raw files not reading

i was downloading my raw files from canon mark II and importing into Lightroom 4, i got half of them loaded but the rest didn't load bc it said it couldn't read the files. and they say zero bytes and i can't open them or see them in my external hard drive also. anyone have this happen before?

So this most likely is a hardware problem, as there is no file for Lightroom to import.
The problem could be a bad camera card, a bad card reader, or a bad hard disk. Standard trouble-shooting instructions apply, try using a different card reader, a different hard disk (if you have one) and also a different camera card to see if the problem goes away. If the problem was really the camera card, then your photos are probably gone forever.

Similar Messages

Camera raw does not read D7100 nef files [was:Ernied]

Camera raw does not read d7100 nef files. did update...still no success.

I suspect that the DNG converter will work for you if you use it properly. It isn't your fault, but Adobe has created a kind of a silly interface in the DNG converter. Notice that it is asking you for the folder. When you are browsing for a location within the DNG converter, choose the folder, but don't open the folder. If you do then the DNG converter will tell you there are no images to convert. If you choose the folder then the DNG converter will convert all the files within that folder.

Canon 5D Mk II Raw files not selectable by Adobe DNG 5.5

Well to be more clear then the thread header, I am not able to select my old Nikon 5700 Coolpix files either. In other words the files are grey but the Adobe DNG browser is working when looking for file to select. I dropped the first download in the trash and downloaded again but same result.
I have CS4 and all software is listed as compatible with Canon 5D mkII files. A friend of my was able open my 5D files from Adobe DNG 5.5 that were on his Windows platform.
i did not see any special instructions, and seems intuitive enough, but it must be some kind of Adobe 101 question. Any ideas out there. Thanks.

Well sorry for any confusion here. I don't think my question is vary misleading though.
I have a MAC using OS 10.4.11. G4 Dual 1000 Gig (2002) processors, 1.5 Gb SDRAM (maxed), Dedicated 80 Gb Scratch Disk for Photoshop, 500 Gb Internal Drive.
All operations are done using the MAC OS.
All files are grey when viewed through the "Adobe DNG Converter 5.5" application browser. If you are familiar when you open Adobe DNG Converter the vary first step in the process is to ( 1. "Select Folder" ). Pressing this button opens a FINDER then if you will , (many applications refer this as using a their browser to locate files for opening).
I am referring to RAW files, and as stated earlier those from the 5D mk II and those from the Nikon coolpix 5700 are not available for selection, or opening by Adobe DNG Converter 5.5, yet they are listed as being current with DNG Converter 5.5.   "All files are grey", So none of the image files have black text suggesting you may select those.
My understanding is this converter was made for RAW files, not "jpeg", in hopes are creating a last RAW file format Standard that would be a usable archival format across mulitple platforms and through time   . The RAW files are Full 21 megapixel files, not the smaller files sizes of RAW available on the 5D (ie: sRAW1, or sRAW2). The DNG converter should open all 5D mk II RAW files regardless of megapixel size unless otherwise stated.
My files can not be an issue , because also stated was that my files were opened by a DNG converter loaded on a Windows platform.
Procedure performed as follows:
     - Open DNG Converter 5.5 on my Power MAC
     - Press " Select Folder " step number list as "#1"
     - DNG Finder or Browser opens allowing one to find the folder said RAW files are contained within for purpose of selecting full 21 megapixel RAW Format CR2 files for Conversion processing to a DNG file format.
     - Oops, can't select, files have grey text appearance. There are no image files at all with Black Text of any format available for selection, so can't select.
Adobe Photoshop CS4, Adobe CS4 Bridge, Adobe Camera RAW, Canon Utility package for the 5D mk II all these applications see the files, and function with them, no crashes, not hang ups, a little slower then the world turns now days but they do what they were meant to do.
Thanks again.

Nikon 800e Creative Suite 6 design standard getting raw error on some raw files not all

I have the stand alone version of Creative Suite 6. I am getting an error on some of my raw file not all of them "Could not complete your request because an unexpected end-of-file was encountered." I have researched this endless hours but cannot find any help. When I go to update in photoshop it tells me that my raw files are up to date. Any one know what to do.
I have a Dell, 64 bit operating system, Windows 7 Professional,

I do format in the camera each time after downloading the files with the reader installed in my computer. This last download nef file 15 gave me that error but nef file 17 would open just fine no problem. When I contacted the camera store today about this on going problem I told them that I had gotten a new card for the camera but the problem is still there. They wanted to know if the file would open in Nikon Capture but I don't have that installed on my computer. I did put Nikon ViewNX2 on and the file would open and I have a different image viewer that will show me raw files and it opens there but not in photoshop. He thought it might be a software problem.

New Nikon Df camera RAW files not recognized in Bridge and Photoshop.

New Nikon Df camera RAW files not recognized in Bridge and Photoshop. Is there a fix? Surely Adobe make a mistake and not keep up with Nikon.

I looked at the current list http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html and did not see the Nikon DF listed.
Would post in ACR forum and see if they know anything more. http://forums.adobe.com/community/cameraraw

Raw files not supported

I have a new Canon T2i and can't seem to get the raw files to open in Elements 8. I have downloaded the 5.6 camera raw update and the DNG converter and both say camera raw files not supported......now what?

function(){return A.apply(null,[this].concat($A(arguments)))}
I have also an EOS Rebel T2i since a few days and I experienced the same issue with Photoshop CS4. What next? !!!!
It's likely the next version of Adobe Camera Raw will handle it; Adobe updates ACR about every three or four months, and the most recent version was released in December:
http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

Camera Raw does not read previously saved XMP files (Canon 60D)

Hi,
I want to ask if it is a real problem or just me doing something wrong.
I open RAW files made with Canon 60D (Photoshop CS5, Camera Raw 6.6), then I do what a do (cropping, exposure changes, sharpen ... etc.), then I click the Done button. Camera Raw saves XMP files along with the RAW files. After this I want to do some more editing, I open the RAW files, but Camera RAW does not "remember" what it did just minutes before. I suppose that it is not reading the XMP files that it created.
So is it me or it is some kind of bug?
I don't have this problem when editing RAW files made with Canon 400D.
Thanks for your time!

Bo LeBeau wrote:
If I understand correctly the issue is not viewing in Bridge, but rather that ACR doesn't remember the changes.
There is a discussion in the Camera Raw forum about this issue of not always reading the changes after clicking Done in ACR.
But no solution.
http://forums.adobe.com/message/4096784#4096784
Yes, ACR doesn't remember/show the changes I made.
It seems that I have the same problem as the other forum member from the link. I tried to recreate the issue, but this time all went well and ACR displayed the changes I made ...
It is strange because I had the issue numerous times on two different windows PC's ...
Message was edited by: Orhan Chakarov

RAW Files Not Opening in PS6, Tried Troubleshooting Steps

I have been on the phone for over an hour and am simply trying to get my Photoshop CS6 to import RAW files. The troubleshooting steps didn't really help, my camera (Sony Alpha 57) is on the supported list, and I believe I have the correct version of Raw Camera installed. Can someone PLEASE help? Thanks.

Ok here they are:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3396 MHz
Built-in memory: 12249 MB
Free memory: 9602 MB
Memory available to Photoshop: 10936 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
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OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
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Driver Version: 8.981.0.0
Driver Date: 20120704000000.000000-000
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Video Mode: 1920 x 1080 x 4294967296 colors
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Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
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Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 916.4G, 845.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
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Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

RAW files not launching

After a system crash I reinstalled Lightroom 3.6 and subscribed to Creative Cloud.
Downloaded and installed without issue Bridge and Photoshop CS6 - 64bit Windows 7 system.
Some (NOT ALL) of the RAW files (ORF) that I restored from a backup will not display thumbnails or launch in Bridge or Lightroom.
Bridge gives me the error "Could not complete your request because its not the right kind of document"
Lightroom gives me the error "Preview not available"
I've checked the knowledge base and reviewed similar issues with CS3 but none of the solutions make sense since this is a new install and my cameras have been supported in Adobe Camera Raw since v5.3 or earlier.
I did download and install the camera manufacturer's editing program and it will display the files without any issue - I had throught this may have been a Win7 issue but since I can launch a raw file from this viewer it suggests the issue is with the Adobe products and not a Win7 problem.
Really not sure what to try next and would appreciate some suggestions.
Thanks in advance.

After additional investigation I have resolved the issue via a combination of removing the camera raw file from the 32 bit plug-in folder as suggested here http://helpx.adobe.com/photoshop/kb/generic-icons-camera-raw-files.html
As well as it appears that when I restored my backup from Carbonite all the files came back without the proper security settings which was preventing these items to be viewed in Lightroom and Bridge because file editing was not enabled even through the "read only" checkbox was removed.

Some D800 Raw files not previewing

Not sure what the problem is, but every so often, I'll have some D800 Raw files (14 bit, lossless compressed), and the .NEF logo will appear sideways in the preview panel. I can only see the image if I open it up in camera raw or Photoshop. Not sure if its based on the memory card that I'm using or what, but the image seems to be fine...
Any ideas? Its kind bothersome going full-screen to preview photos and only to have a sideways icon show up, and even sorta mess up the following images by having the icon remain there...
Thanks
Mike

Next tme it happens go to Tools/cache/purge cache for xxx folder and see if that clears up problem.
lf you have a dedicated scratch file see that it has adequate free space. Cache can grow quite large if not managed.

Raw files not showing in PSE12

I recently upgraded from a Canon T3 to a Canon 70D. I had been using PSE11 with my T3 without any trouble. But when I got the 70D it would no longer load my raw files. I did some quick research and saw that I needed to purchase PSE12, so I did. However, my files still aren't showing even after doing an update. I'm running on Vista and while my computer is 7 years old it really is working great so I would like to avoid getting a new system just to upload the raw files. I read about DNG but I really don't want the extra step of having to convert my files. I just want to be able to import the raw files and work with them from there. I read somewhere that it's possible to do a manual upgrade to camera raw 8.3, but I can't find any directions. Would love some help. I'm about to pull my hair our. What's so hard about them offering the update through the program I just shelled out $80 for. I shouldn't have to spend hours getting PSE12 to work. Thanks in advance for any help!

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Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.3
Then download the Camera Raw_83_GM_32bit.zip from the following link
(it's under where it says Revert to 8.3 on Windows 32-bit Windows XP and Vista)
(since pse 12 is a 32 bit program on windows, you want the 32 bit camera raw plugin)
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
Extract the contents of the Camera Raw_83_GM_32bit.zip and copy the enclosed Camera Raw.8bi file to
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 12\File Formats (64 bit windows vista system)
or
C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 12\File Formats (32 bit windows vista system)
It's a good idea to delete the old camera raw plugin before pasting the new one into one of the above places.

RAW files not showing when I shoot raw + Jpeg!!!

I have a strange issue that has only recently started happening. I have started shooting raw + jpeg to speed up post processing. However, after I import the files into Organizer the raw files will not show. At first I thought it was the camera. So I used a different brand DSLR. I had the same issues with my Sony and my Canon. I have shoot raw with the Sony for years and never had an issue. I have shot raw with the Canon and haven't had an issue. It is only when I shoot raw + jpeg. I formated both cards prior to using them.
The files are there and not damaged. I used the software from Sony and the software from Canon and was able to view the raw files. I wanted to make sure what I put was accurate so I tried viewing the files again. Even with the Canon software when I tried to view some of the raw files full screen it wouldn't let me.

I am using PhotoShop elements 10. My cameras are a Sony a230 and Canon 60d.

RAW FILES NOT LARGE AFTER OUTSOURCING LR SMART PREVIEWS : images staying at Smart Preview sizes. What is wrong?

My friend's RAW files won't go back to the large size they were after outsourcing LR SMART PREVIEWS to outsource editor.
what went wrong? When she sent the files to the outsourcer they were NOT zipped together.
They were ZIPPED back to her however.

Describe exactly what steps were taken. It doesn't make sense that the editor sent her smart previews. Normally she would do Export to Catalog, checking the box to include smart previews, and send this exported catalogue and its smart previews to the editor. The editor would then send the catalogue back to her (the smart previews are no longer needed), and she would do File > Import from Another Catalog.

Canon CRW Raw files not supported in Preview, Nikon supported

With Panther and Jaguar, Canon RAW files in crw format were supported in Preview. In Tiger, these files are not. Also, when importing these files from camera or CF reader, canon raw files tagged with .thm! What is this? an 8 kb "document" that renders file corrupt. Did not happen in Panther or Jaguar. And the problem is NOT my camera because it works fine on Windows PC and on previous OS mac.
here's the kicker: Nikon NEF raw format is NOW supported by Preview, but was NOT supported in Panther and Jaguar.
So, I called AppleCare and they say NO raw formats should be supported by Preview.
Another example of how Apple has lost compatibility and quality control?
Anyone else who uses RAW files in photography have same experience?
Thanks.
Michael.

The easiest way to edit plist files is with Property List Editor, which you get installed if you install the Developer stuff that comes with your OS install disks. If you don't want to add all that stuff your computer, it is possible to edit with a a straight text editing program in plain text. Personally I find that too confusing. I put a copy of my edited Raw.plist file up:
http://homepage.mac.com/francines/.Public/Raw.plist.zip
It has the substitution of the S50 for the original S60. It also lists the S70, so your Canon S70 should be working. If it isn't working either, then this hack won't help you. Download and unzip the file.
Because of permissions--you aren't supposed to be mucking about in this area--the easiest way to proceed is using the Terminal. The path is, unfortunately, extremely long. You open the System folder, then the Library folder, then Frameworks, ApplicationServices.framework, then Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources. You should now see a list of files that includes the Raw.plist file. Leave that Finder window open.
Launch Terminal from your /Applications/Utilities folder. If you have never used it, nor ever used a sudo command you will get a friendly warning when you issue the first command. We want to make sure that the original file doesn't get lost. So type:
sudo mv
and a space, then drag the Raw.plist file into the Terminal and drop it. The Terminal will helpfully fill in the path. Add a space, then copy the path up to the file name and paste, then type RawOld.plist as the new file name and hit the Return key. You'll need to type your password, which is NOT echoed to the screen, so type carefully and hit the return key again.
Next you want to add the modified Raw.plist file to the folder. Using a sudo copy command will insure that it belongs to system. So type
sudo cp
add a space and drag the new Raw.plist file into the Terminal window. Paste in the path to the folder (it should still be on the clipboard) hit return, give your password and hit return again. I don't remember whether it was necessary to restart the Finder or not. You might want to do a restart and then Repair Permissions, just to be on the safe side.
Francine
Schwieder

Raw files not displayed in preview

In Elements 10, are raw files STILL not displayed in preview in Windows 7?

Thanks for your reply, Ken, but when I do the Get photos-From Files and folders thing Elements did the same thing it does for jpeg files but then I still can't see the raws. HOWEVER, this morning after reading your message I went back to Elements to get that message that Elements gave me after trying to get the raw files, so that I could quote it to you, and there were all the raw files that I had gotten and tried to view yesterday. So dawn breaks on Marblehead and I realize that maybe Elements has to be refreshed in order to see the raw files. Thanks Ken!
John Holstein Mobile phone: 82-10-4727-0264
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Raw files not reading

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