Re-assigning a retail license for Office 2010 Home and Student - any charge for support?

I want to re-assign one of three licenses for Office, but I went to the Support website, which prompted for the product ID and indicated that the "free support"period had expired, presumably because it is 12 months since I first installed it.
Can the reassignment be organised at the time of activating on the new computer by phone? Would a person be speaking with a human if doing a phone activation? Will there be a charge and what's it likely to cost?
I also have a suggestion for Microsoft: a de-activation routine that would enable the license transfer process without the need for human support.

Hi
Normally Office for a retail version can only be activated once at a time in one computer, Office 2010 Home &Student can be installed on three machines.
If you have used up your activation times and want to transfer your Office to a new computer, contact Microsoft Customer Service and they will help you to activate your Office in a new machine:
http://support.microsoft.com/kb/295539/en-us
Tylor Wang
TechNet Community Support

Similar Messages

Reusing a license of Office 2010 Home and Student edition

I installed all three licenses of Office 2010 Home and Student edition on my wife's and daughters laptops. Last weekend, we had to buy my daughter a new laptop for college. How do I uninstall the license from her current laptop and install
it on her new laptop? Her old laptop is gong to the recycle with a screen that is broken.

Hi,
Try to activate it by phone. I suggest you contact Microsoft Customer Service and Support, telephone (800) MICROSOFT (642-7676).
In Canada, call (877)568-2495.
Microsoft Customer Service hours of operation:
Monday through Friday, 5:00 AM - 9:00 PM Pacific Time
Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time
I also want to re-assign one of three licences for this version of Office, but I went to the Support website, which prompted for the product ID and indicated that the "free support"period had expired. Can the reassignment be organised at the time of
activating on the new computer by phone? Would a person be speaking with a human if doing a phone activation? Will there be a charge and what's it likely to cost?
I also have a suggestion for Microsoft: a de-activation routine that would enable the licence transfer process without the need for human support.

Office 2010 home and student

I am setting up a business that will depend on me being to change websites and some othern things so I really have multiple questions.
    First. This is a very sophisticated Sales system that is using multiple computers. I have Dell Desktop. Windows 8.1 full version. Dell Latitude LTE 8.1 that is an upgrade from 8.0. Nokia 2010 phone that I have seen both ways. It has the
Black upgrade but one site I was on said I did not have 8.1 and one said I did ( I think that was the Microsoft ) store. And then I am using a Garmin GPS. I have to have trip software and it needs to load multiple addresses. This was for me for my sales territory
but I think that is about to change.
   I have Office 2010 that is not a very old version but keeps coming up and saying it wants its product Key. I put it in and it checks out OK asks me to get out of office and reenter and it will run OK. I do that and it just keeps doing the same
thing. This happened after loading the new 8.1.
    This is going to be a business application but the system took me almost a year. I am in project Sienna and have a visual trial.
That I am learning to use. This is going to be business so I need business approval. I am determining if I need developers tools or not. I like developing but I have projects that are already developed and I am not really interested in developing for
the store. I am going to probably run several web sites. One for Youtube and One for you.
   Plan is to help you both with Mapping. I am kind of an odd associate but I have witnessed the interest from you and Google on my mapping. I use the Dell tablet for PDF catalogs and Pricing and then The GPS to get me there. The
desktop for geosinking addresses and a lot of office paper work. The phone has multiple uses. The camara,quick emails, and aps that has all kinds of uses.
This is not a fluke I have been working on this for 20 years. The tablets just wont do the job. 2 pounds to heavy,2" to large,2 minutes to slow on boot and it looks like a computer and the older guys don't like it. The tablet changed all that.
With that said I will be trying to contact your Mapping Division and see if they need me. The system is very difficult to install. Four different computers must talk to each other about the same thing and multiple small problems arise and must be solved. I
can only at most do 2 systems a month and depending on their equipment they have and want to use maybe only 1. This is to important for that. It saves 2 1/2 hours a day for people who must find a lot of addrsses. That was unexpected. It happens all day long.
The GPS is saving 10 minutes here and 20 minutes there and ends up saving at least 2 hours a day. Now the icing on the cake. I made 15 calls in one day between 9:00AM and 3:30 PM. These were leisurely calls. When I leave in about 4 days they are going
to luv me. What I realized while testing this was that most of the stress from an outside sales job was just getting there. When you take that stress off of that job it goes back to being a fun job that is fun to do. You punch the button on the GPS and it
will go from call to call for as long as you want and pick back up the next day from where you left off. I tried both the phones and tablets for mapping but those really would only work for finding an address here and there. You overload the phone and the
tablet to try to combine a very sophisticated trip program with them. The tablet would have a very hard time being mounted on the dash and then you pull it out of its mounting to go in and make a call with it. Then try to Email your order in and then put it
back in the mounting to use as a GPS. The same problem with the phone. It has a very important job with what it does and is overloaded for really a lot of reasons to give it the mapping. Again it would be fine and actually very good to go find one address
but to start trying to get it to do industrial numbers of calls is just asking to much of one unit. GPS has serious job to do. It is left in the car while you are making the call. It is ready to go when you get back in the car. This is an industrial system
with serious attempst to save time and money and improve the lives of the people using it. Kindest,Larry Don
PS this is to important for me to go out 1 account a month with. This will enhance the whole computer industry and needs to be with the big boys and girls that can put together a serious marketing program behind it. Please get this to the right people.

Hi,
If you meet any problems when using our products, you can post the question here. Please post one question in a single thread, and the question should be posted in the proper forum.
The current forum is for Office 2010 - Planning, Deployment, and Compatibility.
Just as Don mentioned, you may have multiple questions and some of them are not well placed, post them to the correct forum to get the specific support.
Regards,
Melon Chen
TechNet Community Support

Office 2010 Home and Student Crashes

So every time I open one of the programs lately (within the past few days), it allows me to open the program and get to a blank document/spreadsheet/notebook/presentation just fine. But the second I go to do ANYTHING, like click the "File" button or add
a table or click on anything or type anything, it freezes and does nothing. It then cannot be shut down using the task manager either, the only way to get it to close down is either to let it do its thing (which can take 30 minutes, sometimes) or restart the
computer. Word is utterly unusable, Excel is hit or miss, Powerpoint is alright and OneNote works fairly well. Here's the thing: when I originally purchased it, it allowed me to run the programs without entering a serial number. I have since lost the serial
key email and have never activated it. Could these issues be related to that? Because it also constantly tells me now that "Office is downloading the requested..." something or other. It only started recently, before then was just excellent, no issues. Are
there any fixes? Do I need to redownload Office? Because trying to get that serial key is like trying to pull teeth from a rabid tiger, since it's not showing up in my purchase history. HELP!
Computer is an HP Pavillion DM4 laptop with intel i5 processor running Windows 7 Home Premium. Brand new, purchased Office on this computer.

Hello,
The TechNet Sandbox forum is designed for users to try out the new forums functionality. Please be respectful of others, and do not expect replies to questions asked here.
Since your post is off-topic, I am moving it to the
off topic forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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I have installed 2010 microsoft office 2010 home and business version for my laptop,and i have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this que

I have installed 2010 Microsoft office 2010 home and business version for my laptop,and I have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this issue.
Regards
Raghavendar

Hi Raghavendar,
Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
1. In Outlook, click the File tab, click Options, and then click
Add-Ins.
2. Please take one of the following actions:
If the add-in is in the Inactive Application Add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
COM Add-ins, and then click Go.
b. Click to select the check box next to the add-in, and then click OK.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should be available when you create a new calendar item.
If the add-in is in the Disabled Application add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
Disabled Items, and then click Go.
b. Select the add-in, and then click Enable.
c. Restart Outlook, and then verify that the add-in is displayed in the
Add-ins dialog box.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should now be available when you create a new calendar item.
3. In Event Viewer, view the Application log to see whether an error was logged for Outlook, for Lync 2013, the Lync Meeting Add-in for Microsoft Office 2013.
Thanks,
Winnie Liang
TechNet Community Support

Is Lync 2013 and Office 2010 Home and business compatible?

hi,
Is Lync 2013 and Office 2010 Home and business compatible?
tnx

Lync 2013 and office 2010 is compatible with limited features
The following features are available only with Office 2010 or Office 2013:
Contact card with expanded options, such as video call and desktop sharing
Quick search from the Find a Contact field in Outlook
Reply with an IM or call from the Outlook Home ribbon in the Mail, Calendar, Contacts, and Tasks folders
Lync Contacts list in Outlook To-Do Bar
Office Backstage (File tab) presence status, program sharing, and file transfer
Presence menu in Microsoft Office SharePoint Workspace 2010 (formerly Microsoft Office Groove 2007)
Presence menu extensibility
Also you can refer below link
http://technet.microsoft.com/en-us/library/gg412817.aspx
For your issue, verify from lync version {for example , if your office 64 bit, Lync must be 64 bit also}
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
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Software: Microsoft Office For Mac 2011 Home and student:

Software: Microsoft Office For Mac 2011 Home and student: Is the Excel software in this package Excel 2010 or Excel 2007 or something else?

It's Excel 2011.
Post further Office related questions on Microsoft's own forums for their Mac software. Apple Communities only provide support for Apple products:
http://answers.microsoft.com/en-us/mac

Microsoft Query for Office 2013 Home and Business

Where can I get Microsoft Query for Office 2013 Home and Business version? I have used it for years on my old XP machine with Office 2003.
Thank you, Sue

Hi,
You seem got an error like "Microsoft query could not be started because it isn’t installed" when you used it.
It may be not installed yet. We can go to "Control Panel\All Control Panel Items\Programs and Features\Office 2013 Home and Business\change\Microsoft tools\MS query" and check if it is installed/enabled.
If it is not installed, please use the Install CD/ full installation copy to reinstall it.
http://social.technet.microsoft.com/Forums/office/en-US/eb7bfe7d-8fa4-4faf-8563-13ae8b04346d/microsoft-query-could-not-be-started-because-it-isnt-installed?forum=excel (It
also applies to Excel 2013)
Regards,
George Zhao
TechNet Community Support

Trial version of Microsoft Office 2011 Home and Student

Where do I go to online to download a free trial version of Microsoft Office 2011 Home and Student? I need to enter in an access key because my MacBook Air doesn't have a CD drive.

Look on the MS Office 365 website for links to the download version. You could also buy an External DVD drive that connects by USB port. Any brand will work with your Mac Air. It does not have to have the Apple name on it for it to work on your Air.

I have Office Mac Home and Student. Just spoke to Microsoft; they say I cannot but Outlook as a stand alone product. I cannot upgrade Home and Student to Business. Any solutions besides Parallel or buying Office Business?

I have Office Mac Home and Student. Just spoke to Microsoft; they say I cannot but Outlook as a stand alone product. I cannot upgrade Home and Student to Business. Any solutions besides buying Parallel/Outlook or buying Office Business?

There are other mail programs available. Including the built in mail program. Why do you need outlook.

Windows 7 - ODBC for Office 2010 64 bit - MS ODBC Driver for Oracle

I am trying to link a table from an oracle rac 10.2.0.4 64 bit install.
I have windows 7 with the oracle 64 bit client.
in odbc i can create a datasource using the oracle driver
and when i try to link a table i get an error :
Reserved error (-7732); there is no message for this error.
I would like to use the Microsoft ODBC for Oracle Driver but it doesnt exist on my computer.
the old one on windows xp used file MSORCL32.DLL is there a MSORCL64.DLL now?
Anyone have any help?
Jeff

Jam The Man's solution worked for me.
>
Here's the solution.
My operating system is Windows 7 64-bit, using Office 2010 64-bit. Trying to connect to an ODBC data source through Excel. The data source is an Oracle9i 32-bit database on a Windows Server 2003 32-bit server. However, the database version or server operating system is arbitrary; it could be an 8i, 9i, 10g, or even an 11g 32-bit or 64-bit database on a UNIX or Windows server. If you're using Windows 7 64-bit and you want to connect to an ODBC data source through Excel to an Oracle database, you must use Office 2010 64-bit. You cannot use Office 2003 or 2007, for example.
Follow these steps on your Windows 7 64-bit PC to connect to your ODBC data source.
1. Through Oracle's web site, go to Instant Client Downloads for Microsoft Windows (x64). Currently, the address to that page is:
http://www.oracle.com/technology/software/tech/oci/instantclient/htdocs/winx64soft.html
2. Download the two following files, found under the version 11.1.0.7.0 heading:
Instant Client Package - Basic (instantclient-basic-win-x86-64-11.1.0.7.0.zip)
Instant Client Package - ODBC (instantclient-odbc-win-x86-64-11.1.0.7.0.zip)
3. Extract both zip files to the same directory (such as c:\oracle\instantclient_11_1).
4. Launch the Command Prompt (DOS command window) by running it as administrator. Go to Start > All Programs > Accessories, then right click Command Prompt and select Run as Administrator.
5. From within the Command Prompt, navigate to c:\oracle\instantclient_11_1, and run odbc_install.exe. You should receive a message saying Oracle ODBC Driver is installed successfully. The name of the new ODBC driver that was just installed is Oracle in instantclient11_1 -- use this driver when creating your ODBC connection.
6. Create a new system environment variable. Set the value of the variable name as TNS_ADMIN, and the value of the variable path as the directory that contains the tnsnames.ora and sqlnet.ora files. On my PC, I have another Oracle client already installed which has its own tnsnames.ora and sqlnet.ora files. Therefore, I set the value of variable path as c:\orant\net80\admin (the directory that contains my tnsnames.ora and sqlnet.ora files). If you don't have another Oracle client installed on your PC, create a new directory such as c:\oracle\instantclient_11_1\network\admin, and place the tnsnames.ora and sqlnet.ora files in that directory. Then, set c:\oracle\instantclient_11_1\network\admin as the value for the variable path.
7. To create the ODBC connection, go Start > Control Panel > Administrative Tools > Data Sources (ODBC). Alternatively, you can create the connection right from within Excel.
Thanks man it worked for me.
My host environment is windows 7 x64 ultimate and I have my oracle 10g in centos installed in VMware.
Previously I had vista home premium x64 there instantclient 10.2 basic and odbc worked but in windows 7 it wasn't working.
Thanks again.

Microsoft Office 2007 Home and Student crashes when saving

I might scream from the frustration this is causing me! Every time I try to save a document in word, it crashes. It used to be every time, and now, if I'm lucky, it will save once in a blue moon. No idea what makes it decide to occasionally. Excel is now
doing the same thing, although I don't believe it was at first. I contacted Microsoft, and was walked through several troubleshooting techniques, none of which resolved the issue. I have obviously googled the problem and tried a few of the solutions there,
again to no avail. This is my last semester of my senior year, and I NEED to have this fixed like yesterday!! Anyone able to help?!

Hi
Is it crashing on the same file location or on different locations?
Have you tried repairing your office installation? Can you open word or excel in safe mode and test if the same occurs?
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Downloading office Mac home and student 2011

Every time i try to re start the same message apperas. The requested URL is not connected to the server. Please help.

Try http://www.microsoft.com/mac/office-2011-digital-download if you have your activation code already.
Otherwise, provide the url that you're trying to download from.
Clinton

MS Office 2010 Home & Student 2010 on Window 8.1

Hi All,
I recently purchased a new laptop that comes with Window 8.1 as well as a complimentary Office 2010 Home and Student.
I have followed the instruction to download via www.office.com/productkeycard and saved on my desktop. However, upon completing the download, I can't seems to open the file to run installation. It ask me to select where to open a file, which none seems to
be suitable. I was expecting auto-run.
Just wonder if this is a compatibility issue or am I missing something to run the file?
Regards,
Tony

It seems you have downloaded a ISO image file for Office 2010.
To install from it, you need to burn into a disk and run from that.
In addtion, check the following lnk:
http://blogs.technet.com/b/odsupport/archive/2011/04/19/how-to-extract-the-contents-from-an-iso-file-without-burning-the-iso-to-disc.aspx
Tylor Wang
TechNet Community Support

Re: Microsoft Office Home and Student 2010 Product Key Card

send me my mail, product key as early as possible

will you please send me my microsoft office 2010 home and student product key

Re-assigning a retail license for Office 2010 Home and Student - any charge for support?

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