Re: Can't remote into VPN

I'm receiving an Error Message unable to connect t remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.

Hi,
What’s your client device & which is your MRD version?
Are you using IP address or Hostname for connection?
Do you have enough permission for remote connection?
Please check whether there is any firewall blockage for ports or other related setting. Need to see any antivirus or other thing is not effected. Also please find log for further research.
Microsoft Remote Desktop>About Microsoft Remote Desktop>Send log via email
Hope it helps!
Thanks.
Dharmesh Solanki
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        #pkts not decompressed: 0, #pkts decompress failed: 0
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    In the output of " sh process cpu" it shows 65% of utilization from "IP INPUT"
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