Re: Choppy graphics late 2011 Macbook Pro

Choppy graphics when during general use. Articles overlap or don't show up until you scroll over them. I was told there is nothing they can do right now until they fix the bug. Why have insurance if there is no replacement or answer?

no one here can help you.  You were given an answer, they need to fix the "bug".  Talk to a manager if this is unsatisfactory to you.

Similar Messages

  • Late 2011 Macbook Pro iPhoto 9.2.2 Graphical Glitch

    Please see the following video I have posted on youtube. The problem is happening on the late 2011 13"inch Macbook Pro with intel 3000 HD graphics. The problem is limited to iPhoto window. Is it a faulty GPU? or a Software problem?
    https://www.youtube.com/watch?v=b9m1FD6MYs0&feature=youtu.be
    Any feedback will be welcomed.
    Thanks

    If anyone has the same setup. Then I would love to know if you have the same problem.  I have included the steps that recreate the problem. I have sent a bug report to Apple about this, but I am still not sure if this is a hardware issue or a software one.
    I believe this glitch is specific to the Intel 3000 HD graphics card, as I am unable to replicate the problem on a Mid-2009 Macbook Pro or a Late 2009 iMac.
    My Setup:
    A) Late 2011 Macbook Pro 2.4Ghz with Intel 3000 HD graphics.
    B) iPod touch 4th Gen 8GB, Original iPad 16GB, SDHC 4Gb Card
    I have been able to replicate 3 times out of 5 this glitch by following these steps.
    1) Connect your iPod touch or iPad or SDHC card to your Macbook Pro.
    2) Wait for iPhoto to launch.
    3)Once iPhoto is launched. Select iPhoto from the Menu bar and click EXIT iphoto.
    4) Relaunch iPhoto since your iPod touch or iPad or SDHC card is still connected, iPhoto will show you device photos first. Deselect that by:-
    5) Clicking on Photos option under Library and then hovering mouse over your Photos. The glitch should show up.
    6) Quit iPhoto
    7) Relaunch iPhoto
    8) Deselect Device photos by clicking on Photos under Library
    9) Hover mouse over Library Photos. The glitch should be still present.

  • Upgrading graphics card and ram on late 2011 macbook pro?

    Hi. I have a late 2011 macbook pro, and I wanted to know if i could upgrade my graphics card and ram for better performance while gaming. I play WoW and diablo 3 and often notice lag and can only run on low settings. So my graphics are Intel HD 3000 which is integrated, and i was wondering if i could upgrade to a graphics card like AMD or nvidia. Also, would upgrading from 4 gb of ram to 8gb of ram help my performance? Thanks.

    You cannot upgrade the graphics card on your MBP. It is soldered to the logic board.
    RAM can be increased to 8 or 16 GB.  The correct specifications are;  204-pin PC-10600 (1333 MHz) DDR3 SO-DIMM.
    The best vendors for Mac compatible RAM are OWC and Crucial.
    Ciao.

  • Windows 7 install on late 2011 MacBook Pro without bootcamp (performance issues)

    Hey guys I'm hoping I can get this issue resolved. I have purchased a late 2011 MacBook Pro (radeon 6750m 1gig). I installed a fresh copy of windows 7 without bootcamp. Having real issues with game performance like world of Warcraft. I have done this with an older unibody Mac and it ran great (for any non believer)... But now this time around I'm getting horrible fps in game. I'm thinking it may be driver related it buy I am having trouble finding the right drivers to see if that's then issue. Any help on this would be greatly appreciated.

    Shotgun00 wrote:
    That is completely false. There is no real need to leave OS X on the Mac if you don't want to, especially with Win 7 or 8. That may of been true with Windows XP but not anymore.
    The problem with leaving OS X installed is then you are really limited with what you can do with the drive. You can only have one Windows partition and if you fool with it at all Windows will no longer boot. you can't even change the OS X partition otherwise Windows would boot
    Windows 7 will install all by itself. No need for any Boot loaders or Hack Boot system. Pop the Win 7 DVD in the DVD drive and restart. Windows will be installed all by itself. But you do need the Apple support files.
    In the end if you are going to run Windows on a computer by itself then you really should not buy a Mac. The hardware is the same and as to the OPs perceived better built quality I personally do not see it. And if you actually read some of the posts on this and other Mac forums you will see that perceived build quality is just a bunch of hype, in my opinion.
    To the OP. You aren't missing anything.
    If you had carefully read what I wrote, I merely said that doing the install on a blank drive wasn't a good idea. That's because it can create issues the OP is having. A Mac's hardware is no different than a comparable Windows machine, but the EFI/BIOS/Firmware is. Macs are in something of a no-man's land in this regard, as they have neither an old-school BIOS or modern UEFI of recent Windows-based notebooks. I'm willing to bet that the performance problems the OP is having relates to the fact that a straight EFI install on a modern MBP "enables" (for lack of a better word) automatic graphic switching. The capability manifests, but the functionality is not there. Enterprising individuals have been trying to get graphic switching in Windows to work as it does on the OS X side ever since MacBooks debuted with this abliity but with zero success.
    Using Boot Camp bypasses this, as the discreet GPU is enabled full-time in Windows. Thus, you will realize proper performance.
    As far as perceived build quality, Apple machines are at the high end of the consumer notebook spectrum. They're certainly better than most of the other machines you can pick up at your local Best Buy, but they fall short of business-class machines such as the Dell Latitude/Precision, HP ProBook/EliteBook, and Lenovo ThinkPad.

  • Late 2011 MacBook Pro can't boot after Yosemite install

    After installing Yosemite on this late 2011 MacBook Pro it stops about a third of the way into booting up. It displays a null sign. I can boot into recovery disk, or external HD (I don't have a backup of this system, but can boot from my MacBook Air's clone) if I use option-R or just option at startup. It won't go into Safe Mode. From the ext HD I have reinstalled Yosemite on the MBP, but it still freezes mid-boot. Disk Utility repair permissions, repair HD, zap PRAM, SMC, I've tried all of these (from reading advice here, and PM from Ogelthorpe). I have copied the Etre Report below. Suggestions?
    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 2:16:55 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 431
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Western Digital My Book 1140 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
            Recovery HD (disk2s3) <not mounted>  [Recovery]: 784 MB
            Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
            Recovery HD (disk2s5) <not mounted>  [Recovery]: 650 MB
            MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
            Recovery HD (disk2s7) <not mounted>  [Recovery]: 650 MB
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
            /Volumes/MBPClone/Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.4) [Click for support]
            /Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
        [not loaded]    com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.bombich.ccchelper.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.transcend.TSTRIMHandlerHelp.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WD Quick View    Application  (/Library/Application Support/WDSmartware/WDQuickView.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.50917.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Scorch: Version: 6.2.0 [Click for support]
        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Perian  [Click for support]
        WDQuickView  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            MBP Backup [Local]
            Total size: 299.73 GB
            Total number of backups: 20
            Oldest backup: 2013-03-14 16:58:24 +0000
            Last backup: 2014-02-25 16:24:25 +0000
            Size of backup disk: Excellent
                Backup size 299.73 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             3%    mds
             0%    AppleSpell
             0%    fontd
             0%    mds_stores
    Top Processes by Memory: ℹ️
        249 MB    mds_stores
        150 MB    Finder
        116 MB    Dock
        116 MB    Spotlight
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        801 MB    Free RAM
        1.59 GB    Active RAM
        785 MB    Inactive RAM
        1.09 GB    Wired RAM
        2.01 GB    Page-ins
        446 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 01:44:49 PM    Self test - passed
        Mar 22, 2015, 10:30:37 PM    /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ash

    Drive Partition and Format
    1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
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    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    7. Quit DU when it is finished and return to the installer. Install Snow Leopard. Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • 13-inch, Late 2011 Macbook Pro and Thunderbold Display...

    Hello Dear Users,
    First I wish you have a nice new year with full of health, happiness and wealth, then i am asking my question:
    I am using a 13-inch, Late 2011 MacBook Pro having
    Processor  2,8 GHz Intel Core i7 2 cores+2 HTs
    Memory  16 GB 1333 MHz DDR3
    Graphics  Intel HD Graphics 3000 512 MB
    Software  OS X 10.9.1 (13B42)
    specifications, setup with double Thunderbold Displays.
    I sometimes feel that mac's display performance is marvelous and sometimes I feel like I am looking at an old school, blury screen. Is there anybody feels like I feel. I have doubts about screen performance. Well I searched on internet before to write but I could not express what I feel on google search for example. So, I am writing here what I feel. Sorry for my English if I could not express what I meant.
    Thak you, and have a nice new year.....
    Levent

    I've been having the exact same issue, same monitor and same laptop.  I spoke to a couple Apple techs on the phone and took my mbp to a genius bar last night, thinking it might be a video card issue since the blocks were also showing up on my macbook's screen. It of course failed to replicate at the store, even with a TB display hooked up.
    After this I finally realized it was an issue with the monitor and not the laptop, since it only happened when they were connected (duh... I never checked with them disconnected)
    I was able to make it go away temporarily by pushing the cables on the back of the display firmly in, but a few hours later I noticed a couple blocks popping up again.. however it wasn't as bad as before.  Seems to me it must be some issue with the hardwired power/tb connetor.

  • Upgrades to Late 2011 MacBook Pro (RAM, etc.)

    I have a new, late 2011 MacBook Pro, and I was wondering about certain upgrades...namely, RAM and graphics.
    To start off, here are the specs:
    2.5 GHz Quad-core Intel Core i7
    4 GB 1333MHz DDR3 SDRAM
    750 GB Serial ATA @ 7200 rpm
    AMD Radeon HD 6770M
    Intel HD Graphics 3000
    I run some pretty resource-intensive programs like Photoshop, Logic Pro, and Final Cut Pro X. Programs like iTunes, Chrome, and Transmission are almost always running too.
    I also do some gaming like Starcraft 2, which as some of you may now, is very demanding at high settings (when I do run SC 2 though, or other games, I shut down all other applications).
    You may be thinking that if high-end performance is my main concern, a Mac Pro would be more appropriate. And I agree. But this new computer however, is a CRU. It's a long story, but Apple basically gave it to me (early xmas gift, I guess!), so I'm trying to see what I can get out of it.
    I know that the 2011 MBP's are capable running 16GB of RAM, and OWC offers this upgrade for a reasonable price. Now, this upgrade doesn't void warranty, correct (my cursory research shows that it does not) ? Secondly, do you think this upgrade is worth it? I know that in Logic Pro, for example, DSP plug-ins and such can eat up RAM, so I certainly wouldn't mind more resources at my disposal in that regard.
    As far as gaming is concerned, my understanding is that RAM upgrades will not help much, but then again, it certainly won't make it worse (By the way, do RAM upgrades increase virtual memory?). I believe that gaming performance is very often bottlenecked with the graphics card(s). Can those be upgraded on a MacBook Pro?
    Thanks

    we are not allowed to speculate much if any in this forum
    Actually, the Terms of Use really only prohibits the following with respect to speculation:
    Speculations or rumors about unannounced products.
    Discussions of Apple policies or procedures or speculation on Apple decisions.
    At some point, folks just started saying that "speculation" in general is not permitted, but they actually have only a fairly narrow area that they don't want us to discuss.

  • Late 2011 macbook pro doesn't come with two stock Cds

    I've have purchased a late 2011 macbook pro but it doesnt' come up with the two Cds. My question is How and Where can i claim those?

    12. Which drivers are included with the OS X Lion Windows support software (drivers) download?
    The Mac OS X Lion Boot Camp Software includes these Mac drivers for Windows:
    Apple Bluetooth
    Apple Keyboard Support
    Apple Remote Driver
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    Boot Camp control panel for Microsoft Windows
    Boot Camp System Task Notification item (System Tray)
    Broadcom Wireless
    Intel Chipset Software
    Intel Integrated Graphics
    iSight Camera
    Marvel Yukon Ethernet
    nVidia Graphics
    Cirrus Logic Audio
    Realtek Audio
    SigmaTel Audio
    Startup Disk control panel for Microsoft Windows
    http://www.apple.com/support/bootcamp/

  • HT201295 Late 2011 Macbook Pro refuses to boot. SMC reset doesn't work

    Late 2011 Macbook Pro refuses to boot. SMC reset does nothing. Have tried bypassing SMC (nothing).
    Magsafe light glows very very faintly (barely visible in a room with lights on).
    Have tried reseating the battery connector. Battery indicator status button illuminates no LEDS (despite it being charged before failing).
    The mac didn't get wet. Was using a non apple USB cable at the time to tether/charge iphone. Computer just dead after working fine.
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    Many thanks and best wishes
    Jamie

    Is it a 15" or 17" MBP? There have been logic board issues with that model.
    https://www.ifixit.com/Device/MacBook_Pro
    For all models.
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    https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Late+2011+Battery+Repla cement/7649
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  • Hi i cannot change the brightness on my late 2011 macbook pro.

    Hi i cannot change the brightness on my late 2011 macbook pro. It is stuck on the lowest level in which i can't view the screen without a flash light. Please i need help how to solve this. I was on my computer when i checked the back which it was really dusty, i tried unscrewing the bottom however some screws were too tight so i took it upon myself and got a rod and startedremoving the dust off the vents and i may have clicked something as i closed the lid on the macbook i could hear the sounds still from the film but the lid was closed as i opened it back up the brightness was on low but sounds were still playing. All the buttons work , all of the F keys, apart from the brightnes keys. I can shine a tourch on the screen and see the display but the brightness will not change but i can see when i click the brightness it says it changes. I have connected it to a spare tv i have via hdmi and i really need help as this is my primary computer and i need it for work when going away. Thank you

    Try SMC and PRAM resets:
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/ht1379
    Ciao.

  • Having problems connecting a late 2011 Macbook Pro 2.2ghz i7 to a Sony KDL-32L5000 using a display miniport to DVI adapter (DVI to VGA cord). The TV is not detecting the macbook. Anyone have this problem?

    Having problems connecting a late 2011 Macbook Pro 2.2ghz i7 to a Sony KDL-32L5000 using a display miniport to DVI adapter (DVI to VGA cord). The TV is not detecting the macbook. Anyone have this problem?

    You really have to mess with the resoluton, espescially the refresh rate, as it varies from projector to projector, monitor to monitor. Even within the same brand! Because so many manufacturers are trying so many different things to become the next cool kid on the block, and the way the formats are being configured that's now part of the game.
    That's why so many professionally produced corporate shows hire a dedicated projectionist for the video presentations. Too many bugs in the honey.
    Refresh & sesolution are the first things to look at.
    Just so you know that colors in PowerPoint PC, and PowerPoint Mac, don't exactly match... go figure.
    I forgot to mention another thing, sometimes it's the projector that needs to be tweaked.

  • What cable do I need to move files from my macbook pro 1,1 (2006) to my new (late 2011) macbook pro?

    I am trying to migrate everything from my macbook pro 1,1 (2006) to my new (late 2011) macbook pro?, what cable do I need? I have now bought the wrong one twice...!
    Thank you!
    Alice

    Firewire 400 to 800
    Best.

  • Hi, I have a late 2011 MacBook Pro but cant get the mirroring function to work with Apple TV.  I've got the most recent Software 10.7.5 but cant see the mirroring icon or turn this on.  I'm able to mirror from my Ipad but not my Mac, any thoughts?

    Hi, I have a late 2011 MacBook Pro but cant get the mirroring function to work with Apple TV.  I've got the most recent Software 10.7.5 but cant see the mirroring icon or turn this on.  I'm able to mirror from my Ipad but not my Mac, any thoughts?

    Welcome to the Apple Support Communities
    AirPlay Mirroring is supported on your Mac, but it needs OS X Mountain Lion (10.8). See > http://support.apple.com/kb/HT5404
    You have two possibilities:
    1. Make a backup, open App Store and purchase Mountain Lion to upgrade to this OS X. Then, you will find the AirPlay Mirroring icon at the top right of the display, on the menu bar, or on System Preferences > Displays.
    2. Keep OS X Lion and use AirParrot > http://www.airparrot.com
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  • Late 2011 MacBook Pro stuck at spinning wheel of death after a Thunderbolt issue, HD erasing and fresh Lion install from Recovery HD. Please help me!!!

    So, I think the title says it all, but to give you a little more info:
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    can you go back to recovery mode then open disk utility.
    in disk utility, higlight the disk, the one saying the brand and size then click on repair disk under first aid tab
    if it repairs fine, that's okay
    if repair was not successful, go to partition and change current to 1 partition then apply
    install lion again
    hope this helps

  • How can I install Windows 8.1 using a USB Pen Drive in Late 2011 Macbook Pro with DVD R/W given.

    How can I install Windows 8.1 using a USB Pen Drive in Late 2011 Macbook Pro with DVD R/W given.
    I have Boot Camp 5.1.2 (497) and there is no option for installing using USB. I have downloaded an image of Windows 8.1 already.
    I can't install using DVD R/W because it's not working.
    Please help me.
    Thank you.

    unlocked by myself
    thanks

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