Re: Compensation

I have had nothing but trouble with BT for the last few months.
I called to reduce/cancel my BT vision for a few months until my BB contract ended. Only to find when I called to cancell all of my services the advisor who changed my Vision also decided to recontract my BB without my knowledge. I have eventually had my services changed to Virgin and have had nothing but letters off BT demanding money off me. I have had to call, email, write on numerous occasions and I have asked for compensation. I do not want a lot - I am simply asking for the £30 charge for cancelling BB to be wavered from my account due to the trouble they have caused me and they have refused. They have offered me £10, then £20. But refuse to offer £30. What a joke! After escalating the complaint and having no luck I have no choice but to take this further! Unless somebody decent can please see the trouble this has caused and waiver the £30! I am not asking for hundreds, just a good will gesture. But it seems BT want nothing more than to win an argument rather than make customers happy. I was actually wanting to stay with BT as I think the services were excellent, but the way they treated me when they made the error was terrible and I had no choice but to leave. Can someone please help me!?!

hi the charge is raised by BT wholesale/Openreach for the removal of the broadband service from the exchange equipment if broadband service is not transferred to another provider this charge is made to all providers who use the BT network
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I am using the Order Analysis Toolkit and want to get more information about the compensation for "Reference Signal Processing", which is scarce in the manuals, the website and the examples installed with the toolkit.

I am using the Order Analysis Toolkit and want to get more information about the compensation for "Reference Signal Processing", which is scarce in the manuals, the website and the examples installed with the toolkit.
In particular, I am analyzing the example "Even Angle Reference Signal Processing (Digital Tacho, DAQmx).vi", whose documentation I am reproducing in the following:
DESCRIPTIONS:
This VI demonstrates how to extract even angle reference signals and remove the slow-roll errors. It uses DAQmx VIs to acquire sound or vibration signals and a digital tachometer signal. This VI includes a two-step process: acquire data at low rotational speed to extract even angle reference; use the even angle reference to remove the errors in the vibration signal acquired at normal operation.
INSTRUCTIONS:
1. Run the VI.
2. On the DAQ Configurations tab, specify the sample rate, samples per channel, device and channel configurations, and tachometer channel information.
NOTE: You need to use DSA PXI-447x/PXI-446x and PXI TIO device in a PXI chassis to run this example. The DSA device must be in slot 2 of the PXI chassis.
3. Switch to Extract Even Angle Reference tab. Specify the number of samples to acquire and the # of revs in reference which determines the number of samples in even angle reference. Click Start to take a one-shot data acquisition of the vibration and tachometer signals. After the acquisition, you can see the extracted even angle references in Even Angle Reference.
4. Switch to the Remove Slow-roll Errors tab. Click Start to acquire data continuously and view the compensate results. Click Stop in this tab to stop the acquisition.
ORDER ANALYSIS VIs USED IN THIS EXAMPLE:
1. SVL Scale Voltage to EU.vi
2. OAT Digital Tacho Process.vi
3. OAT Get Even Angle Reference.vi
4. OAT Convert to Even Angle Signal.vi
5. OAT Compensate Even Angle Signal.vi
My question is: How is the synchronization produced at the time of the compensation ? How is it possible to eliminate the errors in a synchronized fashion with respect to the surface of the shaft bearing in mind that I am acquired data at a low rotation speed in order to get the "even angle reference" and then I use it to remove the errors in the vibration signal acquired at normal operation. In this application both operations are made in different acquisitions, therefore the reference of the correction signal is lost. Is it simply compensated without synchronizing ?
Our application is based on FPGA and we need to clarity those aspects before implementing the procedure.
Solved!
Go to Solution.

Hi CracKatoA.
Take a look at the link bellow:
http://forums.ni.com/ni/board/message?board.id=170&message.id=255126&requireLogin=False
Regards,
Filipe Silva

HR PA-EC Enterprise Compensation Management Load Issue

All,
I have activated standard business content and have connected ECC 5.0 source to BW 3.5. I tried executing a load for Compensation Process ODS and the load says there is no data available in source system.
I checked the source and infotype tables 0759 & 0758 both contain data. I also did an extract check in source and it returns values, however when executing the load in BW it returns no values.
Any advice?
Thanks,
DC

Hi DC,
I know it has been more than an year that you faced this issue and closed this thread. But I thought I could get some input from you. I am having a similar situation, but in my case I am unable to see any records being pulled in the Extract Checker in ECC.
The scenario I am having is same as yours. I have installed the Adjustments datasource 0HR_PA_CM_1 (and other datasources for Awards and Analysis) from Content and ran the extract checker. There were 0 records being pulled. Then I found out that the relevant info types for compensation are 758 and 759, and not 380(the delivered DS pulls data from info type 380).
I see that in your case you are able to get the records in the extract checker. Can you please help me in getting the data being pulled from infotypes 758 and 759 ?
Thank you. Any help will be greatly appreciated.

Overtime compensation by time off.

Dear Experts,
I am using TM00 for time evaluation, I want to compensate the overtime perfomed by employee by time off only (no payment for overtime), I am using PCR YO16 for determining overtime (Copy of TO16 Determine overtime without approval), I have set the compensation type 3 (Compensation time off) using PCR YO16, I have created one absence quotya type 02 called as "comp off" with "INCREASE" mode in customizing, I have kept base entitlement for this quota type as Day Balance 0410 (Time off from overtime), the issue is that the quota type 02 is geting accrued twice if employee works overtime this is because PCR for compensation of Overtime TC10 updates the quota 02 by UPDTQA by overtime hours and QOUTA function also increases the quota type 02 by overtime hours,.
Since my quota type 02 should only get generated if any employee works overtime I dont want it to get processed by QUOTA function so could you please let me know how to achieve it.
If there is any other solution for my requirement then also please let me know.
Thanks,
Javed

Hi Okan,
For accessing the quota in time evaluation should be in increase mode.
Still I tries as you said be it is also preventing it from getting updated by UPDTQA.
I am having one workaround...if I remove the UPDTQA statement from TC12 I am getting correct results since the quota is getting updated by QUOTA function only...but I think this would not be the correct way to get the solution since SAP has provided the UPDTQA statement in TC12 means there should be some purpose behind it...right...the correct way would be to avoid the quota getting updated by QUOTA function...I think we are missing something...bevause of which we are not able prevent QUOTA function from updating our quota..please suggest...
Thanks,
Javed

Report Compensation - Means of Payments

Hi, gurús,
We are in a process of audit for which they request us a report that lists the orders of purchase with his respective invoices including the number FI and his respective compensation and with his document of payment and mean of payment.
Does someone know algun report standar?
From already thank you very much for the help.

Hi,
Try
Easy Access->Information System->Financial Accounting->Accounts Payable->Reports for AP Accounting->Payment Transactions
Rgds.

COMPLAINT AND COMPENSATION REQUEST

On July 8, 2014 my internet stopped working. I eventually learned that my DSL number had been switched to another carrier (Time Warner) without my knowledge or consent. This was not a case of identity theft; I called TW and the name, address, and SSN now linked to my DSL number were not mine. I still don't understand how this happened. If TW says it has the authority to take over a number, shouldn't there be a verification process to ensure that the person requesting the change is the same as the person who already "owns" the number?
Trying to get my internet back has been a customer service nightmare. I kept a record of all my phone calls and the conflicting information I received. Although it's going to be painful for you to read through, it won't be nearly as painful as it was to live through. I'm going to summarize what was often multiple calls per day. At times I called back just to confirm information I received because I know that the "success" of a call is a direct reflection of the representative you happen to be talking to. **Not once did I receive the same information twice in a row.** Also, I am not going to document the many, many times that I was transferred to the wrong department or transferred to a department that was closed, "Please call back during business hours. Good-bye." Click.
7/8- Spent 2 hours and 15 minutes on the phone (mostly on hold) and was told I would need to wait until 7/22 to have service again.
7/10- Spent 1 hour and 10 minutes on the phone and was told that, if I cancelled the order to get my original number back from TW, I could have a new number and have service the next day. A technician would be at my home the next day between 8am and 12 pm.
7/11- Spent 1 hour and 35 minutes on the phone when the tech didn't show up by noon. The reps at noon and at 2:00 pm told me that the tech was running late, but there were no notes in the system about when s/he would arrive. Was told to check 1-800-WheresM(yTech) to track ETA. No such number or service appears to exist. The rep at 4:30 told me that the tech had cancelled the appointment earlier in the day because a technician was not needed. **I waited for 8.5 hours for someone who never showed up, and Verizon didn't inform me of the change. I run a small business from home and, since I didn't have internet and was stuck home waiting, I lost a day of work.** Was told by a rep that the central office would have service turned on by midnight.
7/12- Spent 1 hour and 15 minutes on the phone because my service had not been turned on by midnight. Went into escalation mode and demanded to speak to a supervisor. I spoke to two. Finally a rep came on the line and told me that there was no way to have service turned on until the account was active and a tech came to my home. The account wouldn't be active for two weeks, and the earliest possible tech appointment was now 7/29.
7/14- Spent 1 hour and 5 minutes on the phone and was told that the central office could activate the account the same day. I called back at 11:00 am and was told that a tech was scheduled to come between 8 am and 5 pm. This was the first I had heard about the appointment, and I wasn't home at the time. At 3:00 pm I was told that the appointment had been changed to the next day from 8 am to 5 pm. **For the second time I waited for hours for a tech that never showed up, and Verizon didn't inform me of the change until I called. More business time lost.**
7/15- The tech called at 9:30 am, showed up at 12:45 pm, and now I have internet again.
Multiple representatives have told me that I will not need to pay for the days I was out of service. This amounts to approximately $15. I spent almost 7.5 hours on the phone, 12.5 hours waiting for techs who didn't show up, and 12.5 hours unable to run my own business while waiting for this to be resolved. I received a truck-load of misinformation, and only have internet right now because *I* knew that this situation could be resolved quickly even though most of the representatives didn't know how to handle my situation correctly (Mark and Barbara gave me hope. Bless you both, wherever you are!) If I had taken the first rep's word for it, I wouldn't have internet for another week. The fact that I have internet today proves that, if I had been dealing with fully informed representatives, I could have had internet service up and running on 7/9. And for all of my wasted time Verizon is saying I don't need to pay $15?
$15?!
If this is all that Verizon loses--and it's not really losing since it didn't provide service during that time--there is no incentive to improve customer protection, representative education, and overall customer service. If significant compensation is required each time Verizon makes a mistake (allowing another provider to take over a number without even verifying that the customer information matches is a mistake) which results in loss of time and services to its customer/victim, I guarantee this situation will improve quickly.
I should receive one week of credit for each day of service lost (it should be a month of credit for each day lost, but I don't want to be greedy). I was without service for 8 days and should be credited 8 weeks of service. This is still only $110. I think we can agree that this is the least--the very least--Verizon can do. I look forward to your favorable reply.
P.S. At 4:23 pm a second crew of Verizon techs showed up. Apparently internal communication is just as poor. Get it together Verizon.

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

How to change default selection in compensation planning

Hi experts,
We have upgraded our portal to EHP1 sp04.
I need to change the default selection which it currently shows in "Employee Selection" under
Compensation Planning-->Compensation Planning.
When a user clicks on Compensation Planning>Compensation PLanning> he comes in an iview with 4 steps:
There is one "Employee Selection" scroll down view, I need the default to be "Direct Reports"
http://rapidshare.com/files/308150359/DirectReports.jpg
The default it shows is "Employees from organizational units", I need to change it to "Direct reports". Can someone tell me how I should proceed about it.
Please guide me
Regards,
Rajat Sharma

Hi,
I have solved this issue.
Go into SPRO>integration with other sap system>business packages>mysaperp>organizational structure view
group organizational structure view.
select mss_ecm_sel and change the nos. accordingly.
thanks,
Rajat

How to call "compensation profile" iView in ECM from Web Dynpro for ABAP

Hi Experts,
I developed a compensation planning iView using web dynpro for ABAP using floor plan manager in ECM. I need to call the iView "compensation profile" but I don't know how to pass parameter to it, how to trigger it from my application. Is there anyone used to do this before?
Thanks!
- Anthony -

I have to develop my own iView to replicate Java iView.

Got charged full retail for a new phone instead of Edge Up, wiped out bank account, had to refuse shipment, no compensation for the time spent talking to 14 representatives over the phone in the last week, and still no refund??

On 9/29 I ordered an iPhone 6 Plus 128GB as an edge up from my 5S, swiped my card at the store to pay the Edge Up fee, and was told 10/31 was the expected ship date.
Didn't see the order on my My Verizon account, spoke with 3 representatives on the phone to actually get the order number so I could track it.
On 10/24 the ship date disappeared and I called to find out there was an issue with the payment. I gave them my debit card number over the phone for the Edge Up amount, and they charged me full retail -- OVER $1,000.
They promised it wouldn't post to my account and it wouldn't ship after cancelling the order. Next day it shipped. I called FedEx and refused the package over the phone.
I called when the payment posted the next day, totally wiping out my bank account and charging me overdraft fees.
They said they'd push for a refund immediately -- on Sunday, 10/24. It's now 10/30, I see no refund, I have no phone, and I have over $100 in bank fees from their mistake.
I spoke with a supervisor on the phone and they said they could refund the bank fees, but would do nothing for the fact that they screwed up my order, and told me it would be another 2-3 weeks before they actually ship a phone to me if I ordered today.
Sorry, but that's NOT good customer service. I can buy out my Edge agreement, sell the phone on eBay, and go to another carrier pretty easily. I don't want to leave Verizon's service, but I don't really see how they value me as a customer?
Does anyone else have some idea of what I could do about this whole thing??
TL;DR -- Verizon charged full retail for a phone instead of Edge Up fee, still no refund, no compensation for the inconvenience and stress they caused, and another 2-3 week wait on a phone I ordered a month ago.

That situation went from inconvenient to complicated quickly. Wait for any pending orders to drop off, wait for things to clear up, wait till your upgrade comes up and then upgrade when your contract is fulfilled. I would have suggested a replacement phone, I know, with only a month left why couldn't you just upgrade early, but these situations where people try to upgrade early always end horribly and once a phone order starts, it almost cannot finish until something winds up shipped received and returned. Sorry this happened the way it did. Definitely not efficient.

Compensation Planning - Error while doing the planning for Employee

Hi Friends,
We have implemented standard MSS Business package.
Line Mangers are using the Compensation Planning Iview and are facing errors while sending it for further approvals.
In the steps.
In the last step they get RFC_ERROR_SYSTEM_FAILURE.
A critical error has occurred. Processing of the service was terminated.
Access via NULL Object reference not possible.,error key : RFC_ERROR_SYSTEM_FAILURE.
Also to note that while doing the planning we get " No budget Data available"
Is budget data mandatory to complete planning. However in test systems we were able to run the complete cycle even without the budget data we were able to complete one cycle.
Kindly advise .
Thanks
Santosh

Hello..
This might point to an unhanded exception. There should be a backend dump (ST22) available and that would help in more analysis. You might need a ABAPer to look into the dump. You may paste the dump here for more analysis.

How to change date for Compensation Package Offer (IT0706)

I try to change date for an existing record in IT0706 to a later date, however system prompted "The compensation package was already activated. It can not be changed" As I checked, the record status is "Activated". Can anybody help to advice on how to change the date ?
Thanks~

Hi Kishor...Thanks for reply...
But i need to change my precentation variable date formt...
i need to write one text like: 'Year to dd/month/yy' in one column formula..
So how can i achieve it..

Compensation for Ipod Touch 2g Users

I have had my iPod Touch 2G 16GB since the day it came out over 2 years ago. Upon the release of IOS5, I began to wonder, since my iPod can no longer recieve updates past 4.2.1 (due to hardware reasons), can I be compensated for not recieving new updates and thus, being shut out from being able to do / use special applications that require a certain firmware such as iCloud? Also, is it possible to trade in my current iPod for a 4th Generation Touch that is able to receive the new updates? Thanks!

you're asking a user based forum noone who works at apple receives this...
but to answer the questions.
no and no.
sorry.

How to find out ammount of latency compensation?

I am wondering if there is a way how to find out what is the totall latency of all plugins when plugin delay compensation is set to "All" or "Audio tracks and Instruments". That means the resulting latency of all plugins inserted on Audio Tracks, Auxes, sends, BUSes and also used AU Instruments etc. Does Logic show the ammount of the latency somewhere?

Logic does not display this, you could do a loopback-should work. If they are 3rd party plugs you want to know of all plugins should report their latency to the host.

Help needed in oracle incentive compensation

Hi All,
Im working on oracle incentive compensation 11i.
I have a plan element, which i need to attach to nearly 2000 compensation plans.
For this, i'm having a custom program which calls the API cn_comp_plan_pub.create_comp_plan, to attach the plan element to all the plans.
But, the program ends in error and i'm getting an message like 'The data for this compensation plan is not consistent with the plan in the database. Compensation Plan:9999.99'. This error is from the API.
Has someone came across a similar error before. Can somebody provide some pointers on this.
Thanks in advance,
Mohan

you need to check with OIC functional in your project and understand the plan /data. This will answer your question.

Compensation handler and compensate activity doesn't work

Hi!
i'm trying to build process with compensation handlers and it doesn't work .. to test it i made the following example:
in scope_1 there is simple assign_1 and in compensation handler there is assign_2. after scope_1 i throw error and in catchAll branch i have compensate activity - calling compensation of scope_1. But that compensation activity is never invoked! can please someone tell me why? what am i doing wrong?
I have bpel 10.1.2 ...
Thanks, Tomas
This is the source of my process:
<process name="pokusy" targetNamespace="http://xmlns.oracle.com/pokusy"
xmlns="http://schemas.xmlsoap.org/ws/2003/03/business-process/"
xmlns:xp20="http://www.oracle.com/XSL/Transform/java/oracle.tip.pc.services.functions.Xpath20"
xmlns:bpws="http://schemas.xmlsoap.org/ws/2003/03/business-process/"
xmlns:ns4="http://xmlns.oracle.com/pcbpel/adapter/db/all_keycodes/"
xmlns:ldap="http://schemas.oracle.com/xpath/extension/ldap"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:ns5="aa"
xmlns:bpelx="http://schemas.oracle.com/bpel/extension"
xmlns:client="http://xmlns.oracle.com/pokusy"
xmlns:ora="http://schemas.oracle.com/xpath/extension"
xmlns:orcl="http://www.oracle.com/XSL/Transform/java/oracle.tip.pc.services.functions.ExtFunc">
<partnerLinks>
<partnerLink name="client" partnerLinkType="client:pokusy"
myRole="pokusyProvider" partnerRole="pokusyRequester"/>
</partnerLinks>
<variables>
<variable name="inputVariable" messageType="client:pokusyRequestMessage"/>
<variable name="outputVariable" messageType="client:pokusyResponseMessage"/>
</variables>
<faultHandlers>
<catchAll>
<sequence name="Sequence_2">
<compensate name="Compensate_2" scope="Scope_1"/>
<assign name="Assign_3">
<copy>
<from expression="concat(bpws:getVariableData('outputVariable','payload','/client:pokusyProcessResponse/client:result'),'after compensate..')"/>
<to variable="outputVariable" part="payload"
query="/client:pokusyProcessResponse/client:result"/>
</copy>
</assign>
<invoke name="Invoke_1" partnerLink="client"
portType="client:pokusyCallback" operation="onResult"
inputVariable="outputVariable"/>
</sequence>
</catchAll>
</faultHandlers>
<sequence name="main">
<receive name="receiveInput" partnerLink="client" portType="client:pokusy"
operation="initiate" variable="inputVariable" createInstance="yes"/>
<scope name="Scope_1">
<compensationHandler>
<assign name="Assign_2">
<copy>
<from expression="concat( bpws:getVariableData('outputVariable','payload','/client:pokusyProcessResponse/client:result'),'...COMPENSATE!!!')"/>
<to variable="outputVariable" part="payload"
query="/client:pokusyProcessResponse/client:result"/>
</copy>
</assign>
</compensationHandler>
<sequence name="Sequence_1">
<assign name="Assign_1">
<copy>
<from expression="concat(bpws:getVariableData('inputVariable','payload','/client:pokusyProcessRequest/client:keyCode'),'...first assign...')"/>
<to variable="outputVariable" part="payload"
query="/client:pokusyProcessResponse/client:result"/>
</copy>
</assign>
</sequence>
</scope>
<throw name="Throw_1" faultName="ns5:aa"/>
<invoke name="callbackClient" partnerLink="client"
portType="client:pokusyCallback" operation="onResult"
inputVariable="outputVariable"/>
</sequence>
</process>

this might be caused by a bug I found too causing eventhandlers not to work, the work round in your case would be:
blar blar blar
</variables>
<scope>
<faultHandlers>
blar blar blar
blar blar blar
</sequence>
</scope>
</process>
i.e. what I'm saying is that top level handler don't work since they are ignored by the engine because they are not in a scope. Try it and see....

Abap hr report for compensation

Hi,
I have to create a compensation inbound interface. The issue is
For example, an input file was processed with Key Date 08/30/2006 creating 100 records. These 100 records will be created with an effective date of 10/01/2005 to 09/30/2006. Then, a second input file is processed using the same Key Date 09/30/2009 with 105 records. The program should be able to generate a report showing the record on the file and the record in the system, and if there are differences in the rating. The program should prompt the user to either overwrite the existing record in the system with the record on the file or ignore.
My question is will it be a interactive report or how can I manage the above bold sentance in my report.
Thanks.
Oscar

I don't think the user can click on each and every record
to change(if system prompts to do so) .. cos if there are a
1000 records to be changed then it would be huge ..
Put a check box on the selection screen to overwrite the
existing record in the system with the record on the file if
checked ...

Re: Compensation

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