Re: Getting the updated unread message count...

I assume you're opening the folder read/write.
The IMAP protocol may allow the behavior here to be server-dependent.
What IMAP server are you using?

I did run a protocol trace.
I started the 2nd program mid-way the 1st program had run. The protocol traces they both generated were identical (with no difference at ALL!!)
Here is the trace (I could not make much of it :( )
DEBUG: setDebug: JavaMail version 1.4.1
DEBUG: getProvider() returning javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Sun Microsystems, Inc]
DEBUG: mail.imap.fetchsize: 16384
* OK [CAPABILITY IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT LANGUAGE XSENDER X-SUN-SORT X-SUN-IMAP AUTH=PLAIN STARTTLS] Messaging Multiplexor (Sun Java(tm) System Messaging Server 6.3-6.03 (built Mar 14 2008))
IMAP DEBUG: AUTH: PLAIN
A0 CAPABILITY
* CAPABILITY IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT LANGUAGE XSENDER X-SUN-SORT X-SUN-IMAP AUTH=PLAIN STARTTLS
A0 OK CAPABILITY completed
IMAP DEBUG: AUTH: PLAIN
DEBUG: protocolConnect login, host=mail.XXXXX.com, user=sirajuddeen, password=<non-null>
A1 AUTHENTICATE PLAIN
+
c2lyYWp1ZGRlZW4Ac2lyYWp1ZGRlZW4AbmFzaW0yMjc=
A1 OK User logged in
A2 CAPABILITY
* CAPABILITY IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT LANGUAGE XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT X-SUN-IMAP X-ANNOTATEMORE X-UNAUTHENTICATE XUM1
A2 OK Completed
IMAP DEBUG: IMAPProtocol noop
A3 NOOP
A3 OK Completed
A4 LIST "" Test001
* LIST (\HasNoChildren) "/" Test001
A4 OK Completed
DEBUG: connection available -- size: 1
A5 SELECT Test001
* FLAGS (\Answered \Flagged \Draft \Deleted \Seen NotJunk $NotJunk)
* OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen NotJunk $NotJunk \*)]
* 10 EXISTS
* 0 RECENT
* OK [UNSEEN 1]
* OK [UIDVALIDITY 1215712796]
* OK [UIDNEXT 18]
A5 OK [READ-WRITE] Completed
A6 SEARCH UNSEEN ALL
* SEARCH 1 2 3 4 5 6 7 8 9 10
A6 OK Completed
Number of Unread Messages is 10
A7 FETCH 1 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 1 FETCH (INTERNALDATE "25-Jul-2008 15:01:43 -0700" RFC822.SIZE 3477 ENVELOPE ("Fri, 25 Jul 2008 15:01:43 -0700" "Test Email 001" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A7 OK Completed
Message ID is <[email protected]>
A8 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 1 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A8 OK Completed
A9 FETCH 1 (FLAGS)
* 1 FETCH (FLAGS (NotJunk $NotJunk))
A9 OK Completed
Message is Unread and Subject is Test Email 001
A10 STORE 1 +FLAGS (\Seen)
* 1 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A10 OK Completed
A11 FETCH 2 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 2 FETCH (INTERNALDATE "25-Jul-2008 15:01:54 -0700" RFC822.SIZE 3475 ENVELOPE ("Fri, 25 Jul 2008 15:01:53 -0700" "Test Email 002" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A11 OK Completed
Message ID is <[email protected]>
A12 FETCH 2 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 2 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A12 OK Completed
A13 FETCH 2 (FLAGS)
* 2 FETCH (FLAGS (NotJunk $NotJunk))
A13 OK Completed
Message is Unread and Subject is Test Email 002
A14 STORE 2 +FLAGS (\Seen)
* 2 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A14 OK Completed
A15 FETCH 3 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 3 FETCH (INTERNALDATE "25-Jul-2008 15:02:08 -0700" RFC822.SIZE 3475 ENVELOPE ("Fri, 25 Jul 2008 15:02:04 -0700" "Test Email 003" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A15 OK Completed
Message ID is <[email protected]>
A16 FETCH 3 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 3 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A16 OK Completed
A17 FETCH 3 (FLAGS)
* 3 FETCH (FLAGS (NotJunk $NotJunk))
A17 OK Completed
Message is Unread and Subject is Test Email 003
A18 STORE 3 +FLAGS (\Seen)
* 3 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A18 OK Completed
A19 FETCH 4 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 4 FETCH (INTERNALDATE "25-Jul-2008 15:02:16 -0700" RFC822.SIZE 3474 ENVELOPE ("Fri, 25 Jul 2008 15:02:16 -0700" "Test Email 004" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A19 OK Completed
Message ID is <[email protected]>
A20 FETCH 4 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 4 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A20 OK Completed
A21 FETCH 4 (FLAGS)
* 4 FETCH (FLAGS (NotJunk $NotJunk))
A21 OK Completed
Message is Unread and Subject is Test Email 004
A22 STORE 4 +FLAGS (\Seen)
* 4 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A22 OK Completed
A23 FETCH 5 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 5 FETCH (INTERNALDATE "25-Jul-2008 15:02:28 -0700" RFC822.SIZE 3475 ENVELOPE ("Fri, 25 Jul 2008 15:02:27 -0700" "Test Email 005" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A23 OK Completed
Message ID is <[email protected]>
A24 FETCH 5 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 5 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A24 OK Completed
A25 FETCH 5 (FLAGS)
* 5 FETCH (FLAGS (NotJunk $NotJunk))
A25 OK Completed
Message is Unread and Subject is Test Email 005
A26 STORE 5 +FLAGS (\Seen)
* 5 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A26 OK Completed
A27 FETCH 6 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 6 FETCH (INTERNALDATE "25-Jul-2008 15:02:43 -0700" RFC822.SIZE 3483 ENVELOPE ("Fri, 25 Jul 2008 15:02:43 -0700" "Test Email 006" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A27 OK Completed
Message ID is <[email protected]>
A28 FETCH 6 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 6 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A28 OK Completed
A29 FETCH 6 (FLAGS)
* 6 FETCH (FLAGS (NotJunk $NotJunk))
A29 OK Completed
Message is Unread and Subject is Test Email 006
A30 STORE 6 +FLAGS (\Seen)
* 6 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A30 OK Completed
A31 FETCH 7 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 7 FETCH (INTERNALDATE "25-Jul-2008 15:02:55 -0700" RFC822.SIZE 3475 ENVELOPE ("Fri, 25 Jul 2008 15:02:54 -0700" "Test Email 007" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A31 OK Completed
Message ID is <[email protected]>
A32 FETCH 7 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 7 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A32 OK Completed
A33 FETCH 7 (FLAGS)
* 7 FETCH (FLAGS (NotJunk $NotJunk))
A33 OK Completed
Message is Unread and Subject is Test Email 007
A34 STORE 7 +FLAGS (\Seen)
* 7 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A34 OK Completed
A35 FETCH 8 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 8 FETCH (INTERNALDATE "25-Jul-2008 15:03:07 -0700" RFC822.SIZE 3471 ENVELOPE ("Fri, 25 Jul 2008 15:03:06 -0700" "Test Email 008" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A35 OK Completed
Message ID is <[email protected]>
A36 FETCH 8 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 8 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A36 OK Completed
A37 FETCH 8 (FLAGS)
* 8 FETCH (FLAGS (NotJunk $NotJunk))
A37 OK Completed
Message is Unread and Subject is Test Email 008
A38 STORE 8 +FLAGS (\Seen)
* 8 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A38 OK Completed
A39 FETCH 9 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 9 FETCH (INTERNALDATE "25-Jul-2008 15:03:16 -0700" RFC822.SIZE 3478 ENVELOPE ("Fri, 25 Jul 2008 15:03:15 -0700" "Test Email 009" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A39 OK Completed
Message ID is <[email protected]>
A40 FETCH 9 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 9 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A40 OK Completed
A41 FETCH 9 (FLAGS)
* 9 FETCH (FLAGS (NotJunk $NotJunk))
A41 OK Completed
Message is Unread and Subject is Test Email 009
A42 STORE 9 +FLAGS (\Seen)
* 9 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A42 OK Completed
A43 FETCH 10 (ENVELOPE INTERNALDATE RFC822.SIZE)
* 10 FETCH (INTERNALDATE "25-Jul-2008 15:03:25 -0700" RFC822.SIZE 3483 ENVELOPE ("Fri, 25 Jul 2008 15:03:24 -0700" "Test Email 010" (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi S" NIL "mohamed.rafi.s" "gmail.com")) (("Mohamed Rafi Sirajuddeen" NIL "sirajuddeen" "XXXXX.com")) NIL NIL NIL "<[email protected]>"))
A43 OK Completed
Message ID is <[email protected]>
A44 FETCH 10 (BODY.PEEK[HEADER.FIELDS (Newsgroups)])
* 10 FETCH (BODY[HEADER.FIELDS (Newsgroups)] {2}
A44 OK Completed
A45 FETCH 10 (FLAGS)
* 10 FETCH (FLAGS (NotJunk $NotJunk))
A45 OK Completed
Message is Unread and Subject is Test Email 010
A46 STORE 10 +FLAGS (\Seen)
* 10 FETCH (FLAGS (\Seen NotJunk $NotJunk))
A46 OK Completed
A47 SEARCH UNSEEN ALL
* SEARCH
A47 OK Completed
After loop Message count is 0
A48 CLOSE
A48 OK Completed
DEBUG: added an Authenticated connection -- size: 1
DEBUG: connection available -- size: 1
A49 EXAMINE Test001
* FLAGS (\Answered \Flagged \Draft \Deleted \Seen NotJunk $NotJunk)
* OK [PERMANENTFLAGS ()]
* 10 EXISTS
* 0 RECENT
* OK [UIDVALIDITY 1215712796]
* OK [UIDNEXT 18]
A49 OK [READ-ONLY] Completed
A50 SEARCH UNSEEN ALL
* SEARCH
A50 OK Completed
Unread Msg Count is 0
A51 CLOSE
A51 OK Completed
DEBUG: added an Authenticated connection -- size: 1
A52 LOGOUT
* BYE LOGOUT received
A52 OK Completed
DEBUG: IMAPStore connection dead
DEBUG: IMAPStore cleanup, force false
DEBUG: IMAPStore cleanup done
Any clues on what is it??
Regards
Rafi

Similar Messages

  • Gmail tab never updates unread message count

    I'm using OS X 10.9.1 and Safari 7.0.1.
    The tab that I have for Gmail never updates the unread message count.  It constantly says 27 and has done that ever since I got my MacBook which has newer versions of everything over my old MacBook which was running 10.7.  I've tried deleting cookies and clearing the cache and such but the tab still says 27 unread emails even though, as of this writing, I have 29 unread emails.
    Is there any way to fix this?

    Since I last brought this up 4 months ago, Safari has been updated to 7.0.3 and OS X is now at 10.9.2 and I'm still having the same issue.  The GMail tab always says 27.  Though now I can refresh the page and get it to update the count and it will continue to update correctly after that.  But it always starts at 27 and I have to force a refresh of the page to get it to update.
    Scratch some of that.  I went into the bookmarks and deleted the "(27)" from the name of the bookmark.  Now when the tab loads, it simply says "Inbox - " followed by my email address.  And only after I reload the page does it have an unread email count which is correct. 
    Does anyone have any suggestions?

  • Can't get the updated Verizon Messages app to work on wifi as the update claims it will

    I received the update to the Verizon Messages app yesterday and when I opened it, it said the smartphone will now send and receive text messages over wifi when the cellular network is not available.  I have been unable to make this work and I contacted Verizon and the tech said that obviously it will not work on the Samsung Galaxy Note 3, but it said it will work on my device when I look at the app store.  Any ideas?

    Yesterday morning, the icon appeared telling me that Message+ was connected to WIFI, however, all day today, I would have it show that I had messages, I would look on my pulldown and it would show that I had messages, but when I went to the app, the messages had disappeared.  The same thing has been happening with my email.  The native email app would not pull down my mail folders, so I had to load a 3rd party app the does pull them down, but then it loses emails.  This is the 2nd Note 3 I have had.  My original started giving me a black screen when I tried to answer a call and I would have to reboot the phone and call them back.  Now this replacement loses email and messages.  In my business, these are very important.  Not sure what I am going to do, not happy with my choice of phones at this point.  Thank you for offering to look into the problems for me, I appreciate it.

  • I am unable to successfully download and apply any updates to my Apple TV. I have unplugged and restarted my Apple TV but I continue to get the "update unsuccessful" message. Any help would be appreciated.

    I am unable to successfully download updates to my Apple TV. I am stuck on software 5.1. Am I going to just have to buy a new Apple TV or can Apple TV be repaired. Anybody know any tricks. I am connected to Internet with through a power line adapter. All of my other Internet based applications are working fine through this connection so I don't think the power line connection has any bearing on this failure to download and update.

    Restore it using iTunes as described here:
    http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
    AppleTV does not need a power lead when connected to the computer (AppleTV 3 will for part of the process).
    AC

  • Unread message count is wrong in Mail and Dock

    Just last week I noticed that both my Email Inbox & Mail Dock Icon is showing an incorrect unread message count on both my MacBook & iMac. I am using a Microsoft Exchange Hosted account (Office 365) and it is the only email account tied to both of my Macs. My iPhone shows the correct unread message count as well as Outlook Web Access, and on a seperate windows-based computer, Outlook is showing the correct unread message count of 3. Both Mac systems are using OS X 10.7.3 and I have never experienced this issue before.
    The MacBook is showing 39 unread messages, and the iMac is showing 16, in actuality there are 3 unread messages. If I create a smart mailbox that shows only unread messages - it shows up with the correct number (3), when I sort by "Unread Messages" for Inbox, it only shows that I have three unread messages.
    I have rebuilt the inbox, I have deleted the email account from the computer, restarted the computer and then readded it, all it did was bring the unread message count from 19 to 16 on my iMac (still - it should be 3).
    I have also gone to Mail -> Preferences -> General and verified that Show Dock Unread County is set to "Inbox" but oddly enough, when I click "All Mailboxes" the unread count on the Dock changes to 3.
    Is there a file I can delete to reset that unread message count? I feel like I've done everything that's suggested to no avail.
    Thanks!

    There is a small glitch, and you guys are close.
    In Mail Preferences under General, there is the option for:
    Dock Unread Count --
    Your choices in the dropdown are either:
    None
    Inbox Only
    All Boxes
    The problem is that I've often seen the Inbox Only is checkmarked, and stays as checkmarked, even when you last told it to use either None or All Boxes.
    It is possible that Alconic see's Inboxes Only checkmarked, when in fact it's All mailboxes that are set to be showing.
    Try to re-check "Inbox only" even though it's already checked and see what happens...

  • Inbox and Drafts show unread message count of all folders within. Can I get the local folders to do this too?

    I'm filtering mail into folders in the local folder tree. There may be two or three levels, e.g., Local Folders -> Lists -> OS -> MacOSX. Mail that is unread in the MacOSX folder is counted and displayed when the MacOSX folder is visible. However, keeping the entire tree on display is a nuisance and it is long, so I don't see things ate the bottom. I have to scroll to reveal the rest of the items in the folder tree. For these reasons I'd prefer to have the folder tree in its minimal state.
    Is it possible to have the the top level folders display an unread message count for all the enclosed folders?

    when I collapse the folder tree of local folders, it shows the unread count for sub folders.

  • Unread message count not updating in Mail.app

    I am running a MBP 15" with 10.4.10 and Mail.app (version 2.1.1 build 752.3) and as you can see in this screengrab here:
    the unread message count is not correctly updating.
    This may actually be something for the Mail dev' team to handle, unless some one else out there in the groups has some inside knowledge about this issue.
    For that matter, I do not know how to forward this to the Mail dev' team inside Apple, so if any one else does, please do.
    Cheers.
    Jason
    MBP 15; 2.16 ghz; 2gb RAM; 100gb;   Mac OS X (10.4.10)   Palm Treo 680 + Cisco 1242 WAP + xo.net + Hyatt Embarcadero room service

    Jason,
    What screengrab?
    What type of account do you have -- POP, IMAP or .mac? How many accounts do you have? Do you access your account from more than one computer?
    Unread message count where -- on the Mail Icon in the Dock or in individual mailboxes? In the Dock, the Unread message count will NOT reflect any messages moved to custom mailboxes by Rules, but only those in the Inboxes.
    Ernie

  • How to get unread message count

    I m working in mail application where i need to get the unread message count.Can anyone help me out in solving this issue ,is there any specific method available in javamail to get this count.
    Thanx in Advance

    Is there some reason you're unable to read the
    javadocs? Did you find them too confusing?
    What's wrong with the method Folder.getUnreadMessageCount?
    Oh, and if you're using POP3 instead of IMAP,
    read the FAQ and the com.sun.mail.pop3 package
    javadocs.

  • I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up. I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest. any suggestions

    I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up.
    I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest.
    any suggestions?

    weird.
    It's so frustrating, I got my Mac Book 5 days ago and I'm already having a discussion in the forum.
    Thank you so much for your prompt replies.
    It's past midnight here so I'd better get some rest...
    Good night captfred!

  • I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the inst

    I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the installation package 'iTunes.msi' in a folder from which you can install iTunes.  I can't find this folder. I have tried to completely unistall iTunes through the Control Panel, but it wouldn't let me: I tried going directly to the files themselves, but cannot uninstall. Any help would be greatly appreciated. System OS: Win XP SP 3.

    Set the permissions for Everyone in the folder in which CCPackager created, to "Read/Write" enabled. This is strange since there is only an administrator account on the Mac (and that account already has read/write), but it seems to resolve the issue.

  • I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    Yes, I had found a similar solution also.  I'm running XP Pro, SP3.  I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair.  Then run the 10.5 exe.
    While the programme updated from version 8 of iTunes, my new iTunes is now a mess.  Not all of my music was in the same folder previously but it all showed up on iTunes.  Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing.  I haven't begun to work on that.

  • Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

    Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, it says I need to update itunes to 10.6.3 or later. I did, but still get the same error message.

    Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
    Can anyone offer suggestions?
    Thanks!

    Since it told me to update, I updated to 10.7.
    Then when I plugged in the phone again, it gave the same message that I need to update itunes.

  • HT3275 Since updating OS to Mountain Lion from leopard, I get the following error message when trying to backup with time machine on external drive.  Could not complete backup to media share.  The network backup disk does not support the required AFP feat

    Since updating OS to Mountain Lion from leopard, I get the following error message when trying to backup with time machine on external drive.  "Could not complete backup to media share.  The network backup disk does not support the required AFP features."  What are AFP features and how do I get Time Machine to backup to my current external backup?

    This means that your NAS does not support the required encryption. Update your NAS to the latest firmware or ditch it and buy a Time Capsule (they are the most reliable when using TM).

  • I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

    I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
    Thanks for your help in advance....

    Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
    Thanks!

Maybe you are looking for

  • Batch combine/merge different folders into 1 image?

    I have a large set of images I need to batch process from 2 different folders, I want to combine 2 of the images into 1 psd, add a curve between the 2 layers, then save. These images will ultimatly be imported into Premier for a video so the sequence

  • How to hide/disable menu items using Javascript in Acrobat 9 pro or later

    We just wanted to know on how to hide/disable menu items for e.g. 'Open' menu item under 'File' menu in Acrobat 9 or later on Mac using Javascript. It would be useful if you could provide if any other option is in place already.

  • I can't seem to locate the text and buttons on a flash template I bought

    Hi Everyone, I have been working with this flash template I purchased online and can't seem to be able to change the text that is displayed on it's buttons except for the first one. There are four buttons to the side but I can only change the first b

  • Populate long text in FB03

    Hi All, We are using tcode FF_5 to update the Account statement .After execution of tcode,one FI document(FB03) will be created in SAP with the data from the file we uploaded. Currently only short text field only getting updated,but my requirement is

  • Version 1.6 to version 2.0 to version 2.2

    Hi does somebody have a diagram which shows where each function has been moved to. Why create new version thats main changes are only cosmetic? I did training at the Oracle Universatity not even 2 weeks ago and cannot use my notes as they were produc