Re: Historic Itemised Bill Details
How do I make a post on the forum please ? I have just registered and I cant see an obvious way to make a post.thank you
I see that you have managed to work it out now
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
Similar Messages
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Historic Itemised Bill Details
I am trying to find out how to access itemised call details from previous bills. My current settings say I should be able to see them.
Like other people I am trying to get a list of calls made to a specific number over the last six months as part of a legal claim against a company.
Regards and thanks for any help you can give.
Solved!
Go to Solution.Hi marke,
Welcome to the forum.
If you download one of your previous bills and scroll down to the call usage section, it should say how your calls are itemised (the most common one I think is when calls are itemised if they came to over £0.50 or above).
If it isn’t fully itemised (i.e. where every single call is shown on the bill) I can get that changed and it’ll apply to all future bills. To get in touch by clicking on my username and using the web form under “about me”.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Hi, I'm a customer with BT and I'm looking for information regarding itemised billing. I need to obtain records of telephone calls made from feb 2009 to present day regarding phonecalls to Thames Water. The website with my account details does not provide this facility, I would expect the records to exist but I don't know how to access/request. It would be useful if they could get in touch and see if there's a way forward. Also any information from forum members would be grately appreciated
Regards
RichardHi Richard,
Thanks for your email. I can check if the details are available for you if you wish. Drop me an email with the account details and a link to this thread for reference. You'll find the address in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
I was able to pay the bill, just not open up bill details. I contacted Comcast & they could not help me to get it to work. So I tried it on Internet Explorer and it worked perfectly. It used to work on Firefox. Can you tell me how to get it to work? I prefer Firefox to IE, but I have to use IE for this web page.. I am using Windows 7.
You can reload the page and bypass the cache with:
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
See [[Keyboard shortcuts]] and [[Mouse shortcuts]] -
Hi, If I do not have to pay for free installation, why am I being asked for billing details?
AaroniCloud backs up your iOS device (not your Mac) automatically. You can remove the backup:
http://help.apple.com/icloud/#/mm122d3ef202
and it will not back up again. This will not affect a backup made using iTunes. The notice you see refers to calendars, contacts, iWork documents and so on, which live on the server and are read from there by your Mac, and so will obviously disappear if you turn iCloud off altogether (which you don't need to do) or turn off Documents (which you don't need to do either). -
When i want to install a free app using my apple id [email protected] - it asks me to enter billing details...why is that? :s
What to do?
And when i try to install it using my icloud id [email protected] , it does give me the option of 'none' in payment method but when i select it, it asks me to first fill in the details only then it would move to the next step.
And i wanted to ask....is it better to use my id the one with [email protected] or [email protected] ?
PLEASE HELP!!!!For a standard account, a valid payment method is required even for free apps.
You can create a new account w/o a CC that is only good for apps by following these instructions
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I got an ipod recently and i bought songs and apps already but i cant even get free things now without it asking for my billing details which i have already put in and i know for sure that i still have money on it
You need a valid payment method even for free items. If you know the payment method is valid then contact iTunes.
Apple - Support - iTunes - Contact Us -
Changed billing details to a new card, but latest payment used old details regardless.
As explained in the title, I updated my card details a while back to a new debit card, yet the next payment was taken with the old card that I had removed from the billing details page.
I do NOT want the old card to be used yet again. Help from an Adobe rep to resolve this would be appreciated.
Thanks,
JamesYou could get stuck in this loop for a few reasons that you can't check yourself. So contact iTS first and see if they notice anything.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I need an urgent smartform development for an customer :-
1) The Form will consits of 2 pages
2) Left Corner:- Company Name&Logo and below it the address
3) Right Corner:- Company Website and Page No: 1 0f 2
4)Below the left Corner:- Bill Date :
Bill Period From Date:
Bill Period To Date:
5)Customer Details:
Customer Name:ABC Customer Acct No:-1234
Address:XYZ
6) Billing Summary
Amount of Previous Stmnt mm/dd/yy $4500.00
Payment Received mm/dd/yy- Thank you $(4500.00)
Balance Before Current Charges $0.00
Current Charges $ 2421.00
Current Charges Due on mm/dd/yy $ 2421.00
Your Total Balance Due $2421.00
7) Summary of Billing Details
Service A/C Rate Schedule Service Address Usage Current Charges
AC1 RTP-5 ABC-1 417 kwh $2421.00
8) Did you Know...
LATE PAYMENT CHARGE REMINDER...
Reminder- a late payment charge of 0.9% will be applied to the total unpaid balance on your account if full payment is not received by the due date on this bill.
-Please detach stub below and return with your payment-
I I
I I I
I Thankyou for I Past due if not IEnter the amount you
I I I paid
I I paid by I
I paying promptly I I
I__________________I ____________________________________________
9.) 2nd page follows now
10) Same as 1st page
Now any body could give me the steps inorder to develop the smartform above all 10 its very urgent i will reward points to the maximum capacity whosoever helps me in solving .1) develop only 1 page and in print option put 2 in number of copies.
2) define 2 header window before main window
3) separate this header window by giving size like for left window 0 to 10 and right window 11 to 18
4) for bill date pass import parameter s_budat-low & s_budat-high - print it
5) customer detail - get data from kna1 & adrc
6) billing summary use bsid & bsad
7) for transaction detail use blart field (both table bsid & bsad).
8) you can calculate due date using CALL FUNCTION 'NET_DUE_DATE_GET'.
pass parameter from bsid table :
i_zfbdt = i_bsid-zfbdt
i_zbd1t = i_bsid-zbd1t
i_zbd2t = i_bsid-zbd2t
i_zbd3t = i_bsid-zbd3t
i_shkzg = i_bsid-shkzg
i_rebzg = i_bsid-rebzg
thanks
raj -
NHSChoices not listed on my itemised bill
Hi there,
I made a call to NHS Choices (the old NHS Direct) on their freephone 111 number about 4 weeks ago, but cannot locate the call on my itemised bill.
Is there a reason it would not be there?
Many thanks,
Kevincalls to 111 are free to landlines and mobiles
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now because I can't verify the billing detail because it just doesn't work! Very frustrating now.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Billing details in SAP ISU CRM : Meter reading not visible
Hi All,
We are working on SAP ISU CRM implementation
In the billing view factsheet ,bill details are visible but meter reading and device is not visible.As one bill document number may have multiple line items with meter readings in more than one line item
Can someone guide me how to pick specific line item and viewed it in Billing details.
Regards
AnkitHi,
Your requirement is not clear.
As per my understanding,u mentioned as multiple meter reading and multiple line items.
This is due to Price may be block price, check the price key.
Check the rate steps line item type and also schema steps
regards,
Nags -
You'll be able to view billing details for this ac...
Is there something wrong with the online accounts, or is it just me getting the message:
You'll be able to view billing details for this account within 48 hours.
If you can't see them after 48 hours, please use a different log-in or create a new profile.
Solved!
Go to Solution.Looks like you're on your own minusdot
Did you get access to these ok now? If not let me know and I'll get on the case for you.
ta
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Why will not except my bill details and let me perchase apps
I have a id I have filled in my billing detail and adress so why can I not perchase apps
And when I try to contact you over this why do you keep passing me onto a outside companyYou are not addressing apple here. Although they provide the forums, all the help provided here is user-supported.
Before you can make purchases on your account, you must associate and verify an email address with Apple. Have you dont that?
Have you also used an accepted form of payment in your Billing Details?
Beyond that, no one here has access to your account. The only thing we can help with is to point you back to Apple - not to an outside company. If all that checks out and you still have problems, contact iTunes Customer Service. -
This article is great, IF IT WORKS! What is the fix when you enter new billing details and all iTunes tells you is, "contact iTunes support"?
pbsimon82 wrote:
This article is great, IF IT WORKS! What is the fix when you enter new billing details and all iTunes tells you is, "contact iTunes support"?
You contact itunes support, just as it told you to do
http://www.apple.com/support/itunes/contact/
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