Re-installing CS4 and receiving error saying installation database is corrupt

I am trying to re-install CS4 on Windows 8 PC - keep getting installation database is damaged error

Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 3 products

Similar Messages

  • Trying to install Illustrator CS3 on Windows 8.1 and get error message-installer database is corrupt

    When I try to install Illustrator CS3 on a windows 8.1 machine and get the following error message. " Installer database is corrupt". Have tried rebooting computer etc. and still the same problem, any suggestions?

    BrianDany I am sorry you are facing difficulties installing Creative Suite 3 under Windows 8.1.  Windows 8.1 was not available during the time period which Creative Suite 3 was developed and the last updates released.
    I would recommend reviewing your PDApp.log and possibly AMT3lib.log file for error messages which are preventing the installation.  You can find details on how to locate and interpret the log files at Troubleshoot installation with install logs | CS3, CS4.  You are welcome to post any specific error messages which you discover to this discussion.

  • I need help re-installing CS4 production premium. Error code says "Installation database is corrupt" but if I try to delete the caps.db file I can't even find one. Furthermore, I tried Adobe Cleaner and it made no difference. HELP!

    I need help re-installing CS4 production premium (for PC). Error code says "Installation database is corrupt" but if I try to delete the caps.db file I can't even find one. Furthermore, I tried Adobe Cleaner and it made no difference. HELP!

    I need help re-installing CS4 production premium (for PC). Error code says "Installation database is corrupt" but if I try to delete the caps.db file I can't even find one. Furthermore, I tried Adobe Cleaner and it made no difference. HELP!

  • Reinstalling CS4 on a new computer - installer database is corrupt -fix?

    I purchased Adobe Creative  Suite Web Standard (CS4) when it was brand new. I have a new computer I need to install my software on and when I run autoplay I receive an error message that says "Installer Database is Corrupt" and to contact you. How do I install the software? I am using Windows 7.

    Ljdurden please see Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 4 or point product for information on how to resolve your current error.  It is likely your current User account is facing a file permission failure with Caps directory preventing the licensing database to be updated.
    Did you migrate/transfer/copy over any applications to this new computer?

  • DW CS 4 ERROR: "The Installer Database is corrupt."

    Upon install attempt, I'm getting An ERROR: "The Installer Database is corrupt." ... this is a brand new machine, I just bought CS6 but want both 4 & 6 on the machine.... installing cs4 first then cs6... both full products. I never loaded the CS4 on but one computer, now I have a new machine and am thinking I will use the new one as my second install... this because i am worried about learning curve for the new version... I can still get vital chores done if I am struggling learning the new one

    Will try this. BUT HEY, I might have compromised data... Explaination follows
    In my first try to fix this I went on "bing" typed Adobe customer service and got a phone number.... the person wanted to charge me 99 bucks to fix it claiming "you need to buy this service" and "Yes we service Adobe Dell" when asked if this was adobe customer service or dell customer service.... I was asked for the KEY and told he needed to check his database ... he took the key, I bet this is bad.... I bet this joker was some scam artist and I told him so and hung up as soon as he demaned I buy his service... but he already had the key
    I bet this was a ____ up on my part.

  • How to resolve message "Installer database is corrupt" when trying to install CS4 on Win 8.1?

    I purchased a disk set of CS4 a few years back and have recently purchased a new computer. When trying to install CS4 on the new computer, I received an error message saying "Installer database is corrupt. Please contact Adobe Customer support." Called "customer support" and after a VERY long time and three transfers, I was told "Too bad, we can't help you. Maybe download a new copy?" So I did. When trying to install the fresh download, I received the exact same error message: "Installer database is corrupt. Please contact Adobe Customer support." This appears to be a conflict between the CS4 installer database and Win 8.1. Is this a known issue? How do I resolve it? Thanks for any assistance. ~Evey

    Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 4 or point product

  • Error Installing Dreamweaver CS4 on Windows 7: Installer Database is Corrupt

    Error Message: The Installer Database is Corrupt. Please contact Adobe Customer Service.
    I bought a new laptop and would like to install Dreamweaver CS4 on it. It is already running fine on my desktop, being installed back in 1/2011. Both PCs are Windows 7 but the new laptop is Windows 7 Professional.  I have downloaded the two install files ADBEDRWVCS4_LS1.7z and ADBEDRWVCS4_LS1.exe multiple ways and to multiple locatons on the laptop. I've run the .exe file multiple ways and extracted to several locations besides the default (c:\users\userid\Desktop\Adobe CS4). After the extract completes and it tries to run setup I get the same message "The Installer Database is corrupt. Please Contact Adobe Customer Service" (which I did and they just gave me another download link I had already tried).
    I even copied the folder with the extracted files done on my desktop (where the install had succeeded). And still got the same message when I ran setup.exe on the laptop. I tried running it with a "run as administrator" command prompt, double-clicking in Windows Explorer, start > run and the same thing happens. At least it doesn't appear that it has actually installed anything yet.
    I did notice that my new PC has a program called "7-zip 9.20" installed which I do not remember installing and its install date is prior to my purchase of the PC so I'm guessing it came with it (HP Pavilion 15t running Windows 7 Professional 64-bit). The Windows 7 Desktop does not have this program installed. It is available from C|net where it has a good rating. Perhaps setup.exe does further extracting and the 7-zip program is the culprit? This is a long shot.
    I searched for others with this problem and found lots of issues installing Dw CS4, but none quite like this.

    Awesome! That worked! Actually I searched three folders (Program Files, Program Files (x86) & Program Data) for caps.db and found:
    c:\Program Files\Adobe\Adobe Premier Elements\caps.db (dated 9/2/2011)
    c:\Program Files (x86)\Common Files\Adobe\Backup\caps.db
    I ignored the first one since it might be needed by the Premier Elements 10 I installed yesterday and changed the name of the other one from caps.db to barb.fix.
    I changed the install folder from c:\Program Files\Adobe to c:\Program Files (x86) just in case CS4 is a 32-bit application which I had done before when installing on my Windows7 Desktop. Now that the install has completed I see that I have caps.db files dated 5/5/2014 in
    c:\Program Files (x86)\Common Files\Adobe\caps\caps.db
    c:\Program Files (x86)\Common Files\Adobe\backup\caps.db (barb.fix is still there but is only 26kb vs 3291 kb for the new caps.db)
    Thank-you so much! Now wish me luck when I try to open it for the first time!

  • Error installing Premiere Pro CS4 - "The Installer Database is corrupt. Please contact Adobe Customer Service"

    I had to replace my hard drive and so I had to re-install Premiere Pro CS4. I tried to do that with the files I had downloaded before, but the install failed and gave me the error message "The Installer Database is corrupt. Please contact Adobe Customer Service".
    I assumed that the files I downloaded had become corrupt, so I logged on and re-downloaded the ADBEPPROCS4_LS7.7z and ADBEPPROCS4_LS7.exe files. I ran ADBEPPROCS4_LS7.exe and it also failed and gave me the same error message. I tried another download from a different page and got the same error again.
    Can anyone suggest what I can do to get my program installed?

    Error "...Installer Database is Corrupt..." when you install Adobe Creative Suite 4 or point product

  • Installed CS6 all but Illustrator installed correctly, I received error DF024, DW063, and DW050, how can I install Illustrator and fix these errors?

    installed CS6 all but Illustrator installed correctly, I received error DF024, DW063, and DW050, how can I install Illustrator and fix these errors?
    this is the log error file I get:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 0 warning(s)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
    ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

    hold down shift-cmd-alt while starting ai.  if done correctly, you'll see a preferences reset prompt.
    if that fails, uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • I downloaded itunes but when i try to install i get an error saying "There is a problem with this windows installer package. a programe required for this install could not be run" can anyone help?

    I downloaded itunes but when i try to install i get an error saying "There is a problem with the windows install. A programe needed to install could not be open"
    can anyone help?

    Ok, Below is what worked for me somewhat. 
    Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
    http://www.apple.com/itunes/download/
    Now download a trial version of WinRAR:
    http://www.rarlab.com/download.php
    Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
    It works now BUT there are still problems.  It is not allowing or recognizing my Cd/DVD player and i CANT burn.  Looking still for this fix.

  • I recently installed CS4, and I can not make a connection to my website.  Message an FTP error occurred and cannot make a connection to host. The remote host cannot be found.

    I recently installed CS4, and I can not make a connection to my website.  Message an FTP error occurred and cannot make a connection to host. The remote host cannot be found.

    Open up your site definition (double-click on the site name in the File panel or choose Site > Manage Sites > Edit) and go to the Remote Info category. There, click Use Firewall (if it isn't already selected) - press Test to try the default firewall settings. If that doesn't work, click Firewall Settings. You'll see two relevant settings about 2/3 down - Firewall host and Firewall port. If Firewall port is 21, there probably is something blocking the port.
    On Windows XP, you may have the Windows Firewall installed and blocking. Here's how you get to it:
    To open Windows Firewall
    1.
    Click Start and then click Control Panel.
    2.
    In the control panel, click Windows Security Center.
    3.
    Click Windows Firewall.
    Once you have that open, you'll need to set Dreamweaver as an exception to blocking:
    On the Exceptions tab, click Add                     Program.
    In the list of programs, click the name of the program (Dreamweaver) that you                     want to add, and then click OK. If the name of your program is                     not in the list of programs, click Browse to locate the Dreamweaver.exe in the Program Files folder and then click OK.
    Hope this helps - Joe
    Joseph Lowery
    Author, Dreamweaver CS4 Bible

  • I tried to install up date 3.6.13 and received error message that I didn't have the right permissions on this mac book , but I am the administrator on my Mac Book Air? Any ideas how to resolve this?

    I tried to install up date 3.6.13 and received error message that I didn't have the system permissions required to install it. I am the administrator on my Mac Book Air? Any ideas how to resolve this?

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean (re)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Purchased Creative Cloud, deployed it, clicked "Install.pkg" and received "The Installation Failed" message.  What now?

    Purchased Creative Cloud, deployed it, clicked "Install.pkg" and received "The Installation Failed" message.
    I am installing on a MacBook Pro running OS 10.6.8.
    What now?

    This is how we resolved it. Used a 32GB Flash Drive formatted the drive HFS+ and then copied the PKG folder and files and then brought them to the target Mac and copied the files over and ran the PKG and Exceptions install. Everything seems to be installing fine now.

  • Receiving error after installation when attempting to open Cricut Craft room.

    Receiving error after installation when attempting to open Cricut Craft room. It says 'Application Descriptor cannot be found for this application." I have tried uninstalling/reinstalling/installing older version. Any ideas?

    Thanks for the help that fixed my problem for the initial error, but I
    still get the same error when I am writing a U16 2-D array to a range
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    on a stand-alone classified pc.

  • TS3212 I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

    I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

    latest message indicates I need Apple Application Update
    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

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