Re: Print head replacement for OfficeJet Pro L7580

Help! I have an OfficeJet Pro L7580 and the ink was running dry on the black and yellow. I replaced the ink, but now it still will not print. It says there is a problem with the yellow and black print heads. Question is where do I get them and how much do they cost and will that fix my problem? I have found them in my computer and can take them out with no problem, just don't know how to get new ones!

The online HP Parts Store should be able to help get the part:
http://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=547D739C0DCC43949105EA3B0F3B1FB5
007OHMSS
I was a support engineer for HP.
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Changing Print head on HP Officejet Pro 8500

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View Solution.

Hi,
I understand that you are having difficulties replacing the printhead.
Please click on the link below to see a video of how to replace the cartridges and printheads.
Replacing prinhead
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Although I am an HP employee, I am speaking for myself and not for HP.

How to change printer head on HP Officejet PRO L7590

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Hi there first43,
This article contains the steps for removing and replacing printheads. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hi there @plbart
Welcome to the HP Forums!
I read about how you are looking to remove the printheads in your Officejet 8500 A909 model.
Check out this guide I have found for you that will show you instructions on how to replace and remove the printheads.
Replacing the Printhead for HP Officejet Pro 8500 All-in-One Printer Series (A909)
I hope this helps, have a great Monday!
R a i n b o w 7000I work on behalf of HP
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Print Preview feature for Officejet Pro 8625

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Hello,
Please click HERE to see if the steps help you.
Also let me know if you are referring to printing using Memory card / Copy or from an application using PC ?
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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Hi,
Please refer link below to troubleshoot the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03550536&cc=us&dlc=en&lc=en
Although I am an HP employee, I am speaking for myself and not for HP.
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'Quick Fix' for HP Officejet Pro L7580 Printer & 88XL Yellow Cartridge Popping out problem!

After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a solution that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the solution ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the Quick Fix ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

HP Officejet Pro L7580-Will not print black ink after I have replaced cartridge.

I Have an Officejet Pro L7580. It worked fine until I replaced the black ink cartridge. After replacing it I cannot print in black. I printed 1 or 2 sheets when first replaced-then it stopped (only the black will not print). After a hard reset it printed 1 or 2 sheets then stopped (printing the black). The quality test page did not print any black and there were globs of black ink on the page. The color prints fine and it show a full black cartridge. Followed multiple troubleshooting steps, to no avail.

Hi melissaccss,
I see you have replaced a cartridge and can no longer print black ink. I appreciate the troubleshooting you have done so far, but please take a look at the following document to see if you have done all that can be done; Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
If the issue persists, I recommend calling HP and letting the know the issue as well as the steps you have already completed. It may be helpful to even let them know you completed all of the steps in HP document #c01957673.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet Pro L7580- here's a new one for HP Mac Architect

So like all the other disgruntled HP users who foolishly installed 10.5 when it was released, I have been without a scanner ever since. Until three days ago, however, I've been able to print, as the driver for the L7580 was included in Leopard. Now, whenever I try to print a document, the print queue opens and the job says "stopped", which, incidentally, is the same thing that happens when I send a print job to my other once-was-a-printer-now-just-a-giant-waste-of-space, the Canon LBP5000. I've racked my brain trying to think if I've done something to trigger this, pestered the HP call in support center, installed, uninstalled and installed the printer again, restarted, replaced the USB cable- anything I can think of. Nothing works. I run a small business and while it's been a huge inconvenience to lose my not so inexpensive scanner, I've made due with an old one waiting for HP to get their act together and release software that actually works with 10.5. Needless to say, I cannot work without a printer. Am I going to have to go back to Tiger now? Spend untold thousands of dollars on a printer that probably won't work with leopard anyway? Can anyone advise? HP Mac Architect?

Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the Quick Fix ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Can't print wirelessly from my MacBook Pro to HP Officejet Pro L7580 anymore?

I really need some help to get my MacBook Pro to print wirelessly to my HP Officejet Pro L7580! I am running
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Hello,
Thanks for the post. with this one, you do have the option of printing through HP's ePrint Home and Biz. I've included a couple of links below with some excellent information regarding ePrint and how to get started. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search#N59
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01930282&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01616126&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search
I work for HP but my posts and replies are my own....Thank you!

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Hello,
You can download the software for your product from the link provided below, after selecting the appropriate Windows 8 operating system of your computer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=2512008&lc=en&cc=us&dlc=en&lang=en&cc=us
The link also has support videos that provide instructions on downloading and instaling the software.
Although I am an HP employee, when I offer advice on HP Products, I'm speaking for myself and not for HP

I am a studio graphic designer needing to purchase a color jet printer to handle small business takes. I am trying to decide on the Epson WorkForce Pro WP-4530 All-In-One Printer OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelop

I am a studio graphic designer needing to purchase a color jet printer, for my iMac, to handle small business tasks. I am trying to decide between the Epson WorkForce Pro WP-4530 All-In-One Printer OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelopes).
Do you have any recommendations?

I am a studio graphic designer needing to purchase a color jet printer, for my iMac, to handle small business tasks. I am trying to decide between the Epson WorkForce Pro WP-4530 All-In-One Printer OR the HP Officejet Pro Premium e-All-in-One (need second tray for envelopes).
Do you have any recommendations?

I can't find a driver for HP Officejet Pro L7580.

Updated my system to Windows 7 after years of using Vista. Now I can't use my HP Officejet Pro L7580 because it can't find a driver to install. Every tab says that the device is working perfectly. I have removed all HP software...turned it off everything...rebooted...reloaded and still the message says that driver is missing and can't find it on the HP website. It also said that it doesn't have permission to update drivers. When checking that area....thats' wrong. Updates are always automatic without permission per that tab you open to change settings. I can't see the problem/solution anymore...can anyone else?
This question was solved.
View Solution.

Hey there,
First make sure whether you are utilizing Windows 7 32bit or 64 bit then follow this link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=2512008&
Whether you choose the basic driver or full featured software these are the official HP drivers for the product.
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
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80070490 error on Win 8.1 for "HP - Other hardware, Printer - Null Fax - HP Officejet Pro 8620"

The indicated update (HP - Other hardware, Printer - Null Fax - HP Officejet Pro 8620) is supplied by Microsoft was an optional update for the HP 8620. Installation fails, with 80070490 error. What can be done to get arround this error. Presumably the update is needed. I am a new HP 8620 user, and I am installing over my home wireless network. All other printing issues seem fine, without problem.
Please advise.
Thanks.

Hi @tonguetwister
Although this appears to be a Microsoft error, not an HP issue, I'd like to try to help. I found something for you to try; Windows Update error 0x80070490.
Please let me know if this resolves the issue, but if the issue persists, it might be best for you to reach out to the Microsoft Community.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Bizarre solution for OfficeJet Pro K5300 problem when Word docs hang in the print queue spooling

A bizarre solution to a spooling problem.
Problem:
Word documents sent to an HP Officejet Pro K5300 Series printer hang in the print queue, saying “spooling”. They do not print, and cannot even be cancelled.
Solution (Bizarre Solution).
The solution that worked for me was to rename the printer by removing the first space after “HP” in the printer’s name. When I did this, Word could then print to the printer. If the space is then re-inserted back into the printer-name then Word is still able to print!! I don’t know how, but it worked, and it worked on two separate installations! The full explanation is below with more options for testing that still need to be explored, or preferably explained by HP and or Microsoft.
First here is some background. My computer is an IBM NetVista 2.4GHz, P4. It has a 250GB HDD with lots of room and 2GB of RAM. My operating system is Win XP Pro with Service Pack 3. My anti-Virus in Trend Micro Internet Security 2009, updated regularly, (I turned it off while installing the printer software). I use Office Professional 97, with Office SP2b).
I bought a new HP Officejet Pro K5300 printer.
I installed the printer software, and followed HP’s directions strictly. I used the installation CD that was supplied by HP. My connection to the printer was USB.
The installation proceeded uneventfully and I printed a test page after it finished.
After that I printed a configuration page, then I printed a couple of photographs using Irfan View. The quality was great and I was pleased.
Then I tried to print a 2-page Word document, using Word 97, but nothing happened. No response from the printer, no error messages, just silence. I clicked on the printer icon on the task bar to look at the print queue and saw that my document was listed as “Spooling”, but it was not making any progress. I waited a couple of minutes but still no progress. I tried canceling it but it would not cancel/delete. The job on the queue would not respond to anything. I could not print it and I could not cancel it. The only way I could recover was to shut down Word, which flushed the queue and lost the job.
I tried this a few more times but with no success.
I did a Google search for this problem, and I found a few solutions. I tried them, but none worked. I checked HP’s website and found this problem listed, with some solutions from HP. I tried HP’s solutions, but they did not work either. In fact, when there was a Word document stuck “spooling” in the queue, HP’s diagnostic utility said that it could not even communicate with the printer, and suggested that my USB connection was bad. However, when I flushed the queue by shutting down Word, I could successfully send a Test Page to the printer, and I could print a detailed PDF from Adobe. So Word was the problem, not my USB connection.
After a pondering this problem over the next few days, and keeping in mind the fact that the default HP printer-name was “HP Officejet Pro K5300 Series”, I remembered that many years ago I could not get an Excel VB macro to select a printer, and print to it, if the printer-name had any spaces in it. I had noticed that the HP default printer name had 4 spaces in it, so I wondered what would happen if I renamed the printer by removing the spaces from its name.
So I renamed the printer to “HPOfficejetProK5300Series” (no spaces), and voila! Word could now print to it!
Then I wondered, if it was necessary to remove all of the spaces from the name, or just some of them, to get the printer to work, so I renamed the printer back to it’s default name in 4 stages, at each stage re-inserting one of the original spaces, and testing the printing. At each stage the printer kept successfully printing from Word, until I had re-inserted all four spaces and the printer’s name was back to being identical to the default name that it was installed with, but now it would print from Word on command.
So why was it that Word could not get the printer to print with the printer’s default installed name, but if I removed all of the spaces from the printer’s name, then re-inserted them, the printer would print from Word every time?
So I did another test.
I uninstalled the entire printer software package and installed the updated Full Feature software package, filename “OJProK5X00_Full_8_3.exe”, 159MB download from HP.
After the package was installed, Word could NOT print to the printer, but other programs like Adobe PDF reader, and Irfan View, could print to it. I tried each software package about three times each, with consistent results.
I then renamed the printer, but this time I just removed the first space after the letters “HP”, i.e., I changed the printer’s name from “HP Officejet Pro K5300 Series” to “HPOfficejet Pro K5300 Series”. After I did that Word could then print to it. I then changed the printer’s name back to “HP Officejet Pro K5300 Series” by re-inserting the first space, and Word could still print to it now.
I challenge someone from HP to read this and explain why Word won’t print to this printer until I rename the printer by removing a space, but can still print to it after the space is re-inserted!
Of course, there is another alternative. Perhaps I could have renamed the printer by removing or changing any of the other characters, instead of the spaces. But each test involves completely uninstalling and re-installing the software, and I have better things to do with my time.
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View Solution.

What an amazing solution!
I recently purchased an HP Deskjet F4580 and had discovered that when using Word 97, it would print OK when using the Print icon but when trying to print using File->Print->choose page number or current page, Word would crash. Excel, Adobe etc would all print fine. I have spend many hours removing and then reloading the HP software and Office Professional software but this solution fixed the problem in a few minutes. PC is running XP Home SP3.
Just one thing I would add is that my computer has two accounts - one is the Computer Administrator account and the other is a Limited account. When I took out the space between HP and Deskjet so the printer became HPDeskjet F4500 series, I could then print from the Administrator account using either the print icon or File->Print->choose page number or current page. When I switched to the Limited account, I would get the same crash when I tried File->Print->choose page number or current page (OK with icon). The Limited account mode does not allow the printer to be re-named.
I went back to Admin mode, re-classified the Limited account as a Computer Administrator account, logged on to this account and re-named the printer (in this case I took out another space so it became HPDeskjetF4500 series. Then it printed fine using the print icon or using File->Print->choose page number or current page. I then went back to the Computer Administrator account, re-named the printer to HPDeskjet F4500 and re-classified the second account back to Limited account mode. Now printing OK in both Computer Administrator account mode and Limited account mode.
Thanks again!

Re: Print head replacement for OfficeJet Pro L7580

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