How to change printer heads on the officejet pro 8500 premier A909n

My Officejet pro 8500 premier A909n will not print color i have cleaned the printerheads a few times and it still wont print colors. How do i change the printerheads? I tried to get the cover off on the right hand side but cant seem to get it off and i really do not want to break it. How does it come off?

Hi there @plbart
Welcome to the HP Forums!
I read about how you are looking to remove the printheads in your Officejet 8500 A909 model.
Check out this guide I have found for you that will show you instructions on how to replace and remove the printheads.
Replacing the Printhead for HP Officejet Pro 8500 All-in-One Printer Series (A909)
I hope this helps, have a great Monday!
R a i n b o w 7000I work on behalf of HP
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How to change printer head on HP Officejet PRO L7590

How do I change the printer heads on an HP Officejet PRO L7590

Hi there first43,
This article contains the steps for removing and replacing printheads. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Changing Print head on HP Officejet Pro 8500

How do you install a new printhead on the HP officejet 8500 pro? I cannot get the print heads to move to the left so I can change the printhead. There is no OK botton to push and when you open the top, it says to change the printhead, push the * for 5 seconds with all the doors closed. That doesn't work either. Any help?
This question was solved.
View Solution.

Hi,
I understand that you are having difficulties replacing the printhead.
Please click on the link below to see a video of how to replace the cartridges and printheads.
Replacing prinhead
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Iphone e print/air print issues with HP Officejet Pro 8500 Premier All-in-One A909n

I downloaded the 4.2 upgrade for iphone thinking I would be able to print from my HP Officejet Pro 8500 Premier All-In-One A909n. I have upgraded the HP firmware. I have turned my printer on and off. I get an error message that says "No printer found." I am not able to contact HP due to my warranty being expired--even though I bought the extended warranty from the store. Please help. Thanks!

This printer is listed here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619067&lc=en&dlc=en&cc=us&product=3857218#N46...
has offering eprint. However, some community messages say that it does not work.
I have not been able to get an email address set up for the printer, or to figure out whether or not it is web services enabled.
It does not have the icon on the touch screen that is shown in the hp instructions.
Any clues out there?

Print Quality Issues on OfficeJet Pro 8500 A909g

The print utility says that the onlly cartridge getting low on ink is the yellow, but the guide says not to change the cartridge until it gives you the message to change it. And it has been printing OK until today, when the black ink started getting splotchy. But the utility shows plenty of black ink in the cartridge. I cleaned the print heads, and that changed nothing. I printed out a print head health quality test, and oddly the only thing that printed was two blocks of magenta--the rest totally blank. Odd because the print utility only shows the yellow getting low and that not even ready to change.
I don't want to open up new cartridges for nothing because these signs don't necessarily add up to this being due to empty cartridges. So I am stuck as to how discover what the problem is.

Hi @Hazelg
I'd like to help you with the poor print quality you are experiencing when printing from your Officejet 8500. Please use the following document to troubleshoot the issue, and let me know the outcome of your efforts; Fixing Print Quality Problems for the HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g....
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Hp officejet pro 8500 premier all-in-one printer

The above printer is 1 1/2 years old and it has stopped printing. When the printing became light, I installed new print cartridges less than a week ago. Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed. And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
Options
08-24-2011 06:34 PM
Well,
to this is say, "get used to it", or throw it away. Many, Many, Many people have had trouble with this printer.
The following are common and frustrating issues that this printer exhibits on a regular basis:
1. Constant Self-Checking (usually every 20-30 pages of print)
2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
4. Paper mis-feeds.
5. Paper jams.
6. Nearly impossible to use once the printer reports ink-depletion.
7. Nearly impossible to use CIS Ink for larger print jobs.
8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year? Too bad, the warranty is already expired, most likely).
In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use.
I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads.
Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster. AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
What is going on? Why does it just automatically clean and align? I also get alignment failed messages. Any suggestiions?

rammerjammer,
Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help. To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged. Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies. There are many ways to contact HP. The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use. If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing. Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta. These printheads go by region also so be sure you are using the right region, these were found using the United States region.
The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads. The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer. The printer goes through a calibration process when turned on that will use ink. Leave the printer on and let it go into stand by mode. This type of printer is energy star efficient and made to calibrate on start up and be left on. Allow the printer to clean or calibrate only if the printer must. If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance). Please see the following links for further details.
Cleaning the Printhead Contacts
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
Paper Path Issues in the Automatic Document Feeder
Officejet Pro 8500 User Guide
The printer has a duty cycle of 7.5k page/month. The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over. To me it would seem that the printhead should last somewhere in between. This printer was designed to save money on ink compared to the rest of the officejets. I hate that it has been causing so much trouble, hopefully the information I provided will help.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
Click here for page yield information.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

Officejet Pro 8500 Premier: How do I force the Copy function to use paper from Tray 2?

I set the default tray to Tray 2 and locked Tray 1 to protect my envelopes and this works fine when printing from the computer. But when I copy a document using the START COPY button, the printer pulls from Tray 1 and complains about the media being the wrong size.
When I use the printers control panel to set the Copy function to use Tray 2, it resets itself to Tray 1 the next time I copy something.
Surely I am not the only one in the Universe who would want to configure my printer to do this.
Has anyone else out there tried this?
Also, is there a specific forum for the Officejet Pro 8500 series printers?

Hi
Hope you're still checking this
I had the same problem but found that if you go to the copy menu through the touchscreen, change the tray to tray 2 and then scroll to the very bottom there is an option to "Set as new default". This also changes the default for the Start Copy buttons - at least it did for me anyway.
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HP OfficeJet Pro 8500 Premier doesn't print black, only color

The OfficeJet Pro 8500 was printing normally, then it began cycling repeatedly through cleaning the printhead so I turned it off and back on. I also replaced the black ink cartridge. Now it prints as requested with normal functionality in my hoome network, but it only prints the color features of a page, not black.
Please help.

Hello LindaSN,
Welcome to the HP Forums.
I see that you are having an issue with printing black ink.
I do have a few suggestions we can try in that attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also done some research and I have found a great document that deals with Fixing Print Quality Problems for the HP Officejet Pro 8500 All-in-One Printer Series (A909).
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Officejet Pro 8500 Premier - only one printhead is displayed in 'Printheads Health' window

I changed the black/yellow printhead today in my HP Officejet Pro 8500 Premier printer. When I closed the lid, the printer did its housekeeping thing, clicking away while it aligned heads, etc, and printed out a diagnostic sheet that looked terrific.
So I wanted to see what the HP Utility would report as the health of both printheads now. Only the Cyan/Magenta printhead health was displayed, both before I changed the printhead and now after I changed the printhead. The utility reported the Cyan/Magenta printhead was in GOOD condition, along with a green button.
But there was no image of the Black/Yellow printhead at all, so no button showing the health of the printhead that I just installed.
While I was installing the new printhead, I wiped off the gold contacts on the printer where the printhead's contacts would meet. They were clean.
Any suggestions aboutwy the software does not display the health of BOTH printheads?
My operating system is Mac OS X 10.6.8

Hello garden-2009,
Welcome to the HP Forums!
I understand only one printhead is displaying the health using the Officejet 8500. I will do my best to assist you! I would recommend contacting HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

Alignment failed Officejet Pro 8500 Premier

Hi,
I own a HP Officejet Pro 8500 Premier and the problem begun while printing a color document. The yellow disapeared. It's been about a month I changed all the ink cartridges. I use the printer regularly but not on a heavy usage. (about 7000 pages within 3.5 years)
I then tried to clean the printheads, align the print heads but still no yellow.
I then opened the cover to see if the tubes were well connected. I presses the star buttom to make the printheads possible to be seen. It's hard to see but I noticed air bubbles in the yellow tube.
I then closed the cover and the printer begun a printhead alignment. Before it finishes, the message align failed!. I pressed OK
the printer looks like crazy Can't do anything. It still entering in printhead alignment mode ending with the alignment failed message. Half the color cartridges has been consumes in these processes.... at 40$ each!!!!!!!!!!!!!!!!!!!!
Do someone see anything I can do?
Thanks

Hi
Finally exited from alignment process but almost no yellow left in the brand new cartridge and still no yellow printed on paper.

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I have an HP Officejet Pro 8500 Premier Wireless All-in-one printer (#A909n). The touch pad is cracked and I'm wondering if it can be replaced. I can't find the part in the online listing. The printer is functioning (by computer and buttons), but it is hard to copy or change any of the copy-defaults by using the touch pad. Thanks in advance for your help.

HP does not recommend refilling the ink cartridges it may cause damage to our printer. It does sound like the chip on the ink cartridges is not seeing that the ink is full, try replacing the cartridge with a genuine HP Ink Cartridge and see if the issue is resolved.
Although I am an HP employee, I am speaking for myself and not for HP.

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Hi @Jim_Cone ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your Officejet Pro 8500 Premier and not being able to install the software of Solution Center.
First, try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started
Restart the computer after this step and try installing again.
If that does not help you could try the Microsoft Fixit.
It would be helpful to know what they did try and did you receive any error messages.
Are you able to make a copy?
Did they try the HP Print Install Wizard?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Is there an App for a Samsung Galaxy Tab 10.5 to be able to print to a HP Officejet Pro 8500

I am in the market to purchase a Samsung Galaxy S 10.5 Tablet. Samsung has told me that to be able to print from the tablet, I need to install an app recommended by HP. I do not know where to go to find out if an app is available to make the printing from this tablet to my printer (HP Officejet Pro 8500) is available. I do not want to purchase a tablet that I can not print from. Any help will be appreciated. Thank you.

Hi Barb-8400,
Welcome to the HP Support Forums. I see that you would like to know if there is an app to print from your Samsung mobile device to your Officejet Pro 8500 A909a printer.
Your printer supports printing using the HP ePrint mobile app when the printer and the table are both connected to the same wireless network. I have included the HP ePrint Mobile App FAQ document for reference. Please note that the HP ePrint app does require the mobile device being running Android 4.0 and up, the attached document has not been updated to reflect that recent change.
Enjoy your new tablet!
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Printing on an HP Officejet Pro 8500 wireless

How do you get the Ipad to recognize my HP Officejet Pro 8500 wireless, and vise versa?

http://support.apple.com/kb/ht4356

Re: Print head replacement for OfficeJet Pro L7580

Help! I have an OfficeJet Pro L7580 and the ink was running dry on the black and yellow. I replaced the ink, but now it still will not print. It says there is a problem with the yellow and black print heads. Question is where do I get them and how much do they cost and will that fix my problem? I have found them in my computer and can take them out with no problem, just don't know how to get new ones!

The online HP Parts Store should be able to help get the part:
http://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=547D739C0DCC43949105EA3B0F3B1FB5
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

How to change printer heads on the officejet pro 8500 premier A909n

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