Reader 8.1.2 hangs on File Open menu

My Acrobat Reader was upgraded to 8.1.2 last week. The program works fine if I open a PDF file by double-clicking on the name in a Windows Explorer window. However, the program hangs when I try to use the File Open menu. I have to use Task Manager to end the task and close the program. I am using Windows XP, SP2 on an HP desktop. I don't think this was a problem on earlier versions of Reader.
Thanks in advance for any help you can provide.

After updating to 8.1.2 from 8.1.1 the program will not open. I deleted 8.1.2 and installed reader 7. That would not open. I tried to restore the OS to a date before the update but it did not work. I removed all adobe reader programs including from the register. I then re-installed reader 8.1.2 but it will not open from the short cut or from the explorer. I have 8.1.1 on my laptop and it has no problem. I had no problem before the updating. Help

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    Date: Sun, 22 Jun 2014 17:10:17 -0700
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    Subject:  when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
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