Ready to give up

I am truly ready to give up on Photoshop Elements. I just purchased version 10 and had problems from the beginning. I asked several questions about why all my photos will not appear in my folders in Folder View in Organizer. I have followed all instructions I could find, but Organizer just spins and spins and takes forever to show anything, And then it only shows partial contents out of order or now, nothing in any folder at all. If I tell it to import again, it tells me the photos are already in the catalog.  I have uninstalled PSE completely, removing ALL folders which were missed in the uninstall. I have done this twice. Also, I told it I did not want to back up/sync online and discovered it had already backed up 1.6g. I could not find how to access this online backup to clear it. So, before I jump up and down on the disks, any help or link to real-time help would be appreciated. Thanks for listening to me vent, but after 5 days of struggling I am desperate!

The folder location view shows all the images of the folder selected in tree hierarchy. So if you want to see all the images present in catalog you need to switch to thumbnail view or import batch view. You can access your online backup by signing to photoshop.com with credentials. On Photoshop.com, under libraries you will find all your backed up data.

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    How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

    It takes an enormous amount of patience and time to get through to a qualified person.
    My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
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    >> Edited to comply with the Verizon Wireless Terms of Service <<
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    msklassy wrote:
    So I went to underwriting last week and had to get comments removed from my report from resolved accounts. I got all comments removed and none of my scores changed everything remained the same for a week. I constantly monitored scores and paid for my Transunion 1B report for three days in a row including yesterday to make sure my mortgage score didn't drop. Each time I ordered a new report the mortgage score remained at 629 which is the original score that was pulled two weeks ago.
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