Real Player not working
Hello everyone,
I'm trying to access the videos at http://www.learnerstv.com, however I keep getting the following message from the embedded Real Player:
"A component needed to play this content is not available.
Real Player may be able to download the missing component."
At which point the prompt asks me if I would like to try opening the file in Real Player (not embedded in the web page, rather the actual program on my computer), if I select "Try in Real Player" then Real Player opens and says:
"Some needed components were not available."
And of course there are no components showing in the window, none available.
I've viewed the "Technical Help" section of the site and I do have the latest version of Real Player, I have Flash player and Shockwave installed as well. Interesting enough though, it does work for some videos, such as:
http://www.learnerstv.com/video/video.php?video=36&cat=Physics (first video in series)
but not for:
http://www.learnerstv.com/video/video.php?video=37&cat=Physics (second video in series)
All the videos work however when I run them on Windows through VMware Fusion. I don't have any firewall/security protection running either.
Does anybody have any ideas on this?
Real Player, much like Windows Media, has pretty much abandoned the Mac platform. They still make a version (WM has a QT plugin that doesn't always work either). A lot of playback ability depends on the codec use and/or the kind of DRM baked into the video. Some of it requires Windows, which is why it works the PCs version but not the Mac.
If you can get it to work via Fusion, but not native on the Mac it would seem to be one of these compatibility issues. Your choice is basically to either use Fusion/Parallels or a regular PC or not use the video at all.
As for Firewall, don't worry the built-in firewall in XP is OK. There is also some good basic free anti-virus s/w. Check out AVG or Avast. Both offer free versions.
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