Really high latency in games
I have the verizon fios 75/35 plan and over the last few days I've noticed really high pings of up to 300 ms in games I play. I honestly don't know what the problem is but I've included a tracert and pathping report to the server I play WoW on. Hopefully someone can help me figure this out. I really appreciate it.
Tracing route to 12.129.255.12 over a maximum of 30 hops
1 1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 64 ms 6 ms 8 ms L100.NYCMNY-VFTTP-213.verizon-gni.net [108.6.47.1]
3 8 ms 7 ms 7 ms G1-1-1-4.NYCMNY-LCR-21.verizon-gni.net [130.81.146.42]
4 7 ms 7 ms 8 ms 130.81.199.10
5 11 ms 10 ms 7 ms 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
6 16 ms 16 ms 18 ms 0.ae3.BR1.IAD8.ALTER.NET [152.63.33.117]
7 106 ms 93 ms 95 ms 192.205.36.141
8 188 ms 168 ms 167 ms cr2.wswdc.ip.att.net [12.122.81.250]
9 173 ms 170 ms 172 ms cr1.cgcil.ip.att.net [12.122.18.21]
10 180 ms 175 ms 171 ms cr2.dvmco.ip.att.net [12.122.31.85]
11 166 ms 163 ms 163 ms cr1.slkut.ip.att.net [12.122.30.25]
12 165 ms 169 ms 170 ms cr2.la2ca.ip.att.net [12.122.30.30]
13 181 ms 160 ms 165 ms gar29.la2ca.ip.att.net [12.122.129.241]
14 164 ms 165 ms 163 ms 12-122-254-238.attens.net [12.122.254.238]
15 162 ms 163 ms 163 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Tracing route to 12.129.255.12 over a maximum of 30 hops
0 Azura.home [192.168.1.2]
1 Wireless_Broadband_Router.home [192.168.1.1]
2 L100.NYCMNY-VFTTP-213.verizon-gni.net [108.6.47.1]
3 G1-1-1-4.NYCMNY-LCR-21.verizon-gni.net [130.81.146.42]
4 130.81.199.10
5 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
6 0.ae3.BR1.IAD8.ALTER.NET [152.63.33.117]
7 192.205.36.141
8 cr2.wswdc.ip.att.net [12.122.81.250]
9 cr1.cgcil.ip.att.net [12.122.18.21]
10 cr2.dvmco.ip.att.net [12.122.31.85]
11 cr1.slkut.ip.att.net [12.122.30.25]
12 cr2.la2ca.ip.att.net [12.122.30.30]
13 gar29.la2ca.ip.att.net [12.122.129.241]
14 12-122-254-234.attens.net [12.122.254.234]
15 mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
16 * * *
Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Azura.home [192.168.1.2]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% Wireless_Broadband_Router.home [192.168.1.1]
0/ 100 = 0% |
2 10ms 0/ 100 = 0% 0/ 100 = 0% L100.NYCMNY-VFTTP-213.verizon-gni.net [108.6.47.1]
0/ 100 = 0% |
3 8ms 0/ 100 = 0% 0/ 100 = 0% G1-1-1-4.NYCMNY-LCR-21.verizon-gni.net [130.81.146.42]
0/ 100 = 0% |
4 13ms 0/ 100 = 0% 0/ 100 = 0% 130.81.199.10
0/ 100 = 0% |
5 13ms 0/ 100 = 0% 0/ 100 = 0% 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
0/ 100 = 0% |
6 21ms 0/ 100 = 0% 0/ 100 = 0% 0.ae3.BR1.IAD8.ALTER.NET [152.63.33.117]
0/ 100 = 0% |
7 97ms 0/ 100 = 0% 0/ 100 = 0% 192.205.36.141
100/ 100 =100% |
8 --- 100/ 100 =100% 0/ 100 = 0% cr2.wswdc.ip.att.net [12.122.81.250]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% cr1.cgcil.ip.att.net [12.122.18.21]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% cr2.dvmco.ip.att.net [12.122.31.85]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% cr1.slkut.ip.att.net [12.122.30.25]
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr2.la2ca.ip.att.net [12.122.30.30]
0/ 100 = 0% |
13 --- 100/ 100 =100% 0/ 100 = 0% gar29.la2ca.ip.att.net [12.122.129.241]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% 12-122-254-234.attens.net [12.122.254.234]
0/ 100 = 0% |
15 --- 100/ 100 =100% 0/ 100 = 0% mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250]
Trace complete.
AT&T's hops are often set to have ICMP on lower priority. Doesn't mean the routes are congested but they could be running them close to capacity. It's hard to say if that's the case unless there are AT&T U-Verse and ADSL2+ users seeing congestion issues constantly on their backbone. Word has it that normally their backbone is pretty solid, just like Verizon's and transfer rates between Verizon and AT&T are often pretty solid as well.
As Blizzard doesn't allow ICMP into their own datacenters it's hard to say where the breakdown could be. While at work earlier today, despite hitting latency of 60ms from New York to the BattleNet servers in Los Angeles I was seeing some lost packets between the hops starting at the hop of 12-122-254-238.attens.net [12.122.254.238] . It may have been problematic as the router beyond that, mdf001c7613r0004-gig-10-1.lax1.attens.net [12.129.193.250] was also giving me drops but as the traceroute cannot continue further than that I have no idea if it carries the rest of the way.
BattleNet lag isn't uncommon, and I feel that half of the reason is because they exclusively use AT&T's network. I normally lag on anything that has to go through AT&T, whether it is TF2, Minecraft, or a Blizzard game. For some ISPs peering with AT&T isn't too good. For others, it's often a speedy route but you have a single point of failure rendering your games (Starcraft II, World of Warcraft, etc) out of service should AT&T's network break in a bad way. Having two or more bandwidth providers around often helps.
========
The first to bring me 1Gbps Fiber for $30/m wins!
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Tracing route to riotgames-17.ext1.lax.pnap.net [216.52.241.254]
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7 117 ms 120 ms 118 ms internapGIGE-gw.customer.alter.net [157.130.236.110]
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|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| BTHUB5 - 0 | 1132 | 1132 | 0 | 0 | 10 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| 217.41.216.109 - 7 | 901 | 843 | 18 | 30 | 394 | 20 |
| 213.120.158.234 - 7 | 909 | 853 | 21 | 25 | 51 | 23 |
| 31.55.165.151 - 7 | 905 | 848 | 20 | 25 | 51 | 23 |
| 31.55.165.109 - 7 | 905 | 848 | 21 | 25 | 49 | 23 |
| 109.159.250.180 - 7 | 897 | 838 | 20 | 25 | 63 | 23 |
| core1-te0-13-0-16.ilford.ukcore.bt.net - 7 | 913 | 858 | 27 | 34 | 57 | 33 |
| peer6-0-9-0-22.telehouse.ukcore.bt.net - 6 | 917 | 863 | 27 | 32 | 56 | 32 |
| 166-49-211-240.eu.bt.net - 7 | 913 | 858 | 28 | 32 | 59 | 28 |
| 213.248.82.249 - 7 | 909 | 853 | 0 | 33 | 93 | 29 |
| ldn-bb2-link.telia.net - 7 | 909 | 853 | 28 | 36 | 127 | 70 |
| adm-bb4-link.telia.net - 7 | 909 | 853 | 32 | 37 | 76 | 34 |
| adm-b4-link.telia.net - 6 | 917 | 863 | 34 | 38 | 65 | 35 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 227 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
217.41.216.109 seems to be an issue with this. Getting packet loss of 7% and the the ping shoots up to almost 400 while the average is around 30.
I,ve tried everything BT have told me, i've phoned loads and loads of times to seek help. I dont know what else to do. Pings and latency is horrible. And i dont just mean little lag. Every online game is unplayable. Webpage loading slowing or broken images . -
High Latency World of Warcraft (upto2000ms)
Hi guys,
I'm wondering if anyone can help diagnose the problem im having of an evening while playing world of warcraft normally i used to sit at a nice 45-55ms home/world in WoW but the last week it has jumped up to 600-2000ms my bb speed is fine even while the latency is high as i have done some tests using speedtest.net while having high latency, it shows the same 600-2000ms but speed is unaffected it seems,
Info from my home hub
Line state Connected Connection time 0 days, 01:29:18
Downstream 7,616 Kbps
Upstream 448 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1
Annex A
Latency type Interleaved
Noise margin (Down/Up) 11.2 dB / 24.0 dB
Line attenuation (Down/Up) 26.5 dB / 15.0 dB
Output power (Down/Up) 13.4 dBm / 1.6 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 11 / 0 CRC Errors (Down/Up) 10 / 5
HEC Errors (Down/Up) 17 / 0
Error Seconds (Local/Remote) 9 / 1
As i said the speed is fine and im happy with my speeds its just the latency is stopping me playing with my mates online of an evening.
I am connected to the master socket to the home hub>ethernet cable>pc i tried replacing the ethernet cable too.
Just other info that may or may not be required
Download speed achieved during the test was - 5820 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 6500 Kbps
Thanks
MartinI see the exact same problem of an evening whilst too am playing Wow, ...that this only happens of an evening surely suggests that it is how the traffic is being managed by BT that would be causing such issue ?
Away from Wow of an evening I do still get to see very good net.
Have just in the last few mins been disconnected from the game, immediately prior I was seeing a latency of 41ms Home and 682ms World.
C:\Users\Les>ping 195.12.244.153
Pinging 195.12.244.153 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 195.12.244.153:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Tracing route to 195.12.244.153 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 28 ms 30 ms 29 ms 213.120.155.224
3 29 ms 29 ms 28 ms 213.120.155.158
4 30 ms 29 ms 29 ms 213.120.161.106
5 30 ms 29 ms 28 ms 217.32.26.46
6 30 ms 30 ms 28 ms 217.32.26.182
7 29 ms 29 ms 30 ms acc2-10GigE-0-1-0-6.bm.21cn-ipp.bt.net [109.159.
248.222]
8 37 ms 34 ms 35 ms core1-te-0-15-0-0.ilford.ukcore.bt.net [109.159.
248.142]
9 34 ms 33 ms 34 ms core2-pos1-0-0.telehouse.ukcore.bt.net [62.6.201
.86]
10 33 ms 33 ms 34 ms t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145]
11 33 ms 33 ms 33 ms 166-49-211-34.eu.bt.net [166.49.211.34]
12 34 ms 32 ms 33 ms ldn-bb2-link.telia.net [80.91.247.93]
13 43 ms 41 ms 42 ms adm-bb2-link.telia.net [213.155.130.88]
14 41 ms 42 ms 42 ms adm-b7-link.telia.net [80.91.245.135]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Is my service being "Throttled" of an evening a guild friend has suggested to me, summat about how BT might be interpreting p2p signals.
I dont really understand such..just relating some of that that has been suggested to me as a cause for this problem.
Les -
High latency problems with HH5/BT inifinty 2
Hello all!
I'm not really tech savy, so will explain this as best as possible. I'm basically having constantly high latency with it spiking for no reason, even though all my speeds (up and down) are fast and fine. This is also a wired connection running Cata6 cables.
When I first had my internet installed I was running around 18ms constantly. After around 6 months or so, this then increased to around 35ms. Now its normally running around 45ms, with it constantly spiking for no reason what so ever (over 100ms). I've repeatedly reset the router (both through the reset button and just unplugging the power cable). Both my download speeds and upload speeds are both great (will post the test results at the end). I've even restored factory settings.
I've had this latest speed & problem for now around 5 days and I can't clear it with anyway I know how. I called the tech team yesterday and was on the line for over thirty minutes with me explaining the problem to them, but the person on the other end was extremely rude and unhelpful (pretty useless being honest). He reset the router from his end and said there was no problems with it and that BT won't help me any further. He went on to say thats just the internet for you, which I know it isn't. In particular, its mostly affecting my online gaming. I know its nothing to do with the games servers as I house share with a person who's ISP is Virgin Media and they have zero problems playing the same game as me, even though their internet speeds aren't as fast as mine. I know it's not just the system I use. The problem is the same with my laptop, PC, smartphones, PS4 and smart TV.
It's now getting to a point when its becoming pointless having BT installed and its getting near the last straw where I really am just going to cut the service off as its awful.
Does anyone by anychance know how to solve this? If it also helps I live in London, East to be exact.
My speeds are:- Download Speed (Mbps): 73.11
Upload Speed (Mbps): 11.63
Ping Latency (ms): 43.00
Thanks to anyone that replies.Forgot to mention that other users of the hub5a have recommeded setting the DCHP to 21 days , which I think is the max to see if that helps?
Although its does sound like somethings up if its dropping line connnection.
Have you been through the usual checks & tests rigmarole to rule out an openreach vist?
https://www.bt.com/consumerFaultTracking/public/faults/reporting.do?pageId=21
http://www.homeandwork.openreach.co.uk/problems-with-your-phone-or-broadband/search.aspx
17070 quiet line test
https://support.zen.co.uk/kb/Knowledgebase/Performing-a-Quiet-Line-Test {How to guide}
Might highlight something thats not the usual hh5a mischief. -
High Latency to midwest and east coast servers
Hello,
Over the last week I have been experiencing excessively high latency to several online gaming and web sites. The problem appears to be a peering issue between verizon.net and att.net or possibly alter.net (not sure who owns them?). Here are several trace routes that illustrate the problem. Calling verizon support has got me no where so far as well as contacting the gaming sites since this looks to them like an ISP issue.
This is blizzard (dallas data center):
Tracing route to 63.241.255.16 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 8 ms 7 ms 6 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
3 13 ms 11 ms 12 ms G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.8
1.140.122]
4 12 ms 11 ms 12 ms so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.29.244]
5 12 ms 14 ms 11 ms 0.so-1-2-0.XL3.LAX15.ALTER.NET [152.63.10.133]
6 13 ms 11 ms 12 ms 0.ge-7-0-0.BR2.LAX15.ALTER.NET [152.63.116.157]
7 12 ms 12 ms 10 ms 192.205.35.161
8 48 ms 47 ms 47 ms cr2.la2ca.ip.att.net [12.123.30.134]
9 473 ms 501 ms 514 ms cr2.dlstx.ip.att.net [12.122.28.177]
10 54 ms 52 ms 52 ms gar23.dlstx.ip.att.net [12.122.138.157]
11 47 ms 52 ms 47 ms 12-122-254-154.attens.net [12.122.254.154]
12 504 ms 482 ms 477 ms mdf001c7613r0003-gig-12-1.dal1.attens.net [63.24
1.193.22]
13 * * * Request timed out. <== last hop blocks ICMP by blizzard
This is lotro.com (boston area data center)
Tracing route to gls.lotro.com [206.16.13.82]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 6 ms 7 ms 8 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53
.1]
3 10 ms 12 ms 9 ms G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.8
1.140.122]
4 12 ms 12 ms 12 ms so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81
.29.244]
5 43 ms 12 ms 12 ms 0.so-1-2-0.XL3.LAX15.ALTER.NET [152.63.10.133]
6 12 ms 12 ms 12 ms 0.ge-7-0-0.BR2.LAX15.ALTER.NET [152.63.116.157]
7 12 ms 12 ms 12 ms 192.205.35.161
8 445 ms 432 ms 424 ms cr2.la2ca.ip.att.net [12.123.30.134]
9 451 ms 445 ms 446 ms cr1.slkut.ip.att.net [12.122.30.29]
10 438 ms 442 ms 447 ms cr2.dvmco.ip.att.net [12.122.30.26]
11 438 ms 412 ms 430 ms cr1.cgcil.ip.att.net [12.122.31.86]
12 454 ms 434 ms 394 ms cr2.cgcil.ip.att.net [12.122.2.54]
13 428 ms 427 ms 442 ms cr1.n54ny.ip.att.net [12.122.1.1]
14 410 ms 416 ms 437 ms cr2.n54ny.ip.att.net [12.122.2.14]
15 395 ms 411 ms 417 ms cr1.cb1ma.ip.att.net [12.122.31.126]
16 455 ms 450 ms 426 ms gar5.cb1ma.ip.att.net [12.122.145.29]
17 429 ms 424 ms 435 ms 12-122-254-14.attens.net [12.122.254.14]
18 420 ms 434 ms 430 ms mdf001c7613r0004-gig-12-1.bos1.attens.net [12.13
0.0.174]
19 469 ms 471 ms 442 ms 12.130.10.69
20 515 ms 507 ms 507 ms 206.16.13.82
Trace complete.
The trace route below is using a completely different ISP (Intelenet). They see a similar but much less severe problem.
Tracing route to gls.lotro.com [206.16.13.82]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms xxxx [x.x.x.x]
2 2 ms 2 ms 2 ms x.x.x.x
3 3 ms 2 ms 2 ms x.x.x.x
4 3 ms 2 ms 2 ms p6c3.irv.intelenet.net [206.82.223.85]
5 2 ms 2 ms 2 ms p2b2.irv.intelenet.net [206.82.223.70]
6 4 ms 4 ms 4 ms ip65-47-228-17.z228-47-65.customer.algx.net [65.
47.228.17]
7 4 ms 3 ms 3 ms 71.5.170.17.ptr.us.xo.net [71.5.170.17]
8 4 ms 4 ms 4 ms 192.205.35.157
9 79 ms 78 ms 78 ms cr2.la2ca.ip.att.net [12.122.129.102]
10 78 ms 78 ms 79 ms cr1.slkut.ip.att.net [12.122.30.29]
11 77 ms 78 ms 77 ms cr2.dvmco.ip.att.net [12.122.30.26]
12 79 ms 79 ms 79 ms cr1.cgcil.ip.att.net [12.122.31.86]
13 78 ms 78 ms 77 ms cr2.cgcil.ip.att.net [12.122.2.54]
14 79 ms 78 ms 78 ms cr1.n54ny.ip.att.net [12.122.1.1]
15 79 ms 78 ms 78 ms cr2.n54ny.ip.att.net [12.122.2.14]
16 78 ms 78 ms 79 ms cr1.cb1ma.ip.att.net [12.122.31.126]
17 78 ms 78 ms 78 ms gar5.cb1ma.ip.att.net [12.122.145.29]
18 79 ms 79 ms 79 ms 12-122-254-14.attens.net [12.122.254.14]
19 78 ms 78 ms 78 ms mdf001c7613r0004-gig-12-1.bos1.attens.net [12.13
0.0.174]
20 79 ms 79 ms 79 ms 12.130.10.69
21 78 ms 78 ms 78 ms 206.16.13.82
Trace complete.
This is having a very big impact on my internet service performance. I really need this resolve or I may have to consider changing to another ISP who is not see this problem.I would like to also post on this - as Riot Games is suggesting it may be a FIOS issue as well.
Please look into this, as its been 3-4 days that your connection issues are disrupting us:
http://pastebin.com/FXLAJ3CW -
Very high Latency and inconsistent download speeds
Hi all,
This is my first time on these forums and hopefully i can find some help for my horrible problem.
For the last 2-3 weeks my latency has consistently been 200+, i like to play online games alot and i cant with this latency. I have gone threw the whole drill of ringing BT and following there advice and i even had a BT engineer come out and he couldnt' find any problems. BT said they checked my line and couldn't find anything wrong, and the engineer didn't find any problems with the router (black).
I also have changed all of the wiring from the socket in the wall, which leads to the router, which leaders to a modem (i think its called that) that then connects me to the internet (Cable).
I am running out of patience as i spend alot of time on games such as Call of Duty and seeing my mates play it as i have 300+ ping is really annoying.
I Have noticed that the other computer my parents use also have the same high latency issue and they have tried it on cable and wireless with the same bad results. I have a program called xfire which shows my ping for all the servers on my list and there all 200+ but sometimes when i test my speeds on speedtest.net it shows me with 50 ping i believe this is due to the large spikes that i get, when im on call of duty it constantly jumps around 100, 150, 200 and sometimes even 50.
Any advice would be greatly appreciated.
Josh.
Also im not very good with computers so if anyone would like any figures or whatever just point me to the website and ill try and get them for you.
http://www.speedtest.net/result/1133172089.png
This looks ok but on xfire all the servers are at 300+ and when i go ingame there just as high.Test1 comprises of Best Effort Test: -provides background information.
Download Speed
2550 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 2550 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :3680 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps -
High Latency in WoW during day/evening
I recently had a problem with my internet being really slow, but it has been resolved by BT. Turns out they accidently capped me and so my speeds reduced.
Ever since that problem, i am now getting high latency when palying WoW, but only during the times i want to play. Nothing else is affected, i can still browse, stream, download etc. But on WoW i get high latency. This seems to be all day until very late in the evening / early morning when it goes down.Hi Dottz
Do you notice any issues when playing any other games?
This still could be an underlying connection issue with your connection that is causing this, I can have it looked into for you just drop me an email using the contact us address in my profile. You can copy this address from the section 'about me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
Diablo 3 high latency on beta so far after playing...
As topic, so far I have seen 300ms+ for about a week now and I really am not up for activating battle ping. There no latency reports as far as i can see on the beta forums.
There is still at least 1 1/2 months and I really would not like to be throttled.
So if a mod can update the network team with a heads up, that would be appreciated as i think a hole legion is going to play the game.
Thank you and appreciated the effort.It's not to be expected, the latecy is WAY to high even for american servers.
When i play LoL on usa servers my pingt does not get above 50ms, when i play on wow usa account my ping does not go above 80ms
So 300+ is not normal and Blizzard already confirmed that the ports that need to be open are not all the same as the wow ports.
It's beta and i really am not that fuzzed about it now, but i am just not up for sorting out high latency when the game has launched and it takes 7 days again.
During the day it's alright and it happen during THROTTLE hours.
Considering the real money auction house that is kinda a disaster.
I am sure someone from BT can have it checked out in front. -
Extremely slow and high latency all day.
DSL is running extremely slow during peak hours from 12 afternoon to 12 midnight. Lower than 50% of rated speed and high latency
I have been frustrated with this DSL Service for months now. I am considering contacting BBB to file a complaint and I am tired of dealing with customer service giving me the run around. Internet is a monopoly in my area therefore verizon feels it doesn't have to do anything to keep its customers when they provide crappy service. I am on waitlist for another internet service provider and it is going to take almost a year because of how bad the internet options are in the area and demand for better options. I even had to pay over 100 dollars to get a truck roll come to my house to fix any issues within the house and the internet has not gotten better. Atleast I feel I should get a refund or something.
Here is my speedtest result just now. http://www.speedtest.net/my-result/2899553407
It has been even slower at other times. http://www.speedtest.net/my-result/2893509440
Modem is Westell 6100 or something.
Transceiver Statistics
Transceiver Revision:
7.2.3.0
Vendor ID Code:
4
Line Mode:
G.DMT Mode
Data Path:
Interleaved
Transceiver Information
Downstream Path
Upstream Path
DSL Speed (Kbits/Sec)
3360
864
Margin (dB)
15.5
13.0
Line Attenuation (dB)
21.5
13.0
Transmit Power (dBm)
7.6
11.9
Giganews line info
news.giganews.com
traceroute to {edited for privacy}, 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 ash-bb1-link.telia.net (213.248.70.241) 0 ms 0 ms 0 ms
3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 3 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 3 ms TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 3 ms
4 P1-8-0-0.LSANCA-LCR-21.verizon-gni.net (130.81.151.237) 72 ms 72 ms 72 ms
5 P9-3.LSANCA-LCR-01.verizon-gni.net (130.81.193.123) 75 ms P8-0.LSANCA-DSL-44.verizon-gni.net (130.81.35.133) 75 ms 76 ms
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * Max number of unresponsive hops reached (firewall or filter?)
news-europe.giganews.com
traceroute to {edited for privacy}, 30 hops max, 60 byte packets
1 vl201.gw1.ams.giganews.com (216.196.110.3) 0 ms 0 ms 0 ms
2 te7-8.ccr01.ams05.atlas.cogentco.com (149.11.104.17) 0 ms te7-7.ccr01.ams05.atlas.cogentco.com (149.11.104.9) 0 ms te7-8.ccr01.ams05.atlas.cogentco.com (149.11.104.17) 0 ms
3 te0-7-0-16.ccr21.ams03.atlas.cogentco.com (154.54.72.42) 0 ms 0 ms 0 ms
4 te0-3-0-0.ccr21.lon13.atlas.cogentco.com (130.117.48.141) 8 ms 8 ms te0-2-0-0.ccr21.lon13.atlas.cogentco.com (154.54.28.158) 8 ms
5 te0-7-0-4.ccr21.jfk02.atlas.cogentco.com (154.54.84.125) 90 ms te0-0-0-4.ccr21.jfk02.atlas.cogentco.com (154.54.84.129) 90 ms *
6 te0-3-0-6.ccr21.dca01.atlas.cogentco.com (154.54.41.5) 96 ms te0-0-0-2.ccr21.dca01.atlas.cogentco.com (154.54.25.238) 96 ms te0-2-0-7.ccr21.dca01.atlas.cogentco.com (154.54.41.1) 96 ms
7 be2042.ccr21.iad02.atlas.cogentco.com (154.54.26.126) 97 ms 97 ms 97 ms
8 uunet.iad01.atlas.cogentco.com (154.54.13.138) 99 ms verizon.iad01.atlas.cogentco.com (154.54.10.226) 105 ms 105 ms
9 P0-8-0-0.LSANCA-LCR-22.verizon-gni.net (130.81.29.127) 177 ms 178 ms P1-0-0-0.LSANCA-LCR-21.verizon-gni.net (130.81.199.39) 174 ms
10 P8-0.LSANCA-DSL-44.verizon-gni.net (130.81.35.133) 175 ms P9-3.LSANCA-LCR-02.verizon-gni.net (130.81.193.109) 187 ms 182 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * Max number of unresponsive hops reached (firewall or filter?)
Here is what ICSI Netalyzer Results have stated.
Network Access Link Properties + –
Network performance (?): Latency: 580 ms, Loss: 15.5% –
The round-trip time (RTT) between your computer and our server is 580 ms, which is somewhat high. This may be due to a variety of factors, including distance between your computer and our server, a slow network link, or other network traffic.
We recorded a packet loss of 16%. This loss is very significant and will lead to serious performance problems. It could be due either to very high load on our servers due to a large number of visitors, or problems in your network. Of the packet loss, at least 14.0% of the packets appear to have been lost on the path from your computer to our servers.
TCP connection setup latency (?): 720ms –
The time it takes for your computer to set up a TCP connection with our server is 720 ms, which is quite high. This may be due to a variety of factors, including a significant distance between your computer and our server, a particularly slow or poor network link, or problems in your network.
Background measurement of network health (?): 3 transient outages, longest: 0.8 seconds –
During most of Netalyzr's execution, the client continuously measures the state of the network in the background, looking for short outages. During testing, the client observed 3 such outages. The longest outage lasted for 0.8 seconds. This suggests a general problem with the network where connectivity is intermittent. This loss might also cause some of Netalyzr's other tests to produce incorrect results.
Network bandwidth (?): Upload 700 Kbit/s, Download 2.3 Mbit/s +
Network buffer measurements (?): Uplink 5400 ms, Downlink 1200 ms –
We estimate your uplink as having 5400 ms of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.
We estimate your downlink as having 1200 ms of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large downloads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large downloads at the same time.
HTTP Tests + –
Address-based HTTP proxy detection (?): OK +
Content-based HTTP proxy detection (?): OK +
HTTP proxy detection via malformed requests (?): OK +
Filetype-based filtering (?): OK +
HTTP caching behavior (?): OK +
JavaScript-based tests (?): OK +
DNS Tests + –
Restricted domain DNS lookup (?): OK +
Unrestricted domain DNS lookup (?): OK +
DNS resolver address (?): OK +
DNS resolver properties (?): Lookup latency 520 ms +
Direct probing of DNS resolvers (?): +
DNS glue policy (?): OK +
DNS resolver port randomization (?): OK +
DNS lookups of popular domains (?): OK +
DNS external proxy (?): OK +
DNS results wildcarding (?): Warning –
Your ISP's DNS server returns IP addresses even for domain names which should not resolve. Instead of an error, the DNS server returns an address of 199.101.28.20, which resolves to search.dnsassist.verizon.net. You can inspect the resulting HTML content here.
There are several possible explanations for this behavior. The most likely cause is that the ISP is attempting to profit from customer's typos by presenting advertisements in response to bad requests, but it could also be due to an error or misconfiguration in the DNS server.
The big problem with this behavior is that it can potentially break any network application which relies on DNS properly returning an error when a name does not exist.
The following lists your DNS server's behavior in more detail.
Please help. I am so frustrated I literally have fights with my family over internet problems. I am right now looking for other options and even starting to think about paying over 100 a month for dedicated line or T1 if they can service my area.Not a single response from Verizon on this? And after you posted the tests & information they will need? I think I may have to make a service choice soon. Its bad enough Verizon can't post a simple email address for our support, they have removed Usenet access, removed access to our websites (I use HTML so their sitebuilder is useless)... Sheeshe...
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