Receiveing blank reply emails on MS exchange

I receive blank emails replies from other users on our MS exchange server. An example being... I send an email to John. John replies and the message I receive is blank - no text or attachments.
Using Mail with MS Exchange server 2007. OS 10.8.1 on my MBA.
Any ideas?

Seemed to have solved this using the REBUILD command under "Mailbox" menu heading.

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Outlook 2010 receive blank email content

Hi,
Recently, our company has upgraded the computer from Windows XP to Windows 7 and the Office 2000/Office 2003 to Office 2010. Some of the users start to receive the emails with subject and from/to email address but without email content.
Those upgraded Office 2010 with English and Traditional Chinese version. Our internal programs would send out a list of HTML format emails to users everyday. Those users would receive blank email randomly. For the users who still haven't upgraded machine,
all the emails are still working normally.
Our computers are working on a domain, but we didn't use any exchange server.
I did try to change the Color of the font and change to safe mode to open, but the problem still the same.
For example, the same email to user A and user B. User A can receive the email normally, but User B got the blank content email. However, User A and B also setup an auto-forward to Gmail mail account. Both users also can got the email normally from the
Gmail accounts. I have tried to "Rely" or "Forward" that blank email, also no content display. And I did try "View Source" or "View in Browser" for that email, it is blank as well.
It is very strange that as the blank emails are received very random. For example, User A will receive 9 mails per day. The blank email will occur in any of these 9 mails in any days in a week. Monday, you can receive the normal email for Mail 1, and you
may receive a blank Mail 1 on Tuesday and then Wednesday, you will receive the normal Mail 1 again.
Our company is using OfficeScan, however, we haven't enabled the "Mail Scan" feature. Some of our new machines have installed AV software, I have disabled the mail scanning feature already. However, we found that the Wins7 (ENG) - Microsoft Office
Home and Business 2010 (ENG) with AV software, still can receive the normal without problem.
Our Finding:
OS Version
Office Version
Bank Email Randomly
Wins7 (ENG)
Microsoft Office Home and Business 2010 (ENG)
No
Wins7 (CHI)
Microsoft Office Home and Business 2010 (CHI)
Yes
Wins7 (ENG)
Microsoft Office Professional Plus 2010 (ENG)
Yes
WinsXP (ENG)
Microsoft Office 2000
No
WinsXP (CHI)
Microsoft Office 2000
No
WinsXP (ENG)
Microsoft Office 2003
No
WinsXP (CHI)
Microsoft Office 2003
No
Any ideas?

If I understand correctly, this behavior only happen when user receive the emails from Outlook, and if we try to view the email from the web access, the emails will be displayed as expected?
Based on my research, this behavior - receiving blank emails - is mainly caused by the Anti-virus.
In my experience, disable or turn off the Anti-vitus, sometimes won't work as expected. (Sometimes we even need to remove them.)
My suggestion is, find one of the affected machine, run Windows in
clean boot mode - this will exclude 3rd-party services when starting Windows - for a period of time, and check if this behavior will still occur.
Max Meng
TechNet Community Support
Thx for your reply.
You mean the OfficeScan will cause this problem. As I know some of the machines have installed AVG as well, but some people couldn't receive the correct email, some did.
If it is really related to anti-virus software, what should I do to keep the anti-virus software as our company is required to install and also solve the blank email issue?

Cannot "Reply To" email sent via exchange

Specs. - SBS 2003 SP2 / IPhones 2nd generation
I have a client who I setup to receive email from their exchange server to their IPhones. No problems with send or receive. They needed to change the "reply to" address in their exchange accounts to "SmartOfficeSolutions.com". Since that happened they can receive mail but not reply to it. The email accounts are as follows: SmartOfficeSolutions.com is forwarded to AlAlpert.com.

I forgot to mention that I verified her settings were correct and had her type password in to confirm it was correct.

Z10 all of a sudden unable to receive email via Microsoft Exchange

I am able to send but not receive email via Microsofe Exchange. When I go to email account setting for edit, I am not able to "Cancel" or "Save" either get stuck there. Any one came across same problem & how to fix it?
On the other hand, I am able to send and receive email in my gmail account.
Solved!
Go to Solution.

Ereeamazing wrote:
Try a Battery Pulllout ( pullout the battery of the phone and reinsert after few minutes )
Ereeamazing, please stop posting where you don't know and don't understand the issue.
AC68, this is a BES10 account, through your company or employer?
I'd suggest two things, remove the account from your device, reboot and re-add it.
And, as your BES or IT Admin if you have further issues.
1. If any post helps you please click the below the post(s) that helped you.
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Emailed form received blank

Our clients are filling out a form with an email button and also a save button when they need to access our services. When they save the form, it is saved in their local drive with all the data they entered. When they email the form to our service desk email mail box, the form is received blank. Why is this happening? We have been using the same form for 3 months without any problems up until a few days ago.

Hi,
1. The users are using Windows XP.
2. Yes, Extended Reader Rights was applied on the form.
3. The form was revised in July and is posted on our internal web page for users to access.
Thank you for getting back to me.

When I send txt msgs from my phone the message shows on the recipients phone as if it came from my gmail account. What causes this? I'd like to correct this because when I receive their reply it sometimes shows up as an email.

When I send txt msgs from my phone the message shows on the recipients phone as if it came from my gmail account. What causes this? I'd like to correct this because when I receive their reply it sometimes shows up as an email.

I go into Messages there is a Send & Receive selection. My email address
is showing. I select Send & Receive and mu phone and email address is
there. A check mark is next to my email address. Is this the problem? I
was unable to remove my email address. I tried to remove my email address
but the response is "This email address could not be removed."
Thank you for your response. I will stand by for your next request or
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Steve
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HT3748 Can't receive or send emails on Exchange using Mail 5.3 (and system 10.7)

I have two Macs, one running on 10.6 and the other on 10.7 systems. I can receive and send Exchange emails on the 10.6 (mail 4.6) computer but not from the 10.7 (Mail 5.3) computer. The Account summary and set up is the same but I can not receive or send. I checked the account activities, all green. Checked the connection doctor, all green. Deleted adn re created the email account, the server accepted, yet I am still can't receive or send emails from the computer with 10.7 system. Any suggestions.

Hi Latoque, yes I did try to change it in both places but it doesn't seem to retain it for the Outgoing server.When I go to Preferences> Account information, the Incoming server password it very obvious but the Outgoing server password is not.While still on the Account information page I go down to the Outgoing Mail Server (SMTP): section and click on the two V's at the end of the entry and then click on the Edit SMTP Server List.....I then click on Advanced tab and enter the Outgoing password there below my User Name. I believe I am entering it in the correct place however it does not stay there and there is no reminder to Save when you exit the page.Please correct me if I an not entering the password in the right place. Thanks

Encryption emails leaving local Exchange 2003 are blank

I inherited a network with Exchange 2003 where the client is trying to get email encryption going with the outside. They have email certs and the certs work for digitally signing emails, whether they send to internal or external recipients, and for
digitally encrypting emails when they send to internal recipients only.
However, when we send an encrypted email to an external address, the body is blank, the email does not appear to be encrypted, and it shows that there is an attachment (smime.p7m) which, I believe, is the encrypted content. These same recipients work
with encrypted emails all of the time, so it is not them.
Any help you can provide would be enormously appreciated - I am new to Exchange administration and it doesn't seem like the previous tech was too good at it, either.
Thank you!

If the size of the message about what you'd expect it to be when it's sent from your organization?
If ESMTP is used to send the message, and the SIZE keyword is present on the MAIL FROM command, you can find that information in your SMTP protocol log. You can also use a network monitor (e.g. Wireshark) to capture the session and reconstitute the
message to have a look at it -- if it's not being sent using an encrypted session.
You may be falling afoul of the old "message sent in RTF" problem. Try sending the message in plain text or HTML and see if the results are different.
--- Rich Matheisen MCSE&I, Exchange MVP

When I send an email from one email address, the reply is always received in another email account?

When I send an email from one email address, the reply is always received in another email account?
Thank you,
Alain

In Mail preferences under composing tab, check to see what you have for sending new messages from.
You can also check the account settings and make sure you have the correct SMTP server for each account and the correct settings for each. Also check the box to use only that server for the account so it doesn't switch to another accounts server without asking if there is a failure with one.

Not receiving emails from internet to email ids of exchange 2013

hi
1) i installed exchange 2013 , mails going out well, coming well, but from internet mails r not receieving to email ids of exchange 2013, i added receive connnector also, but not working.
2) how to take backup of exchange 2013 & individual mailbox of mail id
pls

Hi
For your question
Make sure that the anonymous permission is enabled on the default receive connector
Make sure the port 25 is open for inbound and outbound in your firewall
Telnet to port 25 from external network to your domain and ensure port 25 is open
To take a back up it may not be easy to answer on this because it depends on the bckup software you are using.
If you are using Windows server backup then you have the below tech-net which you can refer
http://technet.microsoft.com/en-us/library/dd876854(v=exchg.150).aspx
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

Why does mail auto send a blank reply?

Why does Mail auto-send a blank reply to every new email I receive?

One of your mail rules may be doing it.

Iphone Email Setup - Microsoft Exchange Server

We have an exchange server and as a result having a little problem getting my email acct setup so I can "send" and "reply" to email... I can now receive email but cannot send/respond..
My IT dept is looking into it and asked me...
If you could find out if that device (IPhone)has a fixed IP address then we can get this resolved pretty quickly.
Suggestions please...
Tom Porter

I've also found sending email via an Exchange server to be problematic (intermittent but mostly not sending). I've laid it to the server I'm using, but this thing is still young. Some other sites also have reported Exchange issues.
Some reports have said Apple is going to address this issue in an update, but since many people were wrong about Exchange support in the first place, I'm biding my time.

Exch2k10 - after migration from Exch2k7 - only one mailbox cannot receive (ext/int) emails but can send

Hi,
after migration (coexistence) from Exch2k7, we have only one user (among 160) who cannot receive emails, doesn´t matter if it´s comming from internal user or external and also doesn´t matter if we are checking that mailbox using MS Outlook or OWA interface;
right now I performed a test to redirect (message mailflow) its mailbox to another and it works; I tried to redirect and also save a copy to himself but no success. After disable that redirection, the issue remains the same.
If we use another mailbox with Ms Outlook to send new mail and set the notification for delivery/read; we receive an alert regarding the 'delivery' only.
Using MessageTracking CMDLET to .CSV file, shows the following - when send externally to this user/mailbox:
SMTP ; RECEIVE
STOREDRIVER ; DELIVER
If we use the CMDLET 'Get-Mailbox -Identity "Exchange2010User" | FL' for this user and to another working fine, there is no differences.
That mailbox resides on a database with more 15 others users and using the CMDLET 'get-queue |where-object {$_.NextHopDomain -like "mbx2"}' show no messages waint for delivery.
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did you check if you have anything like a retention policy or managed folder mailbox policy set for the problem mailbox ?
Journal Rules ?
Outlook Client/Server Side rules ?
did you check if you are able to locate emails in Recover Deleted Items after you logon to user mailbox ?
Please check above and revert back with a reply!
Pavan Maganti ~ ( Exchange | 2003/2007/2010/E15(2013)) ~~ Please remember to click “Vote As Helpful" if it really helps and "Mark as Answer” if it answers your question, “Unmark as Answer” if a marked post does not actually answer your
question. ~~ This Information is provided is "AS IS" and confers NO Rights!!

Cannot send/reply email on Mac and iPhone

SOMETIMES I cannot send or reply emails on my Mac, not all the time though. Went to Apple Store where a Genius helped me reset my mail app but turning it off and back on again, it worked there and then but when I got home, I'm still getting the below same message when I try to send or reply sometimes:
"Connections to the server "p08-smtp.mail.me.com" on the default ports times out.
Select a different outgoing mail server from the list below or click Try Layer to leave the message in your Outbox until if can be sent."
This happens on my iPhone as well. Sometimes when I reply to someone's email it'd just sit in the Outbox for more then a day despite numerous attempts to resend. In the end I could only delete it from Outbox and send a new one again. I tried to find answers online without luck, can someone please help?
Note that if I send/reply on iCloud website, everything works perfectly!
Many thanks!

Hi Chi Chi Cheng,
Welcome to Apple Support Communities.
We have a few articles than can help troubleshoot issues sending mail on both Mac and iOS.
You may find these links helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Best,
Jeremy

Adobe Creative Cloud Muse: Why I don't receive anymore the email from the forms I created in several websites?

Adobe Creative Cloud Muse: Why I don't receive anymore the email from the forms I created in several websites?

Hello Sanjit,
thank you for replying.
I had the problem on this website, I have two forms, one simple and the other more sofisticated:
www.oeso.org
(at the bottom I have a simple contact form) and
I created also a form on www.oeso.org/new-membership.html
but i didn't receive any reply so
I put the form on my website (architecturevisualdesign.ch) in a hidden form:
http://architecturevisualdesign.ch/oeso-new-membership.html
and here I receive the OESO New Membership Form Submission reply.
Thank you for your help.
Best regards,
Nicole
2014-09-09 11:17 GMT+02:00 Sanjit_Das <[email protected]>:
Adobe Creative Cloud Muse: Why I don't receive anymore the email from the forms I created in several websites?
created by Sanjit_Das in Help with using Adobe Muse CC - View the full discussion
Please provide the site url in question , also have you hosted the site on Business Catalyst ?
Emails can land to spam/junk folders so you should also check the folders.
Thanks,
Sanjit
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6713391#6713391
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Start a new discussion in Help with using Adobe Muse CC by email or at Adobe Community
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Receiveing blank reply emails on MS exchange

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