Receiving Child Component from Customer in ASEQ status

Hello. I am trying to figure out a way receive customer material that is in ASEQ status. At times the customer will send in a child component instead of the father component. When the receiver tries to receive the material in off the RMA they receive an error message that the status is not available for receipt. At that time the end user (receiving) notifies the service department; they will dismantle the equipment and notify receiving. The receiving department then receives in the child component. Problem is that this is forgotten to reassemeble after the goods issue back to the customer and is not a streamline process. I posted this issue in SD and received some replies that gave some interesting different options. However; I am unable to get the material to the service order for billing on the first two options. The third option gives a solution after a goods issue to run a program that will identify the child part that was not installed back to the father. However; the customer does not find this as an ideal solution.
Here is the link Doing a goods receipt for a customer material that is ASEQ status
Here is what I would like to happen; but unsure how to accomplish without customizing.
Customer Material (Child Component) received at dock and is ASEQ status
Inbound Delivery created and creates a Service Order in background (IW31)
Inbound Goods receipt IE4N to service order (User exit/Badi?)
Cost and Billing already configured for service order - this process wont change
Outbound Delivery Created Install the Chld Component back to Father component (IE4N User Exit/Badi?)
There has to be other companies that this happens. How do they do it? I am open to other suggestions for this to work. We do have a developer however they are quite new to SAP ABAP. Any feed back would be greatly appreciated.

Hi,
I have worked with same scenario
We have sales BOM where main material number and components all have serial number same can be delivered,
Now customer complaints one of component is faulty then we processed this component in Return and repair process.if you have same scenario then process with this
If you have serial number for main item and not for components
Then you can process it with return and repair process now here question is whether you want to generate serial number when component is taken return or you just want to take that component material only it depends on your serial number profile configuration.
Kapil

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