Recently purchased iPad 1
I purchased an iPad 1 on February 4th and I have heard that if you recently bought an iPad 1 Apple was offering something for them. Can I return it or is Apple offering something for recently purchased iPad 1s?
If you bought it directly from Apple after, I think, February 18th (maybe 16th ?), then they are refunding 100 dollars. As you say that you bought yours on Feb 4th then that is too long ago (if I've got the cut-off date right) - you qre also outside of the 30 day return/refund period.
Similar Messages
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I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I Recently purchased IPad Air, apps from previous IPad show under purchased, but won't open. How to fix?
I don't think they downloaded from ICloud properly. Now I can't even download any new ones either. Please advise.If you are trying to restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork -
Recently purchased iPad Mini. Downloaded iOS 6.0.1. Could not get it to connect to Home WiFi using Linksys G Router. Have another Wifi Network in Home (CenturyLink provided it as a DSL/Router combo). Would not connect (nor would my iPhone 4s or my wife's iPhone 4) until I accessed the router's setting and changed to broadcast on Channel 6 and then IPad connected. I suspect the only reason the iPhone were still connected to the Linksys network is that they were before I "upgraded to iOS 6. Even after 6.0.2 the iPad and both iPhones will not connect to some home networks (its random) although thye will connect to public networks e.g. McDonald's, Panera, etc.
Recently purchased iPad Mini. Downloaded iOS 6.0.1. Could not get it to connect to Home WiFi using Linksys G Router. Have another Wifi Network in Home (CenturyLink provided it as a DSL/Router combo). Would not connect (nor would my iPhone 4s or my wife's iPhone 4) until I accessed the router's setting and changed to broadcast on Channel 6 and then IPad connected. I suspect the only reason the iPhone were still connected to the Linksys network is that they were before I "upgraded to iOS 6. Even after 6.0.2 the iPad and both iPhones will not connect to some home networks (its random) although thye will connect to public networks e.g. McDonald's, Panera, etc.
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I recently purchased an IPad Air and it has been working fine for around 5 months. All of a sudden it has stopped charging and when I plug the charger in it displays a message saying,'this device is not certified and may not work correctly' (or similar). To be clear the charger is the same one that was supplied at time of buying the product and has worked fine up until now. I am loathed to buy another one as I have taken it back to where I got it from and tried a new cable and this did not work. Can anyone offer any advise? Thanks.
Ultimately if those things do not get it to work... the circuit board may be toast.
I've been hearing lately that people are having the same issue with their iPhones, a friend's experience with apple tech support in the store resulted in that explanation, and he was told to buy a new phone since it was over a year old.
good luck! -
Only 1 headphone is working on my recently purchased iPad.
I have recently purchased an iPad and only the left headphone is working. I have tried numerous headphones and this is the case with all of them.
BD,
You can Share apps within your family by using Home Sharing. See this video for a "how to".
Jerry -
Hello, recently purchased ipad2 downloaded apps from itune store perfect precisions but apps keep freezing whilst playing them some help please...
Has any had you try a reset yet? Sometimes the WiFi & Cellular anntennas get wacky.
Hold Sleep/Wak & Home buttons until the screen goes dark and you see the Apple logo -
I cannot seem to get the Apple Lakeside store to send me an email of my recent purchase (iPad2)(26 April 2011.
Have spoken to one of the managers by phone and have spoken to Applecare. When ringing the store seems that nobody answers the phone on extension 5, but is quickly answered on the business extension. Seems a bit of a shame, being an Apple fan that the shop is quickly turning into just another electrical superstore. Anybody got a clue as to how I can get an emailed Receipt for £514.00.The online Applestore sorted it out.
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HT5866 Recently purchased ipad air and sim it doesn't fit into the sim holder
Can't fir the sim into holder of ipad air
The thought of getting a correctly sized sim from your wireless provider didn't cross your mind?
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Recently purchased iPad mini keeps rebooting on set up
The previous owner of the iPad seems to have removed it off his iCloud account, on restoring the iPad it keeps rebooting when I get to the 'Find my iPad' page. What can I do about this?
Hey charnevb,
That sounds frustrating. I'm here to help. I recommend we run through the iPad troubleshooting assistant;
Apple - Support - iPad - iPad Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/ipad/#section_1
If the iPad is still unresponsive, you may need to restore it. However, if you are unable to connect it to iTunes successfully, we'll need to do a recovery mode restore:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Please Note: Restoring your iPad in recovery mode will erase all of the contents. If you have a backup from before the issues began, you may be able to restore from it afterwards.
Thanks,
Matt M. -
I heard that apple upgrades recently purchased ipad 3 to 4. How can I implement this ?
Please
Apple have a 14 day returns period for items bought from them, though some US stores are/were apparently allowing 30 days. If you bought it from a different store then you will need to check that store's returns policy.
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I have all my music on my ipad and icloud. I don't have itunes installed on a PC or MAC. I recently purchased Music Match, but all my non itunes music is on my ipad. When i turn on music match in the settings screen on my ipad i get a message that says all my music will be erased. How do I get music match to match what is there rather than erase it?
Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do. -
I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
don2skisThere is a few events where I could see this happening...
It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
http://support.apple.com/kb/HT1848
However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
http://www.apple.com/support/itunes/
Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours. -
Hi i have recently purchased a new pc and set up my itunes account on it - i have synced my ipad to it but it wont sync the films that are stored on the ipad. when i go to add new ones are it says it will delete the ones on the ipad and replace them with the new ones.How can i keep the films that are already on there and get them into itunes?
I am unable to delete my itunes account on my old pc due to technical failure - could this be why?
HannahSync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
Cheers, Tom -
Hi, I have recently purchased an iPad 2 and only just found out after trying to use a Giffgaff sim card that it is locked to the Orange network in the UK. I don't want to be paying any extra over and above what I have already paid so my question is, is there any way to get the iPad carrier unlocked via apple or orange. I am waiting a call back from apple today and have read on the web that orange will charge me to unlock it.
Thanks for any help you guys can offerSome iPads which were subsidized by the carriers are locked to the carrier, and in that case only the carrier can authorize an unlock. You'll need to talk to Orange, and pay their fee if necessary. They may well only unlock for the original purchaser, in which case you'll need to contact the person from whom you purchased the iPad. Apple can do nothing directly in the matter, since they can only issue the unlock when the carrier provides authorization.
Regards.
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