Recently updated m old 2004 macbook pro to snow leopard 10.6.8, I opened a word doc. and it automatically opened in iwork '08? Now I can not print old or new docs? Help - do I have to update to iwork? Is this an update or do I have to buy iwork?Thanks

I have a couple of questions? 1. I recently updated my old '04 macbook pro to snow leopard 10.6.8, when I went to open an old word doc., it opened with iwork and will not allow me to print until I update to iwork'08. Do I have to update? If I do, is this an update or do I have to purchase iwork? 2. Can I update my old '04 macbook pro to Lion or Mountain Lion or is this too much? I just purchased and iphone 5 but do not know if Snow Leopard can give me the future updates I might need?? Also does icloud work with Snow Leopard? Thanks for help, I am lost...

Try resetting your SMC and NVRAM before attempting to install again.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
I hope I helped.
Austin

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