Recieving new Mountain Lion code

Posting this as a last ditch attempt to get a new code for Mountian Lion. As everyone else my code for Mountain Lion didnt work but i emailed asking for a new one which when sent was the same as the first one. so called apple and told to contact uptodate support which i did but all i recieve from them is a copy and paste email telling me how to use my code. after a strong worded email telling them not to dare sending me that email again they have finally sent me a third email with a code which is the same code as the first time. i now am at a loss as for what to do. anyone else had the same trouble or are they just playing a game to see who they can annoy the most. feel like im going to have to take iMac back for a refund.

Just making sure.  That ***** then.  I would suggest maybe taking your Mac to the Apple store if possible and let them know.  I saw a post a few days ago where someone took it and showed them the issues they were having and the rep at the store helped them d/l it for free.

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