Recovering MAC address of a stolen iTouch
Not that I'm holding my breath, but is there a way to get the MAC address of a stolen iTouch? It's got to be stored by iTunes somehow... And, assuming I find the MAC address, is there any way to locate the iTouch?
Hi,
If you don't already have the serial number, you may be able to get it from iTunes by holding the Control key and clicking Help > About iTunes, as described here: http://support.apple.com/kb/HT1459#one
-Jason
Similar Messages
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How to get MAC Address of a stolen laptop by using Serial number?
Hi my Lenovo G560 laptop was stolen on 17/04/13. I have the serial number. In order to trace the laptop, I need the MAC address. Unfortunately I don't know the MAC address of my stolen laptop. My question is, is it possible to get the MAC address by using serial number?
Serial Number: xxxxxxxxxx
Moderator Note; s/n edited for member's own protectionhi Subrahmanya,
Sorry to hear about your trouble. Unfortunately, the only way to get the MAC address is to run a query on the unit (physically or or remotely). Using the serial number to query information on the system will list the devices that are included on the unit (this doesn't include the MAC address).
Regards,
neokenchi
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How to get MAC Address of my stolen HP-15d103tx laptop
I do have my Serial No-[Moderator edited Serial] and product no- G2G48PA#ACJ. My laptop has been stolen on 2nd April 2015. When i lodge a F.I.R with police they told me to submit the MAC address of the Laptop. Is there any way to know my mac address? Please suggest .
Alok_456 wrote:
I do have my Serial No-[Moderator edited Serial] and product no- G2G48PA#ACJ. My laptop has been stolen on 2nd April 2015. When i lodge a F.I.R with police they told me to submit the MAC address of the Laptop. Is there any way to know my mac address? Please suggest .
If you didn't write it down the first time it will almost next to impossible to find it also this doesn't gurantee in any way you can get your laptop back either. MAC is only good if you wrote it down or registered it but if none of this is written down. And if you don't have tracking software installed the chances of getting it back is harder to get it back. So unless you see it being sold by someone or online this is the only real way you can track it down.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015- -
How can I recover a purchased app on one itouch (which has since died) and put it on my new itouch device if I haven't syncronised my old device with my mac/itunes account before it died?
It is easy to download items you have purchased from iTunes again; this article will walk you through it: http://support.apple.com/kb/HT2519
You want the "Apps on iOS" section. -
A little info on my question,
I had it stoeln on June 22nd 2013. I had recently bought it so had not installed any software on it nor did I have registered with icloud. I had contacted police, registered it stolen with Apple (but then just discovered this week that apple do not have a database for stolen products, which makes no sense at all).
I have contacted all the major pawn shops and computer stores in town etc etc. I have recently discovered that each laptop has a unique MAC address whcih begs the question, is that traceable somehow? I have been made aware that the router strips the mac address before it connects it to the internet but does the isp log the laptops MAC address? If i contacted all the major isp in my country would they have the ability to search for the mac address of my latop and then link that with an ip address?
Any help would be great please!karlgporter wrote:
Yeah but I registered it stolen with Apple first thing, then called local police etc. Apple told me on the phone that the serial has been logged as stolen, which I assumed would limit the computers use online.
Every machine has a unique serial number what I was getting at is there must be some way to track the serial number and for example if the theif logged onto facebook using a stolen machine, if there were a register of stolen equipment then red flags would pop up, you know what I mean?
Well, I hadn't heard of that before. If it's true, then what you say should also be true but the Mac would have to publish its hardware serial number over the Internet and I haven't heard of that either. The only Apple tech that is supposed to constantly track you is iCloud.
You said you assumed the database would limit use online but if that's only an assumption, you need to ask Apple what exactly the stolen database does. It is possible that the serial number might only get flagged if it comes into an Apple Store for service, if it ever does. You need to clarify this with Apple. -
My MacBook was stolen and I need to know the MAC address
An emergency question to Apple support. My MacBook was stolen and I need to know the MAC address of its network card. I have a receipt with the serial number of my MacBook. Can you assist?
My serial: W8***66D
Thank you
p.s Any ideas how I can find it?Report the theft to your local authorities.
Apple has no means of tracking thefts, as thieves themselves may claim the machine is theres just by looking up the information on the computer, and unless you registered the machine, it is really their word against yours, unless you also have receipt or other information that they can track to your receipt against your serial number.
Your homeowners insurance may be able to recoup the cost.
In the future, consider getting Lapcop, or Lojack for notebooks.
Good luck! -
Stolen black mac book how can i get my mac address
had my black 13 inch mac book stolen while visiting inlaws. we know who took it but need proof. filed a police report and gave serial number but need some way or tracking the computer..dont know what if any tracking capabilities the system had on it. and how can I find the Mac address for the laptop...any help would be great ....thanks
Derek..
<Edited By Host>Yea the serial number will help if it ever gets pawned or found..but thats if she pawns it...what I need I someway of seeing the computer pop up in her town as she the main suspect and the only one who lives in that town..I do have the original box (never throw anything away drives my wife nuts) what does the number look like? and where would it be located on the box..??thanks for the help so far....
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My MAC Book Pro has been stolen one month ago. I would like to know if the MAC address (that should be an unique identifier of the MAC) can be found in order to trace where the computer is should it be connected to Internet. Thanks for any support on this matter! Cristina
Here's a link from Apple on stolen mac products.
http://support.apple.com/kb/HT2526?viewlocale=en_US&locale=en_US -
MBP stolen - retrieving serial no. or MAC address from apple?
My recently purchased MBP was stolen out of my apt. a few days ago. Unfortunately, they also took the box which had the serial no's on it. I was able to retrieve the purchase reciept from where I bought it (BestBuy), but what I really need is the serial no. and/or the MAC address so the police could hopefully track it down.
My question is, did Apple happen to collect that information on the machine when I did the registration at first startup? I didn't get AppleCare unfortunately, but perhaps that exists somewhere at apple. If so, would anyone happen to know how I could retrieve that info?
Thanks,
LSHi lucien,
When you register the machine that information is sent to Apple if you've got a valid network connection to the Internet at the time of registration. From my experience, in dealing with Apple on these requests, they do not disclosure machine specific information like a serial # even if you indicate that you're the owner of the machine.
You can certainly call them for clarification that, but I know a week or so ago another user of this forum was looking for the same information and they indicated that Apple would not disclose that to them. -
My daughter recently lost her iPod touch before activating the Find my iPod app. When we activated the app, we discovered that another individual has now listed the iPod as their own. Is there anyway, using this app, to recover the address at which the iPod was connected to the internet? We have left the notification message and remote lock for when the iPod is next connected to the internet. However, the iPod hasn't been connected to the internet in over a week.
The SN will only help identify the iPod as yours if it is recovered.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Retrieve MAC Address from Stolen MacBook?
Hi. My MacBook was recently stolen and I had a software that tracks my laptop's ip. Now I filed a police case and the detective needed my mb's serial and MAC address. I have the serial, but not the MAC. The laptop is almost 3 years old and I don't have applecare on it. Is there a way to find my MAC Address through Apple or any software?
Thanks a lot!If you have a backup from it, search it for a folder named ByHost; all of the files in that folder will have the MAC address as part of their name. If not, your router or ISP may have logged it.
(43952) -
Does my iTouch have a MAC address and if so, how can I find it please?
Go to Settings>General>About and look for entry WiFi address
Marc -
my mac book pro got stolen and i just purchased a new one is there any way i can recover my purchased songs and movies from i tunes. I have the same account name, password and everything
Yes. Update to iTunes 10.3.1
Then go to the iTunes Store and click Purchased "new" under Music Quick Links on the right side of the iTunes window.
You can re download your purchased content from the next window. -
Just curious. I recently had my 16 GB iTouch 2G stolen. I did not have any security enabled on the device, although it was engraved on the back and I have the serial number and the MAC address for the device. Seems that the MAC address would be a unique identifier, although not necessarily readily available over the network.
Was wondering if Apple has a way to track devices with that information or a method to otherwise disable the device? I already reported it stolen to "Apple" and to the local police. Not too optimistic about getting it back, but seems like there should be a way to find it given the high tech world that we live in.Ok so from what I've read Apple has no way to track stolen devices nor can they help you. I contacted Apple today petaining to my stolen Itouch and told them that it was registered through Itunes. I couldn't find anything pertaining to ipods registered through my account and when they put me on hold while they talked with their supervisor and the representative notified me that they couldn't give me the serial number of the ipods registered to me (it is private information). Now Apple has an outside company listed on their website which mentions that they can track your Ipod, Itouch, etc., it will lock up the device and instruct the person to return it to the rightful owner and supposedly it can help you track the device. But of course I don't have the serial number to initate this. To end off I asked the rep if there was anything else he can suggest and he said that he could give me information to the nearest Apple store, to buy a new one, I really wanted to cuss him out at this point. I am not impressed with the lack of support and the sheer disrespect with that suggestion alone! Yes Apple is out to make more money.
Message was edited by: Donald Smith -
I have just bought a Humax 7500T PVR and a Humax W-Lan dongle to connect to my Airport Extreme.
I have put the mac address into the AE. The installation screen on my TV is picking up the network name but once appied it won't connect to the internet.
I've a few other things connected to the AE such as computers, ipad, itouch, etc, and have never had a problem connecting these once I've entered the mac address into the AE. Can anyone help me with this please?have you made sure that the network setting in the system preferences is set up to use dhcp? if not i would try changing it so that it shows that it is getting its address by dhcp
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