Recovery disk or buy windows???

I will take my computer to a company to have it cleaned/erased, because of a virus, If I order the recovery disk, is the disk all that I need or will I have to buy windows?
Thanks
Satellite A505-S6005

Satellite A505-S6005
Best to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. No need to buy Windows (which you already paid for).
You probably don't even need to order the recovery discs. And you probably can do it yourself from the image on the hard drive.
See the section Recovering the Internal Storage Drive, which begins on p. 60 of the User's Guide.
Satellite A500 Series User’s Guide
-Jerry

Similar Messages

Buy a Toshiba Vista Home Premium recovery disk, or buy Windows 7?

I just bought a used Satellite L355D-S7810, but without any of the original disks. The laptop originally had Vista Home Premium 32 bit (and it has the COA sticker for it). I won't go into a long story. Suffice it to say I had to wipe the hard drive. I installed XP because I already had the software, but trying to get all the drivers has turned into a real pain. So, I am considering two options:
1. Order a Toshiba recovery disc so I can "recover" back to Vista home Premium (32 bit). Cost: ~$30
2. Buy Windows 7 (64-bit). Cost: ~$180 (For a full version)
Cost-wise, it's a no-brainer. However, I've never used Vista or "7". Seems I've heard a lot of complaints about Vista. Which is easier to work with? Or, I should ask, which would give the best performance on my Toshiba laptop?
Thanks

Jerry,
Thanks for replying. I worked on the XP install for hours! After I got the NIC driver installed, I was able to download most of the other device drivers through the Windows Update web site, and things were going pretty well until I downloaded and installed about 67 "critical" Windows updates. Big mistake. After that, the laptop would not boot at all. I'd see the start-up screen with the Toshiba logo, then it would go to a completely black (although backlit) screen with a blinking "cursor" (really an underscore) in the upper left-hand corner. After just 3 or 4 beeps... nothing. Just a black screen. Nothing else. No hard drive activity. Nothing. I rebooted multiple times to no avail. I couldn't even get into safe mode. Finally I tried a Windows XP "repair". After the repair I could get as far as the Windows logo screen, but then I'd get a blue screen with a long error that went by so fast I couldn't read it. I have no idea what happened. I think you are right. I'll just get the recovery disc and hope it has all the right software.
Thanks,
Chuck

Creating Recovery Disk from another Windows

Hello everyone, my laptop is HP Pavilion dv6 7040-tx and Product NumberB8N04PA#ACJ. It came with Windows 7 Home Premium which is also, in the recovery partition. I removed Windows 7 Home Premium and installed Windows 7 Ultimate. Now I want to create recovery disks for the Windows 7 Home Premium from the Recovery Partition. But I don't have HP Backup and Recovery Manager installed in Windows 7 Ultimate. Can any one tell me how to do this without doing recovery or removing my current Windows 7 Ultimate installation??

You must burn the Recovery Disks before installing another OS. You can call HP to order a set.Choose your country here>> Contact HP
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Recovery Disks Not Working - Windows 8

Hi,
This relates to my G6-2240sa HP Pavilion, bought 14 months ago, preinstalled with Windows 8 (later upgraded to 8.1)
Just out of curiosity I installed Linux Mint, hoping to dual-boot my system.
In the process I have wiped out everything on my HD.
I didn't mind that so much, as a fresh install of Windows 8 would have been welcome.
But now I find that the recovery disks (4) that I created are not working.
Whichever of the three options I choose (and I have tried them all) the process grinds to a halt, becoming unresponsive at anything from 7% to a max of 34% on the second disk. Then I am confronted with "The destination Drive is not Connected"
(I presume it means my hard drive. What on earth had it been doing for three hours, to suddenly discover that?)
I have run the HP PC Hardware Diagnostics UEFI thorough disk test and it comes up as Long DST: Passed, Memory Quick Test: Passed.
Started the recovery process from the bios defaults, using the optical drive as the first boot device, which only managed to reach a max of 17% before freezing. Strangely, the better results of 34% came from using a USB external DVD)
I have been through most of the other posts on here to find a solution, but none of them seem to apply to my specific problem.
Took it back to PC World, where I was informed that my best bet would be to buy a set of Recovery disks for my Model, Serial number, Product ID, obtainable from the Netherlands at a cost of £42, and I am waiting for them to arrive now.
Now I'm wondering, at the risk of throwing good money after bad, would it make more sense to buy new Windows 8 software or a different computer?
Surely having paid for a system that claims to offer security in the form of a recovery procedure, I am entitled that it should work as claimed.
After more than a week I'm at my wits end as I cannot use any of my programs without a Windows platform.

Success!
Although I have to say that with a poplation of over 7 billion I did think that my problem would have attracted more response than just one reply.
However, my thanks to Indypat for that. You gave me the hope to keep trying.
I read your solution from your link Pat, removed the SSD (taping the bare connectors, just in case), did all the other things suggested and tried again. Twenty more times! Still no go.
Was just surfing the net to find the cheapest OEM to buy, when the mailman (We call them postmen) arrived at last with the recovery disks I had ordered.
Started the process at 10 am ( I think I had to replace the SSD first to authorize the process) and by 4 pm recovery was complete! So my conclusions are that the recovery disks I made, did not work. Don't ask me why - I made them all according to the instructions - maybe the medium was faulty?
Now, (and for the foreseeable future as far as I can see) I shall continue updating Windows and reinstalling all my precious programs.
Still, after two weeks' cast into the outer darkness, at least I have clean Windows.
I'm glad you got your own problem sorted at last Pat. Like yourself, I am an HP fan. (again)

How to Continue Creating Recovery Disks after Updating Window 8.0 to 8.1

My laptop is hp 2000-2d62nr notebook pc (energy star) S/N: 5CG342027W
I might mess up the HP Recover Manager as follow:
I was attempting to create the recovery disks for the HP Window 8.0 laptop. HP Recovery Manager needed 5 disks. After 2 disks made done, I left my laptop for two hours. Then I returned to my laptop and saw Window to ask me to update Window 8.1. And I updated it to Window 8.1.
After Window 8.1 update done, the system had been restarted. When returning to HP Recovery manager, it asked me to continue the third recovery disks. I selected "Continue". However, Disk 3 verified failed at 15%, the pop up window asked me to use another disk and try again. I attempted second times by restart my laptop. again, Disk 3 verified failed at 2%,
How do I clean this mess and make a 2nd set of recovery disks?
Thank you for your suggestions.
Best Regards,
This question was solved.
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I called the above phone number. Tech Support told me to charge $40.00 for recovery disks. I complained this and they transfered me to 877-917-4380 to talk with Case Manager. He agreed sending the recovery disks with no charge

Satellite L455-S500 Recovery Disks NOT Working (Windows 7 HP)

DH bought a Satellit L455-S500 in May of 2010. It worked well for just over three years. Then it into a spiral of failing to boot up...virus scans showed issues and nothing was removing them. The computer would not make a backup copy - so we started the recovery process with the press 0 and release as it booted.
The recovery partition had apparently gotten corrupted. The recovery process failed.
Recovery media was ordered from Toshiba and we tried again.
Hard drive was wiped and recovery media disk one was placed in the optical drive and the computer went into the installation of a clean copy of the OS. It asked for the second disk - then gave error code 10-FC12-0241 and said to click [OK] to shut down. It reboots at that point and gives error code F3-F200-0002 and again says to click [OK] to shut down. It does NOT reboot at that point.
I've tried the original hard drive (wiped & formatted) and a new hard drive from the local electronics store. I've tried removing the memory stick (RAM) from the B slot and I've tried swapping the memory stick from the B slot to the A slot.
We replaced the laptop after a couple of days as he NEEDED a working one for his job - but he doesn't LIKE Windows 8 (no touch screen on the replacement laptop). I'm still trying to get this one working again so that he has a spare that he LIKES working with.
The error codes show that the most likely issues are with the hard drive or the memory. But I haven't had any luck with any of my attempts to get it working again, even as a clean install.
Could it be the recovery disks that have the issue? Or do I need to try one more time with a brand new, unused hard drive, instead of a working one pulled from another laptop?

Try reformating the hard drive to one raw partition before using the recovery media. You can use a windows 7 disc to format the drive then remove the disc and start with the recovery media.
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Recovery disks, or Vanilla Windows install on Q770 and 2nd HDD

On Qosmio Q770 need to reinstall windows,
Was thining of Using the recovery disks, or just vanilla win 7 and then add drivers I need.
question with the recovery disks will it touch the 2nd hard disk as that is where all my data is living?
Thanks
LoonyT

In my opinion you should install Windows using original recovery disc. It is much easier and you must not install all drivers, tools and utilities. All this stuff is included in recovery image. After recovery image installation just configure OS and you can remove some applications that you dont need.
I dint test it but Im pretty sure second disc will not be changed, just the main hard disc so your data should be safe. You can do back-up anyway.

Recovery Disk Creation Error (Windows Vista / Satillite A200)

Hello Everyone,
I have a Satellite A200 running Vista. This is inherited so I will do the best to describe the issue:
Mainly because it's inherited and running terrible I wanted to wipe the drive back to factory settings:
When creating the disks, it get about 1/2 way through the first one, then gives an error similar to:
Unable to Read (drive)\ZZImages\ZZImages\preinst.swm.
I unfortunately did not write down the specific error message, and I will make a new frisbee if required to find out (unless it has a log?)
It happened once while at the previous owners posestion, so before running it myself I can a chkdsk on the C Drive.
There was a 2nd partition, 5GB that's empty, as well as a HIDDEN partition (unsure of size) that had quite a few files on it.
I had inspected the systems within Linux which reads everything fine, then set the chkdsk flag (Dirty Bit) to ensure a full scan of the C drive.
Any suggestions as to what I can do would be great.

Scanning the C: drive won't have any affect on this. The images are storred in the larger hidden partition that you should NOT scan. Since it happened to the original owner and to yourself it's fiarly obvious that the problem lies in the recovery partition. Your best bet at this time would be to order a replacement set of recovery disks from Toshiba. See the second post in this Recovery Forum for details.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Got error using recovery disk to reinstall Windows 7

I'm posting this cause maybe it could be helpful to anybody in the same situation that I was.
After events in my Z930, I decided to reinstall my Laptop to Out-Of-Box state. In my first time I was given an error, which I couldn't understand, so I did this in the second attempt:
1. Get in Bios and set the SATA CONTROL MODE to COMPATIBILITY
2. Erase all SSD, data, partitions, sectors...etc ALL
The second attempt was sucessful!

Usually if the problem is SATA option solution should not be BIOS option change but SATA driver load before Win7 installation starts. With enabled SATA option (not compatibility mode) the HDD will work properly and with full performance.
Your solution is just workaround and some kind of temporary solution.

Cannot recover Windows 8.1 from recovery disks

Hi
I have a Windows 8.1 laptop (recovery disks are for Windows 8, see product details in image 1).
My laptop mouse left click suddenly started acting as right click, the computer froze and started making a noise, and when I restarted it using the power button it got stuck in the automatic repair loop. I tried all the options F8, F9, F10 and nothing worked. Then I did a disk check by pressing F2 and it failed (see image 2).
Following that I used my recovery disks and I got the message - destination drive not connected (see image 3).
Is my hard disk corrupted and need to be replaced? I am in UK but I bought the laptop in India.
Also, if I am able to use the recovery disks, I'll get W8 and not W8.1, which is what I had. How can I recover to W8.1 directly?
Thanks
Image 1
Image 2
Image 3
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View Solution.

Short DST:Fail > means the hard drive has failed and will have to be replaced. You can use your Recovery Discs on a new hdd. Just be sure to get one of at least equal capacity as original.
If the laptop shipped with Windows 8 there is no way to directly recover to Windows 8.1.
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0X4001100200001012 error with windows recovery disk

For quite some time (over a year), I've been seeing chat about this error when attempting to make recovery disks on Dell machines. Basically, a recovery disk made in windows 7 starts to boot, when tested, but then gets to what looks like the blue background
for a normal startup screen and shows an error code 0X4001100200001012 error.
Invariably, someone trots out advice about burning disks slower or running a file error check. Neither of these work. Some believe that the error has something to do with the Dell recover partition that all Dells ship with.
If one boots with the windows 7 install disk, all goes well, and one can recover an image file, so it is definitely some sort of error introduced at the windows 7 recover disk creation process.
I have seen this problem with 2, different model, Dells. An HP does not have the problem. Its recovery disks work fine. All three machines are running different versions of windows 7 64.
Do you have any insights into what is causing this error, and whether it can be remedies or if Dell owners just have to live with it? Calling Dell technical support is...well, lets just say that life is too short.
Brad Bortner
Cambridge MA

Hi,
According to your description, it indicates you have a problem with your recovery disk. It may be caused by recover disk creation process.
You could refer to the similar thread; maybe they can give you some hits:
Windows 7 repair disk error code 0x4001100200001012
windows 7 recover disk fails with 0X4001100200001012
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Hope it helps.
Alex Zhao
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Need New Boot Disk/No recovery disk for Windows 8.1

Screen says hp.con./go/techcenter/startup
My other computer is a windows 7 and the new computer that is getting the message is supposed to be Windows 8.1. Can I somehow make a recovery disk on the Windows 7 system so that I can get the new system up and running.

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the side, back or bottom of the computer. Please do not include the serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
Sorry, but you cannot create recovery discs for a one computer on another computer. You will need to order HP Recovery Discs from the drivers support page for your computer or via the HP Worldwide Support Portal.
If you have any further questions, please don't hesitate to ask.
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Windows 8 Recovery Disks/Windows 10

Will the recovery disks work with WINDOWS 10? Thank you, Lynn

Commentary Hmm.. I am not the best one to answer in detail about some of this; I have less 'hands on' experience with this subject than some of our Experts. The Recovery Drive inlcudes your installation software to the extent that "full program" software - both Windows and HP programs and and Drivers are included. That means if the program is the "full version" and NOT a trial version of the program, and it was fully installed when you first booted the computer, that software program / Driver should be there. If the program was a trial version, for example, a trial version of Security Software or a trial version of Office Software -- or a trial version of a game or photo software program, then THAT program -- or group of programs -- will not be included on the Recovery. Why the discrepancy? Trial software is just that -- temporary stuff. You don't get a second shot at it. You can get an idea of the types of HP software that are included by opening your Recovery Manager and sifting through the list of drivers and software (check under "I need immediate help" > list). The "whole version" Windows programs, for the most part will be listed in Programs and Features. Remember the warning about "trial" software -- you won't see trial software should you ever need to recovery the Operating System. Reading the Recovery Drive Data&colon;Even assuming you read the Recovery drive data and it checks out, none of it would prove reliably whether the Recovery will actually work when the time comes to apply the data. Why? Because reading the information from a quiecent database does not indicate how the data will respond to a data recovery situation. Depending on the Drive data format - to read the database:Use DISM or (possibly) read with Win7 zip (When using with Windows 8, this could corrupt the .wim file, use caution when opening the file). =============================================================If you are concerned about the Recovery Drive integrity -- and you might have reason to be at least a bit concerned because sometimes the Recovery media does indeed fail -- you can ask HP about purchasing a set of Recovery media. If you are in the USA, you need to fill out a web form and leave contact information -- the "new way", I am afraid. We are now in "modern times" and everyone must first fill out the form before talking to an agent. Form only takes a couple of minutes, so no worse than typing anything else... Contact HP – USA - Assistance HP Tech support/ Customer Service – Some English Speaking CountriesIncluding UK and Europe =============================================================You could do what others have done, too -- you can create a Image of your data. This is like the Windows 7 Image with which we are all familiar -- and to some extent you get to tell the Image what it will contain. This is meant to be a "backup" to your other means of recovery. Windows 8 Features – A Quick Tour See Section titled:Image Backup – Windows 8 -------------------------------------------------------------------------------------The Custom Refresh Option is a hybrid Recovery operation -- assuming your computer is not completely trashed (inoperable) and that perhaps it only needs the Operating System reinstalled along with some of the programs and setups, then the Custom Refresh might be useful. This, too, is a "backup" means of Recovery. It is not a "full" Recovery option in that the Refresh only "overloads" the Operating System; there is no disk format and the User's files (your data) are not interrupted -- don't trust it: Back up your personal data. Reminder:Custom Refresh requires the use of the Recovery Manager. See Section titled:Refresh and Custom Refresh Option NOTE:Understand that, depending on what is going on (what is wrong), Custom Refresh does not always provides the necessary means to get the computer running again -- do not depend on this as your only means of recovering the system -- Custom Refresh does give you the option to back up your installed programs (other than just the Windows installed at factory) and it does provide a possible means to "reload" a touchy-itchy-not-running-quite-right computer more quickly than it takes to run a full Recovery. --------------------------------------------------------------------------------To all who pass here: Failing to back up your personal data is begging for trouble. This means you should back up your personal data to a USB drive, to the cloud, to a backup program. Back up your data to as many places as you think it is going to take to make sure you don't lose it. The computer is NOT going to take care of your data for you. Do not trust your computer. ========================================================== When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

Satellite L505-141 - Recovery disk contains Windows 7 32bit

Hello,
I bought my computer last year around March. The operation system I got with the laptop was Windows 7 Home Premium 64bit. Lately I'm thinking of format my laptop by using the Recovery CD that I receviced with the laptop. I dont know why but the recovery CD has Windows 7 Home Premium 32bit! Why its 32bit and not 64bit?
The laptop comes with 6GB Ram and Core i5 and I wont benefit my laptop with 32bit Operation System. Is this normal? I was suppose to get the 32bit operation system (really wired if u guys make a laptop with 6gb memory)! This really makes me feel angry. I feel like I was tricked.
If ts the company that I bought the laptop from and not Toshiba's fault I demand and investigation or something like that since they really make a bad name for u guys.
Please answer me as soon as possible.
tnx,
Andrei Braunstein.

Hello
Before you wrote such stuff that is not correct please check the specifications on Toshiba website first and have a look in your *user manual* !
The notebook was delivered with a recovery disk that is Windows 7 32bit so everything is ok with this disk and you got the correct one.
The interesting point is that the recovery disk for Windows 7 64bit you have to create yourself as mentioned in *user manual* ! You can create this disk using preinstalled Toshiba recovery media creator. You need some blank DVDs to create the disks and thats all. After doing this you can restore the preinstalled Windows 7 64bit everytime when you want.
Now its too late for doing this but you can order a recovery disk here:
https://backupmedia.toshiba.eu/landing.aspx
I can understand you that it would be better using 64bit Windows on a notebook with 6GB RAM but dont forget some older applications dont run on 64bit and require 32bit. Furthermore Im wondering that you dont saw a message that reminds you to create the recovery disk. This message you get after the first start of your computer:
+Important INFORMATION+
+your system is equipped with hard disk recovery system. if you need to repair+
+your computer by restoring it to original factory state, you can do it directly+
+from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
+and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.+
+Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
+hat you are able to restore your computer to the original factory installed state, even if your computer+
+gets seriously damaged+

X1 Carbon recovery disk

Some how my x1 carbon's SSD is dead and i replace with new one.
and problem is i don't have any recovery disk for install Windows and bring them back to factory settings.
does anyone can provide me a file to reinstall them?
also does anyone know that whether WIndow activation key is embaded on BIOS or i should buy new one?
Cheers

Hi, masih_300
I did some research and was able to find this thread. Other users have had this issue and have been able to fix it. Some of the fixes require extra software installed, while some of them involve using a Windows installation disc. You may be able to find a solution that works for you, too!
Hope it helps,
Adam
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Recovery disk or buy windows???

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