Recovery key

I've was a iTools user and a .mac and mobileme (yuk) user. I've had the same email for almost 15 years. Now I'm reading about a "recovery key" if you get locked out of your Apple account. I never had one. How do I get it? I'm worried.
http://thenextweb.com/apple/2014/12/08/lost-apple-id-learnt-hard-way-careful-two -factor-authentication/
I don't intend to ever use my iphone to handle my credit cards or bank cards. Too iffy at this point and if there's a problem the trail for fixing it is too long. Better to be conservative and use cards in my wallet like we have since I was born.

If it is a BitLocker problem the URL is
http://windows.microsoft.com/en-us/windows-8/bitlocker-recovery-keys-faq
If it is not a BitLocker problem you will have to contact HP Technical for more assistance.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Similar Messages

  • Manage-bde command is not generating recovery key on network location

    Hi,
    I am trying to save the recovery key to the network share location and start up key in the USB drive while enabling bit locker.When the OS drive gets encrypted, the default folder for recovery password shows that it contains 1 file but not getting anything
    inside it when i checked the properties of the folder.
    i have already changed the group policy as "choose default folder for recovery password".
    I am using the command to enable the bit-locker as "manage-bde.exe -on C: -rk
    <network location to save recovery key> -sk <location of the USB drive>
    -rp to enable the bit-locker. It is generating the start up key in the USB but not the recovery key on network share.
    Can anyone suggest what i am missing or what else i should do to generate the recovery key on network share.
    Does manage-bde process be able to save the recovery key on network share or it hand over to some other process to perform this task.
    Thanks
    Gaurav Ranjan

    I got you Manoj, but I want to ask you one think that what if i lost the startup  key or my USB stick. I have my recovery key on the network share.  In order to log-in my machine I need the recovery password. From where i will get the recovery
    password(48 digit). Surely from the recovery key on the network share. So how can i get the recovery password if only we have the recovery key.
    I know both are different in context. Both are two different thing. I have lost my USB stick along with the recovery password and I have to log-in my machine. How can i do that i want to know that. Do there is any method to get recovery password from the
    recovery key on network share. I have retrieved the recovery password when the recovery key in AD. But this time it is on network share.
    Also one think which I need to solve is that the manage-bde -protectors -add command creates a new .bek file along with the older one. So the .bek file which get shown at the time of the start up of the machine is different from that stored in the network.
    So i am getting confused as which .bek file is for which machine and hard to retrieve the password.
    Is there any method to store recovery key on network without the -protectors -add command line so that both the .bek file should be matched and can easily be known for indiviual machine in an OU. As if both the .bek files will be different it would be difficult
    to to retrieve the recovery password for the machines.
    Please do inform if you need some more information about the scenario if i missed something.
    Thanks
    Gaurav Ranjan

  • Bit Locker Recovery key lost

    hi,
    i recently formated my system. i lost my bit locker recovery key.
    how to remove bit locker to the drive.
    i tried these....
    C:\Windows\System32>manage-bde -status J:
    BitLocker Drive Encryption: Configuration Tool version 6.1.7600
    Copyright (C) Microsoft Corporation. All rights reserved.
    Volume J: [Label Unknown]
    [Data Volume]
        Size:                 Unknown GB
        BitLocker Version:    Windows 7
        Conversion Status:    Unknown
        Percentage Encrypted: Unknown%
        Encryption Method:    AES 128 with Diffuser
        Protection Status:    Unknown
        Lock Status:          Locked
        Identification Field: Unknown
        Automatic Unlock:     Disabled
        Key Protectors:
            Numerical Password
            External Key
            External Key
    C:\Windows\System32>manage-bde -protectors j: -get
    BitLocker Drive Encryption: Configuration Tool version 6.1.7600
    Copyright (C) Microsoft Corporation. All rights reserved.
    Volume J: [Label Unknown]
    All Key Protectors
        Numerical Password:
          ID: {CA7EA469-38CE-4E7E-814D-292A06DF8819}
        External Key:
          ID: {D70EAC47-DEBB-480A-BFFC-E74479BDDBC1}
          External Key File Name:
            D70EAC47-DEBB-480A-BFFC-E74479BDDBC1.BEK
        External Key:
          ID: {2BD85A61-C76F-4433-8DE6-48651047AF6C}
          External Key File Name:
            2BD85A61-C76F-4433-8DE6-48651047AF6C.BEK
    C:\Windows\System32>
    how to solve these. help me
     

    Hi,
    If you lost recovery key and are unable to access the disk at this moment, then I'm sorry but I have to say that you're lost.  If the data in that encrypted drive is very important for you, then you might need a data recovery center to help you.
    Yolanda Zhu
    TechNet Community Support

  • PLEASE, once and for all a solution for getting RECOVERY KEY

    First off, I would just like to say that I believe this is the STUPIDEST PROBLEM... Why the heck do we need even need a username, password... AND SOME SECURITY KEY THAT IS IMPOSSIBLE TO FIND?
    I have read all of the 100's of replies on this topic... And NOT A SINGLE ONE SOLVED MY PROBLEM!
    Here are snapshots showing...
    #1. Under "manage my account" there is NO reference to security keys OR add a device.
    http://gyazo.com/0bef0d753192d8ce2d068250ed07478a
    #2. Here you can see under Sync settings there again is NO reference to security keys OR add a device...
    http://gyazo.com/87cc08abebb8ee90f107d9ad4645111a
    I mean come guys... Can you simply get rid of this BS security key and add a link that says "add a device"
    All this accesses is our bookmarks and stuff... Its not my bank info or anything crazy. My god, my bank is not this difficult to use.
    Im sorry if Im being rude here but Im so frustrated at this point. All this frustration just to access my bookmarks is crazy to me. I wasted over an hour looking for a solution and havent been able to find one. So forgive me for being so negative.
    P.S. I also checked my "saved passwords" under the security tab and there was no password or security key!

    The Recovery Key, ''aka Sync Key'', isn't used in Firefox 29 + versions, which have '''newSync'''.

  • How can I view the USMT recovery key in SQL report

    Hello all,
    Can anyone help me to provide sql query for below link… What I am looking is Just to create a report with all computers that has computer association any type with the recovery key information.
    http://www.windows-noob.com/forums/index.php?/topic/1763-how-can-i-view-the-usmt-recovery-key/
    I have tried below but not working so looking for help…..
    SELECT     TOP (100) PERCENT dbo.v_StateMigration.SourceName, dbo.v_StateMigration.SiteCode, dbo.v_StateMigration.SMPServerName, 
                          dbo.v_StateMigration.SourceMACAddresses, dbo.v_StateMigration.RestoreMACAddresses, dbo.StateMigration.StateEncryptDecryptKey, 
                          dbo.StateMigration.StorePath, dbo.StateMigration.StoreSize
    FROM         dbo.StateMigration INNER JOIN
                          dbo.v_StateMigration ON dbo.StateMigration.SMPServerName = dbo.v_StateMigration.SMPServerName CROSS JOIN
                          dbo.v_UserStateMigration
    WHERE     (dbo.StateMigration.StorePath IS NOT NULL) AND (dbo.StateMigration.StoreSize IS NOT NULL)
    ORDER BY dbo.v_StateMigration.SourceName

    Try this.
    SELECT Distinct
    SM.SourceName,
    SM.SiteCode,
    SM.SMPServerName,
    SM.SourceMACAddresses,
    SM.RestoreMACAddresses,
    SMT.StateEncryptDecryptKey,
    SM.StorePath,
    SM.StoreSize
    FROM
    dbo.v_StateMigration SM
    JOIN dbo.v_UserStateMigration UM on SM.RestoreClientResourceID= UM.RestoreClientResourceID
    join dbo.StateMigration SMT on SM.SMPServerName = SMT.SMPServerName
    WHERE
    (SM.StorePath IS NOT NULL)
    AND (SM.StoreSize IS NOT NULL)
    ORDER BY
    SM.SourceName
    http://www.enhansoft.com/

  • Bitlocker fails to store recovery key in AD

    I am deploying Windows 8.1 with Bitlocker with TPM and PIN and recovery keys stored in AD.
    This works fine for most deployments but rarely Manage-bde fails to store the Recovery key into AD. This only happened three times over about 200 deployments.
    I have checked the ZTIBDE.WSF script and I have noticed that the command is launched but there is no check on its return code. I am not even sure if Manage-bde actually returns any. Therefore for the failed deployments I don't know why the recovery key wasn't
    stored and also I din't get any report that it actually failed. The only reason we realised that is because one user had problems in getting the PIN to work and required the Recovery Key. To our surprises this was not in AD! This is then when we checked
    all AD objects and found only three didn't have it. Looking at the deployment logs there are no errors for these.
    Luckily the user then successfully managed to enter the PIN and could boot up his laptop (and, by the way, we could get his recovery key from C:\). 
    Questions:
    1) Has anybody else experienced this?
    2) Does Manage-BDE return anything at all? It seems strange to me that ZTIBDE.WSF doesn't check for its return code as the script checks for errors in a million places.
    3) Is there any easy way I can check whether the AD info is actually stored? I was thinking to write some code to query AD for that computer and see if the BL info actually are there. Maybe Manage-BDE can provide that?
    Many thanks.

    Hi,
    This link has all the information you need. And more importantly which policies to create.
    I have managed to do this implementation myself, and can only state that it works like a charm.
    See a copy/paste of the bit-locker section I have configured in the customsettings.ini when doing deployments with MDT:
    [HP Elitepad 900]
    SkipTaskSequence=YES
    TaskSequenceID=OSD001
    ; Bitlocker Configuration
    BDEInstallSuppress=NO
    BDeWaitForEncryption=False
    BDEDriveLetter=S:
    BDEDriveSize=2000
    BDEInstall=TPM
    ; OSDBitLockerCreateRecoveryPassword=AD
    BDERecoveryKey=AD
    BDEKeyLocation=C:\Windows\BDEKey
    Hope this helps!
    If this post is helpful please click "Mark for answer", thanks! Kind regards

  • Bitlocker requests recovery key every time

    I have a T440s. The motherboard died and was replaced by Lenovo. I had Bitlocker drive encryption enabled. Now, ever time I reboot, I am required to enter the Bitlocker Recovery Key. I can't figure out how to fix this so I don't have to type it every time!
    I've tried, to no avail:
    1) In BitLocker Manager, I clicked on  "Suspend Protection" and then  "Resume Protection". When I reboot, I get prompted for recovery key again.
    2) In BitLocker Manager, I clicked on  "Suspend Protection", rebooted and wasn't asked for the Recovery Key. But, on subsequent reboots, I am asked for recovery key. I read that Protection is automatically enabled (after Suspend) on next boot.
    3) Ran this commands at elevated command prompt:
    Manage-bde -protectors -delete C: -type TPM
    and I get this error msg:
    Volume C: []
    Key Protectors of Type TPM
    ERROR: No key protectors found.
    I've googled quite a bit and can't figure out what else try, short of decrypting the drive and reencrypting it.
    Thank you!

    I have Win 8.1.  Yeah, I checked via tpm.msc and it looks like TPM is activated:
    Status: "The TPM is ready for use."
    And under TPM Manufacturer Info, it says Manf Name: TPM, Manf Version: 13.12, Specification Version: 1.2. 
    And in the Actions on right pane, "Prepare the TPM" is greyed out. And these actions are available: Turn TPM Off, Change Owner Password, Clear TPM, and Reset TPM Lockout.
    I've been wondering about turning TPM off and on. Would that screw things up?

  • AD contains system Recovery Key, but not showing in MBAM.

    I am in an environment with MBAM 1.0 installed. I built the MDT 2013 system here and am currently trying to figure out why the bitlocker keys are showing up in AD but not MBAM.
    In MDT, I have disabled the "enable bitlocker" options so there shouldn't be a case where that the TPM ownership is wrong (I think). I do however set the
    bios password with CCTK, then apply the default bios configuration with an ini via cctk. The bios sets and activates tpm just before the hard disk is formatted by LTI.
    q1. Could setting the TPM without restarting cause the TPM ownership to be set to the PE in some weird way.
    q1.1. would I clear the tpm if this is the issue?
    So MBAM client is installed on the reference image and captured by MDT. The WIM is then deployed to a system using a standard TS with the bitlocker disabled like
    I mentioned above. I do not make any changes to reg for mbam in the reference image. For testing, I tried adding the mbam recovery key location url to the reference image reg. I still need to test that but a few other tests I did makes me believe this
    is not the case.
    MDT binds the system to a default OU in the domain. After the system is configured, I start Bitlocker. (Sometimes I start bitlocker when the system is in the default
    OU, sometimes I start it after I move them into the right ou for the role). I am almost positive the default OU has the mbam settings (I do not have access to this gpo), since the manage-bde -status comes back AES 128 with diffuser (as compared to regular
    aes 128).
    After bitlocker finishes, the key is found in AD but not mbam.
    I think the major questions I have are:
    How can I force MBAM to take ownership of the TPM after the os is bitlockered? (about 100/700 machines are not reporting to mbam but are to bitlocker because of this new deployment system)
    If I turn TPM on and activate while I was in the PE, would that mean the PE has the TPM ownership? (or bitlocker in this case, since mbam is not installed on the PE)
    - Could I install MBAM on the PE and use that to manage the tpm? (MDT 2013) (I have seen some documents that cover this but it largely comes from wanting a pre-provisioned bitlocker.)
    ** I think the most manual way of correcting the issue I am having, is to either clear the tpm and rebitlocker, or
    .. when a system is about to image, turn tpm on but leave it deactivated. (If I leave the tpm deactivated, every system will need to be manually rebooted and f10 will need to be pressed to continue the bitlocker process. this includeds
    a user login too)

    Keep the MBAM out of the .wim! Install it in task sequence.
    MBAM Client has its own log files in event viewer, there you perhaps find the reason why recovery key is not stored in DP. But fix your image first, keep it thin.

  • Escrow the recovery key in DB server and not in AD when removable drive is encrypted.

    Is there any way to escrow the recovery key in the database server and not in AD when removable drive (USB drive) is encrypted via manage-bde command line? The data recovery agent is not enabled in our organization. 
    "Choose how bitlocker protected removable Drives can be recovered" for removable drives is disabled in our Group policy also.
    Please advise. Thank you.

    As far as I am concerned, you cannot do that when you are using the command line "Manage-bde".
    The reason is because, the manage-bde command line parameters doesn't support saving recovery keys to databases. Also there is not any group policy defined for it.
    I you want an option to save recovery keys in a database rather than the AD, I would recommend to use MBAM (Microsoft Bitlocker Administration and Monitoring).
    Gaurav Ranjan

  • How do I take all the bookmarks on my android tablet and sync them with my desktop, if I've had to change my recovery key?

    Anciallry to my profile becoming corrupted on Desktop Computer A (windows 7), and a subsequent sync of the corrupt information to Desktop Computer B (OSX 10.6), I'm left with all 1400ish bookmarks residing on Mobile Device C (Android Tablet).
    During my attempts to restore, I had firefox services generate a new Recovery Key, prior to my knowing that my bookmarks were stored in "C".
    when attempting to sync now, on the desktop, i see:
    <pre><nowiki>1349979922766 Sync.Service DEBUG Exception: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.removeFolderChildren] Stack trace: BStore_wipe()@resource:///modules/services-sync/engines/bookmarks.js:1253 < <file:unknown> < Engine__wipeClient()@resource://services-sync/engines.js:498 < <file:unknown> < WrappedNotify()@resource://services-sync/util.js:142 < <file:unknown> < Engine_wipeClient()@resource://services-sync/engines.js:504 < <file:unknown> < resource:///modules/services-sync/service.js:1563 < <file:unknown> < WrappedNotify()@resource://services-sync/util.js:142 < <file:unknown> < WeaveSvc_wipeClient()@resource:///modules/services-sync/service.js:1548 < resource:///modules/services-sync/service.js:1246 < <file:unknown> < WrappedNotify()@resource://services-sync/util.js:142 < WrappedLock()@resource://services-sync/util.js:97 < <file:unknown> < _lockedSync()@resource:///modules/services-sync/service.js:1186 < resource:///modules/services-sync/service.js:1177 < <file:unknown> < WrappedCatch()@resource://services-sync/util.js:71 < <file:unknown> < sync()@resource:///modules/services-sync/service.js:1165 < <file:unknown> < <file:unknown>
    1349979922789 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1349979922800 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1349979922809 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1349979922819 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1349979922819 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1349979925683 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1349979925704 Sync.ErrorHandler DEBUG Beginning user-triggered sync.
    1349979925705 Sync.Service DEBUG User-Agent: Firefox/15.0.1 FxSync/1.17.0.20120905151427.
    1349979925705 Sync.Service INFO Starting sync at 2012-10-11 13:25:25
    1349979925706 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
    1349979925706 Sync.Service INFO In sync().
    1349979925707 Sync.Status INFO Resetting Status.
    1349979925707 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1349979925814 Sync.Resource DEBUG mesg: GET success 200 https://scl2-sync623.services.mozilla.com/1.1/vq5tgzklyepycf5agigiay47ime5ytho/info/collections
    1349979925814 Sync.Resource DEBUG GET success 200 https://scl2-sync623.services.mozilla.com/1.1/vq5tgzklyepycf5agigiay47ime5ytho/info/collections
    1349979925815 Sync.Service DEBUG Fetching global metadata record
    1349979925815 Sync.Service DEBUG Weave Version: 1.17.0 Local Storage: 5 Remote Storage: 5
    1349979925815 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
    1349979925815 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
    1349979925815 Sync.Service INFO Testing info/collections: {"passwords":1349979572.28,"tabs":1349979636.47,"clients":1349979114.63,"crypto":1349974699.42,"forms":1349979571.23,"meta":1349975849.38,"prefs":1349975802.81,"bookmarks":1349976817.63,"addons":1349979226.66,"history":1349979571.65}
    1349979925815 Sync.CollectionKeys INFO Testing for updateNeeded. Last modified: 1349974699.42
    1349979925815 Sync.Service DEBUG Refreshing client list.
    1349979925817 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
    1349979925818 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1349979925944 Sync.Collection DEBUG mesg: GET success 200 https://scl2-sync623.services.mozilla.com/1.1/vq5tgzklyepycf5agigiay47ime5ytho/storage/bookmarks?full=1&sort=newest&limit=1
    1349979925944 Sync.Collection DEBUG GET success 200 https://scl2-sync623.services.mozilla.com/1.1/vq5tgzklyepycf5agigiay47ime5ytho/storage/bookmarks?full=1&sort=newest&limit=1
    1349979925945 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time
    1349979925945 Sync.Engine.Bookmarks DEBUG Deleting all local data
    1349979926487 Sync.SyncScheduler DEBUG Sync error count has exceeded 3; enforcing backoff.
    1349979926488 Sync.SyncScheduler DEBUG Starting client-initiated backoff. Next sync in 2777931 ms.
    1349979926488 Sync.SyncScheduler DEBUG Next sync in 2777931 ms.</nowiki></pre>
    the android device logs arent as friendly to export, but i see similar complaints about crypto.

    It sounds like your desktop profile is (still?) corrupt; it's failing to process the wipe on bookmarks. So let's be super thorough: we'll clean up the desktop, then reconnect so the Android device's data will replace it.
    My suggestion is to do the following. Read all of the steps before you start. I recommend that your Android device is on wifi.
    # On your Android device, go to Settings > Accounts & sync. Remove your Sync account. Your Firefox profile will be unchanged.
    # On your desktop, create a new profile.
    # On the new profile, assuming you want to re-use your Sync account, follow the instructions below.
    # Re-pair your Android device with the new desktop profile, and wait for it to finish syncing before syncing the desktop.
    Connecting to an existing sync account:
    # Set Up Sync
    # I have an account
    # I don't have the device with me
    # Enter username and password, choose "I have lost my other device"
    # You'll get a dialog with a new recovery key. Choose "Change recovery key".
    Let me know if you have any problems!

  • Why does Firefox Sync say my recovery key has been changed when I do not have another device to change it?

    I am trying to perform my first sync, but the progress bar on the tab that opens up does not move. I've left it overnight and still no change. When I click sync now, a message appears stating that I am using the Wrong Recovery Key. I've tried using the same key, and generating a new one several times with no success.

    Hi,
    You can type '''about:sync-log''' in the location (address) bar to check the helpful messages. You can also try [https://account.services.mozilla.com/ deleting the current account] and start afresh.
    Please also see [https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync this detailed (three steps) setup help].
    [https://support.mozilla.org/en-US/kb/firefox-sync-take-your-bookmarks-and-tabs-with-you?redirectlocale=en-US&redirectslug=what-firefox-sync Firefox Sync]
    [https://support.mozilla.org/en-US/kb/what-firefox-sync-and-how-do-i-use-it Sync QA]

  • Cannot set up Firefox sync on desktop - no recovery key and will not let me login to get it

    I downloaded Firefox for my new android phone and wanted to sync my desktop with the mobile app. When I first went in it said I had an account already set up, but since I didn't remember any of the information about it I just ended up changing the password so I could login, and then deleted the whole account.
    I went ahead and set up a new sync account, but it never gave me a recovery key. I didn't think anything of it, but then the initial sync failed and I got an error message saying the username or password was incorrect.
    This happened twice and each time I went back and either ended up resetting the password or deleting the whole account. But whenever I did go through the steps of creating another account it still never gave me a recovery key.
    I looked around and tried following the steps to get a recovery key, but I don't have the option to manage my account (maybe because one was never fully created and never went through an initial sync?), and I keep getting an error message saying the username and password is incorrect whenever I try to go through the steps to reset the recovery key. This is despite the fact that I can login with those same credentials on the Firefox sync webpage - for whatever reason it just doesn't accept them in the normal browser sync tab.
    I'm running Windows 7 Home Premium, and version 13.0.1 of Firefox. Any help you can give me would be most appreciated as this has been driving me nuts for the last several hours as I try to work through this.

    See also:
    *https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information

  • How can I create a new recovery key if you automatically removed my trusted device after update do iOS 8?

    How can I create a new recovery key if you automatically removed my trusted device after update do iOS 8?

    Hey -
    I need to do the EXACT same thing, but have no idea how. Has anyone out there done this?
    My situation is a tad different..this is a new Mac (and I'm a brand new Mac user). Tons of querks occur under my original account (videos won't run, Safari won't support certain plug-ins). I spent 6 hours on the phone w/ 4 different Apple Reps and nobody could fix it. A rep finally looked at my MacBook Pro in person today. He created a new account just to see if that would work and under that new account, everything works perfectly fine (no querks, can view video). He tried switching a million settings in my original account to no avail.
    He said to create a new account (as he did) and move my files over to the new account and then go back to the original and delete it. How do you do this?! I can't figure it out! I've got a new account created, but of course it just has the default folders in it w/ the little red icons next to them! Thanks in advance!

  • I am attempting to recover my bookmarks after a reformat. However, I no longer have a device set up, so I can't get at my data. Can a Mozilla employee please just send me a email with my recovery key so that I can get everything set up?

    A few days ago I reformatted my laptop. And unfortunately, I forgot to back up my bookmarks. Today, however, I remembered that I had set up Sync a while back. Here's the kicker. I originally had Firefox Home installed and set up on my iPod Touch. But I had deleted it about a month later because I never used it. Now I am trying to recover my bookmarks via Sync. But since it is set up on neither my computer nor my iPod, I cannot get to my data, since Sync is assuming one or the other is actually set up. So, I was hoping an employee can email me the recovery key for my account. The email used to set up Sync is [email protected]

    Hi!
    Unfortunately you are the only one with access to your Recovery Key. It' generated locally so no one else has it.
    Sorry about the inconvenience.

  • Manage Account does not appear in the options sync tab. How do I manage my account to get the recovery key?

    I cannot sync my Firefox 18 desktop with iPad or iPhone browsers. I have tried everything suggested on the Web and have tried safe mode as well. When I enter the three-line synch code, I get a sync failure. I have deleted my account and then set up a new account without success. Manage Account does not appear in the options sync tab. How do I manage my account to get the recovery key?
    I’ve spent hours on this and am considering using Chrome as my regular browser since I have no trouble syncing Chrome with apps. Help appreciated.

    You can only inspect the sync key via manage account if this device is has been setup and is connected to the sync server.
    You can find the sync account password and the sync (recovery) key in the password manager on computers where a sync account with a specific e-mail address has been set up.
    Look for:
    * chrome://weave (Mozilla Services Password)
    * chrome://weave (Mozilla Services Encryption Passphrase)
    You can look at this version of the about:synckey extension that I have modified to show the sync key in current Firefox versions (desktop and mobile).
    * http://www.freefilehosting.net/aboutsynckey-11-fnfx
    * [[/questions/942893]]

  • How do I restore my bookmarks and favorites from the Firefox servers using my recovery key with a new hard drive?

    I set up Firefox sync before getting a new hard drive. My understanding is that my favs and bookmarks would be stored on Firefox servers and could be synced to any of my devices.
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