Reference Document Functionality - Complaints

Hi
I am working in CRM 4.0
We want the reference document functionality in PCUI when creating complaints.
When we create complaints directly it gives a warning in PCUI "You have not specified a Reference document"
Is there any standard way to go about it.
What we have thought is that we will add a field in header section which will have the R/3 invoice number.(we have done this part)
Throught this R/3 invoice number we have built a function module than can retrieve the product info for this invoice number(this has also bee done)
How do i populate the product info in item level tab in complaints (header level and item level are in different class).
Secondly how do i add the copy button functionality where i can chosse one or more of existing products in the created invoice.
Am i following the correct approach or is their an easier way to go about it.
Regards
Asad

Hi,
You can do it in IMG configuration---MM>Logistics Invoice Verification>Incoming Invoice>Number Assignment>Maintain Number Assignments for Accounting Documents>Document type>Select the document type your using for MIRO>Click on detail>Check Reference number Or you can use t code OBA7.
Hope this helps.
Thanks
Kiran
P.S Pls award points if the answer is helpful.

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Hello Gurus,
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acleBI/xmlp/XMLP/DemoFiles/ReportFilter.xml
I have placed the document I need to access in all the 3 locations mentioned above
ie in my
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*2) C:/OracleBI/oc4j_bi/bin*
*3) C:/OracleBI/xmlp/XMLP/DemoFiles*
Is there any special permissions that I need to grant to enable access to these files?
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Edited by: user10979469 on Dec 8, 2009 11:48 AM

Tim,
Thanks a lot for the reply. Set the option to enable external document access and it works perfectly.
Just for other who are looking at this post.
Go to the Report in BI Publisher
Click on Configure link on the top right
Go to the Section FO Processing
Disable external references - Server value is "True" . Set it to "False".
Apply changes.
Restarted the oc4j, just to be on safer side (not sure if this is required)
The document function will open documents from any location on your machine.
Thanks again Tim
Regards
Sujith

Creation of Reference Object in Complaints

Hi,
I want to create Ibase component as reference object for Complaint . I debugged through the Order_maintain and tried to fill as like that.
Please find the code :
DATA: lt_refobj_com TYPE crmt_srv_refobj_comt.
DATA: ls_refobj_com TYPE crmt_srv_refobj_com.
DATA: lt_input_field TYPE crmt_input_field_tab.
DATA: ls_input_field TYPE crmt_input_field.
DATA: lt_field_names TYPE crmt_input_field_names_tab.
DATA: ls_field_names TYPE crmt_input_field_names.
DATA: lt_service_os TYPE crmt_srv_osset_comt,
      ls_service_os TYPE crmt_srv_osset_com.
DATA: lt_crmt_srv_osset_comt1 TYPE crmt_srv_osset_comt1,
      ls_crmt_srv_osset_com1 TYPE crmt_srv_osset_com1.
DATA: lv_guid_16 TYPE guid_16.
**ls_refobj_com-ref_guid = '4C43086918AE56A9E1000000AC1447B6' .
**ls_refobj_com-ref_kind = 'A' .
*ls_refobj_com-ib_instance = '566' .
**ls_refobj_com-ext_refobj = '10000608'.
**ls_refobj_com-profile_type = 'A'.
*ls_refobj_com-product_id = '10000608'.
**ls_refobj_com-guid = '4C43086918AE56A9E1000000AC1447B6' .
*ls_refobj_com-mode = 'A' .
*APPEND ls_refobj_com TO lt_refobj_com.
ls_service_os-ref_handle = '0000000000' .
ls_service_os-ref_guid = '4C43086918AE56A9E1000000AC1447B6' . ....
ls_service_os-ref_kind = 'A' .
*ls_service_os-mode = 'C' .
ls_crmt_srv_osset_com1-ref_handle = '0000000000' .
ls_crmt_srv_osset_com1-ref_guid = '4C4308AF18AE56A9E1000000AC1447B6'.........
ls_crmt_srv_osset_com1-subject_profile = 'ZSRVCAL'.
ls_crmt_srv_osset_com1-profile_type = 'A' .
*ls_crmt_srv_osset_com1-mode = 'C' .
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IMPORTING
   ev_guid_16       = lv_guid_16
*   EV_GUID_22       =
*   EV_GUID_32       =
ls_refobj_com-ref_handle = '0000000000' .
ls_refobj_com-ref_guid = lv_guid_16 . " 4C56A479560967D6E1000000AC1447B6' .
*ls_refobj_com-ref_kind = 'A' .
ls_refobj_com-ib_instance = '566' .
*ls_refobj_com-ext_refobj = '10000608'.
*ls_refobj_com-profile_type = 'A'.
*ls_refobj_com-product_id = '10000608'.
*ls_refobj_com-guid = '4C43086918AE56A9E1000000AC1447B6' .
ls_refobj_com-mode = 'A' .
ls_refobj_com-main_object = 'X' .
APPEND ls_refobj_com TO lt_refobj_com.
ls_crmt_srv_osset_com1-refobject = lt_refobj_com.
APPEND ls_crmt_srv_osset_com1 TO lt_crmt_srv_osset_comt1.
ls_service_os-osset = lt_crmt_srv_osset_comt1.
APPEND ls_service_os TO lt_service_os.
ls_input_field-ref_handle = '0000000000' .
ls_input_field-ref_guid   = '4C43086918AE56A9E1000000AC1447B6' .
ls_input_field-ref_kind = 'A' .
ls_input_field-objectname = 'SERVICE_OS' .
ls_field_names-fieldname = 'IB_INSTANCE' .
APPEND ls_field_names TO lt_field_names.
APPEND ls_input_field TO lt_input_field.
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
EXPORTING
    it_service_os   = lt_service_os
CHANGING
    ct_input_fields = lt_input_field.
*CALL FUNCTION 'CRM_REFOBJ_MAINTAIN_OW'
* EXPORTING
*    it_refobj_com          = lt_refobj_com
**   IV_EXTERNAL_CALL       = FALSE
* CHANGING
*    ct_input_field         = lt_input_field
** EXCEPTIONS
**   ERROR_OCCURRED         = 1
**   OTHERS                 = 2
*IF sy-subrc <> 0.
** MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
**         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
*ENDIF.
DATA: lt_obj TYPE crmt_object_guid_tab,
      lv_obj TYPE crmt_object_guid.
lv_obj = '4C43086918AE56A9E1000000AC1447B6' .
APPEND lv_obj TO lt_obj.
CALL FUNCTION 'CRM_ORDER_SAVE'
EXPORTING
    it_objects_to_save         = lt_obj
*   IV_UPDATE_TASK_LOCAL       = FALSE
*   IV_SAVE_FRAME_LOG          = FALSE
*   IV_NO_BDOC_SEND            = FALSE
*   IT_ACTIVE_SWITCH           =
* IMPORTING
*   ET_SAVED_OBJECTS           =
*   ET_EXCEPTION               =
*   ET_OBJECTS_NOT_SAVED       =
* CHANGING
*   CV_LOG_HANDLE              =
* EXCEPTIONS
*   DOCUMENT_NOT_SAVED         = 1
*   OTHERS                     = 2
IF sy-subrc <> 0.
* MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
*         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
* EXPORTING
*   WAIT          =
* IMPORTING
*   RETURN        =
COMMIT WORK.
Please let me know, where I made mistake?
Sushant
Edited by: Sushantbm on Aug 9, 2010 8:15 AM
Edited by: Sushantbm on Aug 9, 2010 8:17 AM

has anybody worked on adding referene objects to compliants programmatically?
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Sushant

MIRO - Vendor not changed after change Reference Document Category option

Hi,
When are doing MIRO, under PO referance tab --> Reference Document Category --> select Purchase order / Schedulling Agreement option and enter PO number there, then it's line item shows. Other thing is that Vendor of that PO (XYZ) should show in the screen.
My problem is that when we are changing the Purchase order / Schedulling Agreement option to Delivery Note, the vendor remains same...means same as PO Vendor (XYZ).
Note: - Same problem in the changing the Delivery Note option to Purchase order / Schedulling Agreement.
please help...
Regards...

We are using ECC 6.0 and we have this functionality.
I want to clear you that this is happening is some cases not in all.. Most of the cases, it automatically changed the Vendor data...
plz. tell now...
Edited by: @ABAP@ on Aug 27, 2009 4:18 PM

How to use xsl document() function with LiveCycle XSLT processor

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I would like to use LiveCycle XSLT processor to merge xml documents by using the xsl document() function.
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Hello Steve,
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I must rephrase my problem, have question what is the function of the Reference document portion in QM01?
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Edited by: Ryan Lazaro on Jul 31, 2008 8:23 AM
Edited by: Ryan Lazaro on Jul 31, 2008 10:02 AM
Edited by: Ryan Lazaro on Aug 1, 2008 5:17 AM

Dear Ryan lazaro,
Go to QM02
1] In the Menu Notification>Function>Deletion Flag>Deslect and save
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2] Reference Notification is only for your reference while creating notification.
Ex: If youwant to create Q2 Notification, you can put the same type of notification number and you can copy the fields where you can save the time.
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Reference Document required

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Hi,
Did you implement PS module in your system? How were your project stocks reserved?
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Secondary XML source via document() function

Has anyone used the XSLT document function in an XSL-FO template where the file is an URL. We are trying to do this to get extra information for the PO output in an EBS installation without horrible customisations
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Variable Declaration
==================
<xsl:variable name="news" select="document('http://rss.news.yahoo.com/rss/topstories')"/>
Value
========================
<?$news/rss/channel/title?>
regards
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Reference Document

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Thanks,
Rahul Jain

Kin,
Yeah, I'm anxiously awaiting the reference document too. But
kudos on the excellent data framework overview document that really
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Hi Rajendra,
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The XBLNR is the invoice number. So for all the posting there should be an invoice number sooner or later.
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Reference Document Functionality - Complaints

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