Reflection function is not working, unable to click on it at all. Need help! Setting problem?

Hi all, I seek for your kind expertise advise on my Keynote. Once I've chosen a slide to open, any type of slide at all, my Reflection button or function is unable to be clicked on to perform that function. However, Shadow function facing no problem.
I can see the Reflection button but it's blurred like not allowing me to click on it at all. Is this cause by some software problem? Or setting problem? iWork has just being installed.
Appreciate your expert advice and help!

Thanks Kelly... That's very helpful. Appreciate that very much!
By the way, if I may ask further, do you know how to how to make the animation like Steve Jobs did during his presentation on Ipad or Ipad2 where the "word" will drop from top onto the centre of the slide with effect or sort of like smoke or dust floating off and dissolved at both sides of the "word"?
Will be more than grateful to be hear from again! Cheers and thanks again.

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