Refund on unused subscription after FormsCentral retires

Hi,
after FormsCentral has been retired, does it mean we no longer have access to all the submitted form results?
And would our subscription be automatically cancelled and a refund processed for the unused portion?
This is really inconvenient.

Hi geraldine_w,
The Important Dates section is in this document talks about the phases of the FormsCentral transition, and what will be available when: End of support | Adobe FormsCentral.
Essentially, you'll be able to collect data up until June 22, and download collected data until the service is retired on July 28.
This document describes how billing will be handled going forward: How will billing work for my current FormsCentral subscription?
Best,
Sara

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  • Exchange unused ink after purchasing new computer

    On Jun 30, 2014, at 2:39 PM, Mary [edited email by Moderator]> wrote:
    Please see attached e-mail below.
    I have recently bought a new 8610 Officejet Pro printer to replace my former HP 4610 Printer which failed after 15 months.
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    Mary [edited last name]
    On Jun 29, 2014, at 8:37 AM, HP Home & Home Office Store <[email protected]> wrote:
    Dear Mary,
    Thank you for contacting the HP Home & Home Office Store.
    After reading your email, I understand the following:
    You recently bought an HP 564 2-pack Black Ink Cartridges and HP 564 Combo-pack.
    However, the HP Officejet 4620 printer is no longer working and you have replaced it with a new HP Officejet Pro 8610 e-All-in-One Printer.
    You would like to know if the unopened ink cartridges can be returned and exchanged with ink cartridges that your new printer takes.
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    First of all, I would like to thank you for choosing HP as your partner in your printing needs, Mary.
    I am really sorry to know about the difficulties that you had with your previous printer. I am glad that you have informed us about your concern so that we can provide the assistance that you need.
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    I hope I have answered your questions with the correct amount of detail that you were looking for, Mary. If I misunderstood anything or did not cover your questions completely, please write back and clarify exactly what I missed. We will do our best to respond with the answer.
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    Please allow me to let you know about the best place to purchase any future ink supplies. Here at the HP Home and Home Office Store, we can exchange defective ink and toner for up to one year from the date of purchase. Plus, we have our own loyalty program called 'My Print Rewards'. You get exclusive offers right away on HP ink and paper, and after one qualifying order of $30 or more, you can save 10% off, which will stay that way for the rest of the year. As always, you get free next day shipping to your door on all original HP supplies. It is free! Please refer to the link below to sign up.
    http://www.shopping.hp.com/en_US/home-office/-/my-print-rewards/Start
    Don't forget to subscribe to our e-newsletter where you will receive new product info, coupons and other promotions. The subscription is free:
    www.shopping.hp.com/webapp/shopping/newsletter.do?destPage=news_sub
    Customer Satisfaction is our store's top priority. Please tell us about your email experience today. To participate, please click on our Customer Satisfaction Survey link below.
    Thank you for shopping at the HP Home & Home Office Store.
    Regards,
    Abby R.
    E-Mail/Chat Representative
    HP Home and Home Office Store
    Tell us about this Email experience so that we can make improvements!
    Please complete our Customer Satisfaction survey.
    *Prices, promotions and availability are subject to change. Orders may be subject to applicable sales tax, shipping and handling charges.
    --- Original Message ---
    From: "[email edited by Moderator]>
    Received: 6/29/14 12:26:39 AM SGT
    To: HP Home & Home Office Store <[email protected]>
    Subject: Order or Credit Status
    Name: Mary[edited]
    Phone Number: [phone number edited by Moderator]
    Order Number:
    Feedback: I recently bought HP 564 2pack Black ink and HP 564 Combo for my HP Officejet 4620 which I purchased on 3/12/13. This Hp printer stopped printing in June of 2014 and I was advised by Microcenter, Cambridge, Ma. that the 4620 was not repairable. I purchased a new HP printer (8610) on 6/12/14. I now obviously need different ink and I still have unopened HP 564 2 pack Black ink and HP Combo Creative Pack. I would like to return these unopened inks in exchange for the ink cartridges for my new printer. I am aware of your 21 day limit on ink returns, but since your HP 4620 printer failed after 15 months, I believe credit for the unused ink is the least that HP can do in an effort to provide good customer care.
    ------ Please do not remove your unique tracking number! ------
    <<#904129-1492117#>>

    I have an unopened box of ink cartridges that my Mom bought for me awhile back. It is a 564 Combo Pack - Cyan, Magenta and Yellow. I recently moved to a new house and in the chaos, I couldn't find it until the other day when I unpacked a certain box.  I kind of stumbled upon it. Anyway, I wanted to know how to return it for a refund or use it for credit for the printer I do have.
    My mom knew that I might be getting a new printer and she wanted to surprise me. But, I kept the same printer, but downloaded the drivers I needed to still use my older printer which was working very well. So she sent me them by mistake and now that I have found them, I wish to get a refund or credit towards future ink purchases? Please let me know what I can and cannot do.          Thanks,  Mark

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