Refund or solutions for eBooks

I bought a couple of books in the iTunes store without realizing you couldn't read them in iTunes (I can't tell if it was a huge fail on my part or just Apple being a *****. I'm guessing both.), and I only have a iPod classic. I tried opening the files in Adobe Digital Editions, but it just came up as blank pages (Is this a tech issue in Adobe or is it just that the files don't work on there?).
Is there any way I can get a refund or maybe convert the files so I can view them?
Also, I can't download anything huge atm ie fat programs that might be able to convert my files.

Conversion is not possible due to the copy protection on the books, and iBooks can be read only on an iOS device at present. The Terms of Sale for the iTunes Store say that all sales are final, and it says clearly on each book's page that iBooks can only be viewed on an iOS device, so your chances of getting a refund are not good, but you can ask. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

I have my Adobe ID and the Adobe Digital Editions. But when I download an EPUB-ebook, I don´t see the ebook or "My Digital Editions-Bibliothek".What is the solution for this problem?

@I have my Adobe ID and the Adobe Digital Editions. But when I download an EPUB-ebook, I don´t see the ebook or "My Digital Editions-Bibliothek".What is the solution for this problem?

how can we solve the problem?
I have my adob.e ID, downloaded Adobe Digital Editions.
Whren I download EPUB-ebooks and want to use
Digital Editions, nothing happens and appears!??
Please give me a short feedback and help

How do I delete a book purchased for ebooks through Apple iTunes

My son took my ipad on vacation and purchased inappropriate books for ebooks through Apple itunes, these books need to be removed, ASAP. How do I remove these books? When I open my apple account they do not show up, when it open the ebooks account they are there. Gotta get them removed. I contacted book bud & ebooks, both told me I needed to contact the download engine....since I'm usually asked for iTunes password and/or apple password is why I'm asking. Could somebody please help me. Thank you.

If they are ibooks purchased from the iTunes ibookstore then though purchases are considered final you can try the 'report a problem' link on the account's purchase history to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Airport Extreme with NTFS external HD solutions for both Mac and Windows

I recently bought an apple extreme when friends who have them say you can shared both printers and external harddrives really easily. However, it seems I am unable to share my many NTFS harddrives. I see after searching forums that it does not support NTFS but does FAT32.
One day I will convert all my home laptops to mac's but at the moment I am using XP and Vista for the time being so converting them to the apple format is not an option.
The problem i have is that if I convert them to FAT32 then I will only be be to have ISO's that are less than 2gig in size, an only be able to format up to 30 gig. If I have a 500 gig disk I'll be left with 470 gig of wasted space that cannot be used.
Can anyone suggest a good solution for me? perhaps someone has worked out how to format FAT32 greater than 30gb. or perhaps there is another disk format that would be better to use and can be read/write from XP/Vista PC as well as being recognised by Airport extreme. Any help would be good as I am reluctant to get a refund on it, but will have to if I can get it to work with large files/partitions.

I think I answered my own question. I found this on the web:
http://www.ridgecrop.demon.co.uk/index.htm?fat32format.htm
Seems to suggest that using this third party exe to format it instead of windows inbuilt one will allow for partitions greater than 32GB. So this looks the way to go. And the 2GB limit per file is just for FAT16 not FAT32 apparently, but even if it is I only have a few iso/video files bigger than 2 gig so will just use a splitter on them.
Hope this is useful to someone else

Providing DRC solution for ATMs in the enterprise network

Hi all,
I am looking for ideas on how to provide a Disaster Recovery solution for thousands of ATMs (Automated Teller Machine) deployed in the bank enterprise network. The solution should consider
the following facts:-
1.- Having the ATMs switch the connection to the Server at DRC shouldn't be automatic. This situation might last for the next few years until DRC becomes mirror image of primary data center.
2.- The ATM servers at the primary and disaster recovery center is single server equipped with high availability (Tandem). I mean to say, there is no SLBs invloved in the connection
3.- The application running on the ATMs is calling the ATM Server by hardcoded IP address in the application. The bank is willing to visit the ATMs to change once and forever.
I see source natting as the most appropriate solution, however your opanion and expertise are appreciated.
Thanks
Sami

Sami,
what kind of solution are you looking for ?
Is the concern the connection from ATM to central location ?
Or is it a concern about the server at the central location ?
For connection issues, I don't see any other solution than providing multiple lines.
If the concern is the single server, you could have a loadbalancer somewhere in your network.
The loadbalancer can use probes to check the health of the server.
If the primary fails, or is unreachable, you can automatically redirect the traffic to the standby.
ATM machines will point to the virtual ip (you could reuse the current ip and assign a new one to the servers).
Not sure where to place the loadbalancer without a better idea of the problem to solve and the network.
Gilles.

I wonder to know what is the enterprise solution for windows and application event log management and analyzer

Hi
I wonder to know what is the enterprise solution for windows and application event log management and analyzer.
I have recently research and find two application that seems to be profession ,1-manageengine eventlog analyzer, 2- Solarwinds LEM(Solarwind Log & Event Manager).
I Want to know the point of view of Microsoft expert and give me their experience and solutions.
thanks in advance.

Consider MS System Center 2012.
Rgds

Small Office Network Solution for Final Cut Server - Proxy Storage Etc.

Hi,
I haven't been able to find any answers for this question by googling, So I would love if anyone here had some advice. I have the 10 License version of Final Cut Studio with 5 clients at the moment. I would like to set-up our office in the most effective way, however we are a non-profit organization, so we are working with a limited budget.
My question is, does anyone know of any networking solutions for Proxy Storage and Media storage, that wont bottleneck, but is not as high budget/high tech as using an Xserve/XSan system?
Right now we would be looking at running Final Cut Server off of our 24inch Intel IMac (Going to beef up the RAM). We have a Gigabit Switch, 4 more intel machines running final Cut pro, and a direct attached Drobo for Media Storage. I know this is not an Ideal set-up, but it's what I have to work with right now. So, I'm looking for any kinds of tips and tricks to make this set-up work for us, and am looking at purchasing either a Network Attached or iscsI storage system for the Proxy Storage.
I hope this is a decent description of my situation, and would love some advice.
Thanks Very Much,
MacNomad

Hi,
I haven't been able to find any answers for this question by googling, So I would love if anyone here had some advice. I have the 10 License version of Final Cut Studio with 5 clients at the moment. I would like to set-up our office in the most effective way, however we are a non-profit organization, so we are working with a limited budget.
My question is, does anyone know of any networking solutions for Proxy Storage and Media storage, that wont bottleneck, but is not as high budget/high tech as using an Xserve/XSan system?
Right now we would be looking at running Final Cut Server off of our 24inch Intel IMac (Going to beef up the RAM). We have a Gigabit Switch, 4 more intel machines running final Cut pro, and a direct attached Drobo for Media Storage. I know this is not an Ideal set-up, but it's what I have to work with right now. So, I'm looking for any kinds of tips and tricks to make this set-up work for us, and am looking at purchasing either a Network Attached or iscsI storage system for the Proxy Storage.
I hope this is a decent description of my situation, and would love some advice.
Thanks Very Much,
MacNomad

HP Solutions for Install Errors for HP Officejet 6500

I recently purchased a new laptop with Windows 7 operating system. My printer is 2 years old. Windows 7 located and initially installed the printer. It worked fine at first, but after I changed the black ink cartridge, the printer would no longer print in black. Pages come through, sounds like they are printing, but they are blank or with some color (depending on the document). I have downloaded HP's install of this printer's software (took over 3 hours), seemed fine, but now it's back to no black print. I have tried to reinstall (again), but it gets stuck installing the wireless. HP sent Solutions for install, icon. Suggests disconnecting and shutting printer, modem, and computer down, then using printer install CD and reload. I have the CD, but it doesn't work with Windows 7. What to do?

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Solution for scanning multiple pages from inside the form6i/10g

Hi All,
I need to scan multiple pages from Oracle forms (6i/10g) using a scanner which is scanning multiple pages per minute. Can any one post a solution for me.
Hafeez

here are the two ways I use to scan images.
1) if the image is a single TIF image then d2kwutil can upload the image into a BLOB field on the database (but it is limited to only SINGLE-page TIFs).
2) if the image is a single or multi-page PDF, then your forms client must copy the image to a filesystem location known by the database (where the filesystem location is a directory on the database), and then the database can import the image into a BLOB field within the database.
either solutions work pretty fast for me (<10 seconds per image)
Chris

Solution for: no audio in time line - conforming issues - unspecified error occurred

these are all the same issue and i have the solution for it.
Adobe has once again let down the non professional user but ignoring this bug. They have also deleted alot of my other posts on the adobe forums.. perhaps so you cannot receive help from me?? who freakin knows..
b Problem:
you import your footage and there is no audio in the time line. you see the audio clip there but no information in it. some people say its because of MPEG format but MPEG files works fine in Windows Movie Maker, Ulead, Pinnacle, Sony Vegas.. etc...
let it be known that its an Adobe Premiere issue.
b Solution:
b step 1:
close adobe premiere
b step 2:
open My Computer and go to tools at the top. From the drop down menu go to folder options. In folder options click the view tab. In the advanced settings section where it says 'Hidden files and folders' make sure 'show hidden files and folders' is selected.
b step 3:
open My computer and go to c:\ drive > Documents and settings. Now click into your user name (NOT 'All users') in my case its 'proGamer'. Now click into 'Application Data' > 'Adobe' > 'common' > 'Media Cache Files'.
b step 4:
in this folder find the files you were just trying to import by searching the name. in my case its file: 20081217030338. you will now see 3 different file types with the same file name you were importing: CFA, PEK, MPGINDEX. delete them all!
b step 5:
go back and open adobe premiere, open up your project again and it will automatically recreate those files you just deleted. hopefully correctly.
b NOTE:
If this hasn't worked then open your adobe premiere project, clear all trace of the files with no audio and start again from step 1. then after step 5 just import the files back into your project.
This has proved to work with every file i've imported that had the audio not conformed.
b your second option:
simply play your clip in WMV or VLC or what ever player you use and record the audio in real time in stereo by using some music editing like cubase or logic audio. you can also use something more friendly like 'recordpad' found here: http://www.nch.com.au/recordpad/screenshots.html now you can buy it from these guys or get it how ever else you like
lemme know how u go

dmd,
I've read plenty of places that they know about the bug and are going to fix it. Will from Adobe said so in a few older posts. It's also listed as an issue in the 4.0.1 readme.
I agree that this is the most screwed up Adobe release ever but I doubt they're deleting your posts to hide it. Never know though.....
"Adobe has once again let down the non professional user but ignoring this bug" I actually wish Adobe would forget the consumers and make Premiere Pro more friendly to professionals. Dozens of multimillion dollar movies have been edited with Avid and Final Cut over the past few years. Adobe doesn't put forth any effort make Premiere a pro application. Because they pander to the consumers and prosumers they end up messing up the product for everybody.
Premiere Elements is for consumers, Premiere Pro should be for the 'Pros'

Is there a solution for Higher Ed Computer Labs?

I am an instructional Technician for the Photography Department at a Community College. We currently purchase and use the Creative Suite 6 Design & Web Premium here in the Photography, Graphics and Journalism departments. We have over 150 Macintosh computers licensed with your product and we are very interested in the Creative Cloud.
Currently we purchase the licenses for all of our student and faculty computers, we are hoping that you will be developing an education solution for computer labs like ours.
What we would like to see is an arrangement that would allow our students to subscribe to the Creative Cloud for a three-month period that would be paid for prior to the first day of classes. This would avoid classroom disruptions from students failing to pay if the subscription was on a month-to-month basis.
While I understand that the current Student and Teacher edition at $19.95 is a limited promotion, a price of $20–$25 per month or $75 for a three-month period would be less than the cost of a textbook and could be easily charged as a class fee.
A potential problem is that students sometimes do not use the same computer all the time. If students are taking multiple classes in different labs, they need to be able to access the programs on several computers. I am currently subscribed to the free trial month and my impression is that the subscription is dependent on logging in with an Adobe ID. If this is the case, students should be able to use this log in to access the software they need on whatever computer they are at as long as they have an active (paid) login, and are not logged in on another computer.
As it is everywhere in education, our program budgets are tight. The Creative Cloud would allow us to save a significant amount of funds while still offering the most current technology to our students and faculty. The ability to access any software we need and allowing students the ability to access the programs at school and at home will empower both our faculty and students. Additionally, the availability of cloud storage will allow students to work on files at home and at school seamlessly.
I am making several assumptions:
Pricing –
Student and faculty pricing will be available.
A price will be established for a three-month period to facilitate a college semester.
Access –
Students will be able to access the programs on more than one lab computer.
Is access controlled by logging in with an Adobe ID?
Once the software has been installed on a computer, will any student with an Adobe ID be able to access it?
We are hoping to be able to implement this by next fall, so I am anticipating that these details will be worked out before then.

Great to know this I will be sharing it with my professors also. To have the "team" version would be great! Many problems occur for students with portable storage units. The worst is forgetting to download a project and take it with you. which really hurts our timing on a project to completion. Also as the projects grow in size we can end up with storage issues as some files are very large. This sounds like a grand solution.
Thank you for answering my question earlier Mr. Rice. Now I need to get back to my assignments. bye.

TS3297 "iTunes was unable to load data class information from Sync Services." What is this solution for the new phone to sync up with my iTunes acct?

"iTunes was unable to load data class information from Sync Services." What is this solution for this new phone to sync up with my iTunes acct?

Hi tadhunt,
Here is an article that directly addresses that error message:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/ts2690
I hope this helps!
- Ari

Want robust solution for alternating row color, resetting every group

I would like a solution for displaying an alternating row color for my detail rows that resets every group, so that row 1 is always gray.
Our Crystal designer provided this code to me:
@rowcnt formula, suppressed, placed in Detail row:
Shared numbervar rowcnt;
rowcnt := rowcnt + 1;
@resetrowcnt, suppressed, placed in Group row:
Shared numbervar rowcnt;
rowcnt := 0;
Formatting formula, placed in Color in Detail > Section Expert:
Shared numbervar rowcnt;
if Remainder(rowcnt, 2) <> 0 then
color(241,241,241)
else
crWhite
This was working fine for me.
However, it is suddenly not working in one of my reports.
The report does happen to have two groups (rowcount.png).
When the report is run, all rows are colored (rowcount02.png).
This report was previously working fine! I'm not sure what changed.
In any case... surely there must be standard code to do this very standard formatting.
I would be very grateful if someone could post some robust code to accomplish the following:
REPORT DATA IN DETAIL ROW, ALTERNATE ROW BANDING:
- Data in Detail row displays alternating row colors
- Odd rows are always shaded, even rows not
- Banding resets every group / does not continue pattern from previous group
REPORT DATA IN GROUP ROW, ALTERNATE ROW BANDING:
Some of our reports place row data in a group row (just the way it happened).
If you could also modify your code in this case.
Thank you!

Hi Abhilash/Sastry, since I'm going to switch to Sastry's formulas, could you please confirm correctness of the following. I can't actually run this report, I can only provide it to our London office, bit of a lag for testing.
@resetrowcnt:
Whileprintingrecords;
Numbervar cnt:=0;
@rowcnt:
Whileprintingrecords;
if {HedgeDetails.StrategyID} <> previous({HedgeDetails.StrategyID}) and
{HedgeDetails.DealID} <> previous({HedgeDetails.DealID}) then
Numbervar cnt:=cnt+1;
Details section (Suppress):
not(OnFirstRecord) and
{HedgeDetails.StrategyID}=previous({HedgeDetails.StrategyID}) and
{HedgeDetails.DealID}=previous({HedgeDetails.DealID})
Please note: Suppress checkbox is selected AND the above formula is entered.
Details section (Color):
Whileprintingrecords;
Numbervar cnt;
if cnt mod 2 <> 0 Then color(241,241,241) else crwhite

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

I have installed 2010 microsoft office 2010 home and business version for my laptop,and i have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this que

I have installed 2010 Microsoft office 2010 home and business version for my laptop,and I have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this issue.
Regards
Raghavendar

Hi Raghavendar,
Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
1. In Outlook, click the File tab, click Options, and then click
Add-Ins.
2. Please take one of the following actions:
If the add-in is in the Inactive Application Add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
COM Add-ins, and then click Go.
b. Click to select the check box next to the add-in, and then click OK.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should be available when you create a new calendar item.
If the add-in is in the Disabled Application add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
Disabled Items, and then click Go.
b. Select the add-in, and then click Enable.
c. Restart Outlook, and then verify that the add-in is displayed in the
Add-ins dialog box.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should now be available when you create a new calendar item.
3. In Event Viewer, view the Application log to see whether an error was logged for Outlook, for Lync 2013, the Lync Meeting Add-in for Microsoft Office 2013.
Thanks,
Winnie Liang
TechNet Community Support

Refund or solutions for eBooks

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