Refurbishe​d tablet (4 mo old) battery is dead. HP tells me to buy a new tablet for $385. Help?
Took tablet to computer repair shop. Was told internal battery is dead and needs to be sent back to HP for replacement. HP says to buy new Tablet at $385. I asked what it will cost for replacement battery and twice was told to purchase new tablet.
This tablet is a refurbished one sent to be by HP 4 mo ago after I sent back my original tablet that wasn't working. A month after the 90 day warranty was up the battery went dead. HP told me they were sending me a 'new' tablet and when I questined that they said 'refurbished.' I asked for my money back and was told 'no.' Now they expect me to purchase another tablet? I don't think so. So I'm out my original tablet and the replacement refurbished 4 mo old tablet isn't working and HP won't even offer any type of repair. GREAT customer service!
Hi,
I'm not working for HP or any vendor. All of them will be out of business if they replaced all machines out of warranty. Do you own/have any business ?
Hope this makes sense.
BH
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