Regarding BI7 reports microsft version

Hi Folks,
If you are running reports in sap bi 7.0 which misrocost excel version is needed?
Its very urgent for me.
Thanks very much in advance?
Regards

Dear All,
Problem is remain same.
I run the reports in Portal BI 7.0
from the portal report there is a icon which is used to export into excel.For this i clicked on export into excel and it came perfectly and am using 2003 excel.
Where as my client using the microsoft office 97 version and he also able to run the reports in portal and while exporting the data into export excel.They are not getting the format correctly...
But they are telling that last couple of month they are getting correcyly in Excel 97 why dont this time?
Please suggest me do they need to do some settings from their end??
Its high importnaancey for me.......please help me with your ideas

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    Agent URL         : https://garmin.ucdavis.edu:3872/emd/main/
    Repository URL    : https://oracle-emrep1.ucdavis.edu:4904/empbs/upload
    Started at        : 2013-10-08 11:56:26
    Started by user   : oracle
    Last Reload       : (none)
    Last successful upload                       : (none)
    Last attempted upload                        : (none)
    Total Megabytes of XML files uploaded so far : 0
    Number of XML files pending upload           : 0
    Size of XML files pending upload(MB)         : 0
    Available disk space on upload filesystem    : 69.43%
    Collection Status                            : Collections enabled
    Heartbeat Status                             : OMS is unreachable [bad response]
    Last attempted heartbeat to OMS              : 2013-10-08 14:30:13
    Last successful heartbeat to OMS             : (none)
    Next scheduled heartbeat to OMS              : 2013-10-08 14:30:43
    Agent is Running and Ready
    and the upload fails with the error EMD upload error:full upload has failed: uploadXMLFiles skipped :: OMS version not checked yet. If this issue persists check trace files for ping to OMS related errors. (OMS_DOWN) which makes sense. Searching the web I found a number of suggestions including securing the agent, which I was able to do and resynching the agent from the console which I am *not* able to do as the agent and targets are not showing in the console.
    The targets.xml file on the agent host has one line -
    <Targets AGENT_TOKEN="CB22F0CA441C8CDECF3CA3ABA0D8C02C9AACFF98A41D653CFB2F41B7BC41EE0D"/>
    and I realize that is not at all a complete file. In the gcagent.log file I see ping errors -
    2013-10-08 14:29:43,596 [319:8C08BF97] INFO - attempting initial heartbeat
    2013-10-08 14:29:43,805 [319:8C08BF97] WARN - improper ping interval (EM_PING_NOTIF_RESPONSE: ERROR- Failed to update Target type Metadata)
    2013-10-08 14:29:43,810 [319:8C08BF97] WARN - Ping protocol error
    o.s.gcagent.ping.PingProtocolException [OMS sent an invalid response: "ERROR- Failed to update Target type Metadata"]
    The firewall is open and the agent is using the correct port and I am stumped. If anyone has any suggestions I would certainly appreciate them.
    Thank you.
    Bill Wagman

    Is this a newly installed agent?
    Did it work before? What has changed since it last worked?
    Anything in the emagent.trc file?
    $emctl upload
    EMD upload error: uploadXMLFiles skipped :: OMS
    version not checked yet..
    this is emctl status agent[dev01/AixAgentOracleHome/agent10g]$emctl status agent
    Oracle Enterprise Manager 10g Database Control Release 10.1.0.4
    Copyright (c) 1996, 2004 Oracle Corporation. All rights reserved.
    Agent Version : 10.1.0.4.0
    OMS Version : UnknownThe agent does not connect successfully with the OMS, no version there.

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