Reinstall itunes but Bonjour won't respond
I uninstalled ITunes because the new update wasn't able to load and when I tried to load it iTunes would go unresponsive and shut down. I accidentally deleted bonjour off my computer but I now have reinstalled it back onto my computer but when I try to install iTunes it says that bonjour was unresponsive and cancels the installation of iTunes. please help!!!!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Bonjour, won't install normally.
It may pay to temporarily disable your antivirus software during the install.
tt2
Similar Messages
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I bought an ipod for my mother for mothers day and when I went to put music on it, I had to update my itunes to do so. when I did, bonjour cme up with an error message and wanted me to find the path "bonjour.msi". I've tried uninstalling bonjour with no success. I've tried uninstalling itunes then re-installing itunes with no success. Is there anything I can do to fix this, because it's really getting on my nerves that I can't install a simple update without this message comming up. I've searched the net for ways to fix this, and none have worked. so any help would be great. Thanks.
when I went to put music on it, I had to update my itunes to do so. when I did, bonjour cme up with an error message and wanted me to find the path "bonjour.msi".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Logic does not see my hd omni as an input device. Any ideas? I've been told to reinstall logicpro - but apple won't let me because it says its already installed on this machine.
I'm having the same issue with a file called IMG_2353.MOV that was imported into iPhoto from my iPhone and also have to manually select the items to import (so the rogue file doesn't error everything out). I've tried using Image Capture to locate/delete the file directly from my iPhone, but even though I can SEE it in Image Capture, I can't delete it or anything. This is VERY frustrating! My friend/Apple guru's only suggestion was to backup my phone then restore it through iTunes. Risky but should do the trick. I'm too scared to try, though!
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I keep trying to install and reinstall itunes but keep getting apple application support not found...how do i fix this?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
tt2 -
just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?
iTunes & iPod Hints & Tips
iPod: Frequently Asked Questions -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
How can I remove me credit card from my account I already tried from iTunes but it won't give the option 2 remove it!
Go to Store > View My Account > Edit Purchase Info. Then just click "No credit card" and hit Okay, and it will remove all of the info. Good luck.
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I have an album that's in a playlist under a certain artist in itunes but it won't sync to that particular playlist or artist on my iPod touch. Yet on my ipod I can search for it under albums and its there, but still not there under that artist. what's the deal?
donna-jay-dee wrote:
I have a new ipod touch, 32GB, 4th gen. I tried to sync the 2,250 songs I have in itunes to the ipod, but it says I don't have enough space. This ipod is supposed to hold up to 7000 songs. I haven't put photos or anything else in this ipod. What am I missing?
What is the format of your songs? -
I had uninstalled iMovie 10 after it was updated and decided to reinstall it but it won't update, iMovie 10 update is stuck at installed in my App Store account. How do I get it the update to revert to uninstalled so I can re-update iMovie 10 to 10.0.1? iMovie 9.0.9 (iLife 11) is still installed and working.
What in particular didn't you like about Firefox 6?
You can undo a lot of changes, either via changing settings or prefs on the <b>about:config</b> page or via extensions.
*https://support.mozilla.com/kb/common-questions-after-updating-firefox
Do a clean reinstall of the version that you want to use.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
Itunes will no longer open with the error message MSVCR80.dII is missing from the computer, and I'm advised to reinstall itunes but that hasn't worked. What else can I try?
Thanks for your help
PippaClick here and follow the instructions.
(98708) -
I can´t syncronize my Iphone 5 with Itunes 11.1.5.5. The option looks like locked in the menu. I have tried reinstalling Itunes but this is not the solution. Actually my PC runs under Windows 8.1. and Iphone runs under IOS 7.1. Someone can help me, please?
It seems I have solved my own problem . . . well hopefully !! ;-)
I was using a 'non' Apple cable. When I swithced to using the stock cable that came with my iPhone, iTunes can now see that I have a 'Device' and identifies it correctly as my iPhone.
Hopefully this may help others . . . ?
Cheers,
Grant. -
My ipod is frozen and it tell me to connect to itunes but it won't connect becuase i have a passcode
well my ipod touch is frozen and it keeps on telling me to connect to itunes. I connected to itunes but it won't let me connect because i have a passcode. What should i do?
Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.
well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
okay follow:
1: click "start" on the status line on the buttom of your screen.
2: then click on "all Programs" and find "Accessories" and find the "command prompt"
3: Right click with your mouse "command prompt" and click on "run as administrator"
(as you has click'd on "run as administrator", "command prompt" should appear.)
4: when it appears you need to type this "netsh windsock reset"
5: wait for your computer to registrer the command you gave it, and restart your computer.
then erverything should be pretty much as good or better then new. -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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