Reinstalling Adobe Media Encoder

Adobe Media Encoder crashes on launch. It suggests I reinstall the application. I am using Creative Cloud and was wondering the best method for reinstalling. I can't seem to find an uninstaller and if I remove it from applications manually, it doesn't indicate it needs updating (in the updater) nor will it show as option to install in the application manager. I assume this is because it is considered a part of Premiere. Does this mean I need to uninstall all of Premiere? I would rather not... Any tips or suggestions welcomed. Thanks!
Patrick

download directly: http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Windows or http://www.adobe.com/support/downloads/product.jsp?product=160&platform=Mac

Similar Messages

How do I reinstall missing Adobe Media Encoder CS3 ?

I need some help here ??
When attempting to encode on Vista from Premiere 3.2 the Adobe Media Encode (AME) just goes off and hangs.
Looked for the error log which lives at
C:\Users\user\AppData\Roaming\Adobe\Adobe Media Encoder\4.0\AMEEncodingErrorLog.txt
Make sure you have view hidden files turned on to look for this file..
Ok the folder "Adobe Media Encoder" is not on my machine... It looks like the installation is FUBAR.
I check CS3 Master Collection distribution - I don't see a module for Adobe Media Encoder to reinstall.
So my question is . How do I reinstall the "Adobe Media Encoder" for the CS3 collection ?
Anybody have a clue as how to do this ?
How do I reinstall the Adobe Media Encoder CS3 ?

Mr Hunt...
I my view you're a wizzard with statute more than Merlin...
Here's what I found. Last time I shut down ProPre I was on a dual monitor.
I tossed my laptop in the car went to 2nd location.
Re-configured laptop for single monitor mode.
Upon starting up ProPre hammered encoding and the resulting screen opened ...... which I could not see.
PrePro DOES NOT sense hardware.... Dhaaaaaaaaa
Its stays stuck in dual monitor mode !!!!!
You need a second monitor to unstick it !!!!!
I was unable to set it back to single mode without the 2nd monitor !!!
Yahhoooo !!!! Its working again !!!!!
Dhaaaaaaa

Adobe Media Encoder reinstall?

I installed Flash CS4 a couple of days ago. Trying it out for the first time today. I went to import a video & got a message: "The required version of Adobe Media Encoder is not installed or the installation is damaged. Please reinstall."
I'm showing a Media Encoder CS4 folder under my Adobe folder, so I assume I've got the latest version installed, but it's a corrupt installation & I need to reinstall. My question is: do I need to redo the whole Flash CS4 installation? The reason I ask is that our IT provided me with multiple files for the install - there's ADBEFLPRCS4Win_LS1.exe. That's for the main install. But there's also a ADOBEFLPRCS4Win_Cont_LS1.exe. That's the added content file. I don't want to uninstall/reinstall Flash if I don't have to. Does anybody know if Media Encoder installs from the main Flash installation file, or from the added content installation file? Any help appreciated.

dasprink, I see NO ONE answered this question. I am in the same boat and was wondering what you figured out. I hate to uninstall/reinstall EVERYTHING in CS4 Design Premium just to find the stupid .exe for this program, but since I work with video in Flash....I don;t knwo that I have another choice. I thought about simply poppoing back in my installation DVD's, but I am afraid it will try to rewrite over everthing that's already installed and really screw things up. Anyway...what did you wind up doing?
Thanks in advance!

ERROR: DF024: Adobe Media Encoder CS6

I Have a 2012 Mac Pro running Mavericks. I started having issues with Premiere Pro after video card upgrade. I get the following error message when trying to reinstall CS6 Production Premium:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Media Encoder CS6 6.0.0.0 {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 309)
I backed up, and deleted all Production Premium applications; ran the CC sweep tool, and got the same error.
Can anyone recommend a fix, or point me in the direction of an Adobe tech for more answers?

Oké, the next steps will remove all Adobe folders from your system, so put's you in a clean state where you should have no issues re-installing. Please be sure you have settings saved as a backup. The locations below will only clean the Adobe applications.
1. Please remove all adobe software from the machine (use uninstall or use the clean-tool)
Steps see: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2. Remove by hand all still existing Adobe entries: http://helpx.adobe.com/x-productkb/global/delete-previously-installed-application-files.ht ml
~ Files / Folders ~
/Applications/Adobe*
/Applications/.AdobePatchFiles
/Applications/Utilities/Adobe*
/Library/Application Support/Adobe*
/Library/Application Support/FLEXnet Publisher/
/Library/Preferences/com.adobe*
/Library/Preferences/FLEXnet Publisher/
/Users/[user]/Library/Application Support/Adobe*
/Users/[user]/Library/Caches/Adobe*
/Users/[user]/Library/Caches/com.adobe*
/Users/[user]/Library/Preferences/Adobe*
/Users/[user]/Library/Preferences/com.adobe*
+ Please notice that the [user] library in above steps is hidden by default:
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
3. Re-install and update the software.
http://helpx.adobe.com/creative-cloud/help/install-apps.html see Update apps
Good luck!

Adobe Media Encoder for CS4 error Could not read from the source

Hello,
I get an error when I try to export from Premiere CS4. It doesn't matter how I export. Seems like an easy fix, but I can't figure it out. Any help is appreciated:
- Source File: C:\DOCUME~1\ARTWHI~1\LOCALS~1\Temp\extra and b roll.prproj
- Output File: E:\Living Accused Movie Transfers\video\Cindy at table.avi
- Preset Used: NTSC DV
- Video:
- Audio:
- Bitrate:
- Encoding Time: 16:10:34
1/21/2009 9:50:25 PM : Encoding Failed
Could not read from the source. Please check if it has moved or been
deleted.
Thank you
Art

When you attempt to encode media with Adobe Media Encoder CS4 on Windows, the following error message appears in the text file (AMEEncodingErrorLog.txt) that opens when you click the error icon: "Encoding Failed. Could not read from the source. Please check if it has moved or been deleted."
If it's that correct, you removed an earlier version of Adobe Premiere Pro or Adobe Creative Suite on the same computer.
Do one or both of the following solutions:
Solution 1: Create a shortcut to the Premiere Pro executable file, rename the shortcut to Premiere, and move the shortcut to C:\Program Files\Common Files\Adobe\dynamiclink.
Close all Adobe applications.
In Windows Explorer, navigate to C:\Program Files\Adobe\Adobe Premiere Pro CS4. (If you installed Premiere Pro CS4 in a location other than the default of C:\Program Files\Adobe, then navigate to your custom installation location.)
Right-click on Adobe Premiere Pro.exe (which might appear without the .exe extension) and choose Create Shortcut.
Rename the newly created shortcut to just Premiere.
Important: The name of the shortcut must be exactly Premiere with no other characters.
Open a second Windows Explorer window, and navigate to C:\Program Files\Common Files\Adobe\dynamiclink.
Move the Premiere shortcut that you created into the dynamiclink folder.
Solution 2: Remove and reinstall all Premiere Pro CS4 components or all Adobe Creative Suite 4 components.
Do one of the following:
Windows XP: Choose Start > Control Panel > Add or Remove Programs.
Windows Vista: Choose Start > Control Panel > Programs and Features.
In the list of installed programs, select Adobe Premiere Pro CS4, Adobe Creative Suite 4 Production Premium, or Adobe Creative Suite 4 Master Collection.
Click Change/Remove (Windows XP) or Uninstall (Windows Vista).
Follow the on-screen instructions to remove all components of Premiere Pro CS4 (including Adobe Encore CS4 and Adobe OnLocation CS4) or to remove all components of your edition of Adobe Creative Suite 4.
Re-install your Adobe software.

Adobe Media Encoder CS4 runtime error

I am wondering why I am getting a runtime error while
attempting to use Adobe Media Encoder CS4...As soon as I launch
Adobe Media Encoder CS4, it crashes I have installed and
reinstalled Flash a couple time, to see if this corrects the
problem, which it doesn't, and just last week it was working
fine...Does anybody have a ideal what is going on?

Don't know if this helps anyone else, bt the runtime errors i have been getting occur when I try to build and burn a blu-ray file. And they happen intermittently. In fact, on this project, I had burned several test blu-rays without difficulty. When I made one minor change on the penultimate version, and tried to burn again, the system crashed with a run time error. Then it crashed 9 more times over the course of the week.
Finally in frustration, I created an interim ISO file in Encore- ie in the build workstream, i selected burn an image file rather than burning a blu-ray disk. After this intermediate step completed, i then did a separate burn in encore but burned from the image file. No snags.
Not sure why but this program has trouble doing a sequence of activities. As it is, I already render and save the file before burning. Now I have another interim step to create an image file before burning.
In my next hardware change, I am going to switch to make Mac and Apple software. Enough of MS Windows and Adobe, the GM and Chrysler of the software industry. Hopefully what my friends tell me is true; that Apple stuff actually works.

Adobe Media Encoder stopped working in this project, works in others

Adobe Media Encoder just stopped working in my current project (in PPRO CS3). I'd output several MPEG2-DVD and Windows Media Files. Then I went to make one more MPEG2-DVD file, and when I clicked OK in AME, nothing happened. It should open a window to select where I want to put the file, and a few more options. No crash, no freeze, no error messages..and no output.
None of the AME formats work (WMF, Quicktime, etc). But other exports do work. I made my MPEG2-DVD file using Export to Encore.
I opened another project I'm working on, and AME does work in that project.
Back to my current project, and it still doesn't work.
I've rebooted, and uninstalled-reinstalled PP CS3.
Anyone fixed this? Thanks!

After some more playing, I discovered that the other sequences in this project do still export using AME. So I made a new sequence, copied all the media from the problem sequence into the new one, and it exports OK. I lose fairly extensive Encore chapter marking, but that's a minor problem. No way to "cut and paste" chapter markers, I don't suppose?
For curiosity value, if I make a duplicate of the problem sequence, all the media in the duplicate sequence has a red bar (unrendered) except for the parts that have already been rendered, which have a green bar. This is straight transferred DVCam media and shouldn't need rendering. If I add some new video to the sequence, it gets a red bar too. Bizarre. Oh, and it won't export.
I tried a few other tricks with the original problem sequence: delete all media, and replace with one new short clip; delete the chapter markers; shorten the work area bar to just a few seconds and try to export "work area only"; turn off tracks; deselect either audio or video in AME... nothing worked to make this sequence export.
I also tried making a whole new project, and importing this one into it. Nothing changes - the problem sequence still wont' export, a copy of it leaves all media "unrendered..." exact same trouble as the original project. But it was while playing with this new project that I discovered that my other sequences did export, leading me back to the original project. That should have been the first or second thing I checked. Brain-dead Sunday.
Conclusion: something corrupt in the sequence, but darned if I can figure out what. Not the media. Not the chapter markers. There's code in the sequence itself, and I guess that must be it.
Enough time wated on this project. Thanks, all!
Gary

Adobe Media Encoder CS4 error in elearning suite trial version

Hi there, I have a trial version of elearning suite 2.5 and I have the error "Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated. Please launch and activate that Adobe product before continuing to use Media Encoder". My searching points me to a full reinstall, but is there an easier fix? Currently running Mac OS 10.5.8. Thanks.

Any update on this?
I get WinFile.cpp-754 on CS4 and WinFile.cpp-785 on CS5 trying to encode the same AVI file.
I'm trying to load a 59.94 fps AVI file into PremierPro CS4 and need to convert it to something else (correct?)

Exporting in Adobe Media Encoder fails in CS4 after CS3 is removed.

There's an issue with Adobe Media Encoder in CS4 where encoding will fail after CS3 is uninstalled.
If you never had CS3 installed on your machine - no problem.
If you never had CS3 and CS4 installed at the same time - no problem.
If you had CS3 and CS4 installed concurrently, then uninstalled CS3 - Houston, you have a problem.
You will need to uninstall CS4 and then reinstall CS4.
The error message is:
Encoding Failed
Could not read from the source. Please check if it has moved or been deleted.
One more thing I forgot to mention, this is a Win-only issue.

>Does anyone understand this?
Simple:
1. Open a Windows Explorer window and navigate to the folder that contains "dynamiclinkmanager.exe"
2. Open a
second Windows Explorer window and navigate to the folder that contains "Premiere.exe"
3. Arrange the windows side by side.
4. Right-click on "Premiere.exe" and drag to the first explorer window, targeting between the files so as to avoid any specific file.
5. Release the right-hand mouse button.
6. Select "create shortcut here" from the pop-up menu.
Cheers
Eddie
PremiereProPedia (
RSS feed)
- Over 300 frequently answered questions
- Over 250 free tutorials
- Maintained by editors like
you
Forum FAQ

Long load times normal for Adobe Media Encoder from Premiere CS5?

When I export a sequence from Adobe Premiere CS5 using Adobe Media Encoder, the system freezes for several minutes before giving me the exporter screen. Then, when I've loaded my settings and clicked "export," the system again freezes for several minutes before beginning to encode. I'm using a system with an Intel I7 CPU 930 @ 2.80Ghz 2.80 Ghz., 24 GB of ram, Windows 7 Ultimate 64 bit operating system and an Nvidia quadro FX4800 graphics card.. Everything else is fast, but AME is slow. Is this normal? Should I reinstall AME?

Not sure what you mean about the process. From Premiere CS5, I click on "export" which brings up a menu. I select "media" from the menu which brings up the Adobe Media Encoder. I adjust my settings and click "export" from the bottom of the screen to immediately render the Premiere file. Clicking "Queue" would put the program into the AME Queue. Am I missing something? On the slowness issue, looks like I need to reinstall AME. I've been reluctant to do that, partially because I'm using some Matrox hardware and I'll have to reinstall the Matrox softare to populate the matrox settings into the media encoder. Looks like it may be worth it.
Thanks.

Could not complete the Render Video command because of a problem with Adobe Media Encoder.

So initially, my problem was solved, but it stopped working again. Same issue. I tried installing the media encoder app, but no luck please help!
Here's the original post:
Hello, I'm running a macbook pro retina, and previously I was able to render video with no issue, and now this is popping up. I've tried deleting and reinstalling photoshop, but it was not helpful. I would very much appreciate any help or guidance. Thanks!
Here's the error message I get:
Could not complete the Render Video command because of a problem with Adobe Media Encoder.
Here's the original thread: Could not complete the Render Video command because of a problem with Adobe Media Encoder.

Have you tried re-installing Photoshop?
Benjamin

Adobe Media Encoder CC 7.2.0.43 still crashes after beginning of encoding - bugs for months now!

Adobe Media Encoder CC 7.2.0.43 is still crashing after beginning of encoding! In my case this bug exists for months now and Adobe is not able to get rid of its own programming faults! The user pays a lot of money for the license and doesn't get a functioning software! I spent days to get a solution now, but NOTHING of your suggested help works!
This is my 'support' history beginning in AUGUST (!):
Sent: Thursday, August 15, 2013 ...
Subject: Bug Report
Product: Adobe Media Encoder
Product Version: CC
Operating System : Windows 7
OS version: Service P1
Concise problem statement: Steps to reproduce bug:
1. Go to Premiere Media Export
2. Stating Media Export Parameters for ME
3. Starting ME
4. Define video title and path
5. Start Media Encoder CC rendering
6. ME states 'Preview not available'
7. Rendering aborts after about 15 sec.
8. Media Encoder CC crashes, no matter which kind of video! Every time.
9. Direct 'Export' from Premiere CC is possible with all the same parameters, but CC AME crashes!
10. Also installed Premiere CS 6 Media Encoder WORKS without any problems, but not the CC Media Encoder!!
Expected results: Media Encoder CC WORKING. This is still my expected result as a paying customer!
My steps to solve these problems (with Adobe's help) were / are:
- Cleant every suggested media cashes.
- Tried to render the sequences also without audio.
- Tried to render as one pass.
- Even if I try just to export ONE simple standard SONY PMW EX1 mp4 file which should never cause problems it chrashes, also without audio.
- Also if I clean all preferences and caches before, EVERY file type crashes, no matter if I try to export a video or a still picture.
- This is not happening in Adobe AME CS6 with the same files, but in CC!! CS6 still renders reliably with preview, but CC crashes without being able to show any preview.
- Held the Shift key down while starting AME. This should reset preferences and so on...
- Deleted suggested "7.0" directories as described in other forum posts concerning this topic.
- Logged out of my CC account.
- Deinstalled and reinstalled PPro, After Effects, InDesign, Flash, using Adobe Creative Cloud Cleaner Tool. All is the newest version 7.2.
- Set GPU renderer to "Software Only". Some video cards have issues when GPU is set to "OpenCL" or "CUDA".
- Checked updates available for video driver. Latest is installed.
- Turned off "Enable Native Premiere Pro sequence import" in AME prefs.
- AMEEncodingErrorLog.txt doesn't have any content, not a single line.
NOTHING WORKED OR HELPED!
Windows Crash log: WER3A92.tmp.WERInternalMetadata.xml:
<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
    <OSVersionInformation>
        <WindowsNTVersion>6.1</WindowsNTVersion>
        <Build>7601 Service Pack 1</Build>
        <Product>(0x3): Windows 7 Home Premium</Product>
        <Edition>HomePremium</Edition>
        <BuildString>7601.18247.amd64fre.win7sp1_ ... private data erased here ...</BuildString>
        <Revision>1130</Revision>
        <Flavor>Multiprocessor Free</Flavor>
        <Architecture>X64</Architecture>
        <LCID>1031</LCID>
    </OSVersionInformation>
    <ParentProcessInformation>
        <ParentProcessId>9168</ParentProcessId>
        <ParentProcessPath>C:\Program Files\Adobe\Adobe Media Encoder CC\32\dynamiclinkmanager.exe</ParentProcessPath>
        <ParentProcessCmdLine>"C:\Program Files\Adobe\Adobe Media Encoder CC\32\dynamiclinkmanager.exe"</ParentProcessCmdLine>
    </ParentProcessInformation>
    <ProblemSignatures>
        <EventType>APPCRASH</EventType>
        <Parameter0>Adobe Media Encoder.exe</Parameter0>
        <Parameter1>7.2.0.43</Parameter1>
        <Parameter2>52a18991</Parameter2>
        <Parameter3>libmmd.dll</Parameter3>
        <Parameter4>12.0.12.2</Parameter4>
        <Parameter5>5073ba44</Parameter5>
        <Parameter6>c0000005</Parameter6>
        <Parameter7>00000000000bfd76</Parameter7>
    </ProblemSignatures>
    <DynamicSignatures>
        <Parameter1>6.1.7601.2.1.0.768.3</Parameter1>
        <Parameter2>1031</Parameter2>
        <Parameter22>4c50</Parameter22>
        <Parameter23>4c50fbaed87d7d2a6adc173c5da6a755</Parameter23>
        <Parameter24>28b8</Parameter24>
        <Parameter25>28b834131666732fe13a476b5fa8febe</Parameter25>
    </DynamicSignatures>
    <SystemInformation>
        <MID> ... private data erased here ... </MID>
        <MarkerFile>1043_ASUSTEK_G74SX_V20_WIN7</MarkerFile>
        <SystemManufacturer>ASUSTeK Computer Inc.</SystemManufacturer>
        <SystemProductName>G74Sx</SystemProductName>
        <BIOSVersion>G74Sx.203</BIOSVersion>
    </SystemInformation>
</WERReportMetadata>
Adobe team, I'm at my wits' end now and don't know how to continue. Can you help me?

https://www.youtube.com/watch?v=oJ0hz9JkLgM

Adobe Media Encoder CC constantly crashing during batch encodes

Hello!
We just made the big switch to Premiere Pro CC for our TV shows and now that it's time to finalize our first few episodes we are having some major problems batch exporting segments of the show. Sometimes it works, sometimes it works half way through the batch list then crashes, sometimes it crashes right away. There is no consistency, other than crashes are happening all the time. Here's what is happening:
• AME 7.2.0.43 (64-bit)
• Mac OS X 10.9.1 on 2x2.66 GHx 6-Core Intel Xeon, 40 GB 1333MHz DDR3 RAM
• Startup disk is SSD w/ 4GB free space (all footage is on external storage)
• Using Premiere Pro CC to export via AME.
• All recent updates insatlled as of 3/10/14.
The source footage is ProRes 422 720p 59.94 footage from AJA KiPros. Each project has 16 segments - these are individual sequences. There are 7 tracks of audio and 4-5 tracks of video in each. In addition to the video there are targa files that include the score bug, full screen graphics, etc (this is sports). There are also some Adoby Dynamic Link After Effects elements throughout.
Editing has been fairly crashless - however when I File > Export > Media and queue it up in AME, that's when the fun starts.
I can rarely get through an entire batch list - generally within a few files the preview window at the bottom shows that it has halted and nothing further will encode. There is no way to stop or close the program without force quitting. When I have tried to encode from Premiere Pro CC directly, it works, although it is much slower and will only do the one sequence at a time.
I have been trying to encode to two different formats from within AME:
1.) ProRes 422 720 59.94 (just like the source footage) with 4 channels of audio.
2.) ProRes 422 1080i29.97 with 4 channels of audio.
We have different broadcast partners so we need to deliver in these two difference specs. I get crashes regularly on both outputs.
Possibly unrelated but also weird - I've noticed that when AME starts this crashing cycle sometimes Premiere CC won't let me save anyome. The status bar comes up like it's going to save the project but it goes nowhere. I have to quit without saving. Weird.
Can anyone help me further troubleshoot? This is bordering near deal breaker to continue using this software if I have this much trouble when trying to get my project outputted. Thank you!

Agreed, I now have a project to GET OUT, and AME crashes consistently 1/3 into the render. It appears to halt all processing after (real time) 00:02:30
Am seriously considering uninstalling CC as I am beginning to find other issues in some apps, and going back to CS6/MC just so I can get work out. Durn it Adobe this is AWFUL!!
Alright, let's try to be constructive instead of throwing rocks... but the frustration level is high, and I have material on deadline. Let's get with this, guys...
What OS Win7, 64-bit
What version of AME/PPro (Please be specific by getting the full version number in the About Adobe Media Encoder screen) 8.2.0.54 Ppro: 8.2.0 (65)
When is it crashing (Again, the more detail here about where it was in the encoding process the better) roughly 1/3 into the sequence, always on exactly the same frame - tried replacing the clip with something different to see if it was a timeline error, and NO EFFECT.
What is your source (PPro project or media file (what kind?)) PPro
If the source if a PPro project, does it work when exporting directly from PPro? NO
What format are you exporting to? H.264, QT, WM, tried everything my client can play.
Do other formats work? MPEG2, QuickTime, etc? NO
Have you tried with GPU rendering on? How about turning it off by switching to Software-only mode? Mine doesn't have any choice, it's software-only.
Have you tried disabling Native Sequence Loading? (AME Preferences: General > Enable Native Sequence Loading) No effect
Other things I tried: uninstalling/reinstalling AME, setting cache to a fast local disk.

Adobe Media Encoder CC won't start if flash player plugin is installed

Few days ago I installed windows 8.1 pro on a brand new PC and I was having problem starting AME, clicking on icon simply doesn't sort any effect, the software didn't open. I tried starting it as administrator, deleting \AppData\Roaming\Adobe\Adobe Media Encoder\, reinstalling any CC program and even using AdobeCreativeCloudCleanerTool didn't solve the problem.
At the same time, I was having problem with flash player and firefox; it was just crashing at start, for example at the beginning of a youtube video. Even reinstalling the plugin or firefox itself won't resolve the issue. I resolved by disabling protected mode on flash and after that, the plugin works perfectly in firefox.
Going back to the AME problem, after a few tries, I managed to resolve it by doing this:
- uninstall Premiere pro and relative AME
- uninstall Creative Cloud app
- uninstall flash player plugin
- run AdobeCreativeCloudCleanerTool and clearing ALL the stuff
- install CC app
- install PP and relative AME
- NOT INSTALLING flash player plugin for firefox
Only by doing this, AME starts without any problem. Even after a couple of reboots, it starts nicely.
After that, I tried to reinstall flash player plugin for firefox. Just after install, with firefox still closed, i disabled the protected mode to avoid any crashes. And by this point, AME won't start anymore. By just installing the flash player plugin (without even let it crash once) AME doesn't start. The only thing that worked was to uninstall everything again, use the cleaner tool, reinstall CC and leaving firefox without the flash plugin. At this point AME starts without any problem. I tried again to reinstall flash plugin and voilà, again AME simply can't start.
What should i do to fix this? It sounds so stupid that i have to choose between flash plugin or AME, why they can't live togheter on my system? Maybe i just have to wait for an update (for firefox or flash) and see if it changes anything?
Here are some specs of my system, if it helps:
winows 8.1 pro x64 updated
16gb ram
Intel i7 3820
GeForce GTX 670
latest version of flash, CC and firefox
no plugins installed for any CC software
flash on internet explorer works well

I finally find out how to fix this.
With flash plugin installed and protected mode disabled, I also disabled hardware acceleration in flash plugin options. So I re-enabled protected mode and the plugin worked fine.
After that, I uninstalled everything from adobe, used cleaner tool and than reinstalled all the stuff. Now AME works fine.
Hope this fix will help someone.

Adobe Media Encoder CC 7.2.2 Update Update is not applicable. Error Code: U44M2P28

I have Adobe Media Encoder which is no longer launching or recognised by Adobe App Manager. How cool is that. Can't install trial version of AME. Get the above error when doing so.
Why did AME just stop working?
No updates to either OS or Adobe product....why oh why...I have to export for a SFX spot session & now I have to use Premiere Pro to do it & stop editing!
Any solutions welcome by those who've been through this before.
OSX MAvericks, MAC PRO 4,1 2X2.66, 24GB RAM, 256GB SSD, GTX670, GT12O, AJA LHI, ADOBE CC

Hi Rave
Thanks for that.
However I'm in the middle of a doco with tight deadlines for festival delivery & I can't afford to reinstall everything again at this point...ideally I'd like to remain on the same version of PPCC without upgrading (& so with it any number of new issues I haven't got time to deal with which would be the case if following your strategy). Better the devil you know & all that.
Can I delete apps using the cleaner tool & then reload 7.2.1 PPCC instead of the latest version? Is AME still working with this version of PPCC? Let me know the workflow & links if possible.
Thanks
S

Reinstalling Adobe Media Encoder

Similar Messages

Maybe you are looking for