Remote Desktop Admin 3.2 Freezes with Spinning Wheel

I have an Intel MacBook and Intel iMac, both with 10.5.1 installed. I use them to admin a classroom full of iMacs. After logging onto the computers today I noticed that I can not get Remote Desktop to function. Every time I open it I get the spinning color wheel that never stops. I can not do anything with it. I made sure I had the latest updates to the software. Still nothing. I reset my PRAM and Power manager. No Luck. I reinstalled the application. No luck. I manually removed everything emote desktop related and then reinstalled and still no luck. Anyone have any solution advice.

I am also having the same issue on 2 machines. A MacBook Pro and a MacPro. When I look in the console, this is what I see :
Dec 10 10:57:35 Hercule /Applications/Remote Desktop.app/Contents/MacOS/Remote Desktop: error connecting 61 Connection refused
Dec 10 10:57:35 Hercule /Applications/Remote Desktop.app/Contents/MacOS/Remote Desktop: unable to connect to agent - try again
Dec 10 10:57:36 Hercule /Applications/Remote Desktop.app/Contents/MacOS/Remote Desktop: AgentListenerThread messageSize bad 3892510720 67108864
Dec 10 10:57:36 Hercule /Applications/Remote Desktop.app/Contents/MacOS/Remote Desktop: AgentListenerThread messageSize bad 134217728 3892510720
Dec 10 10:57:36 Hercule /Applications/Remote Desktop.app/Contents/MacOS/Remote Desktop: AgentListenerThread messageSize bad 67108864 134217728
Dec 10 10:57:36 Hercule /Applications/Remote Desktop.app/Contents/MacOS/Remote Desktop: AgentListenerThread messageSize bad 3892510720 67108864
I have tried to do a clean install of the app in the MacPro, but I still get the same message. Lovely.
Mack

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Macbook air freezes with spinning wheel

So, my Macbook Air has suddenly started to freeze and leave me with the dreaded spinning wheel of death. Sometimes I get 10mins into a session, and sometimes the freezing will occur as soon as I log in. I have tried to log in in safe mode, but I also get the SWOD here as well! My details are as follows:
Problem description:
freezing with spinning wheel of death
EtreCheck version: 2.1.6 (109)
Report generated January 28, 2015 at 7:52:18 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
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Hardware Information: ℹ️
MacBook Air (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 239
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:23:49
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.42 GB (358.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
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Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
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Mac App Store and identified developers
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[loaded] com.adobe.fpsaud.plist [Support]
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Any assistance would be greatly appreciated!

When I say the freezing happened suddenly, I can recount to a few occasions over the past couple of weeks where I have been watching netflix and around halfway through the program I was watching, I'd get the SPWOD and need to do a hard reboot. The major issues started this morning which I can't link to the installation or update of any programs. I have managed to update to Yosemite today - however that hasn't fixed the problem. In saying this though, the system has been stable for around the last hour, but I've only opened Safari and no other programs.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

Migration should never be done with any Adobe program.
If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway.

13 in macbook pro (early to mid 2011) : after the update, computer freezes with spinning wheel every 30 seconds first with safari and now with all the applications. I don't have any programs installed and still had good enough memory on the RAM.

After the update of my 13 in mac book pro (early to mid 2011) , it freezes every 30 seconds with the spinning wheel and now it just freezes. Ive never had this problem until I recently updated. Also, I just checked now for available update ( which there was one), the update would process till the last step and it shows it cannot be expanded? Now my computer wont even restart (just have a grey screen with a cursor). Can someone please tell me what the heck is going on with my computer?
I also checked the memory and it showed available memory was over 1.5 GB. I dont have any programms installed and do not have backup yet ( dont really need it anyways)
Problems: first with spinning wheel every 30 seconds and now whole computer just freezes when I restart, it only shows grey screen after the starting sound or it takes about 8 to 10 minutes to restart.
This ALL happened right after the update with google chrome crashing. I know my apple care plan expired so I cant even go to genius bar. Do you guys know how much it would cost to get it fixed ? Or any recommendations I can do to fix this?

Try a smc reset:
http://support.apple.com/kb/HT3964

Computer freezing with spinning wheel -- Heroku??

Hi,
I'm having a couple of issues with my Mac desktop.
After it sits idle for more than an hour, it freezes. At first the mouse doesn't respond. Then, if I can get it moving, I get the spinning wheel that won't go away. I have to end up turning it off, then back on for it to work. I've had the computer for over 3 years and this just started happening about 2 weeks ago.
Yesterday I got an error message when using Safari -- "Heroku -- No app found". I have no idea what this means. Has something hijacked my computer? Strangely, I've been getting the same error message on my iPad lately! Could it have something to do with iCloud sharing information on both?? Sorry for the broad questions, but I'm pretty clueless when it comes to Mac's.
Any help would be greatly appreciated!!

This forum category is for Older iPods, so I'm not sure how your post ended up here. You may want to post another question, by going here first
https://discussions.apple.com/index.jspa
and selecting the appropriate forun category, such as your Mac model or Mac OS X version.
I would do two tests. Start up the Mac in Safe Mode
http://support.apple.com/kb/ht1564
Although some things will not work in Safe Mode, you can use Safari. Does this problem happen in Safe Mode? If it does not, there may be some system extension or background process running when you start up nornally, that is causing this problem.
To further narrow down the cause, start up normally and create a new user account in System Preferences Users & Groups pane. The new user account can be Admin or Standard. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, does this problem occur? If it does, the cause is likely to be at the system level. If does not, the cause is likely to be something that runs in the background, when you log in to your usual user account.
Doing these test will allow additional troubleshooting to be more focused.

X Server (10.3.9) GUI freezes with spinning wheel

I have a problem with the GUI interface on an eMac running OS X Server v10.3.9 (Build 7W98, Security Update 2006-006).
When I login locally (with any kind of user) it ever happens that the GUI freezes during common operations.
I noticed (or better, it seems) that the problem could be related to the spinning wheel used to graphically inform the user to wait while the operation is progressing. In fact, the GUI freezes (as well as the wheel movement) when I call windows or applications that start the wheel spinning. After less than a couple of seconds everything is frozen except the mouse pointer that, sometimes but not too often, becomes a spinning beach ball. Then it seems it doesn't happen anything more. Only one to ten times, the system restarts after 5 to 10 minutes.
NOTE WELL that even if the local user is frozen, the server services are working well, without any slowing down.
I can get out of the problem only if I login as root via ssh with another terminal and launch the classic "shutdown -r now" (of course, also switching off the eMac).
I've already tried either a permission repair with DiskUtility (booting the system via the original X Server DVD) and running DiskWarrior, but without any results.
I also tried to unplug the Ethernet RJ45 connector to isolate the unit from the network, but again, no way.
Any suggestion?
Thank you very much in advance.
Regards,
MrMars96
eMac Mac OS X (10.3.9)

Hi Jeff,
thank you for your post.
What do you consider common operations?
Browsing folders with Finder, running Software Update, DiskUtility, Server Admin and so on.
Can you keep the Activity monitor open and see if there
are any spikes?
Yes, I can keep the Activity Monitor open (it doesn't have the spinning wheel, and that's another reason I suspect on it or something related to it).
Sorry for my inexperience, unfortunately I don't know what "spikes" are. I'll surely look for some explanation.
Have you checked the logs?
Yes. As far as I saw, there isn't any important error. Have you perhaps any clue to which log should I inspect with big attention?
Most important, how much RAM do you have. I'd never try an
OS X Server with less than 2GB.
Only 512MB. It's a server for 3 people. Mainly for IMAP service and a light Joomla site (so apache+mysql) still work in progress.
The system worked well for more than a year and half (but Joomla has been installed for 3 months).
Thank you very much for any kind of support,
Michael

Imovie freezes with spinning wheel on macmini, recently installed lion

When using imovie I found that the spinning wheel is on constantly and then locks up, I've increased memory to 4Gb and only run one app at a time. Could this be anything to do with recent installation of Lion OS? Or something else even?

Try a smc reset:
http://support.apple.com/kb/HT3964

Flash problems in Safari 2.0.1 - freezes with spinning wheel

Safari is freezing up on many sites which have flash content on them. One of the sites I am having the most problems with is MySpace.com
I have the most up to date Flash player and Safari. Running 10.4.2

Hello Pady
You use the cd only when you need to repair the Disk also known as Disc repair. Please read the Directives in the posts carefully , so that you understand them & then apply.
To run Repair Disk permissions you go.> Utilites>Disk Utility pick your Hard Drive & pick Repair Disk Permissions, you can get info after @ the tool bar at the Info button there will be messages when it runs in the window on the Utility. Really though reread the links so that you understand. Also read as much as you can hear at Discussion, that is what I do.
Also make sure that when you post you go to the most pertinent, place to post, where you will get the most attention.
I need to get to sleep.
if you have Qs post.
Regards - Eme

Apple Remote Desktop admin update now won't open 3.5.1

So a few days ago I updated Apple Remote Desktop admin and now the program won't launch. It says that the admin version is not compatible with the client. I went to apple's software updater and it doesn't show that anything needs to be updated on the client side. Any suggestions?
Running on:
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Okay thanks, dragging the old app to the trash and logging into the app store did it. What threw me a bit is that it was asking for my credit card info in order to process the download. Evidently it only was doing this because it had an old card stored in the system. I don't THINK it charged me to download again .

HT5422 Different versions of Remote Desktop Admin 3.6.1

How do Remote Desktop Admin 3.6.1 from 24 Sept with Download ID SL1595 and 14.73 MB in size and another from 3 Dec labelled DL1570 and 14.75 MB in size differ? Perhaps this is a version labelling problem, the one from 3 Dec perhaps is actually 3.6.2? There's two separate support pages for the separate downloads, the titles are a little different with some juxtapositioning, "Apple Remote Desktop 3.6.1 Admin" and "Apple Remote Desktop Admin 3.6.1", respectively. My existing copy of Admin 3.6.1 only offers to update clients to Client 3.6.1; I installed Client 3.6.2 manually on the clients via downloading from the download page for it. Gonna wait on the Admin to see if Apple fixes this soon.

There's nothing to fix here. The newer 3.6.1 Admin updater only includes the latest 3.6.2 client software. This updates someone's system properly when they're coming from and Admin version prior to 3.6.1. If you already had Admin version 3.6.1 installed then then you'll be offered the 3.6.2 update on Lion systems. The update is not necessary for 10.8 - 10.8.2 as the only bug fixed was with iChat on Lion. Of course you can manually install the 3.6.2 client update on your Mountain Lion systems if you'd like.

Remote Desktop Admin 3.4

Hello
When upgrading my admin computer, I'd to buy a license of compatible version of Remote Desktop Admin, I mean 3.4.
I connect wo problem, however my remote keyboard is seen as a Qwerty keyboard.
Although I found many threads complaining with this, I haven't found any solution.
I cannot imagine to work like this ; passwords are impossible to enter.
Please, tell me someone know how to fix this ?

Probably get a reasoned response posting to the ARD forum: http://discussions.apple.com/forum.jspa?forumID=1007

Remote desktop admin 3.8

Is remote desktop admin for accessing my desktop from another device?

This update (1.1 and earlier currently) breaks screen sharing on OSX computers other than Yosemite. There is a bug in the software update.
They should have only updated Yosemite computers and not those still running earlier OSX versions.
There is an explanation on how to downgrade to 3.7 in another thread by UM-LinuxGuru:
"UM-LinuxGuruMar 24, 2015 1:09 PM Re: mavericks messages not screen sharing
Re: mavericks messages not screen sharingin response to David Vrooman
I happened to stumble across this issue. I loaded a test machine with a Mavericks 10.9.0 installer, then selected upgrades to see what would break it. It is RDC Update 3.8.2 v1.1. After spending time with AppleCare, they told me I might see a fix in a week. Right. I need a fix right now.
So, I used my 15 years of Linux diagnostic skills, and came up with a quick fix, which I will test further. I downloaded Apple Remote Desktop 3.7 Client . If you try to install it now, it will say, "Can't, newer already installed." Fine. goto /Library/CoreServices/, archive RemoteManagement, then put RemoteManagement in the trash (as admin), and empty the trash. Now run the 3.7 installer. I now have screen sharing again, while I wait for Apple's fix.
I will test updates 3.7.1 and 3.7.2 if I can find them."
Robert had a correction to this instruction:
"One correction: the path to the Remote Management folder is: /System/Library/CoreServices/ (not /Library/CoreServices/)"
Yosemite Messages Screen Sharing Broken?
The ARD client 3.7 solves screen sharing problems on non-Yosemite computers until they make the upgrade.

HT201068 I updated Remote Desktop Admin 3.8 and now my Time Capsule wireless connection is having.

I recently updated to Remote Desktop Admin 3.8 and since then, I have had issues with the wireless connection from my Time Capsule.
1) I reset modem and had no change. 2) I then plugged the ethernet directly into my Mac and the connection was great so it's not the service or modem.
3) I hard reset the TC and when it came back, the speed was good but went back down after a few minutes. 4) Plugged ethernet directly into Mac and again, the speed was great so it is definitely the TC.
Would love some help resolving this. Hoping I don't have to get a new wireless router. Maybe the TC is too old? I purchased it in 2009 or 2010/ Current version 7.6.4

Hey evebutterflies,
I see that you are having some connection issues with your Time Capsule. Are these issues only present when using Remote Desktop Admin 3.8? If so, you may need to review the information in the following article and see if this sheds some light on the issue:
Apple Remote Desktop: Troubleshooting Connection to Client Behind NAT Router
http://support.apple.com/kb/TA20780
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

HT201068 Updated Remote Desktop Admin 3.8 and now my Time Capsule wireless connection is slow

I recently updated to Remote Desktop Admin 3.8 and since then, I have had issues with the wireless connection from my Time Capsule.
1) I reset modem and had no change. 2) I then plugged the ethernet directly into my Mac and the connection was great so it's not the service or modem.
3) I hard reset the TC and when it came back, the speed was good but went back down after a few minutes. 4) Plugged ethernet directly into Mac and again, the speed was great so it is definitely the TC.
Would love some help resolving this. Hoping I don't have to get a new wireless router. Maybe the TC is too old? I purchased it in 2009 or 2010/ Current version 7.6.4

Most home routers running 24/7 are good for about 3years.. your TC has now managed to survive 6 years.. it is well and truly time for a replacement. Simple fact is, it should be dead by now.. so you are living on borrowed time whatever happens.
Why RDA would slow the wireless I am not sure..
Are you running Yosemite.. ?? I tend to point the finger at the OS rather than an application.. mind you if the amount of data going back and forth has increased.. what appears to be slower wireless might actually be something else.
Apple has reasonable wireless analyser built into the OS since mountain lion.. it is well worth using.
http://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/
I recommend doing a few things like short names, no spaces pure alphanumeric for everything in networks. Passwords also must comply. Apple made changes to network protocols since Mavericks but did not fix the names being recommended in the airport utility.. and still haven't which break their own rules.
And fix names for bands differently so you can force the connection.. plus setting channels.
However in a unit of that age.. it will have pretty weak 5ghz and that is what is important for high speed wireless.. Apple have hindered 2.4ghz since forever.

Software Update on New MBA lists Remote Desktop Admin 2.2 but fails

Using my new MacBook Air running Lion, when I run Software Update, it comes up with one item, Remote Desktop Admin Update 2.2, which is old software. I don't have any version of Remote Desktop Admin installed. If I try to do the update, it fails. Any idea what's causing this or how to resolve it? Thanks!

Several places to look for crude that may fool ur mac into thinking it's installed outside of the /applications dir which I assume you checked already, right?
in user/library/application support
in system/library/preferences
in system/library/applcation support/apple
Outside of cleaning up the files, you could try the ARD support forum also here.

Remote Desktop Admin 3.2 Freezes with Spinning Wheel

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