Remote Desktop Connection dropping

I have a RDC connection into a remote server that is on a VPN tunnel between 2 pixes.
When I have this access-list in it does not drop.
access-list 111 extended permit ip 10.10.128.0 255.255.255.0 192.9.20.0 255.255.255.0
but when I tried to tighten my access-list to
access-list 111 extended permit ip host 10.10.128.183 192.9.20.0 255.255.255.0 so that only 1 host can access the remote network the connection drops every couple of minutes and then re-establishes itself.
Any ideas?
Thanks.

Is access-list 111 used for the crypto map, or is it used for the ip access-group? If it's used for the crypto map, then did you change the access-list parameters on both sides of the tunnel?

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Remote Desktop Connection Drops when opening a large file or Transferring a large file

I am running a Dell R720 Windows 2008 R2 Server. When I open a Large PDF or transfer a large file to the server, the server drops the remote desktop connection. I do not see any errors and no events are reported. I can access the server via
iDRAC 7 enterprise and the server is still up and functioning properly; however, the remote desktop connection can only be restored after the server is rebooted. I have read the following article below do not see any conflicts.
http://support.microsoft.com/kb/2477133/en-us
That said, the issue happens when:
1. opening a large PDF
2. Using a UNC path to transfer a large file
3. Using Hyper-V to import a .VHD (another large file)
Any help is appreciated - Thanks in advance

Hi,
Thank you for posting in Windows Server Forum.
Does this issue facing for single user or multiple users?
Have you tried on other system? IS it, facing same issue.
From description it seems network issue, please check whether there is any drop for network connection or it works on low bandwidth. You need to see there is no loss from bandwidth perspective. There are other certain reason which can drop the connection or
performance as remote desktop works on many different points.
For try you can autotune disable and check with following command.
netsh interface tcp set global autotuning=disabled
To renable follow beneath command
netsh interface tcp set global autotuninglevel=normal
When you are remote desktop to the remote server, please set the connection speed accordingly to optimize performance and might it will resolve your case of dropping connection.
More information.
Announcing the Remote Desktop Protocol Performance Improvements in Windows Server 2008 R2 and Windows 7 white paper
http://blogs.msdn.com/b/rds/archive/2010/02/05/announcing-the-remote-desktop-protocol-performance-improvements-in-windows-server-2008-r2-and-windows-7-white-paper.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

Remote Desktop Connection keeps disconnecting

I have BT Hub 3 (recently upgraded to Broadband Unlimited at the end of Jan 2015).
Up until recently I was able to Remote Desktop into my work computer (via VPN tunnel) with no problems at all.
Around March 6th, I began to experience problems with the Remote Desktop Connect (RDP), in that it now makes an initial connection and then disconnects (typically within a few seconds, occasionally after a couple of minutes).
It will then cycle through a number of reconnection attempts, all with the same result, before it finally drops altogether with the message:
'The Remote Desktop Services Session has ended. Connection to the remote computer was lost, possibly to network connectivity problems'.
I have tried restoring both machines back to a date when i know the connection was working - no joy. I've also tried deleting an re-creating now VPN and RDP connections - no joy. I've researched online and tried various other things, but still have the same problem.
I've tried connecting using a laptop (via my wirelss connection) with the same result. My manager has RDP'd in from his home machines and has had no problem at all.
This leads me to consider whether the problem is with the router/BT Hub itself. I've tried the online diagnostic tools with no resolution to this problem.
Has anyone else experienced the same problem?

Oh well, I suppose that after more than 2 months of frustration with this issue, the BTCare Community is unable to help me.
I can be fairly sure that it's not my machine as it's also happened using a laptop, plus I've even reset my PC right back to its original factory state just to sure that nothing had become corrupted.
The network guys where I work have also looked at this and can find nothing at that end to cause this problem.
I've even borrowed another BT Hub and tried it through that - same problem.
So where does the answer lie? VPN issue? I've tried other VPN options - same problem. RDP problem? I've practically exhausted the list of suggested solutions that can be found by trawling the internet.
I even upgraded the broadband cable to replace the cheap old thing that has been working perfectly well in terms of broadband, again, to eliminate this as a possibility. Now I'm stumped.
To me, it looks like the problem lies between my router and the workplace network, i.e. a physical problem among the miles of lines connecting the two. Of course I don't want to shell out for a BT engineer to come out to investigate, so I thought that the combined wisdom of this community may have been able to help.
Sadly not.

Remote Desktop Connection for Mac - connection lost after a minute idle

Hi There,
I am trying to connect from a Macbook Pro to my work (XP) machine using the latest Remote Desktop Connection for Mac.
It used to work fine, and recently it has been dropping the connection if I've not been 'active' for a minute or so.
What is confusing is that it is not always like this. Some days, I can leave it inactive for hours over lunch etc, and I'll come back and it will be fine. And just the other day, in the morning it dropped me out ever minute or so I was inactive, and then the afternoon was fine, and the evening was troublsome again.
Our administrators had not changed anything during that time, nor had I changed anything on my XP machine at work, or my Mac at home.
I connect via a wireless connection.
These problems occur when running on battery and when plugged in.
Any thoughts?
Thanks,
ThreeIsles

Since RDC is not an Apple product, you should post your question on Microsoft's own forums for their Mac version of RDC:
http://www.officeformac.com/ProductForums/RemoteDesktopConnectionClient/

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I've got the firewall on the mac on.
Now what I can't work out is why it works when at work and not from home. I have been searching for ages and can't work this out - annoying as I am sure it is very simple!
One thing I can think of is that the first time others connect via PCs they have to download the connection manager from the company web site which installs a security certificate. However this is an .exe file so cannae work on the Mac.
Do all I need to do is ask the IT administrator to email me the certificate and drop it into the keychain?
Thanks in advance.

"Now what I can't work out is why it works when at work and not from home."
Probably because, if your work is smart, they have a firewall in place, blocking external access to the ports needed for use with RDC.

L7580 net printer driver disappearing in Win 7-62 after connecting with Remote Desktop Connection

I have an Officejet Pro L7580 connected via ethernet. I've been using the driver released from Jan 2010, and whenever I connect to my Windows 7 Ultimate 64 computer via Remote Desktop Connection, the printer drivers for both the printer and the fax disappear. I have to constantly run the "add a device" window to add the printers back again.
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OK after updating the Server and clients I am still having this issue :(
and just today after no sound problems for 6 days the sound dropped out on a couple of RDP sessions, yet the sound on the client itself worked fine when tested (minimise the RDP session).
It took the RDP sessions to be restarted to restore the sound within the session.
I have found similar (old) thread regarding this problem:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/958fd891-6f55-432b-8268-a326ac6b2b2e/sound-in-remote-desktop-session-stops-working
but no one has informed about if as solution was ever found.

T5325 Thin Clients losing remote desktop connection

My company just bought about 50 of these thin clients and they are setup to run an automatic remote desktop connection. I have the connection setup to auto start when the thin client is powered on and it just brings the user to a windows login screen. After they have logged in and leave their thin client to go on break sometimes it just brings them to a blank screen with an HP logo and the thin client has to be restarted to get back into the remote desktop, or I have to go into admin and restart the RDP connection. Any idea why this is happening? Is there a setting somewhere I need to change?
Any help would be great!

We are having this same issue and it is maddening. I have contacted HP on several occasions and I don't know if it is the language barrier or simple ignorance, but so far the issue is ongoing. I have looked high and low on the net and no one seems to be able to tell me why this is happening despite a number of plausible theories. We have a couple hundred terminals throughout the company which are spread across three servers none of which are close to congested yet.. However, the 10 or so t5325's we have are used specifically for digital signage. They run automated sessions that launch animated JAVA windows. They run great for the most part, but seemingly at random they will freeze in their tracks. The sessions drop from our terminal server and cannot be restarted remotely. After the units are power cycled they come back up directly and begin their sessions again. You can shadow these units (VNC) and the moment the display come on the unit closes the RDP session and reopens the same and start running again, odd behavior. I have tried changing session logout timers, disabling / enabling TCP settings, creating client-side refresh scripts, restarting the sessions at regular intervals via admin script, flashing BIOS and ThinPro OS to the current level, voodoo rituals, and pagan sacrifice. Yet, they still behave in exactly the same manner with no actions on my part having any apparent affect.. Currently, I am of the mind to purchase small all-in-one pc's to do the job. If anyone knows of any way to fix this PLEASE respond to this post.

WINDOWS 7| COM Ports go unresponsive on Remote desktop connection

Hello we are experiencing a strange problem and let me explain in detail:
Problem:
We have a remote desktop connection from a PC (PC1) to remotely login and control PC2 which in turn has some hardware devices connected via COM Port of PC2. We observed that the Serial communication between the Hardware devices and the PC2 drops on some
occasions when we make a remote desktop connection to PC2 from another PC. Could anyone share some of your experiences? Has it been noticed before?
I will also take a look at the possible port conflicts but is there any other obvious reason for this to happen?
System Information:
OS: Windows 7 Professional
Regards
Sesha

Dear Dharmesh and Dear Hicham,
First of all thank you very much for your quick reponses.
Since it happens in a remote server environment I have asked our support personnel to check this settings. I will keep you updated as soon as I hear from them. In addition I would like to ask you one other question:
Since it does happen occasionally could you recommend me which types of logfiles(event logs etc.,) or information should be collected if it happens again? so we make sure it does not get overwritten?
Thank you and Best Regards
Sesha

I want to remote desktop connect via Bluetooth

I have two laptops on a little pan network. I can share folders and files between them. But I additionaly want to be able to establish a remote desktop connection between the two laptops. I'm not having too much success here. Can someone point me in the right direction? Thank you.
Oh - XP Professional SP3. Toshiba BlueTooth Stack which hasnt been upgraded.
Thanks again.

I use remote desktop access - mstsc.exe - to remote all my servers at work.
So I have my PAN at home on two XP Pro SP3 laptops w/ internal bluetooth. I run mstsc.exe and cannot see my other computer across the PAN. I can share folders without issue. Both laptops are in the same workgroup but mstsc.exe fails.
I'm missing something.
Ahhhh. Figured it out. The remote desktop access network configuration is in it's options. The computer field has a drop down menu, I was expecting it to populate being a drop down menu. But there were no menu items listed. That throw me off. But I just typed my other computer's name in the field and it connected me to the log in screen and my other comuter is now listed in the drop-down menu. That how its done.
It's slow though. But I knew that.

Keyboard layout under Remote Desktop Connections (US-International)

Hi,
I'm using Microsoft's Remote Desktop Connection on Mavericks 10.9.3 to connect to a Windows 7 machine using the US-International Keyboard layout, but some keys don't seem to work (quote, double quote, ~, etc.) The Mavericks machine is set up as Language English / Region UK / Input Source US International - PC. The Windows 7 with Language English (UK) / Keyboard US International.
Any ideas?
Cheers,
Luiz
P.S.: A similar question has been raised for Mountain Lion a couple of years ago, but the solution provided was to use an external software that is not compatible with Mavericks

Even though it works under Lion, I never tried it under ML, Microsoft states
Note Microsoft Remote Desktop Connection Client for Mac (version 2.1.1) is not intended for use with Mac OS X v10.7 (Lion) or later.
So I dropped it and now I am using CoRD.

Remote Desktop Connection Manager can only open 6 sessions at a time on Server 2012

I am only able to open, and view thumbnails, for a maximum of 6 RDP sessions on my Server 2012 box at a time in Remote Desktop Connection Manager (RDCM). If I add more sessions I just get a variety of connection errors for the additional sessions. If I activate
a 7th session one of the existing 6 sessions goes off-line with a connection error message. Sometimes the error says 3334, sometimes the error says 0x8345000E, and sometimes it just says there is a connection error.
I have checked Group Policy on the server to ensure I don't have any settings restricting the number of RDP sessions.
In fact, I will often have 30 or 40 RDP simultaneous sessions opened, I am just not able to view them all in RDCM. I have seen reviews of RDCM with screenshots showing dozens of thumbnails so it seems to be something that's possible to do.
Are there any settings I should make on the server to allow RDCM to connect to more than 6 simultaneous RDP sessions?
Just to be clear, all these RDP sessions are running on the same server. Also, I am just using the trial license for Server 2012 and Remote Desktop Services right now. I don't think that should have an impact, but I wanted to be thorough.

Thanks Jakub for "corflags" info.
Unfortunatelly it doesn't work because running mRemoteNG.exe process in 64bit can't load MSTSC ActiveX component (referenced assemblies) because original files were assembled from 32bit dll [mstscax.dll]?
Error message when making RDP connection:
Could not load file or assembly 'Interop.MSTSCLib, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. An attempt was made to load a program with an incorrect format.
I was able to create new AxInterop.MSTSCLib.dll and Interop.MSTSCLib.dll assemblies from 64bit dll version and now it works with "AnyCPU":-)
http://www.filedropper.com/axinteropmstsclib-mremoteng
Using AxImp.exe and TlbImp.exe didn't worked for me because it creates assemblies in wrong namespace "MSTSCLib" instead of "Interop.MSTSCLib" (AxImp.exe) and TlbImp.exe for changing namespace generated many "marshaled errors"
so final .dll wasn't working.
Adding MSTSCAX.dll reference in Visual Studio directly created correct and functional assemblies. Who don't know how to create 64bit compatible assemblies or don't have Visual Studio, feel free to check linked file.
Hope it helps
P.S. Sorry for possible technical misinterpretation, I am not programmer so creating new assemblies was trial-error process...

Using a remote desktop connection with the Macbook pro.

I use the remote desktop connection on the Macbook pro and am unable to exchange info between the mac and the remote connetion windows. For example, if I am writing an email from the remote connection and want to attach a document, photo etc. that I created on the Mac, it just doesn't work. It seems like the Mac and the desktop connection are completely seperated eventhough they are both on the screen in front of me. the systems I use for work are not Apple compatible and will not work on anything other than windows explorer and in my case the remote desk top connection. Any ideas!

Welcome to Apple Discussions
Try running in 'ClamShell' mode (MacBook Pro lid closed and using an external keyboard and mouse) with the Gateway connected and then run System Preferences/Displays, it should show then ...
My 1920x1080 monitor shows the following:

Remote Desktop Connection to Windows 8 PC from other computers crashing

Hi all.
Was hoping someone would be able to help me with an issue I'm having.
I'm trying to get a LAN remote desktop connection established to my Windows 8 laptop. It's an HP ENVY 17t-2100 CTO 3D Edition Notebook PC. Note that I'm running Windows 8 Pro only - not 8.1 as HP haven't released 8.1 graphics drivers for this laptop and probably
never will. The computer has a single user profile that has full administrator rights.
I have followed numerous web tutorials on how to turn on Remote Desktop. I've gone into Advanced System Settings > System Properties > Remote > checked "Allow Remote connections to this computer". All seems ok to me.
The problem comes when I try to establish a connection. When the connection is made, it almost instantaneously crashes the session on the computer or device trying to connect. The RDP client on my Windows 7 laptop, Mac OSX or Mac running Windows 8.1 Pro just
crashes, while the RDP iPhone or iPad app simply flickers for a few seconds then goes back to the main screen. Meanwhile, the HP ENVY loads the lock screen and displays a message saying XXX device is connected remotely and it won't let me log back in to kill
the connection or do anything. I have to restart the computer from then to be able to use it again.
I'm convinced there's not a problem with my local network as the HP ENVY can RDP into the Windows 7 laptop or Mac running Windows 8.1 without any problems. All computers are connected via Ethernet to a Linksys/Cisco wireless ADSL modem router which supports
Gigabit. The iPhone and iPad of course connect to the wifi network from the Cisco/Linksys modem router
I've also had a brief look at the RDP local connection logs. From what I can make out, they confirm that a user has successfully logged in, but they don't provide a crash log or a log of the user ever disconnecting, probably because I have to restart the computer
to continue using it. Dead end there, it seems.
The HP ENVY is connected to 3 external HP LED monitors. I've disconnected them and tried all devices with no luck. I've also played round with the RDP client settings to not mount drives or printers and the HP ENVY has no printers connected anyway, though I've
done all I can to remove any printer drivers as I've read elsewhere that they are what could cause the problem, but I've had no luck.
If anyone can suggest anything more that I can try, I would be unbelievably grateful! I'm more than happy to provide screenshots or videos of what happens when I try connecting. I'm not sure what you experts would find immediately helpful so just ask away if
you think I can provide anything.
Thanks in advance!
rugbyreff

The first thing that I would try is to uncheck all of the boxes for local resources on computer running the RDP client. It is possible that a device, such as a printer or other redirected device, is causing the crash. You can also look under Event Viewer
in the event logs of both systems and see if anything unusual appears when you attempt the remote connection.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet
Hi Brandon
Many thanks for your suggestions. There's nothing in the logs that I could find, like I said in the original post. I've also tried connecting with bare minimum settings on all devices (FYI the iPad and iPhone version don't support the use of printers) and
this still hasn't helped.
If you have any other ideas I'd be very glad to hear them!
rrugbyreff
"If it's worth doing, it's worth overdoing" -- MythBusters

HP LaserJet Pro MFP M127fn and Remote Desktop Connection

So, my pc operates on Win7-64bit. I use Remote Desktop Connection to log in to the company server, running on MS Server 2008. I purchased the HP MFP M127fn today after confirming that it is compatible with both OS listed above. I successfully installed it directly to the server via usb cord - to make sure the correct drivers downloaded to the server. I was able to test-print and print from an app while physically connected to the server. I then disconnected the printer from the server and successfully connected it to my local pc. I can test-print and print from an app on my desktop. When connect to the server via RDC, it recognizes the MFP M127fn as my default printer, and sends a print job to my local pc. I can see the job in the server print queue, I can see the print job in queue on my desktop....it spools, then says it prints, however no actual print job ever materializes.
If I select to print to the MFP M127fn fax from the server, it will open the fax window on my desktop, allow me to enter a phone number, and will dial out and send the fax. So, that driver is functioning properly.
So, my question is this: If the printer and fax claim to be successfully installed, why do I not get the print job that is sent via the server and appears in my local print queue? I get no error, either on the server side or the local desktop. They both truly think the job has printed.....but no paper ever comes out.
Our company has used several other HP printers over the years with this same set-up and have never had a problem until now. The last one was also an HP MFP - the CM1312. So, I am now completely stumped by this. I called HP support and was routed through 4 different areas before I was told that no one had a clue what the problem might be. I then called the Easy-Tech desk at Staples, where I bought the printer, and was told that it was most-likely a hardware issue and I should return the printer to swap it out for another one. If nothing would print at all, I would agree it's hardware. But, as I can print locally, I'm more-inclined to think it's driver-related......any suggestions?

Hi,
The M127fn uses the PCLmS printing language which is a lightweight printing language, a such is not supported for RDP printing.
As a reference you may find the following socument about Citrix, Terminal Services and RDP Printing, as you may find listed the M127 is not supported for a such:
http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4aa0-8465enw&404m=secure-erc
That is clearly not an harware issue, however I suggest returning the printer and replacing it with a different model which better feet such a task.
The M225dn as an example uses a PCL 6 print driver and should provide a better feet for RDP printing using HP UPD.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I have an Ipad 2 and here is what I am trying to accomplish. On my laptop I connect to a remote desktop connection to access a shared program we use for reporting. How do I set up my Ipad to access this remote server? Thanks for the help.

I have an Ipad 2 and here is what I am trying to accomplish. On my laptop I connect to a remote desktop connection to access a shared program we use for reporting. How do I set up my Ipad to access this remote server? Thanks for the help.

Close ... before going for a specific Cisco app ... lets find out some details:
Host we need more details:
What is your server environment (Windows Server, or Mac OS X Server, or Linux)?
What security is implemented in your environment - as what is restricted (RDP for all or specifc credentials on all machines? Are you part of local admin group to the server you wish to connect)?
Does your environment Support CISCO IPSec connection? If so use Settings> VPN and IPSec tab to enter VPN details, if not then go with above suggestion. IF your restricted to RSA then either built in VPN settings or 3rd party app for RSA would suffice.
Finally, there are many RDP applications out there I use "Mocha RDP Light" (free minimal ads when launched not when connecting).

Remote Desktop Connection dropping

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