Remote doesn't work correct

Hey there...
I've a problem with the remote of the apple ear pods...
I'm able to play/pause music, am able to start siri but the mic doesn't work.
Either I'm not able to control the volume...
I alredy cleaned the socket with a paperclip and by blowing into it but this does not help..
Does anyone has an idea?

Hi Feelow,
Welcome to the Apple Support Communities!
I understand the frustration with having a set of earbuds that do not function as you would expect. It sounds like you have already done some great troubleshooting as well. The information included below has steps that you have already completed so there is no need to repeat those. Have you tried a different set of earbuds to isolate between the iPhone and earbuds?
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
No sound through stereo headset
  1.  Inspect the headset jack for debris and clean if necessary.
  2.  Connect the headset and make sure the connector is pushed in all the way.
  3.  Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
  4.  If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
  5.  Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
  6.  Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
  7.  Try a different song or video.
  8.  Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
  9.  Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
Have a great day,
-Joe

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