Remote no longer works with HP TouchSmart 600 after Windows 8.1 Upgrade

I upgraded to Windows 8.1 only to find my remote control no longer works. Nor do the volume controls built into the side of the TouchSmart computer work after the upgrade.
The keyboard based volume controls have continued to work after the upgrade.
Any solutions?
This question was solved.
View Solution.

HI Dirko99:
Welcome to the HP forum!
Thank you for your query. I am pleased to assist you to the best of my ability!
I understand that after upgrading to Windows 8.1, your remote control does not work, or the volume control built into the side of the computer. HP does not have updated drivers for Windows 8.1 and your computer. Downloading or Updating Software and Drivers for HP Computers. You could try the built in troubleshooter, to aid in resolving issues. Follow these steps to run the troubleshooter:
a. Press Windows key + C on your keyboard to show the Charms bar.
b. Type Troubleshooting and click Troubleshooting under Settings.
c. Now type Hardware Troubleshooter in the Search option.
d. Click on Hardware troubleshooter to run the troubleshooter.
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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