RemoteMartException exception while saving generated Excel file

I am getting RemoteMartException exception while saving generated Excel report in our production system. We are using Brio query and classes in sqrib package to create an excel file.
We did NOT make any changes in the application code recently, suddenly this problem started coming, We also observed that only limited number of users are affected. For other no issues.
Is there any change in directory properties such as “owner” would result in this behavior? How to find out the location of user directories where the reports are getting stored?
####<Apr 23, 2008 1:28:28 PM EDT> <Error> <AvisInteractive> <e2psavcinweb01> <AIProdSvr01> <Thread-23> <<anonymous>> <> <000000> <QueryRunner
com.oneanswer.avisinteractive.exceptions.AvisInteractiveException: Failed to save file to user directory
     at com.oneanswer.avisinteractive.dod.queryrun.QueryRunner.saveExcelToUserDirectory(QueryRunner.java:279)
     at com.oneanswer.avisinteractive.dod.queryrun.QueryRunner.run(QueryRunner.java:169)
     at com.oneanswer.avisinteractive.threads.ThreadPool$WorkerThread.run(ThreadPool.java:174)
Caused by: com.sqribe.rm.ReportMartException: 1000095
     at com.sqribe.rm.SessionImpl.submit(Unknown Source)
     at com.sqribe.rm.ReportMartEntityImpl.update(Unknown Source)
     at com.sqribe.rm.VersionedObjectImpl.update(Unknown Source)
     at com.oneanswer.utils.hpsutils.HPSCategoryHelper.saveFileToCategory(HPSCategoryHelper.java:115)
     at com.oneanswer.avisinteractive.dod.queryrun.QueryRunner.saveExcelToUserDirectory(QueryRunner.java:266)
     ... 2 more
>

Ensure that you have not opened any excel file or text file with similar name.
thanks
G. Lakshmipathi

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