Rendering Issues Windows XP

Hi,
I am completely stumped with a repaint issue in my app.
The application is a fullscreen app. There are JDialogs which appear on top of the main fullscreen JFrame from time to time. All windows are undecorated!
The problem is that sometimes the dialogs do not show and sometimes it looks like they do not disappear after being closed. However, if i rub my finger over the screen (touchscreen) then bits of the dialog will either appear/disappear as appropriate. That means it is a rendering /repaint issue ..
The times when this problem occurs are extremely random. Some installs may not notice for upto one year then it could happen a few times in a week..
All of my GUI code is called from within the EDT thread and i use the swinghelper class CheckThreadViolationRepaintManager to ensure that this is always the case. This should mean i have no repaint problems such as are happening. The EDT is not stuck either when these repaint issues occur as i monitor that to ensure this.
I also set the flag -Dsun.java2d.noddraw=true which i have read can fix some rendering issues on win32 installs. However this does not appear to fix it in all situations.
My biggest problem is how to debug this? Are there any other reasons why this might happen?
Thanks in advance..
BTW: the majority of the jvm's this happen on are 1.6_16 but i also have one running 1.6_22 (latest i think!)

I already wrapped any calls to JDialogs.setVisible(true) with SwingUtilities.invokeLater
I did this even though they are all created and shown on the EDT as they are called from an ActionEvent handler (can the actionevent generated by clicking a button be called from something other than the EDT? As far as i am aware it cannot).
i have frequent checks in code to check if we are running on the EDT and log a warning if we're not. When this issue occurs there is no warning in the logs about not being on the EDT anywhere!. I use SwingWorker where necessary to take any extra load off the EDT.
JDialog.toFront() should not do anything since it is modal (APPLICATION_MODAL) so it should be on top anyway.
This would only be something todo with showing the dialog. Not closing and then repainting the main frame behind it. All calls to JDialog.dispose() are wrapped by java.awt.Window.doDispose() to be on the EDT even if they are not called from the EDT.
These are all standard Swing/AWT repaint issues that i am aware of. Is there any other non standard ways this issue can arise?

Similar Messages

  • Font rendering issue in Windows 7 with Aero

    I'm running Windows 7 Home Premium 64-bit, and using Firefox 19.0.2. Aero is enabled, but the ClearType font smoothing is turned off.
    At completely random intervals, text is rendered like this in Firefox:
    http://i49.tinypic.com/vgshv4.png
    Sometimes it can be fixed as simply as hovering the mouse pointer over the affected parts. Sometimes I have to mark the text to get it rendered correctly, and sometimes it can be fixed by scrolling the page.
    It can happen on any sites with any encoding, regardless of the font size and color, but I noticed it's extremely rarely happens with Japanese text. It never affects the whole page, only random parts of the on-screen text, and sometimes the interface text as well. Also worth mentioning that it never happens when Aero is turned off.
    Is this a Firefox bug, or is something wrong with my system? Thanks in advance.

    I had the same issue, uninstalling windows update kb2670838 fixed it for me. See also:
    http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/text-rendering-issues-in-firefox-after-installing/1aaefaec-ba47-4577-82c3-44b72a50049b

  • Custom Cell Renderer issue in Custom JTable

    I have CustomeTable extends JTable which renders different UI Components like (JTextField/ ComboBox /JButton/JCheckBox) in *"single column*" so i have overridden *getCellRenderer* and *getCellEditor methods.*
    Now my Custom Table changes contextually by selecting different nodes in JTree similar to Windows Explorer
    *The problem is Some times When i Click Button & then i click other Node which displays other UIComponents old components (Button is painted) instead of new COmponent(JTextfield or ...)*
    *For each UI Renderer i have called its repaint() method still this issue is noticed not frequentlly but yes occasionally.*

    Following are some of my Custom Text / Combo Renderer / Password / Button to display different UI Components @ Column 2 as per my above Code
    private class MyDefaultRenderer implements TableCellRenderer {
            private JTextField l;
            private Border borderPrevious;
            public MyDefaultRenderer() {
                l = new JTextField();
                borderPrevious = l.getBorder();
            public Component getTableCellRendererComponent(JTable table,
                    Object value,
                    boolean isSelected,
                    boolean hasFocus,
                    int row,
                    int column) {
                PropertyInfoType propertyType = propertyInfoList.get(row).getType();
                if (ConfigCommonPropertyPanel.isInputEditable && !propertyInfoList.get(row).isReadOnly()) {
                String tempVal = "";
                if (value != null && value instanceof String) {
                    tempVal = value.toString();
                l.setText(tempVal);
                l.setOpaque(true);
                l.revalidate();
                l.repaint();
                return l;
            public Object getCellEditorValue() {
                return l.getText();
           private class ButtonRenderer implements TableCellRenderer {
            JPanel buttonPanel;
            JButton button;
            public ButtonRenderer() {
                buttonPanel = new JPanel(new FlowLayout(FlowLayout.LEFT));
                button = new JButton(getAdminUIMsg(168));
                buttonPanel.setOpaque(true);
                buttonPanel.add(button);
         public Component getTableCellRendererComponent(JTable table, Object value, boolean isSelected, boolean hasFocus, int row, int column) {
                button.setFont(LNFManager.getThemeForComponent(table).getBodyText());
                buttonPanel.setPreferredSize(new Dimension(getPreferredSize().width, getRowHeight()));
                buttonPanel.revalidate();
                buttonPanel.repaint();
                return buttonPanel;
        private class ButtonEditor extends JButton implements TableCellEditor, ActionListener {
            int rowIndex;
            int columnIndex;
            JTable table;
            JPanel panel;
            public ButtonEditor() {
                super("Validate Database");
                panel = new JPanel(new FlowLayout(FlowLayout.LEFT));
                addActionListener(this);
            public Component getTableCellEditorComponent(JTable table, Object value,
                    boolean isSelected, int row, int column) {
                rowIndex = row;
                columnIndex = column;
                setOpaque(true);
                panel.setOpaque(true);
                panel.setPreferredSize(new Dimension(getPreferredSize().width, getRowHeight()));
                setFocusable(true);
                panel.repaint();
                panel.add(this);
                return panel;
            public Object getCellEditorValue() {
                return this.isSelected();
            public boolean isCellEditable(EventObject anEvent) {
                return true;
            public boolean shouldSelectCell(EventObject anEvent) {
                return true;
            public boolean stopCellEditing() {
                return true;
            public void cancelCellEditing() {
            public void addCellEditorListener(CellEditorListener l) {
            public void removeCellEditorListener(CellEditorListener l) {
            public void actionPerformed(ActionEvent e) {
                              try{
    // Some Business Logic To check my Database / LDAP Connections on Button Click
                                 }catch( Exception ex){
                                  } finally{
                                            stopCellEditing();
                                            transferFocus();
                   +Shouldnt i call repaint() on a specific Component for a Specific renderer ?+
    My Code works perfectly 99 % of the times ..
    But very rarely when i click My Button On my Custom Table say
    When i click NODE A - which displays different UI in Right Split Info
    Row 2 Column 2 - has Validate Button
    Then i Click NODe B - Which displayes Contextual UI Components
    Row 2 Column 2 should display TextBox (as expected)
    but due to some rendering issue its Displaying same Validate Button
    I have debugged and verified my logic to call renderer is perfect.
    My rest of rows /columns displays appropriate UI Components except the
    position of Button .
    I think after my Button Editor is Invoked & i perform some business logic Button renderer is not getting invoked ???

  • Adobe Acrobat X Pro Ver. 10.1.7 rendering issues

    Hello
    I have rendering issues with Acrobat X Pro Ver 10.1.7.
    When I zoom in to 100% and use the hand tool to move the image around, it moves about 1 inch then it freezes for 3-4 seconds, then I can move it again.  This happens at all zoom %, but it gets worse as I zoom in further.
    This gets even worse if I add text callouts and text boxes.
    Windows reports the size of the .pdf document at about 700 Kilobytes.
    I played with the Preferences - 3D & Multimedia - Rendeiring settings, etc. to no avail.
    I have 64 bit Windows 7 Enterprise on a DELL Precision  M4500-I 1.6GHZ CORE I7 QUAD CORE laptop with 8 GB of RAM and a NVIDIA QUADRO FX 1800M with 1 GB of RAM.  I also played with the NVIDIA Control Panel settings to no avail.
    This gets very anoying, I need to get work done on these .pdf files and this issue slows me down, and irritates the hell out of me.
    I thought my laptop is underpowered, but at this point I tend to believe it is an Acrobat issue.
    Please, any input appreciated. 
    Thanks

    Moved to Acrobat Installation & Update Issues

  • ITunes 7 Rendering Issues

    Ahoy hoy,
    I became entangled in this problem upon first running iTunes;
    Running it for the first few minutes, all is fine, tick-tock, no problems so far.
    Then...
    If one is inclined to switch applications, to say Firefox etc., hide iTunes, and then switch back to iTunes upon revealing it from that wonderful hiding place that is apple+h, it comes out all DICOMBOGULATED... of which a preview can be seen:
    http://www.flickr.com/photos/duffin-tim/243757719/
    It renders the interface all like, nineteen-eightees-Commador64-loading-a-game-up-like (I can post more previews of the glitch, some of them look pretty cool); what is the meaning of this?, am I alone in this problem? Coming to mind is a VRAM issue, but I am not one to speculate on such topics as it's not my professional area.
    Toogy Boogy,
    Tim D.
    iBook G4 1Ghz   Mac OS X (10.4.7)   Sun-spotted monitor; ladybird stickers; fadded 'S' key; burnt-out not working firewire; all else's d

    I have seen some wierd GUI rendering issues as well, notably, this one:
    http://www.n715dp.com/links/itunes7gui.jpg
    I can replicate this happening by closing the window (leaving the application running) and then opening it up again. The only way to make it go away is to click on the iTunes Store source and then back on my library again.

  • InDesign CS4 - Serious Screen Rendering Issue

    I just migrated from the CS2 Suite to CS4 Suite (I uninstalled CS2 Suite first before installing CS4 Suite) on my Windows XP SP3 system.
    The first thing I noticed was that InDesign CS4 (ID) had trouble rendering its screens properly when doing common functions. When the issue occurs, only "parts" of the ID app screen will display (see attached figure), and the CPU usage (as shown in Task Manager) goes to 100% usage. At this point, my system grinds to a halt, and I don't know where I am in the ID application because the screen is not fully "painted". All I can do then is shut down ID using the "End Task" option of the Windows Task Manager. As soon as ID closes, my CPU usage immediately goes back to normal (5-10% range).
    So far, I've noticed this rendering issue when:
    - I minimize the app to the system tray, then go to maximize it. This happens with or without an ID file open.
    - I am closing/exiting a file
    - any time a lot of screen repainting needs to occur when moving "in" and "out" of ID
    This issue may not happen at every instance in the above circumstances, but often enough (90% of the time) to make ID virtually unusable to me. Sometimes, I am able to "jog" ID back to its senses (i.e., a proper repainting of the screen) by navigating through the ID menus. This works only sporadically, however, and the results usually do not last long.
    This issue does not show up on any other of my CS4 apps (PhotoShop, Illustrator, Acrobat, etc.), nor on any of my Windows Office 2003 apps. My other colleagues in my department have not seen this issue with their CS4 ID, and some of them are running nearly identical systems as mine (everything but the Dell monitor).
    What I've tried so far without any help:
    - used Adobe Updater for the latest CS4 updates (I am running ver. 6.0.2 of ID)
    - ran Windows Update and installed all the latest updates beyond SP3
    - deleted files on my hard drive to free up space (I have 20% free)
    - defragged my hard drive
    - updated my display driver
    - tried various screen resolutions and refresh rates of my display
    Specs of my machine:
    Dell Optiplex GX620
    Pentium 4 3.00 Ghz CPU
    80 GB Hard drive
    4 GB RAM
    Windows XP SP3
    Dell 1907ftp LCD monitor
    IE ver. 6.0.2900
    McAfee 3.6.0.608 virus checking
    Can anyone help?

    One thing that is missing from your list of system components is the video card used on your system. And that may be the source of your problems. In general, though, we are not aware of any video problems particular to InDesign 6 as opposed to InDesign 4 which you previously had installed.
    Many low-end computers from Dell and others take the low cost route by integrating a graphics display chip, typically from Intel, on the motherboard which does not have its own dedicated graphics memory. It shares memory with Windows. This has several ramifications (pun not really intended, sorry!). The first is that using main memory as video memory means that you have very slow video memory, very much slower than the memory on dedicated graphics cards. The second is that access to that memory competes with disk operations, CPU operations, and virtually everything and anything going on with your system. If in fact your system does have one of these integrated graphics chips in lieu of a real graphics card, there might not be much you can do assuming you have the latest video driver (you said you checked that) unless your Dell OptiPlex allows you to disable the motherboard integrated graphics chip and install a real video card. (To be completely fair, the integrated graphics display chips are perfectly fine for systems that are not running graphically intensive applications - Outlook, Word, and a web browser instance or two work quite well with those configurations.)
    Other things that I would check would be disk space as well as fragmentation. An 80GB disk is not that big these days and if most or much of the remaining free disk space is highly fragmented (as it might be after uninstalling CS2, installing CS4, and perhaps doing a whole bunch of Windows updates including SP3), disk operations, including page file operations, might be excrutiatingly slow.
              - Dov

  • UI rendering issue in Skin editor (11.1.2) on Mac

    Hi,
    I just tried to run the stand alone skin editor (11.1.2) on Mac OS X and noticed some UI rendering issue - All the icon and menu are hidden unless I move the mouse cursor over them. (sometimes they don't even show up if I do so) And every time when I launch the program, I see lots of null pointer exception from "com.apple.laf.AquaMenuPainter.paintMenuBarBackground(AquaMenuPainter.java:140)"
    It looks like a platform specific issue, since the Oracle claims Mac is also certified. Is there any work around for that?
    Mac OS X: 10.6.7
    JVM: 1.6.0_24
    JDev: 11.1.1.5 (may be not relevant here)
    Thanks,
    Steven
    Edited by: Steven on Jul 18, 2011 11:03 AM

    Hi Steven,
    I just downloaded standalone SkinEditor 11.1.2.1 and had the same problem as you.
    I managed to get round it thankfully.
    As you mentioned, the menu items become visible sometimes when moving the mouse over them. I managed to find the Preferences menu item and opened it. In the Environment section I changed the Look and Feel from Oracle to Mac OS X. When I restarted the editor came up with no errors.
    I don't think the Mac OS X look and feel is as nice though so I did some more digging.
    I found a file called jdev-Darwin.conf in jdev/bin that contains Mac specific configuration for JDeveloper. In here I noticed the following line:
    AddVMOption    -Dapple.laf.useScreenMenuBar=trueAs the error we were getting was to do with menus I copied the line into skineditor.conf and hey presto it works for the Oracle look and feel. The app menus are on the Apple menu bar rather than the Java app window but I can live with that.
    Cheers,
    Kevin

  • Font Rendering Issues-Help Required Please

    In the past week, any Google search on Firefox or Chrome (but not Opera) gives me results where the fonts look gappy. Sometimes there are additional dots above the letters. I uninstalled and reinstalled Firefox from scratch in case an add-on was at fault but even with a clean install I am still seeing the issue. I checked my font settings and do not have any minimum font size set. I have allow pages to choose their own font ticked.
    I've uploaded an image where I can see some correctly rendered text and some gappy looking text (not from a Google search but a Mozilla query). It also happens when commenting online sometimes, during typing it will be gappy but it will show properly once submitted. Any ideas for a fix would be warmly welcomed and I can give more examples if that would help. Although it's not Firefox related, I did restore all defaults in Chrome and it didn't fix the issue there either.
    I uninstalled the most recent Windows Update since the problem is recent but it didn't change anything. I'm not sure if browsers would even look to my computers fonts.

    hi Auds77, this is probably caused by microsoft update kb3013455 which can cause font rendering issues on vista:
    <blockquote>After you install security update 3013455, you may notice some text quality degradation in certain scenarios. The problem only occurs on systems that are running Windows Vista SP2 or Windows Server 2003 SP2. Microsoft is researching this problem and will post more information in this article when the information becomes available. </blockquote>
    <sup>reference: https://support.microsoft.com/kb/3013455</sup>
    one option may be to [http://windows.microsoft.com/en-us/windows/remove-update#1TC=windows-vista roll-back this particular update] for now until there is a fix by microsoft or you could also look if there is a [[Upgrade your graphics drivers to use hardware acceleration and WebGL|graphics driver update]] available on the website of the vendor (intel/amd/nvidia) which might also resolve this problem in some cases.

  • Font rendering issue / Mountain Lion / non Apple LCD display

    Hello
    This font rendering issue or problem is probably well know by Apple crew too but nobody has solved it yet. Only poor solution are available such as try to adjust manually font rendering by writin some scripts concerning anti alias levels...they really dont solve the problem.
    Could Apple bring us solution to this by developing or updating Mountain Lion?
    So what is the problem: font rendering is very poor in Mountain Lion when using non Apple LCD. For example Fujitsu SL27T-1 LED (LCD displa) shows fonts very nice way in Windows but in Mac OS ML does not. Somebody told me that its about software vs. hardware rendering. Dont know about that but could you bring me the solution which is not advising me to buy Apple display (which is five times more expensive than other manufactures displays).
    Br
    M. Leino

    just want to add that overall fonts look blurry and they are not very sharp.

  • Album surface rendering issue in iTunes 7

    The cover browsing feature has a graphical glitch. All cover images (and the default no image) appear with a black diagonal line across them from the upper left corner to the lower right. This appears on both the show album cover and the ones to the left and right, so I would guess that it's a rendering issue. This problem also appears in the similar browse mode found within the Store, but not on the flat faced album covers (second view).
    This image shows the problem I'm having.
    https://netfiles.uiuc.edu/evolkman/www/lines.png
      Windows XP Pro   ATI 320M IGP

    While I'm sure updated graphics drivers would help they unfortunately seem not to be found. ATI doesn't distribute drivers for Integrated Graphics Processors (much less 4 year old models), and all the sites I've seen for ATI drivers either crash the computer on boot or tell me that there isn't any supported hardware on the machine. :-/

  • RX9800PRO 128MB Rendering Issues

    I recently purchased the MSI RX9800Pro 128MB card from newegg.  On initial install of the catalyst 4.7 drivers everything was well.  I am upgrading from a Geforce 4 Ti4600, so it's should be quite an upgrade, yet I have 2 issues. (i did a full uninstall of the NVIDIA drivers before installing the new card).
    1. After about 30-45 minutes of playing a game, I get VERY wierd geometry errors.  Like suddenly walls are protuding outside into nowhere, textures are streched beyond what they should be, etc.  I have a screenshot of Starwars Galaxies if anyone needs an example.  This is the issue i care about.
    2. I don't really notice a speed increase, I don't have any benchmarking tools installed for before and after.  This issue could just be my imagination though. (you always think new purchases are ganna be a magical change   )
    I'm running an Intel 2.4 Ghz, 1GB ram, on an Asus P4PE motherboard.  i'm using the onboard sound and ethernet.  I have a DVD-burner, floppy, and another DVD-ROM drive. 2 hard drives, 1 CPU fan, and 2 case fans, 2 fans are attached to the motherboard power, 1 fan is attached to PSU molex.  It's in an Antec case, with the Antec SL350 PSU.  (+5V/35A +12V/16A +3.3V/28A), output of 330 says the label.  I'm running Windows XP SP1, on the latest ATI 4.7 drivers.  Also i have the power connector from the card plugged into a dedicated molex out from the PSU. I hope that covers all the specs you'll need  
    So is this card defective or am i just demanding too much out of my PSU?  Would disconnecting the DVD's/floppy/fans help to determine this?
    Thanks for any help in advance, i love this card thus far and would hate to have to return it!

    I definitly dont have the time or patience to reformat, nor should i have to, nor do i think it will help.  I think it is related to heat issues, yet the card never gets hot as i think it could.  I can still touch the heatsinks, granted it's very hot, but it won't burn me.  
    But the reason i think it's related to heat is because games will be fine for some time while i play them, then suddenly i'll start to see a patch of messed up pixels all throughout the screen, then the geometry rendering issues start to appear on new loads of levels/characters.  I've even tried opening up the case and putting a external fan right on it, I still get the issues.
    It's odd tho, nothing ever locks up, and 2d always works fine.  Might I have a defective card? i have done endless searches and cannot find one other person who has this same issue.

  • Any1 is still having text or other color rendering issues on Win7/Vista FF, Safari, Opera or Chrome?

    People have seen many different issues with blank Flash content
    or wrong text colors since 10.1 using Windows Vista or Win7 32bit or 64bit FP plugin = still same issue.
    No1 knows why but Disabling AERO THEME is the medicine to fix it or just run Internet Explorer
    when you encounter bad behaviour on Firefox, Opera or Chrome which use same FlashPlayer.
    Would be good if people would reply here or email to me [email address deleted by host]
    so I could post here for tracking and contact purposes.
    Because without knowing what GPU - Graphic card people are using and if Disabling Aero Theme helps or not?
    Remember without enough INFO these wierd rendering issues can't never be fixed up!
    One site that isn't rendering fonts fine using ATI V3750 workstation graphic card with latest drivers >
    http://www.hkadr.com/swf/broadcast_player122_stream.swf
    This is proof that Flash fonts are rendered bad while on that site using AERO Theme > http://www.mediafire.com/?0tpsse0jt55tjvc

    The easiest way to fix rendering issues is to disable Hardware Acceleration.

  • Is that a webkit rendering issue in Safari 5.1?

    I add my voice to rendering issues encountered in Safari 5.1, here they are:
    1) Fonts look pixelated on some websites. Here's an example drawn from weebly.
    The font used here is OFL Sorts Mill Goudy, so I guess there must be a font rendering engine in weebly that allows non web safe fonts to be displayed properly. That works fine in Firefox 5 & 6, and until recently on Safari 5. Chrome 12 has exactly the same issue as Safari 5.1, so it could be a general rendering issue in webkit.
    2) Videos on Vimeo show now a black rectangle instead of the video.
    3) The "Insert image" feature in this forum takes forever to load, displaying a white rectangle during several seconds. Same issue with the Evernote clip bookmarklet.
    Hope these issues will be fixed soon, any help is appreciated if something can be changed in Safari settings.
    Note: resetting Safari (including cleaning cache) doesn't solve the described problems. I'm running Snow Leopard 10.6.8 on Mac Pro Quad 2.8 Ghz.

    Thanks for helping diagnose this.
    However, my testing indicates that this is not a bug with border-collapse: collapse. Here is why:
    If I change the value of border-collapse to "separate" and add "border-spacing: 0", the bug remains. To try this, request http://www.panlex.org/cgi-bin/plxu28-bug2.cgi .
    If I leave the value of border-collapse unchanged but change the button elements in the cells to plain text, the bug disappears. To try this, request http://www.panlex.org/cgi-bin/plxu28-bug1.cgi .
    On the basis of this testing, it would seem to me that the bug is dependent on the button elements and independent of the border-collapse CSS attribute.
    This doesn't explain, however, why you have found border-collapse: collapse producing slow results with other large tables and it doesn't do so with my table in http://www.panlex.org/cgi-bin/plxu28-bug1.cgi . It also doesn't explain why you saw the bug disappear when you changed border-collapse on my page but I didn't see it disappear.
    Any further diagnostic help would be welcome.

  • Adobe reader issues windows 8 Error 1935.An error occurred during the installation of assembly compo

    adobe reader issues windows 8 Error 1935.An error occurred during the installation of assembly component {B708EB72-AA82-3EB7-8BB0-D845BA35C93D}. HRESULT: 0x80070422.
    I have tried many things to try to install it and I have been unsucessful. Please help I have windows 8 64bit.

    This did not resolve my issue, it actually made things worse. I did what
    you had told me to do below, and it did not work. Tried to access the
    internet to respond back to you and my computer was not able to reach the
    internet. Tried reaching adobe support and not was able to, even tried
    calling was on the phone for 20 minutes and no one answered. I was not able
    to re install windows. Contacted Asus from another computer and they were
    not able to help me reinstall windows They had asked me to ship my computer
    back to them, due to them not being able to resolve the issue and help me
    reinstall windows. I luckily had a backup on my external hard drive and was
    able to reinstall windows 8. Spent over an hour and half trying to fix
    that. Here I am still not able to install adobe reader. I was very unhappy
    with what I was told to do and it gave me this issue.
    ·  Open an Administrator command prompt: Right-click Start > All Programs >
    Accessories > Command Prompt and select Run As Administrator. Click Allow
    for the elevation prompt
    ·  In the command prompt, type the command below:
    fsutil resource setautoreset true C:\
    The line above assumes that C: is the drive in which Vista is installed. If
    it is installed on another drive like D:, change the drive letter
    appropriately.
    ·  Restart the system.
    ·  Install Acrobat or Adobe Reader again.

  • Adobe Acrobat Reader 10.1.2 Print Issues - Windows Crash Error (2 Sided)

    Have recently had issueswith our upgrades from 10.1.1 to 10.1.2 in regards to the following:
    When printing 2 sided on a Fuji Xerox Firefly C4400 Atheros, application crashes after printing first 4 pages.
    Thus, have tried the patch fix that was recommended on cpsid_92870 however this has not fixed the problem.
    Have also tried the solution with the duplexing but still same issue, Windows crashes.
    Have also tried solution to remove Windows patch KB4332667 and still same issue.
    Screen shots will be provided upon request with the errors.
    Currently running:
    Windows XP SP3
    Adobe Acrobat Reader 10.1.2
    Printer Drivers are the latest and over 500 users on network. 485 are working on 10.1.1 which do not have this issue.
    Is there any solution or 10.1.3 patch release that will address this issue?
    Last Adobe user to work on this was Atul.

    Sonal2890, thanks for your inquiry and I will try to provide as much information as possible.
    1. What happens if inspite of using 'Print on both sides', you check Duplex setting from Properties dialog (As you do previously)?
          The Adobe Reader X Shuts down and is unable to print and displays a message stating it has incurred a problem. Please note, we are running IE7.
    2. What happens if you print with any other application (Word/notepad)
         The documents print fine. IT is only when you print this particular document which is enabled in protected mode and double sided. Have tried the patch and the resolution of unticking the duplex methodology and the issue still persists.
         Crash Logs have already been submitted already. Have added the SEnd Error Report that was provided when the error occurs. The PDF stopped printing after page 6 of a 236 page document and provided the error above.

Maybe you are looking for