Replacement iphone(hardly one month old phone) is a new one or refurbished ?

Replacement iphone(hardly one month old phone) is a new one or refurbished ?
I am facing lot of issues with my iphone 3gs.Please i request you guys dont buy any apple products here.its waste.I bought my iphone one moth back when i use GPRS(internet ) on my phone .it will shut down and gets heated.Went to imagine(Authorised apple service center)they said will replace the phone when i went to collect the phone they said it a new one when i check the connector it was having all dust in it.WHEN I ASKED THEN AGAIN THEY SAY ITS  A NEW PRODUCT.HOW COME A NEW PRODUCT HAS DUST COLLECTED IN CONNECTOR DOCK.
Replace the phone with a brand new phone.

There should be no way to tell.  The dealer/store shouldn't know either.  It should be good as new.
The warranty clearly states that it can be a refurb unit.  You have no say in the matter.

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