Report a problem link not working

Hi, I followed all instructions in this link to get a refund: http://support.apple.com/kb/HT1933 for an app (ifitness), and just realized the person i gifted to already has this app.
The link sends me to http://www.apple.com/ca/support/itunes/store/%20gift/ and the page isn't found.
I can't find anyone on the internet with the same problem, please advise.
Thanks,
Matt

Use this link:
http://www.apple.com/ca/support/itunes/contact.html?form=cards_codes&topic=iTune s%20Cards%20and%20Codes&subtopic=iTunes%20Gift%20Options

Similar Messages

  • FRUSTRATED - Report a Problem links not working on OSX or iOS

    Apple, youre killing me man. Looong time Apple user here.
    Used to be I could click on a support link anywhere and it would simply, and intuitively take me where I wanted to go. Today, thats not the case.  Not sure whats going on.
    I bought a Fax app and tried to send a few faxes.  Turned out, the quality of the sent fax was terrible, and unreadible by the recipient (even after three attempts, and three different types (jpg, pdf, etc). I simply want a refund since the product didnt live up to its advertised capability.
    I went to my email receipt, found the three .99 fax purchases and clicked on "Report a Problem"...hoping for an easy solution.  Nope...instead it too me to the iTunes download page. Great. Thanks Apple, I already have iTunes.
    So then I thought I would just go to my iPad or iPhone and click on the same link.  Once I clicked on it "Cannot Connec to iTunes Store". 
    My attempts to find a solution on these forums has been fruitless. I feel like im back in the days of trying to find anything on Microsofts site...just a never ending loop of redirects.
    Also, even when using the contact iTunes support links and typing in "refund app purchase", I get a return of "This is the most effective solution for your product and topic. Select how you want to proceed." 
    "Apple ID: Tips for protecting the security of your account"
    Then, when I click on the Email icon for "More Options", even THAT link doesnt work. 
    So here I sit. If anyone has cracked this code please pass it on.
    Thanks,
    David

    You could try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.
    If that also doesn't work then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT204088 charged twice for an app and report problem link not working help

    Please help charged twice for an app and link does not work to report this rang apple they cant help because apps are all online only

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • 'Report a Problem' is not working at all on my iMac. What do I do?

    I'm running Mac OS X Version 10.5.8, 3.06GHz Intel Core 2 Duo, etc...
    I have not been able to use the Problem Report interface for over a month.
    No matter what software the problem is with, no matter how strong my internet connection is, I get a dialog saying "Submission failed: Your report could not be submitted. Please try again later." For example, here's a screencap from 1 minute ago, after Spotify crashed.
    The same thing happens with Apple software as well as third-party. I have no idea what to do.
    Any help will be much appreciated.
    -S.

    StefanoBlack wrote:
    None of this is the point though. I don't care about reporting the problems, I wanna know why my computer is having errors rendering a very basic function impossible. Hard drive problem, data corruption, mystery Mac virus...my concern is that this is a symptom of something bigger.
    That's good to know, but keep in mind that your original posting complained solely about "Report a problem not working." That was the issue in the title and text of your original post. Several people responded with regards to that concern that you raised, and indicated that not being able to report back to Apple was not a serious concern, we don't think Apple is using that data much and may have turned off some of the reporting paths back to the company anyway. As Pondini said, if you are really concerned about some other problem, describe it so people here might address it. You mention "Hard drive problem, data corruption, mystery Mac virus ..." but provide no details except that the report back to Apple failed, about something. A report back to Apple failing to go through is not evidence of any of those things you mentioned, it's actually seen pretty often.

  • Report a Problem is not working

    Accidentally a 6 years old boy installed a paid game and i want a refund .
    i tried to report a problem but when itunes links me with browser to loging so i can report aproblem after i sing in this message appears "The page you're looking for can't be found."
    anyone can tell me if there is another way i can do it?
    thanks

    To report a problem less than 90 days:
    http://reportaproblem.apple.com
    Sign in with the AppleID and Password used for the purchase.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    To report a problem greater than 90 days:
    http://www.apple.com/support/itunes/store
    Also, you may want to look at using Restrictions (Parental controls)
    iOS Restrictions:
    http://support.apple.com/kb/HT4213
    iTunes: Parental Controls:
    http://support.apple.com/kb/HT1904
    Mac App Store Parental Controls:
    http://support.apple.com/kb/PH11496
    Mac OS X: Parental Controls (video)
    http://support.apple.com/kb/VI28

  • Report a problem is not working on Windows 64 bit

    I just downloaded the latest 10.5.3.3 version of ITunes for 64 bit windows.  When I go to my purchase history, and click "Report a Problem" it just fires up the browser with the Apple Support page. http://www.apple.com/support/itunes/

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue with your purchase to the iTunes Store.
    Regards.

  • Report portlet update link not working

    Hi
    I have created a report using the "Query by Example (QBE)" method and going through the wizard selected the right options in order to enable users to update and delete records.
    I get the values from my table out, but when I try to update (click on the "update" link), the new page that displays does not let me edit any of the values, or put new values next to empty fields. I have given myself "manage" privileges, then also changed that to "execute", but it remains the same. How can one create a report where the fields are updatable? Can this be done? Also, is it possible to change that portlet so the (new) html page size is smaller than the default that comes up?
    Any information will be most appreciated.
    Thanks
    Hugo

    Use this link:
    http://www.apple.com/ca/support/itunes/contact.html?form=cards_codes&topic=iTune s%20Cards%20and%20Codes&subtopic=iTunes%20Gift%20Options

  • Adobe Edge links not working

    Yeah I have also experienced links not working when I import my .oam file from Adobe Edge Animate also. Is there anything the Muse team is doing to fix this issue? I need a response from you guys by the end of the week. my company website is malfunctioning due to issues with your software. If there is some sort of hotfix please let us know.

    When you install the software illegally, using a volume license, there is a script you can run that will enter all of the adobe servers into your local DNS hosts file so the software can be activated. This makes accessing those domains impossible. This scenario fits the description of your issue, not suggesting anything beyond that.
    The hosts file is in /private/etc/hosts and can be accessed through the terminal:
    sudo nano /private/etc/hosts
    If you see a bunch of adobe servers in there, that is your problem.

  • Report generation toolkit does not work

    Hello,
    The report generation toolkit does not work.
    It seems to point to the 'Generate Report Data Members.ctl'.
    I suppose it has something to do with the wrong set of active X-controls ?
    I work with Win 2000 and Office XP
    How can i solve this problem ?
    Thanks in advance !
    Regards
    Christine

    Hello Julien,
    Sorry for the late answer
    I become a broken arrow, when openening the example Sample Report (Excel).vi
    Searching further for the cause of the error it brings me to the sub vi tables.
    Print screens in attachment
    Regards
    Christine
    Attachments:
    error Ni Reports.doc ‏67 KB

  • Fresh Install HCM 9.1 but Links not working. Help please

    Dear All,
    I'm trying to make a switch from SAP to PeopleSoft. I tought it easier to install PSFT since the number of source to install is much less than SAP. However, I kept getting same error where the links not working no matter which environment I tried to install.
    I downloaded all software from eDelivery.
    HCM 9.1, PTOOLS 8.52, Oracle 11g 64 bit, Oracle Client 32 bit.
    First Try:
    Install on windows 7 64bit. Everything works fine until first login to the PSFT and all links not working.
    Suggestion from Hakan is to apply the patch and gave me a link to the old FTP site. I downloaded the 85209 patch but got password.
    Finally I managed to get a customer ID from a friend and downloaded Patch 85211 and applied. But got java error so I scrapped it.
    Anyway, Gasparotto said the environment is not certified and will not fix my problem with the patch.
    Second Try:
    Installed Virtual Box.
    Installed Windows 2008 R2 and applied the SP1.
    Installed everything all over again.
    Ensured the PTWEBSERVER password similar the username.
    Everything works fine but when login to PSFT, again..... links not working and see on the bottom left corner there are some javascript error where they cannot find certain peoplesoft objects..
    Just upgraded to IE 9 because I read somewhere IE 8 is not certified.
    Tried to login again, no error message and everything looks fine but... links not working.
    Logs also looks normal to me.
    Does anyone ever encountered similar issues before?
    Does this is a normal behaviour before tools patch 85211 being applied ?
    Thanks,
    aLuNa
    My APPSRV Log:
    PSSAMSRV.12 (0) [11/03/12 09:04:46](0) PeopleTools Release 8.52 (WinX86) starting. Tuxedo server is APPSRV(99)/100
    PSSAMSRV.12 (0) [11/03/12 09:04:46](0) Cache Directory being used: C:\APPSRV_CONFIG\appserv\HCDMO\CACHE\PSSAMSRV_100\
    PSSAMSRV.12 (0) [11/03/12 09:04:46](0) Server started
    PSRENSRV.2808 [11/03/12 09:04:49](0) PeopleTools Release 8.52 (WinX86) starting. Tuxedo server is RENGRP(92)/101
    PSRENSRV.2808 [11/03/12 09:04:49](3) Switching to new log file C:\APPSRV_CONFIG\appserv\HCDMO\LOGS\PSRENSRV_1103.LOG
    PSADMIN.2124 (0) [11/03/12 09:04:52](0) End boot attempt on domain HCDMO
    PSAPPSRV.1488 (3) [11/03/12 09:13:16 GetCertificate](3) Returning context. ID=PTWEBSERVER, Lang=ENG, UStreamId=091316_1488.3, Token=PSFT_HR/2012-11-03-02.13.17.193528/PTWEBSERVER/ENG/XxZ3vyJWXF/S1MoQtG2Wox6wGJA=
    PSAPPSRV.1488 (5) [11/03/12 09:13:21 GetCertificate](3) Returning context. ID=PTWEBSERVER, Lang=ENG, UStreamId=091321_1488.5, Token=PSFT_HR/2012-11-03-02.13.22.193632/PTWEBSERVER/ENG/pS6ec6pIAJJSYc1oOWcNYiR0UFQ=
    PSAPPSRV.1488 (7) [11/03/12 09:13:29 GetCertificate](3) Returning context. ID=PS, Lang=ENG, UStreamId=091329_1488.7, Token=PSFT_HR/2012-11-03-02.13.30.193285/PS/ENG/3GnOezS6D9PUlzwrjPwqexv4ir0=
    PSAPPSRV.1488 (34) [11/03/12 09:18:47 GetCertificate](3) Returning context. ID=PS, Lang=ENG, UStreamId=091847_1488.34, Token=PSFT_HR/2012-11-03-02.18.48.194158/PS/ENG//oJB5tvSHYNzsmZ2Gs4g2vBLUVs=

    alunwawa wrote:
    Does anyone ever encountered similar issues before? Yes, I did already see the same, that was when installed the same with 8.52.00 (without Peopletools patch) or without applying the patch project...
    Does this is a normal behaviour before tools patch 85211 being applied ?Without patch, you have the error you mentioned. How many time I told that 8.52.03 min. is required, I did not go further, but there was some bugs before which make it not working.
    I understand that's rather frustrating for people who wants to jump to Peoplesoft. I don't know SAP, but here you go, Peoplesoft is not a simple toy.
    Unfortunately, if you have no access to My Oracle Support to get the Peoplesoft patches, you have no way but work on Peoplesoft OVM (free of use), and to use them on VirtualBox, the Jim's articles are worth to follow.
    Nicolas.
    PS: @Jim, thanks for the kind words.
    My last install guide is quite old now (PT8.50/Linux), even though it did not change very much within the last tools 8.52. But seeing the number of time such questions have asked over here (PT8.52 on Windows), I'm thinking to write one more, that time on Windows.

  • Links not working correctly in PCUI for CRM

    Hi All,
    We are implementing mySAP CRM 4.0 through PCUI on Portal
    EP6 SP14.
    I have integrated the CRM Business Package 60.2 in Portal.
    Proper User has been created in the backend and assigned Sales Manager Role both in the portal and in the CRM backend.
    We are facing problem of links not working in the CRM Contents. When we click on the links in the CRM Portal Contents ( BSPs) we don’t get the desired application opening.
    When we click any links in the BSP's ( Activity Links in Opportunity Management BSP ) we get a blank page popped up.
    I have the screen shots with me. Any one responding can get the screen shots from me.
    Thanks in Advance
    Rohit

    Rohit,
    Have you maintained configuration in (transaction CRMC_BLUEPRINT_C --> Navigation (URL Generation) --> Assign Object Method to Role)? Be sure that the role that you are using is present and ID Page/Service field correctly points to the pcd url for your portal.
    When testing, it may be helpful to set parameter CRM_URL_BUFFER_OFF = X on the user profile (SU01) to turn off the url buffer. That way changes made above are immediate.
    Best Regards,
    Bernard

  • Purchase billed several times and report a problem doesn't work

    Hello I was trying to get 1 month subscription to a newspaper, got an error during the process. Now in the purchase history I see that the my purchase billed 5 times. Tried to follow the steps to report a problem, but when I click on the "report a problem" link next to the purchase it sends me to the iTunes Support page on the browser. Anybody knows what to do to get my money back?

    Same problem here, also on Snow Leopard, but I am not planning to move to Lion (I have it on another Mac and it doesn't seem worth upgrading to me...).
    Did you resolve the broken Report a problem?
    Worminger2

  • Verizon Access Manager Download link not working

    Hi,
              Verizon Access Manager Download link not working, Following Links
    http://www.vzam.net/download/download.aspx?productid=872
    http://pcdn2-download.vzw.com/win/7.7/VZAM_7.7.1_2727b-AC30-Web.exe
    plz help to download verizon five spot access manager.
    thanks
    karthirocks

        Hi karthirocks! I'm sorry to see you're having any difficulties using these links. I've clicked on both, but had no problems getting pages to launch or in getting the application to download. If this is still a problem for you, please describe the issue you're experiencing. Also, please share the browser version you're using, and if you've enabled any security feature that prevents access to certain secure sites or services. Thanks!
    DionM_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Timemachine and link not work property...

    At home I have 10.4.2 and no digidesign hardware.
    Timemachine and link not work property...
    I send them: when I use ol algorythm- they caclulating 1 mono file (3 min lengh) about 15 min at dual G5. It is normal? And when I use new algorytm- nothign happen whith file. No result. (1 week it work fine).
    Link in matrix not work
    And what system I shood to use at studio whith PT?

    CRash when change lengh of region whith new algoruthm
    Date/Time: 2005-08-24 12:11:29.752 +0400
    OS Version: 10.4.2 (Build 8C46)
    Report Version: 3
    Command: Logic Pro
    Path: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
    Parent: WindowServer [91]
    Version: 7.1.0 (7.1.0(877))
    Build Version: 1A73
    Project Name: LogicPro710_ApplicationData
    Source Version: 900001
    PID: 288
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0000007e
    Thread 0 Crashed:
    0 com.apple.logic.pro      0x0059a8c8 0x1000 + 5871816
    1 com.apple.logic.pro      0x0037183c 0x1000 + 3606588
    2 com.apple.logic.pro      0x00370000 0x1000 + 3600384
    3 com.apple.logic.pro      0x002983b4 0x1000 + 2716596
    4 com.apple.logic.pro      0x00298a84 0x1000 + 2718340
    5 com.apple.logic.pro      0x00298c28 0x1000 + 2718760
    6 com.apple.logic.pro      0x0005e264 0x1000 + 381540
    7 com.apple.logic.pro      0x0005c6e0 0x1000 + 374496
    8 com.apple.logic.pro      0x002aa538 0x1000 + 2790712
    9 com.apple.logic.pro      0x00571e10 0x1000 + 5705232
    10 com.apple.logic.pro      0x0016c090 0x1000 + 1486992
    11 com.apple.logic.pro      0x0017864c 0x1000 + 1537612
    12 com.apple.logic.pro      0x00178ad8 0x1000 + 1538776
    13 com.apple.logic.pro      0x0016c150 0x1000 + 1487184
    14 com.apple.logic.pro      0x0018e388 0x1000 + 1627016
    15 com.apple.logic.pro      0x0018e588 0x1000 + 1627528
    16 com.apple.logic.pro      0x0017d0cc 0x1000 + 1556684
    17 com.apple.logic.pro      0x00124170 0x1000 + 1192304
    18 com.apple.logic.pro      0x002fed40 0x1000 + 3136832
    19 com.apple.logic.pro      0x003026a8 0x1000 + 3151528
    20 com.apple.logic.pro      0x00300a94 0x1000 + 3144340
    21 com.apple.HIToolbox      0x931229f4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    22 com.apple.HIToolbox      0x9312214c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    23 com.apple.HIToolbox      0x93128ed0 SendEventToEventTarget + 40
    24 com.apple.HIToolbox      0x93229ffc SendEventFromMouseDown + 156
    25 com.apple.HIToolbox      0x93205998 HandleClickInContent + 368
    26 com.apple.HIToolbox      0x93155d6c HandleWindowEvent + 1584
    27 com.apple.HIToolbox      0x931655c8 StandardWindowEventHandler + 160
    28 com.apple.HIToolbox      0x931229f4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    29 com.apple.HIToolbox      0x9312214c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    30 com.apple.HIToolbox      0x93128ed0 SendEventToEventTarget + 40
    31 com.apple.HIToolbox      0x93229ffc SendEventFromMouseDown + 156
    32 com.apple.HIToolbox      0x931b6b08 HandleWindowClick + 572
    33 com.apple.HIToolbox      0x931b6560 HandleMouseEvent + 456
    34 com.apple.HIToolbox      0x931655bc StandardWindowEventHandler + 148
    35 com.apple.HIToolbox      0x931229f4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
    36 com.apple.HIToolbox      0x9312214c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
    37 com.apple.HIToolbox      0x93128ed0 SendEventToEventTarget + 40
    38 com.apple.HIToolbox      0x931b5530 HandleMouseEventForWindow(OpaqueWindowPtr*, OpaqueEventRef*, unsigned short) + 236
    39 com.apple.HIToolbox      0x931b4aa8 HandleMouseEvent(OpaqueEventRef*) + 368
    40 com.apple.HIToolbox      0x9312923c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 496
    41 com.apple.HIToolbox      0x93122c44 DispatchEventToHandlers(EventTargetR

  • External links not work

    Hello,
    I have a word document that has external links. Text that
    links to other page or other url.
    When I convert my doc (word document) into a swf using flash
    paper 2 the links not work. There are still highlighted but no
    linking is taking place.
    please help me.
    Thanks
    Alejandro

    I am having the same problem. At first I thought it was
    because I had converted an excel file but I tried the same
    information from a word document and the links do not work in the
    browser or if I view the SWF file separately. Additionally, when I
    convert the word file to a pdf none of the hyperlinks to pages or
    documents work but the links to email addresses do.

Maybe you are looking for