Report a Problem is not working

Accidentally a 6 years old boy installed a paid game and i want a refund .
i tried to report a problem but when itunes links me with browser to loging so i can report aproblem after i sing in this message appears "The page you're looking for can't be found."
anyone can tell me if there is another way i can do it?
thanks

To report a problem less than 90 days:
http://reportaproblem.apple.com
Sign in with the AppleID and Password used for the purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report a problem greater than 90 days:
http://www.apple.com/support/itunes/store
Also, you may want to look at using Restrictions (Parental controls)
iOS Restrictions:
http://support.apple.com/kb/HT4213
iTunes: Parental Controls:
http://support.apple.com/kb/HT1904
Mac App Store Parental Controls:
http://support.apple.com/kb/PH11496
Mac OS X: Parental Controls (video)
http://support.apple.com/kb/VI28

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