Report of tickets created by department

Thanks for the best answer, glad it helped!

Hello, if you want to list tickets and filter by the users department, you'll need a SQL report.
Here's an example to get started https://community.spiceworks.com/appcenter/app/shared_report_2340
Some spiceworks documentation: http://community.spiceworks.com/help/Reports_Overview#SQL

Similar Messages

Re: Report of tickets created by department

Thanks David

Hello, if you want to list tickets and filter by the users department, you'll need a SQL report.
Here's an example to get started https://community.spiceworks.com/appcenter/app/shared_report_2340
Some spiceworks documentation: http://community.spiceworks.com/help/Reports_Overview#SQL

Report navigation after creating hyperlink

Hi,
I am using Webi rich clinet XI R3.1. I have one main report with six dashboards and associated detailed reports. I created hyperlink for each of the dashboard and linked to detailed report in infoview.
If i need to see main report i've to close this detailed report.Now how can i make the detailed report open in same window and navigate forward and backward to the main report instead of closing.
I would appreciate if some one could provide any work around available if possible atleast.
Thanks,
Eswar

Hi
Create two links one Back and one Next in each report.
Drag two free standing cells in the report and use opendocument syntax to create the links.
The thread Re: Hyperlink Back functionality may give an idea.
Regards

Export to PDF - Can a single report (rpt file) create multiple PDF files using the export command?

Post Author: markeyjd2
CA Forum: Exporting
Greetings forum members,
My question is, in its entirety: Can a single report (rpt file) create multiple PDF files using the export command, ideally one PDF file per DB record?
In my case; I have a Crystal Report that reads data from a DB table containing ~ 500 records. When I export the report to a PDF file, I get one PDF file, with ~ 500 pages.
What I would like to do is export the report to ~ 500 individual PDF files; One file per DB record. The file names would be based on the table's primary key.
Is this possible?

Post Author: Micha
CA Forum: Exporting
Hi,
you need some lines of code, but its easy. Dependend on how to start the generation of your 500 PDFs, you can write an ASP page and start it via Web Browser, or a Windows Script and start it via scheduled job...
Here's an abstract of the ASP code I use:
First, you create a recordset (here: "rsc") which gives you the list of ID fields you want to export, then you create CrystalRuntime.Application object, then you loop through the recordset, open your report (here: "oRpt") and set login info. Then set the selectionformula, so that the report displays only the data of the current ID, e.g.:
oRpt.RecordSelectionFormula = "(" & oRpt.RecordSelectionFormula & ") AND {myTab.myVal}=" & rsc("myVal")
Then you export the report, move to the next record in recordset, and repeat the loop until recordset.EOF. Then you close recordset and connection.
Micha

OBIEE 11g - Not able to see existing reports which are created by specific owner but I could able to see Admin role user reports.

OBIEE 11g - Not able to see existing reports which are created by specific owner but I could able to see Admin role user reports.
Appreciated if you could able to help as soon as possible as I don' have back up for these disappeared reports.
Pleas let me know if any additional information needed.

Hi
Thank you for the reply.
Here one thing I would need to mention that those are created by me on last week, but when I check those today, I could not able to see or even admin also not able to see those. For sure no migration and updations happend over the week end, really not able to debug whats the issue around. Unfortunately I haven't taken back up as well.
Please could you help and let me know whats the root cause and how I could able to restore.
Best regards,
Kumar

Using reports to "just" create a pdf file

Hi All,
I'm using oracle aplication server 10g.
I have a situation where i must send several emails into my clients. I want to use the reports server to create several pdf files attached into a "pretty" mail message.
In the end the user will get a full report in a "pretty" html message with several pdf files.
I have already done a very flexibal pl/sql procedure that can send emails into any mail server and using any amount of attach files.
I have already done the reports and i can call them find from the find from oracle forms creating a pdf file.
My problem is that i can't stop the oracle from calling the browser and showing the report on the user screen. I simple want to generate the reports... create a html email message attach the reports (pdf) and send them into the user
Using the build in email support in oracle reports is out of the question because it's a bit limited.
Any help would be great.

Hi,
Thanks a lot for your reply.
But i do not want to use reports to send the email, i just want him to generate a pdf file and NOT OPENING the pdf file on the user browser, having that i will use my own pl/sql procedure to send the email with the pdf file attached.
I need this because because reports is a bit limit in the email respect, and with a build in email procedure i can do a lot more things (mail queues, elaborate messages, mail store etc)
PS: i'm using the rp2rro.rp2rro_run_product package to run the reports
Miguel Angelo
Message was edited by:
[email protected]

Ticket created on ECC does not show on SM7.0

On ECC PROD, select help->create support message, fill up info and save, a support message is created.
Because we have an SM7.0 based CHARM configured for above ECC landscape. The ticket created above should show up at that SM7.0 in txn crm_dno_monitor. However, it is NOT showing up.
By the way, on the CHARM system (i.e. SM7.0), support message created as said above, will show up in crm_dno_monitor.
Could you help tell how to fix this issue?
Thanks a lot!

Hi,
This issue is related with your RFC connections it seems.
Please check that RFC connection from ECC PRD to SOLMAN is working fine.
Revert after checking RFC connectivity status.
Regards,
Gagan Deep Kaushal

How to say that report can be created

Dear experts,
I have one question. A company does not have Functional consultants. If an abaper is given an requirement by company how can abaper say that whether report can be created.

Well that depends on how talented the Abaper is If thats you, you should be knowing if you can create it or not without functional help

How to Create a Parameterized Report - The select "- ALL-" for department and manager not working.

I downloaded the OEHR Sample Objects application and followed the steps in Oracle® Application Express Advanced Tutorials
Release 3.2.
The parameters and report seem to be working correctly except when I enter "all" for department or manager I get no matching hits.
What's the most efficient way to retrieve "all" if the users selects all for dept and mgr - thus we'd want to return all records in the table.
Region snipprt
Enter Search
Search Employee
Dept
- ALL -
Administration
Marketing
Purchasing
Human Resources
Shipping
IT
Public Relations
Sales
Executive
Finance
Accounting
Treasury
Corporate Tax
Control And Credit
Shareholder Services
Benefits
Manufacturing
Construction
Contracting
Operations
IT Support
NOC
IT Helpdesk
Government Sales
Retail Sales
Recruiting
Payroll
Mgr
- ALL -
Steven King
Neena Kochhar
Lex De Haan
Alexander Hunold
Nancy Greenberg
Den Raphaely
Matthew Weiss
Adam Fripp
Payam Kaufling
Shanta Vollman
Kevin Mourgos
John Russell
Karen Partners
Alberto Errazuriz
Gerald Cambrault
Eleni Zlotkey
Michael Hartstein
Shelley Higgins
The following is the sql that was provided as part of the turitoral.
SELECT
   "OEHR_EMPLOYEES"."EMPLOYEE_ID" "EMPLOYEE_ID",
   "OEHR_EMPLOYEES"."FIRST_NAME" "FIRST_NAME",
   "OEHR_EMPLOYEES"."LAST_NAME" "LAST_NAME",
   "OEHR_EMPLOYEES"."EMAIL" "EMAIL",
   "OEHR_EMPLOYEES"."PHONE_NUMBER" "PHONE_NUMBER",
   "OEHR_EMPLOYEES"."HIRE_DATE" "HIRE_DATE",
   "OEHR_EMPLOYEES"."JOB_ID" "JOB_ID",
   "OEHR_EMPLOYEES"."SALARY" "SALARY",
   "OEHR_EMPLOYEES"."COMMISSION_PCT" "COMMISSION_PCT",
   "OEHR_EMPLOYEES"."MANAGER_ID" "MANAGER_ID",
   "OEHR_EMPLOYEES"."DEPARTMENT_ID" "DEPARTMENT_ID"
FROM
   "#OWNER#"."OEHR_EMPLOYEES" "OEHR_EMPLOYEES"
WHERE
     (lower(first_name) like '%' || lower(:P1_NAME) || '%' OR
      lower(last_name) like '%' || lower(:P1_NAME) || '%')
AND department_id = decode(:P1_DEPT,'%null%',department_id,:P1_DEPT)
AND manager_id = decode(:P1_MGR,'%null%',manager_id,:P1_MGR)

Hi,
Use this..
SELECT
   "OEHR_EMPLOYEES"."EMPLOYEE_ID" "EMPLOYEE_ID",
   "OEHR_EMPLOYEES"."FIRST_NAME" "FIRST_NAME",
   "OEHR_EMPLOYEES"."LAST_NAME" "LAST_NAME",
   "OEHR_EMPLOYEES"."EMAIL" "EMAIL",
   "OEHR_EMPLOYEES"."PHONE_NUMBER" "PHONE_NUMBER",
   "OEHR_EMPLOYEES"."HIRE_DATE" "HIRE_DATE",
   "OEHR_EMPLOYEES"."JOB_ID" "JOB_ID",
   "OEHR_EMPLOYEES"."SALARY" "SALARY",
   "OEHR_EMPLOYEES"."COMMISSION_PCT" "COMMISSION_PCT",
   "OEHR_EMPLOYEES"."MANAGER_ID" "MANAGER_ID",
   "OEHR_EMPLOYEES"."DEPARTMENT_ID" "DEPARTMENT_ID"
FROM
   "#OWNER#"."OEHR_EMPLOYEES" "OEHR_EMPLOYEES"
WHERE
    (:P1_NAME IS NULL OR
        (:P1_NAME IS NOT NULL AND
                (lower(first_name) like '%' || lower(:P1_NAME) || '%') OR
                (lower(last_name) like '%' || lower(:P1_NAME) || '%')
    ) AND
    (:P1_DEPT IS NULL OR department_id = :P1_DEPT) AND
    (:P1_MGR IS NULL OR manager_id = :P1_MGR)

Report performance while creating report on BEx

All all!
I am creating a report on BOE 4.0 on top of BEx connection as a source. I have developed reports on top of universe in the past and i know that if we keep calculations on reporting end it hampers the report performance. Is this the same case with BEx? if we are following the best practices is it ok to say that we should keep all heavy calculations/ aggregation on BEx or backend for better report performance.
Can you guys please provide your opinion based on your experiance and knowledge. Any feedbacks will help! Thanks.

Hi,
Definitely best-practice to delegate a maximum of CKF to the Cube where possilble, put RKF in the BEx query, and Filters too.
also, add Default Values to your Variables (this will speed up generation of the bics transient universe)
also, since Patch2.10, we are seeing some significant performance improvements reducing 'document initialization' and 'time to prompts' by up to 50% (step such as these often took 1.5 minutes, even on sized systems)
Also, make sure you have BW corrections like this implemented: 1593802 Performance optimization when loading query views
In the BusinessObjects landscape - especially with BI 4.0 - it's all about Sizing and Tuning . Here is your bible the 'sizing companion' guide : http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000738725&_OBJECT=011000358700000307202011E
Pay particular attention to BICSChunkSize registry settings
Also, the -Xmx JVM Heap Size for the Adaptive Processing Server that is running the DSL_Bridge service.
Regards,
H

Report of PO created by PRs and POs with RFQ

Hi SAP Gurus,
Pls Help me in Finding some Important Reports
like,
1, List of POs created with PRs only and list Of POs created with out PRs
2, List of POs created with RFQ only and list Of POs created with out RFQs
3, List of only those POs for which GR is Made and Invoice pending.
4, List of only those POs for which GR is Made and Invoice pending.
5 list of vendors for whom after GR,
No invoice is made,
Partial Invoice is made
and those for which complete invoice is made,
and any other Important Management Report that can be Usefull to Management.
pls Respond as it is urgent.
Regards
Sathish

Thanks a Lot for your Replies
I tried making use of Dynamic Selection Procedure, but could actually Make any use of it Effectively
the Purchasing Docu Header and
Purchasing Docu Item
gives option of selecting so Many fields i tried to Get the list of POs Created Using RFQs and also POs by using PRs ( not Vise Versa as it is available in Std report) but Failed to get a list,
Can any one please Explain me How to use The Dynamic selection Tab for creating a specific report,
I have heard that through Quires we could generate our Own Report,
Pls throw some light on this Subject,
Is there any thing Like Management Reports in SAP MM which intrests the Top
anagement ( CEO and CMD ) pls Forward this to me as i need it Urgently.
Thanks and Regards
Sathish

Crystal report ( how to create a hyper link for the crystal report file)

hello all,
how to create a hyperlink for my report file....nd i want it open in excel format.

Hello Uher,
sorry for the insufficient details,
actually we are calling some actuate reports from actuate server, and the URL looks like this
"https://iconsole.xxx.com/iconsole/viewer/viewreport.jsp?
outputFileType=XLSX&fromwhere=viewDocument&outputName=
/filelocation/ReportOutputs/Reportname.xlsx&serverurl
=http://xx.xxx.com:8010&volume=xxx&userid=xxx&password=xxx"
which would generate an excel output,
my question is, can we have some url in which we would specify the output format, as far my research i found URL reporting
some thing like this
"http://" + servername +
":8080/OpenDocument/opendoc/openDocument.jsp?outputfiletype=xlsx/
filelocation/userlogondetails
but my client needs an excel output, with out going through any web page or viewer controls and generating buttons.
Thank you

Report Request - Tickets by day of the week

So there are plenty of reports that show data based on past X days, but as far as I can see, none break it up into by days of the week.
Example, For the last month, how many tickets were closed on Monday, Tuesday, by what Tech, in which Category/Location/Custom attribute.
Could someone better than I make this happen?
This topic first appeared in the Spiceworks Community

I am not sure about your help. Text variable is part of the header of a column and how is it possible to use the text variable as part of the result area. I want the day to be part of the line item in the report.
Appreciate if any one can provide their thoughts and input.
Regards
Sundar

How to delete duplicate reports in Discoverer created by APPS?

I am a functional anyalst and new to Discoverer. I have created several reports in Disco Plus and some how users are seeing duplicate reports, one under my name and two under APPS. I'm not sure how this happened. I suspect it may have happened when copying the EUL's related to the reports. The EUL's are all owned by APPS. I can not delete the reports since I'm not the owner. I've asked our DBA to search for the reports but he was not able to find them. How can we find these reports created by APPS and delete them? Thanks for any help.

Hi ,
RSZDELETE tcode is used to delete the query as well as work book also.
when you are deleting the query it will ask for work book also.
Thanks & Regards,
Ramnaresh . P.

FICO:What are the critical reporting requirements of a finance department?

Hi Experts,
Can you help me identify all the reporting requirements of a finance departmentn when it comes to the use of BW?
i. From a reporting perpective, what does the finance department need from BI to say that BI is a worthwhile investiment?
ii. Does BI provide any of the answers provided in i. (above) through its business content objects? If so, can you discuss how BI provides each of the solutions? (I will apprecaite a discussion for the "finance team" and not neccessarily for the IT team)
iii. If all the requirements of a finance department are already available with a newly installed BI, then
what are the typical functions of a BI consultant to a finance department? i.e. why will a finance department find the need to bring in a BI consutant to advise them on how best to use BW in their environment?
iv. How does the above discussion pertain to CO. i.e. If your discussion above is strictly for FI, can you address i, ii, iii for CO?
Thanks and Happy Holiday.

Hi
From a reporting perpective, what does the finance department need from BI to say that BI is a worthwhile investiment?
Normally Financial reports needed for the customer will be P&L, Balance sheet, Cashflow statements and the AR, AP and also Controlling and the Turn over Ratios to know about the financial funding stage about their organization based on their functional requirements.
ii. Does BI provide any of the answers provided in i. (above) through its business content objects? If so, can you discuss how BI provides each of the solutions? (I will apprecaite a discussion for the "finance team" and not neccessarily for the IT team)
Better to talk to your FI CO team for this to understand better at ECC functional level to know what would be the best extractors that you can report on. BI content is already there for almost FI CO reports.
http://help.sap.com/saphelp_nw70/helpdata/EN/2d/955a73da4d6d41a0a6128caf274ce8/frameset.htm
and everything mentioned clearly in that why , how , what.
iii. If all the requirements of a finance department are already available with a newly installed BI, then
what are the typical functions of a BI consultant to a finance department? i.e. why will a finance department find the need to bring in a BI consutant to advise them on how best to use BW in their environment?
Though the Finance team has every Extractor at ECC side its only BI consultant who has to work on Modeling , Extraction, Reporting Part for BEx Reports. You have to Map the Fields even though its BI Content some of the Customized objects like Routines, Formulas would be there for each and every project .
iv. How does the above discussion pertain to CO. i.e. If your discussion above is strictly for FI, can you address i, ii, iii for CO?
http://help.sap.com/saphelp_nw70/helpdata/EN/d6/563b2203ef11d4a7400060087a7a87/frameset.htm
Hope it helps

Report of tickets created by department

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