Report only showing items from one group

Post Author: webdevguy
CA Forum: General
I have two tables in a Btrieve database: Customer and CustomerType. Customer contains a field called CustType that is mapped to the ID field of the CustomerType table. In my report, I have the results grouped by CustomerType.ID with the group name pulled from CustomerType.Description.This mostly works. However, only results from the last CustomerType in the database are displayed. There are a number of other customers who belong to other groups, but only those with the CustomerType "Residential" are shown. There is no formula or anything in the Select Expert that would cause this.Any ideas?(By the way, I'm a Crystal Reports newbie. Sorry if this is a stupid question.)

Post Author: webdevguy
CA Forum: General
Thank you! Changing the link to Left Outer Join caused the other records to display. However, the "Residential" customer type is the only one with grouped records. All other records are placed under a group with no name, even though those records have different CustType values. Also, there is nothing in the group footer, so I assume it isn't that.

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