Reprot doesnt run for just one user works fine for others

hi guys
i am having a weird issue. we have one user who cant run a workbook everyone else can. She has security to it, but this is the first time she had tried runnign this workbook.
there are some plants selected in the menu when we remove those plants than the report runs fine. so i am guessing it has something to do with those plants. but as mentioned ealrier she has security to them.
the msg she gets instantly is "No Applicable Data" . if its was a auth issue she would get a diff error. This is BW3.5 front end.
Does it have anything to do with the Personalized setting options. becasue when she run the query some plants show up by default in thye sel menu. but not he ones that she is having the issue with.
any ideas appreciated.
Thx

it can be personalization or  saved variants
when she run and u see the variable screen execute it and then in next window right click and hit delete personalisation
now if this doesnot solve then when u see variable screen try to see if she didnt save any variants
by accident
delete those variants

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