Request for proper information and to refuse to help when it's missing

On behalf of many of us volunteers who are getting tired of guessing the environment of those who are asking for help, I hereby
ASK ALL VOLUNTEERS TO STOP RESPONDING TO REQUESTS FOR TECHNICAL ASSISTANCE THAT DO NOT PROVIDE SUFFICIENT INFORMATION
In general, sufficient information should include:
1) Operating system and Service Pack, not just the family.
- Vista is a Family of operating systems. Insufficient information (need Home, Home Premium, etc.)
- XP is a Family of operating systems. Insufficient information (need Home, Professional, etc.)
- Linux is a Family of operating systems. Insufficient information (need Oracle Enterprise Linux 4 Update 4, Red Hat EL 4 Update 2, OpenSuSE 10.3, Fedora 8, etc.)
2) Version of database installed to 4 digits (9.2.0.6, 10.2.0.3, 11.1.0.6) and the database's ORACLE_HOME and ORACLE_SID
3) Which product being used to access the database, which computer that product is on, and the Oracle Home from which the product is run. (SQLPlus, same home as the database)
4) The output of lsnrctl status, the contents of the tnsnames.ora and the contents of the listener.ora
5) The output of the ipconfig /all or ifconfig and of hostname
6) Copy paste of the actual error message, not just a paraphrase of part of a line..
Any other ideas?

I am not requesting this to be enforced by the forum.
I am requesting that people like you and me reply by linking to this thread (or to the other excellent related threads) INSTEAD of replying. If we do it consistently, eventually the newbies will also enforce it voluntarily, and that will cut the useless teeth-pulling-effort replies to a minimum.
In your 90% posts figure - you do realize that that means 90% of the posts are badly formed and are wasting your time as well as mine.
Or - if they were properly formed - you and I could answer that with a lot less effort and a lot faster. With the implication is that the person asking would generally get a resolution a lot faster as well. Net result - you and I get to sleep more (or answer more questions) and people with problems are happier because they get them resolved faster.

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Reassign Task and Request For More Information Option

Folks,
I would like to understand , is there a way to disable the options "Request for more information " and "Re assign Task" when a approval task is assigned to an approver in OIM 11g .
Thanks
Sid

I don't think so. It's part of product feature. To disable it, you may need UI customization. Or ask oracle support, may be if they can provide some tricky authorization policy for it.
regards,
GP

Bootcamp - Seems there is no Support for Windows 8.1 once it is loaded. Just got off the Microsoft Help line and they refused to help me because I was running Win 8.1 in Bootcamp. Where do I go for help?

Bootcamp - Seems there is no Support from Microsoft for Windows 8.1, once it is loaded.
I Just got off the Microsoft Technical Help line (Australia ph132058) and they refused to help me because I am running Win 8.1 in Bootcamp.
I have the latest Mac Book Pro Retina with a 1TB Solid State Hard drive running Win 8.1, beautiful machine, but its slower than my old MBP running windows 7 on a standard Drive.
The niggiling problem is that it seems to hang up for seven or 8 seconds on menial tasks........ like generating a new Folder or Note etc. Otherwise it runs reasonably well but not blindingly fast....
I wasn't aware Microsoft refused to help win 8.1 users on the Mac Platform........ shouldn't this Information be made more public...! Seems they are keen to drive potential Windows users away!!
Any suggestions on where I should go for help on this (Windows/Bootcamp in General) would be much appreciated ? ........ don't mind paying a reasonable price if the service is good......
I guess the wheel has turned and Microsoft are having a go at Apple again...?
Many thanks ....... Martin V

Thanks Turbostar.
I was thinking along the same lines. I installed Win 8.0 Pro and upgraded to 8.1 ........ probably a bad move.
I have bought a new 8.1 Licence but cant risk doing a complete reinstall until I have a back up machine ready. (My old MBP is getting a new hard drive) ......... so will give that a go in about a weeks time when the back up is in place. Cant risk having nothing!
When you say "Clean Install" ..... do you mean everything ..... as in Reformat the Bootcamp sector and start from scratch.?
I have a 2 TB LaCie Thunderbolt drive with my back up data on ..... is there a way to make the Reinstall process and large amount of Data transfer easy?
The reinstall is something I need to read up on. I was hoping the solution might be some kind of Tune up on the SSHD.
Good to hear you have a number of MBP's that are flying, I would be disappointed if the final quality wasnt a bit better.
..... do you have any tips on screen Res on the Retina ..... I am running Windows at 125% Zoom, but the Bluetooth, power, wireless, Date Icons etc are all still tiny ...... could really do with an alternative to the old "Advanced Appearance Settings"
cheers ..... Martin V

I pull fiftyfour bytes of data from MicroProcessor's EEPROM using serial port. It works fine. I then send a request for 512 bytes and my "read" goes into loop condition, no bytes are delivered and system is lost

I pull fiftyfour bytes of data from MicroProcessor's EEPROM using serial port. It works fine. I then send a request for 512 bytes and my "read" goes into loop condition, no bytes are delivered and system is lost

Hello,
You mention that you send a string to the microprocessor that tells it how many bytes to send. Instead of requesting 512 bytes, try reading 10 times and only requesting about 50 bytes at a time.
If that doesn�t help, try directly communicating with your microprocessor through HyperTerminal. If you are not on a Windows system, please let me know. Also, if you are using an NI serial board instead of your computer�s serial port, let me know.
In Windows XP, go to Start, Programs, Accessories, Communications, and select HyperTerminal.
Enter a name for the connection and click OK.
In the next pop-up dialog, choose the COM port you are using to communicate with your device and click OK.
In the final pop
-up dialog, set the communication settings for communicating with your device.
Type the same commands you sent through LabVIEW and observe if you can receive the first 54 bytes you mention. Also observe if data is returned from your 512 byte request or if HyperTerminal just waits.
If you do not receive the 512 byte request through HyperTerminal, your microprocessor is unable to communicate with your computer at a low level. LabVIEW uses the same Windows DLLs as HyperTerminal for serial communication. Double check the instrument user manual for any additional information that may be necessary to communicate.
Please let me know the results from the above test in HyperTerminal. We can then proceed from there.
Grant M.
National Instruments

IRec : Attachment to the Approval "Request for More information"

Hi.
How can we add attachment to "Request for more information" response functionality
thanks
siva

Hi Siva,
Unfortunately, there doesn't seem to be any such functionality at present. I am also exploring the same option and have a SR running with oracle. Shall update you if I hear otherwise.

Updated my mac to mountain lion 10.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install? Can anyone help me?

updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?

It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0

Every time i go on w website, several other web address keep opening. I get pages for related information and also a lot of pages to download things.

Every time I go on to a different website, several other web address keep opening. I get pages that open up are for related information and also a lot of pages for downloads, including ones to update Firefox.. (Sometimes it even tells me I've downloaded something, and it ask me if I want to save the file or run it. )
Ps.Please also send me the address to update Firefox.
Your help will be so much appreciated!
Anne

Hello,
FIrst scan your computer, this pages can be malwares, addons, etc:
*[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Problems caused by malwares]
Verify if this happens in safe mode:
*[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in safe mode]
You also can use addon to block popup/ads pages:
*[https://addons.mozilla.org/en-US/firefox/addon/simple-adblock Simple Adblock]
*[https://addons.mozilla.org/en-US/firefox/addon/adblock-plus Adblock Plus]
*[https://addons.mozilla.org/en-US/firefox/addon/adblock-plus-pop-up-addon Adblock Plus Pop-up Addon]
*[https://addons.mozilla.org/en-US/firefox/search/?q=adblock More Results]
Upgrade Firefox only from oficial page:
*[http://www.mozilla.org/en-US/firefox/new/ Last Firefox]

TS1702 I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support. I am now trying to figure out how to refund the product. Anyone know how to make that request through

I cannot get an unlocked version of drivesafe.ly to operate on any accounts on my iphone 4S and have had no help when I asked them for support. I am now trying to figure out how to refund the product. Anyone know how to make that request through itunes?

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

Request for Sticky #2 - Advanced Group Policy Troubleshooting Help

GPOMG!
Group Policy driving you crazy? Here are some advanced troubleshooting tools (beyond RSOP, GPRESULT, etc.) that may be helpful. For first level troubleshooting, check out this link:
http://technet.microsoft.com/en-us/library/cc787386(v=WS.10).aspx
EVENT VIEWER (NEW & IMPROVED!)
Event viewer in Windows 7 has more detail about Group Policy. Start your event viewer (may need to run as an admin. account). Navigate to:
Applications and Services Logs>Microsoft>Windows>GroupPolicy>Operational
Here you will find events that are related to Group Policy processing. You can determine how long it takes to run the various pieces of your particular GP as well as diagnostic information that can be very helpful when trying to figure out what is happening
with GP.
http://technet.microsoft.com/en-us/library/cc749336(WS.10).aspx
Events 4016 and 5016 show the start and end of processing of groups of policies, including how long it took to apply each one in the end event.
Event 5312 shows policies that will be applied, and 5317 shows policies that are explicitly filtered out.
Events 8000 and 8001 respectively show the total processing time for computer boot and user boot GP processing, and 8006 and 8007 show the same for interim/periodic GP processing.
GPLOGVIEW TOOL
A similar tool is called GPLOGVIEW. You must run this from the elevated command prompt. It will produce a XML, HTML, or simple text file of the GP events for export and review. You can even do a live monitor while you run GPUPDATE /force.
http://technet.microsoft.com/en-us/magazine/dd315424.aspx
GPSVR/GPSVC LOG FILE
If the normal tricks above don’t provide you with enough information, this should do it! There is a service called
GPSVR that gives you everything you ever wanted to know about Group Policy running on your workstation. Here is how to get more information from the GPSVR service in Windows 2008/Visa/Win 7.
Step 1: Enable logging in the Gpsvc.log file. To enable logging in the Gpsvc.log file, follow these steps:
Click Start, click Run, type regedit, and then click OK (might want to backup your registry first).
Make sure that you have the folder %windir%\debug\usermode, if the usermode folder is not there, then manually create it.
Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
On the Edit menu, point to New, and then click Key.
Type Diagnostics, and then press ENTER.
Right-click the Diagnostics subkey, point to New, and then click DWORD Value.
Type GPSvcDebugLevel, and then press ENTER.
Right-click GPSvcDebugLevel, and then click Modify.
In the Value data box, type 30002 (as hex), and then click OK.
Exit Registry Editor.
Reboot machine.
At a command prompt, type the following command, and then press ENTER: gpupdate /force
You will find the Gpsvc.log file in the following folder: %windir%\debug\usermode
Step 2: I use Notepad ++ to analyze this log file. It can help you troubleshoot, step, by step what GP is doing as your workstation/user is getting logged in. Timing, access/permission issues, SID information and more are all included
in this log file.
Step 3: When you are done, change the value of HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Diagnostics|GPSvcDebugLevel to 0x00000000 to disable the debug log or else it will continue to grow.
Charlie Newman

Hi,
I have posted an MST file which fixes this and other issues to the following thread here:
http://forums.adobe.com/message/2697135#2697135
Please post any feedback to that thread!
Kind regards,
Chris Hill

I have a blue hanging screen with restart and I went to trade line stores and they refuse to help me saying that I didn't buy my iPad from trade line store ?

I have a blue hanging screen with restart and I went to trade line stores and they refuse to help me saying that I didn't buy my iPad from trade line store ?

Your problem might be a easy fix.
If the firmware "forgets" what partition it's supposed to boot from, it won't load OS X, so if OS X doesn't load then it can't tell the fans to slow down, the default is "turbo mode".
So all you might have to do is hold the option/alt key down while booting the computer with a charged up battery on power, you will then see a row of icons and you pick OS X to boot from.
Once in you head to System Preferences and set the Startup Disk, that will tell the firmware what to boot from again.
Try it and see if it works.
You can do more if your problem is not fixed.
Step by Step to fix your Mac
Faica wrote:
I wanted to know if I am able to go to the apple store and will they help me even though I didn't buy it from them.
Yes, if it was purchased new you have a 1 year warranty, despite who you bought it from (unless it's stolen goods)
However you should purchase AppleCare while your in the store for another 2 more years of coverage also a backup drive for TimeMachine to protect your data.

My itunes starts displaying weird fonts for song titles and app names. Help?

Need help to change them back to normal, I realize if I double click songs and movies, the titles goes back to normal english text.
However, I can't "RUN" an itune App to change the text back.
And I do have more songs that are all messed up text.
Anyone has any suggestions how I can change everything back to normal?

Hi, hep 303.
>My external hard drive used to be listed as my F drive on My Computer, for some reason it is now my G drive. Could this be the problem?
iTunes uses a specific path reference to find the files that make up the Library so most likely that is precisely the problem. For "some reason" - and it would be helpful to try and figure out what that reason is - the songs are on the G: drive but iTunes is looking on the F: drive.
For the time being, have a look at this article in the Apple Knowledge Base. It talks about changing the drive letter of your iPod but you can use the instructions to change your external drive's letter as well - from G: to F:.

My iPad 1 won't hold a charge for very long and will only fully charge when turned off while plugged in. Will a full reset fix this?

my iPad 1 won't hold a charge for very long and will only fully charge when turned off while plugged in. Will a full reset fix this?

maybe but
most likely no
if you have many apps running and using data and localization at the same time yes maybe
but batteries get worse and worse and worse over time until they die a software reset will not change that

Transport request for BW queries and roles.

Hi All,
we need to craete 20 bw queries on 4 multiproviders. We need to save 18 queries as workbooks in one role and the other 2 queries in other role. Both the roles and queries does not exist and will be created in Developement environment.
We just want to know how we can transport them in the quality environment. What is the right method to transport them.
Can we transport all the object queries, workbooks and roles in number of transport requests so that if few queries or workbooks needs any changes then we do not have to transport all objects just the request which includes the changed objects.
Thanks & Kind Regards,
Hardeep

Thanks a lot for all of you for your quick response. But i still have questions.
If we create one transport for roles and one transport for each query then we will be having 21 transport requests. But the transport request on same multiprovider can lock the clacuated key figures and restricted key figures, if they are present in more than one query, it means they will be present in more than one transport requests, so they can be locked and trasport request will be failed.
If i just create one transport request for all the objects roles, quaries & workbooks it will not loack any object, and transport request will not fail. But i have to transport all the objects again if i need to change one of the queries.
Please let me know if there is a method that i can divide my queries as per multiprovider and can create transport requests as per multiprovider so that we can not lock calculated keyfigures and restricted key figures. Is workbooks can be published in the role in the same transport request. If it is and if in more than one transport request we are publishing the different workbooks to the same role, will it lock the role.

I redeem my accound $15 via Gift Card,shows on my ID BUT when I purchase request for my pastword and shows its not there,what's going on?

I just purchase a gift card for my iTunes account. Follow the instruction and place the code to redeem my account. On iTUnes Store Home it shows $15.00 has been credited to my account but when I got to purchase its not there and request for my credit card infomation. Yet when I check the account infomation its in my name but the $15.00 gift card isn't present in my account. What happen to my money?

Forget it I fixed myself

How to unlock the request for a report and add the same query to new reques

hi,
how to unlock the request for a and add the same query to new reques

You can unlock in SE03 tcode.
Goto tcode SE01, give the transport number --> display --> double click on the transport --> in the next screen select all the elements --> delete --> save.
To attach it to another transport, In RSA1, click on transport connection> Choose Object types> query elements --> here you can find your query/ or you can search, which you can drag to right and attach to the transport (using truck button).

Request for proper information and to refuse to help when it's missing

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