Requested End Deadline monitoring for Background Activity Step

Hi All,
Workflow for MSS Position change has been implemented in the system.
When a request was created thru Portal the Workflow was triggered but it got stuck.
I found that in a background activity step there is a requested end deadline monitoring which was reached.
Since it is a background activity there is no agent assigned, then what could be the reason that the deadline was reached ?
Can anyone tell me when is the Requested End deadline triggered ?
Regards,
Radhika.

Hello,
Yes, if it's workitem creation time + 1 minute then it means the deadline (any deadline - Latest End, Requested End, Requested Start etc, they're all the same, they just have different names) gets triggered.
What happens next depends on how that deadline has been defined - it may just send a message to someone and do nothing else (ie it leaves the background process running). Or it may be a modeled deadline set up to end the process. Have a look in the Requested End tab to see what it does.
regards
Rick Bakker
Hanabi Technology

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Message was edited by:
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Edited by: Daniel Atwood on Apr 29, 2009 6:13 AM

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