Reset firefox button does not appear in Troubleshooting information. Not even in safe mode. Every time I shut down computer firefox loses my profile.

As stated above, firefox loses my profile every time I restart the computor. I have created new profiles and changed the location and changed it back again to no avail. I now want to just restart firefox in default mode but the default button does not appear, not even in safe mode.

Yes. Sorry, I should have mentioned that there have been several reboots involved during the troubleshooting.
I am running Firefox in an admin level account in this case - so, there shouldn't be any permission issues there.
I have tried shutting down both the desktop firewall software, and the anti-virus, and the problem still persists exactly as described. (Obviously, I disconnected the system when I did that [smile].)
All other software on the system that I have tried, interacts with the file dialog just fine ... so, I don't think it is anything central like some corruption associated with the file dialog itself.
As I said, it is most perplexing.

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