Restarting my computer
I need to restart my computer. The apple icon showing and the pin wheel spinning for 20 minutes
press and hold the power button for about 5 - 10 second until the machine shuts off. Then press and hold the power button for a few seconds. until you hear the start up chime
Similar Messages
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1. This happens at least once a day, and sometimes multiple times. Today it's happened twice, thus far. My home page is FoxNews.com and if I leave it up overnight or for longer periods during the day firefox doesn't allow the refresh of the home page it just goes to yahoo 404--error can't find the webpage. Then when I enter FoxNews.com it adds a /error to the url and doesn't allow me to go to MY homepage. So I close firefox and then if I try to reopen it and then I get the dialog box saying firefox is open and to close it or restart my computer. Very aggravating. 2. Also the Adobe flash drive update always fails. 3. Webpages get in loops and fail to load to the point I have to stop and refresh or close out and reopen.
One situation in which Command+w or Ctrl+w might not work is if the "focus" is in a plugin such as the Flash player used on Youtube after you interact with the player controls. Firefox will continue to send the keyboard input to the plugin until you move the focus back to the page. Does that account for any of the problem?
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I apologize for writing a book, but I think explaining the full story may possibly get me a correct answer. I hope that someone can give me some insight as to what is the problem with my MacBook Pro. I have a MacBook Pro (15-inch Early 2008), model identifier: MacBookPro4,1 running OSX Lion 10.7.5 with 6 GB memory. My wife first noticed a problem with the display. Every so often it would get fuzzy with jumping lines going across the screen making it vitually unviewable. The final time that incident took place the computer froze which required holding down the power button to restart the computer. The computer started up to the point of the Apple logo and the spinning gear for quite some time until the screen darkened from top to bottom displaying the following message in five different languages: "You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again." I have read other blogs and support communities where people get the message intermittently, but my computer would not go past that point no matter what. Through research and the Apple Store I was told that this is a Kernel Panic. The so called "Apple Genius" at the local Apple Store was unable to get the computer to boot past that point even with his gadget. It would not startup in recovery mode, safe mode or off of a disc. I forget exacty what he told me, but he said it was getting past the first two startup steps, but it would not get past the third step which is to mount the desktop. He guessed that it may be a problem with the hard drive; a loose wire or something or other. I disconnected the hard drive completely and took it out. Everything appered to be connected properly. Then I installed it back correctly, but it did not solve the issue. So I guess I disproved his theory of a loose wire... I purchased ProSoft Data Rescue 3 and connected my MacBook Pro to another Apple computer using a firewire 400 cable. I was able to get everything I needed off of the hard drive. I did some more research and I decided to restart the MacBook Pro in verbose mode (holding down the command button and V button). The computer magically started up!!! I was upset that I wasted my money on the ProSoft Data Rescue 3. I managed to take additional items off of the computer and back it up on to an external hard drive. After some time the computer froze. I repeated the power button process to restart and received the same kernel panic. I managed to get the computer to startup approximately six or seven more times via verbose mode; each time the computer staying on for a shorter amount of time before it would freeze. I managed to run Disk Utitlity. I performed first aid to fix the hard drive and it said that the hard drive appeared to be fine. After first aid I erased the hard drive and booted off of a Lion disc to perform a clean install or an erase and install. Lion installed until the progress bar got the the end where I received a message that there was an error installing Lion, please try again. Each time I attempted to install the software I would receive the same message. Eventually the computer would not boot from the Lion disc. I went back to the Apple Store and the Apple Genius was able to get the computer to boot off of his gadget where Lion istalled completely. I set up the computer as a new computer. He said that he partitioned the hard drive as DOS and then back to Mac OS Extended (Journaled) which would get rid of any errors the drive may have had. He guessed that the problem was the hard drive, but was not exactly sure. When I brought it home I installed all of the software applications I had on it previously. Approximately three days later, which may have been the fifth of sixth time starting up the computer, the display became fuzzy again and the computer froze. The computer did restart once and I was able to retreive a "log" which I have pasted below. After if froze for the second time it restarted once using verbose mode and froze almost immediately. After holding down the power key to shut it down and then restart; I received the same kernel panic after the Apple logo and spinning gear which put me right back to square one. Now the computer will not boot via any method. It freezes at the end of verbose mode which forces you to hold down the power button to shut down. I also read that poorly seated ram may cause this issue, but I removed and installed the ram multiple times. I even purchased new ram from Other World Computing (Mac Sales) 6 GB, but that did not make a difference. I think I may see six possible problems on the verbose screen mode, five errors and one warning; I will type them out here:
1. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key $Num (kSMCKeyNotFound)
2. SMC: :smcReadKeyAction ERROR: $Num kSMCKeyNotFound(0x84) fKeyHashTable=0x0
3. SMC: :smcInitHelper ERROR: MMIO regMap ==NULL - fall back to old SMC mode
4. WARNING - ACPI_SMCCtrlLoop: :initCPUCtrlLoop - no sub-config match for MacBookPro4,1 with 8 p-states, using default stepper instead
5. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key MOTP (kSMCKeyNotFound)
6. SMC: :smcReadKeyAction ERROR: smcReadData8 failed for key BEMB (kSMCKeyNotFound)
I was hoping that someone could read my log to ascertain wether or not they see a problem that stands out. I was also hoping that someone could tell me if verbose mode provides any information that may be wrong with my computer. I just hope that someone can give me some insight as to what may be wrong with my computer. If it is the hard drive I will easily replace it, but I want to make sure that is the problem first before I waste money on a hard drive or anything else. Please let me know if anyone requires any other information from me.
Thank you!
Interval Since Last Panic Report: 21959 sec
Panics Since Last Report: 1
Anonymous UUID: B62D9AB4-53DD-4F76-90B2-32453302297E
Sat Aug 31 15:20:06 2013
panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81d9d774, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000011d06000, CR4: 0x0000000000000660
RAX: 0x0000000000000004, RBX: 0xffffff809eb71000, RCX: 0xffffff8000892604, RDX: 0xffffff80b69d3aa8
RSP: 0xffffff80b69d3bd0, RBP: 0xffffff80b69d3bd0, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000010751b4, R10: 0xfffffffffffffff4, R11: 0xffffff8000640fd4
R12: 0xffffff809eb71000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000010
RFL: 0x0000000000010202, RIP: 0xffffff7f81d9d774, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000010, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80b69d3880 : 0xffffff8000220792
0xffffff80b69d3900 : 0xffffff80002c4794
0xffffff80b69d3ab0 : 0xffffff80002da55d
0xffffff80b69d3ad0 : 0xffffff7f81d9d774
0xffffff80b69d3bd0 : 0xffffff7f81d8913a
0xffffff80b69d3c20 : 0xffffff7f81d89928
0xffffff80b69d3c40 : 0xffffff7f81d5be8f
0xffffff80b69d3c70 : 0xffffff7f8087f832
0xffffff80b69d3cb0 : 0xffffff7f8087f93d
0xffffff80b69d3cd0 : 0xffffff7f8088b625
0xffffff80b69d3d40 : 0xffffff7f80889c76
0xffffff80b69d3d80 : 0xffffff80006245ca
0xffffff80b69d3dd0 : 0xffffff8000657d4e
0xffffff80b69d3e30 : 0xffffff80002a3851
0xffffff80b69d3e80 : 0xffffff8000223096
0xffffff80b69d3eb0 : 0xffffff80002148a9
0xffffff80b69d3f10 : 0xffffff800021bbd8
0xffffff80b69d3f70 : 0xffffff80002aef10
0xffffff80b69d3fb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000->0xffffff7f808acfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81d590 00->0xffffff7f81e1bfff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 bf000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ad000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80874000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro4,1 (Mac-F42C89C8)
System uptime in nanoseconds: 62230646656
last loaded kext at 53384504695: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f81efc000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.5a5
com.apple.driver.AppleHDA 2.2.5a5
com.apple.GeForce 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyEventDriver 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.iokit.AppleYukon2 3.2.2b1
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AirPortBrcm43224 501.36.15
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleUSBUHCI 5.1.0
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.nvidia.nv50hal 7.3.2
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.nvidia.nvGF100hal 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOATAFamily 2.5.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.27f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F9B0000, 0x4354353132363441433636372E4D31364643
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7FBAFFFFFFFFFF, 0xFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS543225L9SA02, 250.06 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0230, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2I had already written a book and I did not want to bombard people with more information, but in my previous research I did come across the major issues with the NVIDIA card. I also was well aware that Apple offered a replacement program that ended in December of 2012. I was going to add that in my original post, but I discounted that theory because I put my faith in the so called "Apple Genius" when I made my second trip to the Apple Store. I brought the NVIDIA card issue to his attention and asked him if he thought that may be the problem, but he said no. He said if it was the NVIDIA card that the screen would be completely black and there would be no startup chime. When I experienced the screen issues I thought it was a problem with the NVIDIA card or the logic board. I asked myself, how can a flawed hard drive cause the screen to act funny.
nbar and Rick Warren, I thank you both for your help and insight; people like you are the real "Apple Geniuses." I was hoping there was a way I could wipe the hard drive before I dumped the computer or attempted to sell it. I guess I will look into purchasing a new machine when I have the funds. Again...thank you both! -
Safari and firefox stop working after a few minutes of browsing, regardless of what site I'm on. I have to restart my computer to get internet access again but it only works for a few more minutes, then I have to restart again. I don't get a spinning ball, it just stops working at whatever page it's on. I can close the program just fine but when I re-open it, either safari or firefox, it freezes trying to load the hompage. This started a few days ago after trying to stream a movie on my computer. I'm on a Mac Air OS X Version 10.6.8 and have downloaded all updates. When I go into finder, it says I have over 80 gigs available. Is there some other memory cache that I need to check? Thanks so much for your help.
ejwoodall wrote:
It's not a router problem as I explained in my post. If it was a router problem then I wouldn't have the problem everywhere I go. It is an issue with the software.
Then I guess the millions of people running 10.5.7 with no issues are just hallucinating that their machines are working fine?
I'm not trying to belittle your issues; you're certainly having them and I know first hand how annoying an intermittent AirPort issue can be. (In fact, mine was due to an AirPort driver bug that no one else seemed to suffer from.)
The single best diagnostic you could do is take your system running 10.5.7 to an Apple Store, and try using their in-store network.
If your machine performs flawlessly, it may be a router issue.
If your machine has connectivity issues there, it may be a hardware problem with your machine.
There have been numerous people in multiple threads over the years who swore that an update was buggy because things used to work, but returned later to sheepishly admit that they took their machine in, a problem was found and fixed, and now their Mac works flawlessly with the newer software.
But simply reinstalling 10.5.5 in no way means the explanation of how firmware bugs may be at play here is incorrect.
In the context of that explanation, all you've done is possibly reinstall software that asks to add "2 + 3." -
My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
I upgrade my ssd for my macbook pro retina from the 256 to 480 GB but when I tunr it on or restarted the computer the gray screen that is suppost to apper dosent show insted a screen with lettler show before the login screen besides that the computer works fine.
I cannot decipher what is written on the images you have posted but they are reminiscent of what I have seen when a MBP is dealing with some totally incompatible software or perhaps in your case hardware.
How and or who installed the larger SSD and what manufacture is it. I suspect that is the problem.
Ciao. -
when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1)Do you have a profile lock file in your profile folder? If so, delete it and see if TB runs properly:
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file -
Can't get past a grey "you need to restart your computer screen"
Hello,
I have a few month old iMac 27" i7 quad core for music use and did an update this morning which consisted of an itunes update and update to the screen firmware and two other things I can't remember. Do the usual install and restart business and am now met with the following error:
panic(cpu 0 caller 0x558271): "Unable to find device driver for this platform: \"ACPI". \n"@/SourceCache/xnu/xnu-1504.3.12......................
Debugger called: <panic>
Backtrace (CPU 0) , Frame: Return Address (4 potential args on stack)
7 lines of numbers and letters (please let me know if you need these)
BSD process name correspoding to current thread: Unknown
Mac OS Version:
Not yet set
Kernal Version:
Darwin Kernel Version 10.3.0...............
System uptime in nanoseconds: 322691563
This is on the grey screen with the multi lingual "you need to restart your computer message"
Holding shift on startup bypasses the screen and allows me to eject the disk and boot in safe mode or whatever it's called but the bar down the bottom fills up and I'm just left with the rotating bars and the apple logo.
I have tried a few different suggestions I have found on other threads about holding a certain key to start in safe mode or something to that effect but nothing has worked.
I have inserted the OSX install dvd that came with the computer and restarted but that did nothing and now I cannot eject it.
I have backed up a lot of the stuff on there but it will be a huuuuuge inconvenience if I lose the data on this thing.
Any help is greatly appreciated!
Cheers,
StephenThis is called a "kernel panic" (the multi-lingual restart screen). Solving them can be tricky. From the sounds of it, you can probably rule out hardware, but you probably have pretty severe system damage, probably caused by bad hard drive damage. But without more information, it's hard to say. Try looking over [the X Lab FAQ on resolving kernel panics|http://www.thexlab.com/faqs/kernelpanics.html].
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Airdisks crashing, Finder won't relaunch, only solution is to restart the computer. (Lion)
when I try to delete a folder with a locked file from my AirDisk, I get the spinning beachball and the foce quit won't relaunch the finder. Unplugging the airport doesn't help either. the only thing I can do it restart the computer.
I have a 27" 2010 iMac and OSX Lion.Youthful One wrote:
Okay, I'm in.
I wasn't able to check this thread (nor retrieve the email) until I got in.
Here's what I did (which, I imagine, is effectively the same as you suggested):
I pushed the power button (although I don't recall if I held it down for any particular length of time),
and after at least an hour I unplugged the power cord from the back and plugged it back in.
Then I pushed the power button again, and it appears to have powered up 'normally'. (I'm not sure I could recognize a difference, if it were subtle.)
My finder bar is again at the top of my screen, where it was originally.
It seems I can do most everything I was unable to do.
So... how do I avoid this in the future?
there is no preventive maintenance for something like this. just don't unplug external devices before finder is finished with them.
OR, Is there something further I should do?
no, you should be fine now. -
While searching the internet last night my Macbook pro froze up and would not respond to anything. I restarted the computer and now the computer will not ecen start up. It will go to the gray screen with the apple sign. It is there working for 10 seconds and finally shuts down again. Any ideas how to get the computer to come back to life?
Go step by step and test.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836 -
I had been streaming tv with my MacBookPro 10.7.5 for several years using a cord from the mini port to the HDMI plug on the TV. Suddenly it stopped working. My computer otherwise works fine but there is my computer screen image is no longer being transmitted to the tv. The tv is black. I have it on the correct input.
I tried restarting the computer with the cord attached. Thanks in advance.Test the cord on another external display or test with another cord.
Ciao. -
my bluetooth says 'Not Available' how do i get it to work again. I have restarted the computer several times and have replaced the batteries in both the keyboard and mouse and yet it still is not working! please help
I have had the same problem. It was cured by turning computer off and/or restarting it. I am not sure if once was enough. I think shutting down must cut out whatever it is that blocks bluetooth. Good luck
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Flash quits working when I restart my computer and I have to uninstall and reinstall every time
HELP! I've been working on this for 11 hours non-stop!
I have Windows 7 64bit. I'm using the newest Firefox browser. I install Flash and it seems to sort of work. It is in my Control Panel Uninstall programs with the Flash icon.
When I restart my computer and go to the Adobe site it shows that Flash isn't working. It's still in the Control Panel Uninstall programs BUT it has no icon. So I have to uninstall it and reinstall it to use it.
When I go to any Zynga.com games and right click on the game window the Flash window opens but when I click on Settings it freezes and I have too right click and left click a lot for it to go away. So I can't allow the site to use 100% of Flash to run on the site. Once in a while if I wait a few minutes Settings will open and I set it to 100% but when I go back and look at it later it says I am using 0%.
I have Norton 360 and have turned it off and uninstalled and reinstalled repeatedly only to have the same problem occur.
Before I installed Windows 7 and had Vista Ultimate it worked better but still not as good as it should have.
Also in my Firefox plugins Shockwave is there but no Flash plugin is ever there with Flash installed or uninstalled. Should Flash be there and where did Shockwave come from? Firefox?
Do I need Shockwave for Zynga or Facebook games? Or at all for that matter. I'll install it for no good reason as long as it doesn't screw something up.
After 11 hours of this Adobe HELL I am burnt! So ANY help is greatly appreciated!
Thanks to anyone who can help me. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Replied in your other post.
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The very first time I tried this there was a red message that flashed on the screen too fast to read it. I have Windows 7 and AVG. My son's computer also has Windows 7 and AVG and his upgrade went without a hitch. It deleted my old version of firefox (3.6.12) so now I'm using IE. Windows installed a lot of updates just before I tried upgrading firefox. I have tried turning my firewall down. I have gone to the file in downloads and double clicked it and it does the same thing. It always says it needs to restart the computer even though I have closed all other applications. Should I just give up and try reinstalling an older version of Firefox? Thanks
It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
To properly close Firefox on Windows systems, use
:File > Exit or "Firefox:" button > Exit
When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile. -
Ok, my MacBook haven't had any issues earlier, until today. At first Safari was acting kind of weird in that sense that a lot of letters were missing when you went on certain webpages, so I thought of updating since an alert-window popped up and notified that new updates were ready to be installed. So I opened up App Store through my Applications-folder and selected update.
First it asked if I wanted to connect my Mac to a powersource but since I had charged the battery to 79% I didn't think it was necessary. So I continued, computer restarted and began installing the updates.
Everything went fine until it was approximately three minutes left. An error message popped up and said something like "An unknown error has occured. Please restart your computer and try again". I pressed OK, rebooted my computer and when it asked for my password I typed it in. After I pressed OK, the computer indicated it was the wrong password. I tried multiple times and sometimes with different passwords... so now I can't simply log in! What's the problem?
TL;DR - Updated mac, failed after five minutes and now I can't log back in since "I have the wrong password"Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password. -
The information box pops up when I click on my desktop icon for firefox as well as if I try to access it in other ways. I have restarted my computer. I have tried removing firefox and redownloading it. No matter what I do, it still gives me a box saying it is already running, but not responding. When I pull up my taks bar, it is not running! I can't close it as the box suggests because it is not open to do it. I just keep getting a box saying it is already running no matter what I try to do, even though it is not running.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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