Restore help for an idiot

Hi all,
Its probably an easy one for you guys but I am fed up and bewildered by how complicated Apple make things!
I got an iPhone 5 from my other half as she upgraded to the 6. I was using the 4s prior to it. I backed up my data to iCloud from the 4s. Erased her data from the 5 and then restored my data to the 5 via iCloud.
Most of my data transferred over to the 5 with the exception of 80% of my music which was purchased through iTunes directly from the 4s. i connected it up to iTunes on the laptop and could see all the music there but 80% was greyed out and inaccessible. No matter what I tried, I could not transfer my music on to the iPhone 5.
Unfortunately, a lot of her songs (which were on her laptop) are now on my iPhone. I did another back up and restore but its still the same.
Im freaking out. All the songs I bought through iTunes are on the iPhone 4 and not on my iTunes library on the laptop or iPhone 5.
Any help would be appreciated. Iv no idea where I went wrong!

As the poster above suggests....
Download past purchases - Apple Support
(980)

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Well, I can tell you the issue that happened.
What you did is you synced to a different computer, and a public one at that. As a word of caution, never make purchases or sync with a public computer. If you accidentally save your account login information, anyone who uses the computer may be able to make purchases with your account. What happened to you is your iPod content now mirrors the cafe computer, which had just those apps. This is what it does for any auto-sync, match the computer you are syncing with.
A better option for downloading content on your touch, is to simply find a wi-fi hot spot, and either access the iTunes Store or App Store from your device directly and download it directly.
As for transferring the music, there is no way to sync content between the two devices. You COULD hypothetically put your music from your iPod onto a computer, and then sync your touch back up with that, but getting your music from iPod to computer requires additional software and possibly a lot of trouble. The easiest way would be to wait until you can access your laptop and sync your touch back up with that, restoring all of your content.
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Thanks for the response.
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Help for an idiot please .....

Hi
I think I've done something really stupid - any suggestions of how to fix would be greatly appreciated.
I recently had my Ipod replaced by Apple and I think it was a refurbished model (it works fine, no problem there). I got it all working, transfered a few songs and a couple of films (i manage syncing manually usually)
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(if this has been posted before I did search but couldn't find it)

Quit iTunes.
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rwss wrote:
I'v got te same problem with my 6500 Slide, is there a button combination that we have to press
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If you're not close to an Apple Store...
Here's how to find the serial number:
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http://docs.info.apple.com/article.html?artnum=303372
Once you find the serial number, enter it here:
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https://selfsolve.apple.com/agreementWarrantyDynamic.do
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Searching on this model information (you may get more than one hit since you may not know the chip speed of the CPU) at EveryMac:
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Restore help for an idiot

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