Restoring my contacts with back up assistant

Can someone PLEASE HELP ME!!! I purchased a new mobile phone and got a new mobile number as well... How do I restore  my contacts from my old device to my new device that has a new mobile number as well

    Hi murryrob,
The new phone number would only be linked  to your Backup Assistant on the old phone if you changed your number before changing the phone. You can run Backup Assistant on the new phone to see if anything transfers over. If nothing does, your option will be to take both phones to a Verizon store where they can transfer the contacts from one phone to the other.
Thanks,
MariaC_VZW
Please follow us on Twitter @VZWSupport

Similar Messages

  • Im trying to install new version of itunes in my macbook but its always failed .i can download but cannot install says to contact with software manufacturer assistance....please solve my problem because of this i couldnt connect my iphone to my mac.....

    im trying to install new version of itunes in my macbook but always failed.i can download it but failed to install and always says to contact with software manufacturer for assistance...please heblp me i couldn’t connect my iphone to iktunes..please coz in my mac their is old version of i tunes.....

    Welcome to the Apple Support Communities
    See if your computer is supported > http://support.apple.com/kb/sp575 Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard Then, make a backup, insert the DVD and upgrade. Finally, go to  > Software Update and update to the latest version.
    If your computer is compatible, you can use Mountain Lion. Open App Store and purchase Mountain Lion. Check if your programs are supported > http://www.roaringapps.com

  • Contacts with Multiple Backup Assistant + Contacts Entries

    I have read others with these same issues.  Unfortunately, the responses they are getting have to do with having multiple contacts and joining those contacts.  That is not the issue.  The issue is that each contact has MULTIPLE Backup Assistant + Contact entries.  Meaning, when you you start typing a name to send a text message to, it shows you multiple phone numbers for that person (only, they are all the same phone number).  For example, if I start typing Zoe, it will show you contacts that match, it will have Zoe 555-555-5555 listed 6, 7, 8, or more times.  But wait, that is the home number, how you keep scrolling them until you get to the mobile number which is also listed 6, 7, 8 or more times.  When you go into you contacts and select Zoe, and then go to Edit, you see why - There are 6, 7, 8 or more Backup Assistant + Contacts entries!!!  These duplicates are what we are wanting to know how to remove.  My daughter has only one phone number, but when I click on the her picture in the favorite contacts widget, it shows 2 and they are both the same.  Even the BAL #225 shows up EIGHT times!!!!!   When you go online (to the Backup Assistant), they are all listed there too.  HELP!!!!!!!

    I have no prblem syncing multiple mobile numbers so I don't think it's a universal issue with iOS. The only difference I see is I am using CardDav instead of using the Exchange option. Have you tried it that way? You can urn off contacts in the Exchange account and add the CardDav account separately.

  • Verizon Back up Assistant

    Any one out ther had switched from verizon to ATT with an Iphone?
    I'm looking for a way to get my 252 contacts from back up assistant to my new 8g Ipone. I can print the list of contacts, but cannot transfer the entire file to my outlook,outlook express address book to sync with Iphone. Would really hate to manually type every contact to new phone!!!!

    I would say that it has to do with the type of database the backup assistant created. I'm not familiar with the product, however dependent on the file, you should be able to import the data into Outlook, if the file type is supported. If not, you may need to find out what type it is, or if the backup assistant has the ability to save into different file types, and choose one that Outlook supports. Then you can import it into Outlook.
    Hope this helps you.

  • I want to migrate to new Mac. How do I also Restore the partition with old Snow Leopard?

    I will install a second internal HD first, and use Time Machine Restore to it with the Migration Assistant on the new Mac's Mountain Lion.
    Then I will erase the preinstalled Mountain Lion internal HD, and:
    How do I now proceed to Restore to an internal partition on the new Mac, my (still) left Time Machine copy of Snow Leopard,( just a spare system partition, also for Power PC Apps)?
    If I install a new Snow Leopard first from DVD and then tries the Migration Assistant in it, can it us a Mountain Lion Time Machine backup of the Snow Leopard partition? Or can Mountain Lion Migration Assistant be used for Restoring and Migrating Snow Leopard.
    I do not have a Snow Leopard Time Machine backup copy of the partition left. Otherwise I could have taken that on a new installed Snow Leopard.
    Thankful for all ideas, also I understand that HD Restore fully on the whole partition without using Migration Assistant will not work.
    Another question:
    I hope that I can use my new Mac with the old Mac OS X licenses and transfer the new preinstalled Mac OS Mountain Lion license to the old Mac, before giving it away?
    Thanks,
    /groundliner

    Thanks!
    I'm not familiar with the issue of what Mac OS new Macs manages. That puts things in another perspective. I have Lion on a fast 8 GB USB Stick, can I not boot from that either? Of Course, I may be able to put the Mountain Lion Installer on the stick, instead. It could not upgrade the stick to Mountain Lion due to not having enough space for that. But I maybe could fix that. Just wondering - I have several hard disks around, I could try to put the preinstalled Mountain Lion OS version on one of those. Best copying method?
    I did not know that transfer of OS Mountain Lion was not allowed. Leopard license document mentions transfer of hardware and software to another person. So I thought the Mac App Store license was similar - bought for and on just this old iMac, that it also could be transferred to another person. Which would solve the problem for my friend who should have it!
    I keep planning, but I think running old Power PC Apps maybe was no big deal.
    /groundliner

  • How to recover contacts with out a backup on iphone

    Updated my phone to the newest version 6.0 and lost all my contacts when it was complete. Tried to restore my contacts from back up on itunes but keep getting a message saying there is not enough space on the iphone therefore took off all the music off the phone and had 3gb free but yet the contacts are not restored.. Help please!

    Nice. Not!
    Wish there was a way to use the built-in spotlight and siri for third-party notes. It would really be time to move on, as the notes app is beautifully simple, yes, but can you really rely on it?

  • How to get contacts from personal backup assistant to business cell...

    I just received a business cell and I can access the backup assistant for that phone and sync it.  I can do the same for my personal phone.  How do I get my personal backup assistant contacts to my business phone?
    Thank you very much.

    I would export the contacts from Back-up Assistant as a CSV file and then import them to the other account.  I don't think there's any way to link them or otherwise get them to communicate directly.

  • HT4623 I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts.  My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up.  Any way to restore my contacts or are they lost forever?

    I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts.  My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up.  Any way to restore my contacts or are they lost forever?

    I have the exact same problem.  I did the update on my iPhone 5 yesterday, opted for the iCloud set up in the update and then it wiped my contacts.  They are not on my phone or in the cloud...

  • I had to perform a master reset on my HTC one, before doing so the phone was backed up using the backup assistant app. Now there is no restore button I can find to get my contacts back. How do I restore my contacts?

    I had to perform a Master Reset on my HTC One while trying to work through an issue. This was done with a Verizon rep on the phone and we performed a backup using backup assistant. Now I am not able to restore my contacts because I do not have a "restore" soft button when I open the backup assistant app. How do I restore my contacts?

    Have you updated the dreaded Backup Assistant program?  I think you need to do this first before you can restore.
    http://www.windowsphone.com/en-us/store/app/backup-assistant-plus/37643125-d0d8-4727-8e2d-1a18476d65c6
    If you are using a Microsoft Account for HTC restore your stuff and get off the Backup Assistant and use Windows Phone's native backup, Learn about Windows Phone backup | Windows Phone How-to (United States) and you'll never have to go through this again

  • HT1766 Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

    Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

        Dear Tylerkeefe,
    Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
    I understand you are not streaming movies, music, etc. Which these features will use a lot of data. Are you using the Mobile Hotspot on your phone. This may also cause you to exceed your data allowance quickly if you do not power if off after you are done using the feature. To turn off mobile hostpot tap settings>general>personal hotspot>off. Do you have any third party applications that you have installed that may be running a lot of data?
    To ensure applications are not consistently running in the background do the following press the menu button at the bottom of your phone twice. All the open apps will then appear. Select and hold the bottom of the screen. A minus sign will then appear in the top left of each app. Select each minus sign to close out the application.
    I hope the information given will help clarify what is using a lot of data on your phone. Should you have further questions or concerns, please feel free to reach out to us.
    Thank You,
    MichelleS_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • Restore Contacts with Backup Assistant

    Just upgraded  from Droid to LG Revolution. Backed up contacts on my old Droid and want to restore the contacts to my new LG Revolution using Backup Assistant. When I launch Backup Assistant, I have 4 options:
    Last backup status
    Backup time
    Change PIN code
    About
    How do I restore my contacts that I previous backed up?

    Hello SpiralPath,
    Were you able to retrieve those contacts? Click this link Backup Assistant (sign in) to check if contacts are available. You may sync directly from the site, by simply clicking sync on the right hand side (above contacts). 
    You may also try to sync by adding your G-mail account to the your device then go to Settings > Accounts & Sync > Ensure Sync is on for G-mail account. You may also select Auto-sync. 
    For additional information on how to restore contacts, click the link below:
    Backup Assistant
    Thank you,

  • HT201407 I accidentally restored my phone with daughters phone data. can  I get my info back with contacts and pics? How?

    I accidentally restored my phone with all my daughters phone data. Can I get back my phone data?

    Restore it from your last backup

  • I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

    I restored my iPhone 5 to IOS 7.1 on computer and tried to restore from icloud back up. It says "restore completed" but Apple logo keeps popping up every 5 seconds. It restored only contacts and sms. I can access the phone but have to stop if logo pops

    Hello khanhlinh98,
    I would recommend performing the following steps in order to stabilize your iPhone.
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see the battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • My iphone 4s is importing contact information from FB and my email account.  When I pull up my contacts it only shows e-mail information and the phone numbers have disappeared.  How do I get my old contact list back with the phone numbers?

    My iphone 4s is importing contact information from FB and my e-mail account.  When I try to look at my contact list it is showing everyone I have on those lists and it only shows their email addresses.  The phone numbers for my contacts have disappeared and I don't know how to get them back.

        Hi macmac57. I don't memorize my numbers anymore, so I know how important it is to have all your contacts on your phone at all times. Did an update occur or a new application download when your contacts disappeared? Have you been backing up your device with your computer? You can try to restore your contacts from your last backup. http://support.apple.com/kb/HT1414
    Are you syncing your iPhone between multiple computers? This can sometimes create issues with your contacts. http://support.apple.com/kb/TS1474
    If you were already using iCloud to back up your contacts, check out http://support.apple.com/kb/TS3998 for some great tips from Apple.
    I do hope this has been helpful for you to restore your contacts.
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • TS4605 I restored my iphone with a back up on my itunes and deleted all my information on the phone...

    Well, actually, it's a little more complicated than that.
    It all started because out of the blue, all my contacts became unidentifiable(just numbers without any names/labels.) So I looked online for some feedback and most sites said that I should restore settings with back ups from either Itunes or icloud...so I did. I tried to restore it through my itunes because it was the most up to date with my phone, my icloud hasn't been backed up since almost a year ago! Anyways, restored the thing and it went to it's beginning feature greeting me with a "Hello" in many different languages(with a white background and simple black font.) It then asked me to choose a language, then a country/region, wifi, and then set up iphone option-which included-"set up as new iphone, restore from icloud backup, and restore from itunes backup"...I chose itunes backup, which didn't go through...or something because it kept looping from it's "connected to itunes" screen and "connect to itunes"...and restore anything(at least from what i'm seeing.) Anyways, so I idiotically decided to restore from icloud backup just to test if it would work, and it did...erasing all my current data/information and restoring something from January 2014!!! I've been trying to re-restore it back to not having contacts but having my current information on my phone because I could just manually type in all my contacts, that would be better than losing all my current information. Please help me figure out the most effective way to restore/backup my phone back to its normal state!
    info:
    iphone4s-software up to date since yesterday Aug 28, 2014 (and has a back up on itunes from this date as well, which I;ve been trying for a back up format)
    Thank you,
    Payten

    update:I tried using the itunes back up through a software called "iBackup" and it seemed promising...but now it's stuck on the turning on screen(black background with a white apple icon in the middle.) It won't go past this screen!!! Ahhhh please help me!

Maybe you are looking for